The food is generally good as are the staff. Unfortunately, they apparently are having staffing issues and are out of a good deal of their menu. This is only a problem since they don't warn the customers before getting stuck in a long line of no return. When asked why they don't put out a sign to give people a choice I was told that they don't want people to leave without ordering something. Very coercive business practice! read more

I have been waiting over a half hour for a take out order. It seems they prioritize drive in and leave us behind. When we order a head of the drive in and then have to wait. That is simply wrong. read more

The new bags are awful. So thin. Bag broke and all my food spilled to the floor so I couldn't eat it.....

This crew is a delight! Everyone who works here is lovely, even during pandemic backups and crazy amounts of online orders! When you mix in good food with great service, it's no wonder this place is always busy. Worth the wait fo sho! read more

Great service, don't know why it doesn't have better reviews. The wait is always very good too.

Check your bag for a complete order before leaving the premises. They left our sons sandwich out of the bag, but we didn't know until we got home with the food. We chose to not drive back and instead shared the food we got for the other 3 of us. This was our first time ever going to Chick-fil-A. The service was very friendly. It's COVID protocol so dining room closed, drive thru line wrapped around onto the street, 15+/- cars in the drive thru line, they had a good system for ordering with two people holding tablets. Line moved fast, but the people at the pick up window seemed frazzled and obviously dropped the ball when missing a sandwich we ordered and paid for. Food is ok. There are better chicken sandwiches and better fries elsewhere. Again, if you do go, make sure they give you your full order before leaving. Cheers. read more

Have had consistently excellent experiences ordering drive thru from this location. The food is always made well and the staff is wicked friendly to me and my dog. Eat Mor Chikin! read more

was so stoked to get a chick fil a so close to home - almost every single time I've come here something is either missing or messed up entirely. I'm not one for giving bad reviews and usually I give the benefit of the doubt- I'm gon driving 20 minutes north instead of 2 minutes to the one off Aurora. read more

I ordered through DoorDash and I noticed it was going to the wrong address, totally my fault. I could get through to DoorDash so I called this Chik-Fil-A to see if they could help. A guy answered the phone and I started to explain my situation and he interrupted me and said let me go ahead and stop you, DoorDash is not my problem. I explained that his approach was extremely rude and asked for the manager. He said to me, not only am I the manager, I'm also the owner. He continued to tell me things that didn't help me. I said to him look, I get that DoorDash is it's own thing but, the way you approached telling me was very rude. He said in a very song songy way, I'm sorry you feel that way and hung up. I will take my business to another Chil-Fil-A with a friendlier owner. read more

25 minutes and still waiting for a take out chicken sandwich and a 4 strip meal..... After 15 minutes of waiting and observing everyone who had come in and ordered after us receive their food I chased up our order. A server checked and said it would be with us soon. Another 10 minutes passed and again everyone who came in and ordered got their orders whilst we waited patiently. Still no order. I chased again and was told again it was being prioritised (!?!?!) and will be soon. I was just about to ask for a refund when the order magically appeared. I did complain that a 25minute wait for a simple unadulterated fast food order was not good enough and at this point I was late for appointment (and then subsequently later picking up my 10 year old from gym class). I got a pathetic, muted 'sorry' and that was it. If I wasn't already late for an appointment and didn't have a hungry 11 year old in tow I would have asked to speak to the manager, left the food and asked for a refund. As far as the food goes; my hungry 11 year old enjoyed her food. My spicy chicken sandwich was 'meh' at best and not in the slightest bit spicy. Needless to say I won't be going back. Less Chick-Fil-A more Chick-Fil-F minus **** Update **** So, despite my best instincts and a lot of pester power from my daughter we went back. It was a simple order of a 4 piece strip meal to take out, nothing more nothing less 15 minutes pass, and a kid comes out calls out a name *similar* to ours but for an order of 12 nuggets and a medium fries. No answer so he trundles back. A couple of minutes later he comes back to call '12 nuggets for (our name)'. I told him that's our name but not what we ordered. Now the sensible thing to do at this point would for him to ask what our order was, but no he just trundled back. Given my previous experience here I went to ask where our order was. They had no further orders in our name so assumed the 12 nuggets they produced was for us. Once they'd figured this out they promptly swapped out for 4 strips. At every stage of this order they screwed up and screwed up at, for the most part, a sloth like pace. No doubt we also got charged for the more expensive 12 nuggets rather than the 4 strips ordered. No amount of pester power will get me back; my daughter agrees they're useless, so thanks for giving me a valid reason to give her next time she asks for chick-Fil-a I would suggest they use the time they are closed on Sunday's to train the staff here; god knows they need it.... read more

The sweetest people! Stopped by after my dog just got out of the vet hospital and they were the nicest and most caring. Also gave me a little extra so I could give my pup some while she was sad in her cone of shame! Thank you so much read more

Amyir was very respectful while taking our order. He made sure to keep in mind small details with the order. Best service yet. Chick-fil-A in general has amazing workers, and the food is delicious! read more

