Bad! Count on them messing up your order. And of course you can't fix it cause your rushing to catch your flight!

The sign says they serve until 9pm. However at 8:33p they don't have any actual food to sell. In my restaurant experience you serve until the posted time, then clean up. Not clean up and turn people away. read more

The man who helped me today was very kind hearted and brought sunshine in my day. I asked for nuggets and a drink, I was very sick and down stuck alone scared after having medical issues at my first flight WHERE fire men came to assist me. I missed 3 flights while having a migraine the wheelchair men just made everything worse and wouldn't take me to the bathroom or get food. The customer service made me feel like a human being just be being kind. This young man brough light to my day when he didnt have too. He just saw me struggling. Made a difference to me. So Thankyou. read more

Hey, it's chick-fil-a - they're ALWAYS good! The line was crazy long but they were productive and it didn't take too long. read more

When I first got there, there was some confusion on where to line up and where to pick up food. Would have been helpful if someone had helped organize the masses waiting. But other than that, this was a solid Chick-fil-A. I always have a good, fresh meal from this chain and this one was no exception. read more

The worst CFA (concourse F, MSP I have ever been to. This place was very dirty and the staff were not wearing gloves. Lots of workers standing around playing on their phone while some worked. read more

I travel often and if I have a meal anywhere and service is bad I will let anyone that read my post to this Chick-fil- F on concourse c I give a F! I wish I could give 0 stars. In the MSP I stopped for a breakfast sandwich as I sat down to eat I notice what is "hostess" come on the floor she greeted a lady sitting not more than five 5 from, and proceeded to greet everyone in the area that purchased shit-fil-f, as I watch her and what I would assume a "manager" of sorts make their rounds and head back to counter. Initially I wasn't going to say anything, but I was the ONLY person of color in the area and there is NO freaking way she couldn't have seen me other than on purpose. Ignoring the obvious is as bad as participating! The sad part is the lady was a person of color! So fuck you chick-fil-f concourse c, I will NEVER purchase anything there when I'm in MSP! read more

Terrible. Long lines, slow-unfriendly service. Was served a sandwich contaminated with a large piece of plastic and all I got in return was a manager that exclaimed, "oh sweet jesus."....no new sandwich...no coupon for next time...nothing. I have eatin at this location four times and I have never once had my order been correct. Most recently the location closed at 3pm on a Wednesday because they RAN OUT OF FOOD! So if you're looking for a sandwich that is possibly contaminated, served by a surly expediter and a long wait this is the place! read more

Solid ambience and reliably friendly cashiers. They ask for your name instead of a number, which is refreshing in an airport environment. But they were out of Chik-Fil-A sauce. Honey mustard is not the same. How do you run out of Chik sauce at Chik-Fil-A? In MINNESOTA?! read more

My very 1st time eating at a Chick-fill-A...totally loved it...wow The service at this particular location was below average but the chicken sandwich was amazing read more

Terrible food and poor service. I highly recommend avoiding this place. I'll certainly never be eating here in the future.

My most favorite place to eat that's cheap and easy. Well, not so cheap because this one's in an airport, but it's still worth the walk if you're not near Gate C. read more

Chick-fil-A - Best place evaaa! Near gate C12 in terminal 1. Go get yourself some to open more Chik-fil-a's in MN! - Fast Food Near Me - Saint Paul, Minnesota

After moving from the south to Canada, I miss my regular dose of Chick Fil A. On a recent trip, I was excited to learn that there was a Chick Fil A in the Minneapolis airport. Other than the unsalted fries being cold, the sandwich did taste like a Chick Fil A sandwich and the coke was a coke. The terrible thing here is the slow, apathetic service. With no one in line (now maybe I know why), it took a couple of minutes for the server (who looked bored to death to be there) to turn around to get a sandwich for me. The rest of the servers did not lift a finger to help each other. The whole place seemed like it was a management mess of sorts. Everyone who loves Chick Fil A (myself included) often goes to great lengths to sing the praises of the place far more than necessary and say how Chick Fil A is far better than (fill in name of hated fast food chain here). However, to make too much of this place would be extremely disingenuous at best. The service here would not be tolerated at McDonald's. read more

The chicken biscuit had an undercooked/gummy piece of chicken and an overcooked/dry biscuit . Four of our fries, from a large order of waffle fries, were blighted and inedible. Fast and friendly service, but horrible food. read more

The food was the expected Chik-fil-a goodness, worthy of 5 stars. But the service was not. The woman who took my order wasn't surly as much as lethargic; between her soft voice and accent it was difficult to understand what she said. And she never bothered giving (or offering) a receipt. At least the meal came quickly and knocked my socks off with flavor. read more

For some reason the quality of the chicken was not as good as regular chains. Also felt like I got shorted on hash browns. Not a fan. They also don't use the chick-fil-a app here. read more

What the heck is the big deal with chic-fil-a? A bland fried chicken breast with pickles. Simple enough, but not really a. If deal. The one I went to was super disorganized, the got several orders ahead of me wrong, forgot my dressing and no napkins. First time not really impressed read more

Noted that they closed at 7pm, I rushed off the plane to be able to get something to eat during my layover and when I arrived at 6:50pm everything was packed up and the lights were off. Very disappointed. read more

Huge Chick-Fil-A fan, but this HMS airport franchise is an embarrassment. None of the front line staff appear as if they want to be there. Their language skills are subpar (even considering it's airport fast food). The food is absolutely terrible. Not cooked to the standards you would expect from Chick-Fil-A. Any brand takes a gamble handing off their franchise to airport vendors, sadly Chick-Fil-A lost on this one. They need some serious TLC at this location. read more

This restarunt sucks boot I ordred the spicy chickens sandwich and the sandwitch sdidnt look anything like the one that I ordred and also the sandwiches didn't even habe two pickles it had one I give it one star becaue its was not god read more

