Terrific place for lunch, we had the Big Burger (a house specialty) and it was super tasty,…read moreexcellent milk shakes and a well kept and clean property. Looks like a great lace for your evening ice creak run, especially if you like soft serve!

Such a great restaurant. J Boys are so delicious as are their milkshake selections. Kids meals come…read morein fun cardboard cars with a coupon for ice cream after their meal. Love this gem.

Hubby & I tried this place for the first time for lunch. We've been to the other El Bronco in…read moreRichmond a few months ago. The ambiance was typical Mexican restaurant. We were served fresh salsa & tortilla chips as soon as we were seated. The salsa was hotter than most salsas I've had at Mexican restaurants - not for the faint of heart! Hubby ordered Shrimp Delight $13.99 (Deep fried shrimp) while I ordered #23 combo plate ($10.99) of a taco and a beef quesadilla along with refried beans & rice. Hubby loved his shrimp & felt that the amount of shrimp was plentiful. My taco was good but the quesadilla was too salty. I couldn't finish it due to the saltiness. The service was okay but hubby wanted a drink refill & the server was nowhere to be found. We liked the prices & may give this place another try.

I booked a party of 22 people to share my 60th birthday party, which required me to call more than…read moreonce to achieve it, and the first person I spoke to told me just to call the day before. I am from the area but now live near San Francisco. On trips back here, El Bronco West had become one of my favorite restaurants in the area. The fact that I was trying to host an event here would need more than a 24-hour call ahead. The reservation for my party was simply a sticky note on the wall behind the cash register. When I arrived 30 minutes early to be able to look out for and greet people as they came, nothing had been set up in advance. I sensed they were waiting to see if we actually showed up. To me, a group of 22 paying customers would be treated more professionally, but it was what it was. The service and food were okay, but the real fiasco occurred when they came to put the sombrero on me and sing in celebration of my birthday. I had seen this before and had really not wanted it, but I forgot to mention my decline and figured I would just go with it and get it over with. I was not expecting to be sternly sat down and have my bearded face smeared with whipped cream. They clearly do not realize this is an act of assault! No one has the right to put their hands on you in an offensive manner. I was absolutely furious and in a state of shock. My love of this restaurant and desire to go back absolutely died in that moment. I really thought I was doing something very good for the establishment by bringing in a group of 22 people. But instead of being treated with honor and respect, I was sharply told to sit down to be put on display and have my entire face slathered with whipped cream. No one in my party, with the exception of one, was amused. Everyone in attendance, being from this area, will most likely be deterred from future visits. I am all for celebration and having a good time, but this was way too extreme. It went too far and was a complete violation of my boundaries, ruining my birthday celebration. One of my group recounted that she had been at El Bronco West during a lunchtime visit and witnessed a woman being assaulted with whipped cream, which smeared and ruined her makeup. Being at work for the day and having yourself desecrated is an act of violence. My guest noted that she, too, was furious. This proves my point that this restaurant prefers its sophomoric pranks over the sensitivities of its customers. Afterward, I spoke to our waiter and told him how angry I was and that this was too extreme. The waiter apologized, but it was too late; the damage had already been done. He did say he would tell the manager, but two days after the event, I have heard nothing. My memory of my special occasion is scarred in ruin! I will never return to this restaurant again! This establishment is clearly out of touch with its clientele. Be forewarned, if you plan to spend a special occasion at El Bronco, tell them no singing unless you wish to have your face slathered with cream. Debéis estar más atentos al respeto vuestros clients!

I just called to tell them that they have lost our business…read more I went through the drive up to order and didn't like that I was talking to a machine and not a person. I did get a person at the windows to explain that my bill was higher than expected because the combo does not include the drink as other restaurants do. But the reason they lost our business is because when we got home and opened it up, they had the smallest pieces of chicken I had ever seen. Prices are up everywhere, but to reduce the size of the chickens substantially while raising prices is not acceptable. People there are nice,but corporate controls the chicken size. Shame on them.

All good. Great service with a smile. My food was great, gizzards and livers with wedges. The store…read moreand staff were great very friendly and clean. I use to be able to get these from a competitor in Greenville OH but no longer serve. Happened to stop in a Lee's and I'm back in business. Thanks!!

Food is always delicious and the service is quick! Ambiance is what you want and expect for a…read morelocal BBQ joint. They do have outdoor seating, which is nice.

Amazing meats and bbq but hate the sauce and they SHOULD Offer a sauce bar so you can pick what you…read morewant... and CHICKEN IS ALWAYS DRY and BRINING it would help but they've not obviously gotten enough complaints to figure that one out but combo plate is a TON of food for two, just get an extra side. Coleslaw aficionado says it's ok... corn pone pudding good but didn't like cheesy potatoes... a roll would be a great addition... husband wants to go back and try the GRILLED MEATLOAF(great idea and one maybe I should use at home)

Roots is all about the food. What else can I say but their ingredients are great. The beverages are…read moresuper good for those of us sick of hyper-sweet soda. It's in the same category restaurant at Sweet Green. I think some people balk at the prices but those same people will pay more at the Old Richmond Inn for lower quality food. The main knock against Root's is the atmosphere. It has the same charm as some of the nicer auto- mechanic waiting areas I've been to. Just grey, bland, cavernous. I personally care most about the food so the atmosphere doesn't bother me as much. But I think it hurts their image when they'r charging "premium lunch" prices and the interior can't even match the vibe of like a chipotle or sweetgrass, which they are most comparable to. (Not saying they need to be the same as chipotle or sweetgrass)

Very friendly staff. Food was quite good. I had the Maple TamariRoot Crop and it was fantastic…read more Even liked the off brand soda...not too sweet.

