Food: Great. Service: Great. Ambiance: Great. The food was very good. The chicken sandwich regular and spicy were fire. The fries are good. The strawberry milkshake is good. The macaroni and fruits were good. read more

Chick-fil-A - Macaroni and cheese - Fast Food Near Me - Sterling, Virginia

Food, Service, and Ambiance is always pretty solid for this location. Customer service whether in or out is standard protocol for Chick-fil-A... which is delightful. The food is Chick-fil-A good. Meaning my orders over a period of time have always been prepared as ordered. Today, I ordered a salad and large fries. All was Chick-fila-A good. Good job! read more

Chick-fil-A - Fast Food Near Me - Sterling, Virginia

5-Star Service at the Dulles Chick-fil-A (Sterling) Just wanted to give a big shoutout to Yanci who was working the drive-thru window during my visit today. She handled my last-minute add-ons like a total pro--two large waters and some extra pickles (because you can never have too many pickles). Even with the change-up, Yanci was all smiles, super polite, and just plain delightful. Friendly, fast, and professional with a great attitude--and let's be honest, that's rare these days. She's the kind of person who makes you want to come back just for the service. Thanks again, Yanci! You definitely made my stop a better one. Chick-fil-A, you've got a gem on your team. read more

This chick fil a is always a good experience. My girlfriend and I come here after the gym every so often and enjoy it. The food is always what we've all come to expect from chick fil a. Quality food at a good price. We've gotten grilled sandwiches, fried sandwiches, nuggets, and salads from here. It's all the chick fil a standard. The service and ambiance are that of other chick fil a locations. It's quick, friendly and inviting. The staff are always happy to help and take pride in their work. read more

See all

Chick Fil A is an awesome fast food chain! I always find it's very clean and the employees are quite respectful. read more

Chick-fil-A - Drive thru - Fast Food Near Me - Sterling, Virginia

Probably one of the cleanest Chick-fil-A's I've been to in a while. The inside is spotless and everyone is so friendly!!!! Line moves quickly and your food is piping hot when you get it!! I like that they can your name and walk your food to you making the delivery and retrieval a team effort! Don't let the drive thru fool you, the line was wrapped around the building when I got here sand completely empty when I walked out. If that's not efficient, then I don't know what is!!! read more

See all

I showed up right as they opened after I worked an overnight shift. The gentleman working was very nice and helpful. I ordered the hashbrown scramble. Didn't end up being as good as I thought (the picture tells it all). But the customer service was great. I'll stick to my usual breakfast from now on. Chicken minis. read more

Chick-fil-A - Hashbrown scramble - Fast Food Near Me - Sterling, Virginia

This location is terrible. The employee working the drive-through was rude and talking and joking with someone on the headset while taking my order. A piece of plastic was in the sandwich. Luckily, I just ended up with small cut in the mouth. I filed a report with HQ, and got a reply saying this location is managed by store owner. I'm not going back to this location. read more

Chick-fil-A - sharp plastic in the sandwich - Fast Food Near Me - Sterling, Virginia

The food quality is consistent, so everything tastes fine and the service is good. However, the accuracy (especially at the drive thru) is not good which is why I'm docking off 2 stars. Twice now, I've gotten my order wrong. I always order a wrap with avocado lime ranch dressing. The first time, I got the wrong dressing and since it was from the drive thru, I had to pull over to park the car and walk inside to get the dressing. The second time they screwed up was when I got no dressing. I contacted corporate, who claims that the manager of this location was contacted, but still received no response. If just the wrap plus fries didn't cost over 8 bucks, I probably wouldn't be complaining as much, but it was not a cheap purchase. Accuracy is more important than speed, so please tell your employees to double check the orders before handing them off to the customers. read more

Ok so Chick-fil-A isn't fancy food but they are almost always on point. They are our go-to "fast food" establishment. We go here at least once a week for my toddler and for the lemonade...I'm not gonna lie. The employees are always pleasant (my pleasure!) even if they're standing in the rain! One tip - no matter how long the line is, Drive-thru is quicker than going inside. Every time I have gone inside I wait foreverrrrr and the whole the drive-thru completely clears out. So just stay in your car and trust me! Also, if you haven't downloaded their app you're missing out on a ton of free food each year. Even if you rarely go they give you free food just for the heck of it at least a few times a year. read more

#23 of the first 100 customers!!!!!!! This Chik-fil-A is next to Wegman's, which is a major plus. I can do my grocery shopping and pick up dinner on the way home after work. This location has just found a customer for life... read more

Chick-fil-A - Lunch time! - Fast Food Near Me - Sterling, Virginia

Cashier Nicole is a ray of sunshine! From the moment we stepped into the restaurant to the checkout line she repeated our order and made sure we had napkins and sauces. After sitting down, I realized my drink was too sweet and they had no issue getting me something else. This place is SPOTLESS. Every table is clean and orderly. A young man came up to every table with mints and hand wipes which I thought was a great touch. Love love love this location. Dining in is a must. read more