Been here three times, they've left something out of our order/messed up the order every single time. Definitely a bummer when you don't realize until you get home! Check your bag before you leave if you visit this chick fil a, they probably forgot something. The food also just tastes worse than other chick fil a's. Would definitely drive the extra 20 minutes to go to a different one. read more

Wonderful experience. Window guy was adorable and told us they have a whole farm of hens in the back. He said "it's almost as fresh as when you decapitate them." I was amused by this "nugget" I got, which was 1/6 in the box. Hehe. read more

Chick-fil-A - "Nugget" - Fast Food Near Me - Seattle, Washington

2 stars because honestly I love chick-Gil-a with all my heart. The food is just delightful. Like Popeyes could never. The food at this restaurant is still just as good, but the service is not what I have come to expect over my years of chick-for-a experience. I NEVER hear "my pleasure" at this location and this location has not figured out the clear genius that someone once upon a time managed to implement to clear all chick fil a mile long lines in less than 8 minutes. Also I truly knew the menu better than the girl who tried to take orders because yes they do sell six pack nuggs. The dude at the drive thru window though was delightful. One star earned by food one star earned by him. read more

Open another one in Seattle so the wait time isn't so bad! Friendly staff, chicken is always good but the line can be long so be prepared to wait. read more

Went here on 08/05/2022. Fantastic service from Harris, Cayden, and Amir. Harris took our order in line at the drive-thru and was welcoming and pleasant throughout the process. Cayden prepped the food to run at the window, was friendly and had a big smile. Amir ran food out to the cars in line and he was truly doing the most. He made sure that we didn't forget our water and showed the utmost care in everything he did. All three of them definitely deserve a raise! read more

I grew up in the Southeast and all I can say is this Chik-Fil-A is a disappointment. Yes, every Chik-Fil-A line gets long, but just compare the ratings at the Bellevue and Lynnwood locations on Yelp and Google. Hell even go to either one and you'll see the obvious difference in how they run ship. I've been to at least 20+ CFAs at least 1,000+ times and this one is consistently the worst. I also hold the brand dear to my heart for the customer care, excellent food and all around amazing ness but this location is subpar. A couple of things I found off about this one: - Like every Chick-Fil-A, the line is usually long. However, this one seems to go twice as slow or more. If you don't believe me, again go to Bellevue during lunch hours and compare the "speed" of the line. - DO NOT ORDER a large fry if you're expecting more than the small amount. EVERY. SINGLE. TIME they stack your condiments and napkins to try to be sneaky about how many fries they give you. - Human error says orders will get messed up, but I've never had one Chik-Fil-A get three orders wrong! During COVID and an hour long line, just forget about getting it corrected. Those are the main points, the people are really nice so it's a shame they don't model the excellence in other areas. I hope that their manager actually reads some of this shit, digests it and actually puts forth a plan of action to bring this location up to par with others. This is more a call-to-action than a bash. One can make excuses or one can get up and do what needs to be done. read more

Chic-Fil-A ... what's wrong? First impressions and service is your specialty. Your Aurora location keeps letting me down. 3rd week ... every order requires an inspection and correction. Bring in management from Atlanta is you have to. Please get it right, we're counting on you! read more

You can't go wrong with CFA! Their food is spectacular and their service is even better. Got a spicy chicken sandwich, which was just perfect. Their fries were a little on the crispy side this time around, but still great. The only reason I'm not giving them 5 stars is because of the wait. Even though we did come during rush hour, it took a while for us to get through the drive through. Other than that, the visit was great! Like every other time read more

Ordered both at the restaurant in the morning when they just opened and I was the only person in line at 8:00 am and Ordered on the app later and The app order worked great. I was glad I ordered ahead because there were long lines by lunch time. Just one observation, the guy in the blue shirt who handed me the order did not say anything when I said thank you. I guess the pleasure was all mine :) read more

Chick-fil-A - Fast Food Near Me - Seattle, Washington

This branch lacks two key ingredients all Chick-Fil-as are known for: Fast and very courteous service. This is the slowest chick-fil-a I have ever been too. I grew up in Georgia home to chick-fil-a and have been to countless franchises. I was VERY excited to get a piece of home here in Seattle. l've been disappointed at each visit and now know this is business as usual for this location. This is the slowest chick-fil-a and it's not even close. Besides the weeks following the grand opening, each time I've come there is hardly any customers (compared to the standard long lines of normal chick-fil-a) probably for this very reason. Most people at the restaurant are just all waiting for their food. 15-20 minutes is bad for a McDonalds and is unheard of for chick-fil-a. Chick-Fil-a's are made to get through huge lines quickly, that's why people come, and for the chick sandwich. Until this branch, I've never seen an empty chick-fil-a with people just waiting for food. This has been my experience each visit. This chick-fil-a is new and BADLY needs to have an experienced chick-Fil-a ops specialist to come in and intervene and intervene quick. Pay any cost to have this done, please. The staff also doesn't have anywhere close to the same courtesy Chick-fil-a is known for and it's completely disorganized. I've yet to hear a "my pleasure" from anyone. Managers need retraining or replacement. The food still tastes like chick-fil-a from home, two stars are for that only. read more