I finally had to stop in this place to see for myself why this small restaurant next to a gas…read morestation was receiving 5 Star reviews. I went in at lunchtime, and it was very busy. Definitely a popular place. I noticed many construction workers but also several families with kids. The menu was fairly simple: burgers, sandwiches, burritos, chili, salad. Customers line up at the counter to place their orders. There were several cheese options for the sandwiches and burritos. There was an extensive breakfast menu. I would probably return for breakfast, but I wasn't overly impressed with the burrito I ordered for lunch. When I ordered a burrito, and was asked what I wanted on the burrito I started with asking for beans and rice. That request earned a rather puzzled look from the employee, and he said they didn't have beans. I guess I had just assumed that if they had burritos on the menu they would have beans and rice to put in them. So I just requested cheese and chopped tomatoes, lettuce, black olives, salsa, and chipotle sauce. The burrito was fine. The food quality was average to slightly below average. For example, an employee opened a large bag of shredded lettuce in front of me and dumped it into the bin. I'm guessing other ingredients were prepackaged and pre prepped. Employees were friendly and obviously this place is a local favorite. Prices are very reasonable. I would give it another try for breakfast but wouldn't order another burrito.

Amazing subs compared to Subway. I go back every time I'm working in Richmond. They have a better…read moreselection than Subway.

I'm glad there's a solid Thai restaurant in town…read more I ordered the Khao Soi with chicken and tofu. It's a curry noodle soup featuring soft noodles in a flavorful curry broth, topped with crispy noodles. My meal also came with a plate of white rice and a small bowl of broth with rice. I enjoyed the Khao Soi overall. The curry was flavorful and buttery. However, it was a little more watery than I prefer, and while it was good, it wasn't quite as good as the best Khao Soi I've had elsewhere. I also would have preferred traditional egg noodles instead of the wider white noodles used here. One thing I would have liked to see was more vegetables. There was certainly no shortage of carbs--I ended up with both rice and noodles left over. The small bowl of broth was tasty, but I'm not used to having rice soaking in it. Personally, I would have preferred vegetables as a substitute for the rice since the dish already came with plenty of carbs. Overall, I enjoyed my meal and would be happy to return when I'm craving Thai food.

We were in Richmond to attend an art award ceremony and stopped here for dinner. There were good…read morethings and not so good things. It wasn't busy, there were 2 other tables. When we (5 of us) first sat down we waited about 10 minutes without a server stopping by so I went to the front and asked that we get 2 crab ragoon plates. Another 10 minutes later and I again went to the front and asked if our server would stop by and take our order. (Still no crab ragoon) Once we ordered our dinner the crab ragoon came out. There was 4 to a plate, well prepared and delicious, Next the dinners. First one plate. Then more than 10 minutes later 2 more but delivered without rice. Next one more plate and the rice for the other 2. I had the red curry with tofu. A really good curry but the tofu was mushy. My SO had the red curry with chicken. We both ordered a level 4 out of 5 and it was what I would call mild. It's an independent restaurant that makes very good Thai food but it lacks in servicing.

5 way Chile is very good. Owners are so nice Husband likes…read moreconey dogs. He always gets 3 and fries i

This is definitely not a Chinese hot pot restaurant. The head cook and bottle washer (I'm not…read morekidding!) didn't even know what a hot pot was, even though they've owned the place for years. I'm surprised that they didn't change the name. She told me that someone else had stopped recently thinking that it was a Chinese place. Seeing the pumpkin pie under Desserts on the sign as I entered was a clue. I thought "oh, what the heck!", and she said that she'd bring a menu to me in just a moment. There was only one person seated in the restaurant but it was possibly too early for many people. After a short delay, she arrived with the menu and asked what I wanted to drink. I ordered a sweet tea. Perusing the menu, I thought I'd try the meatloaf sandwich. That sounded like something typically Indiana. She was out of meatloaf. (As I learnt later, the walk-in cooler had been repaired but she had thrown out possibly spoiled food and was waiting for the cooler to become cooler.) I ordered the fish tail sandwich. Rather than just have a little rectangle mostly hidden by the bun, this was long enough to be seen quite well on each end. I bit off one end before taking the photo, so sorry about that. I also ordered seasoned fries. It took a little while, and a couple entered, so the woman in charge of it all had to multi-task. I wonder what happens if she's really busy. The food was good, although the seasoned fries could have used more seasoning. They seemed to have a layer of breading with mild paprika, when they should have had a mix of mild and spicy paprika. The food was prepared as well as you could expect, and it was obvious that she cared. She and her husband took time to talk, which was quite pleasant. They weren't intrusive but they seemed genuinely interested. She was definitely interested in what a hot pot was. Being between Quizno's and Mancino's, someone might miss the place, especially with the McDonald's drive-thru line into 30th Street. Shouldn't it wind in front of Kroger's instead? Geez. Of course, people could just avoid McDonald's and go to The Hot Pot Restaurant. Update 2013.09.24: I was in Connersville photographing cross country and stopped ahead of time. Tried the meat loaf sandwich and a taco. I wish the meat loaf had as much meat as it had loaf. It seemed a bit spongy. The taco was okay but it really didn't compel me, either.