Shocked and amazed that a Chick-fil-A was finally in MN (rumors have it though that there is one on the U of M campus, which i still need to go in search of). So of course every time I decided to venture off on a new adventure out of town I decided to grab a quick bite to eat. The only issue is the location of the Chick-fil-A within the airport. For some reason my flight always departs from a gate or two furthest from it, oh well guess the extra walking after all those calories is useful. It's your standard Chick-fil-A restaurant with the usual menu items. Staff seems to be friendly, seating area is always clean and plenty of space to sit and you get the bonus of the airport people watching as you dig into your delicious sandwich :) read more

Located in the food court near the entrance to Concourse C, close to C12. You wouldn't know there were other places to eat there because everyone is lined up for C-f-A and every table is strewn with red and white bags. When are we going to get more of these in Minnesota? I try not to do reviews of chains, but when a chain is so rare that it becomes a novelty in your home state, what can you do? The menu is not the full C-f-A menu you get in the "real" restaurants in other states. There are only three sandwich entree/meal options, a nuggets option, and an additional chicken salad option. Despite the long line, they're fairly quick, although not as friendly and down-homey as in the South. They still take your order with your first name, though. Be sure to ask for the Chick-fil-A sauce as it's not sitting out with the other condiments. Not having all of the meal options is kind of a drag for a C-f-A devotee, but I'll take what we can get in MN. Beats the hell out of the U of M location which is impossible to get to and always closed. read more

It's Chick-fil-a, what more needs to be said. The only down fall of this place is the location because it's a pain to get in and out of but the service and food is worth it. Now just build one on the east side of town. read more

This is the crappiest chick-Fil-a ever. I am allergic to pickles and EVERY TIME THEY PUT PICKLES ON IT. Today the manager did it. I watched her read the screen and then pick from the wrong one. The service is appalling. I grew up in Atlanta and I grew up with chick-Fil-a; the Cathy family would be so upset with this place. I will not eat here again. read more

Awful service. The two employees didn't seem to want to walk away from their personal conversation that they were having. One was slouched over the counter and didn't seem like she wanted to be bothered at all. I could barely even get a word out of her. I walked all of the way from another concourse for this terrible service. read more

Literally waited 30 minutes for them to tell me they forgot my order and had me wait another 20 to get my food. Thank God my flight was later in the day. Imagine the poor souls that would have either missed boarding or not gotten fed. Unacceptable for chick-fil-a standards read more

I know this place is awesome.... But they were closed?!?? I totally forgot they are closed in Sunday's :( so sadly I went chicken less that day at the airport read more

The staff were rude for any fast food restaurant, but absolutely despicable by Chick-fil-A standards. They spent the entire time talking to each other instead of helping customers. I had to repeat my order multiple times and they still got it wrong. Not one "my pleasure" was said, which isn't really a big deal, but they just were not at all up to par for Chick-fil-A, which usually has stellar customer service. read more

Obviously the employees at this CFA need to re-take their customer service class all over again. This is the worst CFA that I've been to....EVER. The two stars is for the food. I would not recommend this CFA to anyone. Go some place else. read more

I wanna preface this with I LOVE Chick-fil-a. But man the staff at this one is really bad. The person I was traveling with and I both ordered large meals. I ordered chicken sandwich and he ordered 12 count meal. She got both orders wrong, gave him an 8 count meal and didn't make either of the meals large. The staff seams to lack good training. read more

Terrible service, the cashier was super rude. Seemed that she didnt want to be there, I only got 1 sauce for my chicken. My Chicken sandwich only had 1 stupid pickle on it. F- stay away... read more

This location is consistent with others. The menu is simple and the service is quick and friendly. The food tasted good and similar to other locations. read more

Best food option at the Airport. Chick Fil A consistently delivers great food. I wish the other chains at the airport did as well. Too bad it is located so poorly. read more

Always like coming over here, the food is hot and the service is very quick. This is one of the first Chick fil A's in the state and is by far the best one in my opinion. They don't have a full menu as a stand alone store, but who comes to Chick fil A for anything other than the chicken sandwich. read more

I love CFL...but this one is the most unorganized one I have ever come across. The workers actually stopped their own customers, who were patiently waiting in line, so that they could order themselves food from neighboring restaurants. Couldn't believe it!!! Need more training. read more

I like that they have the grilled nuggets, but their attitude could use an adjustment. They also need to update their point of sale equipment, it would seem. They indicated they sometimes are able to scan Discover cards, and sometimes can't. Didn't bother them at all to require a different payment rather than addressing their issues. Not the sort of thing a tired traveller lugging bags from one end of the airport to the other really wants to encounter. At the very least, the staff could act like they care that their equipment is causing a bit more inconvenience. Oh, and certainly don't expect a friendly response if you have the nerve to ask for dipping sauce. Apparently friendliness requires an up-charge. read more

Went here on my journey back home. Let me tell you: this was far superior to the nearby "Smack Shack". "Smack Shack" has no idea how to even scoop clam chowder. Disappointing to say the least. Anyway, Chic-Fil-A was good. read more

The food at this location taste subpar to other CFA locations. This location also DOES NOT accept mobile payments or digital redemption of offers. It would be better if this were made more apparent in the signage since I saw several guests, including myself, reload their mobile payments while in line only to find out those payments aren't accepted. read more

If you're on a diet, it's a great place to eat. The chicken nuggets and fries were all cold, so it was easy to quit eating and toss in the trash. No sauce for the nuggets and the individual packets of ketchup added to the frustration. Should have went for the Chinese next door. read more

Before I even take out my wallet to pay, the food is at hand. Talk about speedy service. Holy cow 5stars for sure