Beyond upset, I literally drove over 30min to get breakfast at this location. I ordered breakfast through their app, paid via Apple Pay, and they literally canceled my order while I was waiting in the drive thru line. The payment went through and I was there within breakfast hours. When I went to try and pick it up, they said they didn't have my order. I spoke to the manager and in an extremely condescending tone she said that breakfast over but we can do lunch. She literally saw us waiting in line and we said to her face that we were picking up breakfast. Extremely disappointed read more

Service was awesome on their first day. Had to park a couple blocks away due to congestion but that's always a given. Customer service was on point. With greeters at the front door and the cashiers positive attitudes made a great first impression. I ordered 2 hot and spicy chicken sandwiches , curly fries, and a drink. My order came out within 5 mins. the 2nd best impression...And the grand finale was the best chicken sandwich ever! Love it! read more

Chick-fil-A - Awesome breakfast sandwich! - Fast Food Near Me - Seattle, Washington

On 07.20.2019 at 18:40 went in and ordered a single item (Large Peach Milkshake), and after 20 minutes, I still hadn't received my order & 2 ladies who ordered their Peach Milkshakes 5 minutes after had already received theirs, and this was 10 minutes after I asked where it was. I had seen a manager acknowledge the employee when she asked about it, and after 20 minutes they still hadn't made my Milkshake, so I asked that manager for a refund, which he did, but other than a weak & halfhearted apology, made no other effort or offer to try & keep my business. When I said that I was going to post an awful revue on here, he said " we don't care about **** reviews", nor do they care about fast service or customer service, my worst customer service experience ever! read more

This location is a toilet IMO. It's small, out of the way and among garbage businesses and highway like roads. They refuse to cook anything that's not on the number list. Wasted my time going here. Drive thru doesnt open until 8am. Wont be back. Rude staff read more

1st time here and Not sparking joy! Waited forever in the curb service zone for starters, And that was After waiting in a long line. Then, NO STRAWS on a to go order! That didn't matter much because the drinks were horrible. Their fries were cold and like cardboard. The sandwiches were bland, tasted bad and frankly, I live close by but I'll never be back. That bad. Spend your money elsewhere, anywhere else. read more

Waited 20 minutes to get the wrong order after being repeated the right order.. took a bite of my sandwich and almost threw up with the flavor of something that shouldn't be there.. if I would have been allergic I would have died from there simply mistakes they need to get there orders right. Not to mention while I was there there was 2 customers who also returned for getting the wrong order so something is seriously wrong, I haven't had the nasty taste of pickles in my mouth since I can remember but thank you for bringing back awful memories read more

Nothing but carelessness, and inconsistencies. There hasn't been one time I get my order wrong or as if the lettuce was deep fryed, and that's only as a customer. As a Deliver driver they care even less for you! To everyone who deliver in the north Seattle area can 100% agree the Chic fila will have you waiting for over 20 min on a morning with little to no customers. You're better off going to Lynwood location read more

I get drive thru here in Federal Way about every 10 days. Good food and fast service. They set a good example for the industry including being closed on Sundays. read more

Second time they've got my order wrong , really frustrating to wait in a line so long to order the most basic of sandwiches and then get the soggy wrong version . read more

I waited in the long drive through line for about 10 minutes out on the street. When I got to their property line a young man dropped a cone in front of my car and said they were now closed because it was 6PM and new years day. Although my cell phone said it was 5:58PM he didn't care. I said I've been waiting in the drive through line for like 10 minutes, but he didn't care. He said I could talk to a manager, she came out and she didn't care either. I had just turned my car around and was opening my Yelp app and watched 2 other customers drive around the cones and get in the drive through line undetected by the chicken police. This was really disappointing to watch. read more

The food is great, everyone has been very courteous and the service has been great at each of our visits. Our grand kids love the play place. read more

This place rocks! The line for drive through was 7 cars long. And constantly getting longer. Inside it was hopping! Great fried chicken. Too bad you have to get it in a sandwich! Which reduces it to a fast food restaurant with blah white bread. I did not have the waffle fries. Too bad. They look pretty good. Two spicy chicken sandwiches were only $10.00 plus!Unfortunately I don't feel compelled to go right back. Not that it really matters. A lot of others will. Now that I think about it, I too will be back. read more

Very convenient location, fast service and delicious food! Glad they're expanding in Seattle.

I just spent 17 minutes in the drive thru. This is unacceptable. Line wasn't even that long.

In the past few weeks, I noticed the chicken beast is smaller in size. I estimate it's 30% smaller. That's so disappointing. have eaten at Chick-fil-A around the USA at least once per week since 1977. obviously, I Love their chicken sandwich. I hope someone at their home office is reading this and can look into it. read more

They actually have really good customer service for a fast food place, I couldn't believe it, most employees seemed to be smiling. I got a free coupon to get a burger next time I went in which was awesome! Delicious chicken burgers and salads. read more

Workers aren't friendly and the person who gave us our food just now had a major attitude.

Their service is as good as food quality. I feel safe and can def bring my family to have food there.