Chick-fil-A - Fast Food Near Me - Sterling, Virginia

Thank you Lauran for bring me back my check card. Thank you Ed and Harris for letting Lauran know about my check card. Aside from Lauran the manager returning my check card, she provided me with excellent service. The chicken sandwich is wonderful as always. Not sure what Chick Fill-A's secret is, but the food is out standing. Dipping cheese sauce would be a wonderful addition to the great tasting waffle fries. The number of smiles I seen here at this store for the two times I've been here, out number the times I been to been to McDonald's in Falls Church for all of last year. Another great experience here. read more

Chick-fil-A - Down goes the NFL Football...the owner is a huge Baltimore Ravens Fan:) just kidding... - Fast Food Near Me - Sterling, Virginia

See all

I just went to this Chick-fil-A and have frequented often but this is the last time I will be going to this location. I spoke with the manager Jamie regarding a free Brownie sign that was posted in the drive-through. they mentioned several times that the sign had expired and that if I wanted the brownie I would have to pay. I felt however that since the sign was still up that it's the least they could do would give me a free brownie. Anyway, after going back-and-forth with her I explain that this is not the Customer Service I'm used to experiencing at Chick-fil-A and she slammed the window shut. You would think for a Chick-fil-A manager they would be better trained to handle situations like this. I've been coming to Chick-fil-A for a very long time and this is the worst experience I've ever had hands down. I posted the picture of the sign that was still up and as I was leaving they took it down. Anyway, I never leave bad reviews and I'm a positive guy but I feel something needs to be done so this type of thing doesn't happen to anyone else. read more

Chick-fil-A - This is the sign that was up when I showed up. They would not honor the sign. - Fast Food Near Me - Sterling, Virginia

Why do I usually crave Chick-fil-a on Sundays? I've been a fan of Chick-fil-a. Their waffles fries with the Polynesian sauce is money! The mini hash browns on the breakfast menu is game as well. Now that I have a toddler, they never disappoint me just because they're baby/kid friendly as well! The kids menu saves our lives when we want something quick, somewhat nutritious and affordable for our toddler. It also comes with a toy, activity or book. The play area is also great for kids to expend their energy and meet other little people. This location is clean, CLEAN, friendly, quick and efficient, and homey. They treat their customers like family and it makes eating out with a toddler pretty awesome. read more

Line was way too crazy in the drive thru so I faced the downpour today to get some lunch. I told the guy I wanted the #3 8 count nugget with a coke zero but I guess he thought I meant without the fries. I didn't realize until I was already on the way home but man did I want those fries. Service is fast but need more attention to detail. read more

Love going to this new Chik-fil-a! The staff is attentive, friendly, and it is always their pleasure to ensure you have what you need! I wish the parking was a little easier since it can be very crowded during peak lunch/dinner times. The drive through is made so you have to make a U turn of a sort in order to get in. That means you have to deal with cars pulling into and backing out of spots as you want to get away quick! This can cause for a bit of a traffic jam, but luckily the drive thru service is prompt. read more

Chick-fil-A - Fast Food Near Me - Sterling, Virginia

Found a bug on my lettuce about half way eating my sandwich. When I went in to ask for a refund/replacement replacement, the first response I got from an employee was, "you almost ate the whole thing." Also, while waiting for the manager, the same employee was chuckling with another employee behind the register about how I ate most of the sandwich. I didn't know I had to check for bugs before eating the sandwich... read more

Chick-fil-A - Fast Food Near Me - Sterling, Virginia

See all

Service is based on race here... I'm so disappointed in the management at this location. I went in to the store and place an order thru mobile. Unfortunately I made a so called common mistake of not picking the correct location So the manager told me she would contact the other store for me and have them cancel the transaction so I could be refunded. Which she never did.. At this time I've probably been waiting for 15 minutes for them to tell me this. I place another order and the order was sitting there, I felt ignored like the manager wanted to take care of all the Caucasian customers first even offering them free coupons for waiting. I got upset and had to remind them about my order to get my food. Back in the days if you forgot your wallet or if you couldn't afford your meal Chick-fil-A would help people out, but not anymore they just care about your money and put a fake smile on. read more

Beware!!!! Walked in just now to order. Observed a chick-fil-a employee sitting at the big table folding booklets and preparing bags that appeared to be the kids' coloring books and such. He was NOT wearing a mask and he kept sneezing all over the bags and stuff he was preparing. Needless to say, decided this is NOT the place to have dinner here tonight! read more

Chick-fil-A is A-OK. My family and I love Chick-fil-A and eat there often. This location is like most other locations in terms of delicious food and friendly service for a very reasonable price. We love Chick-fil-A and guarantee we'll be back again. read more

I went to the lunch here since it is very close to my job and I went in the drive through. The line was very quick! When I got back to my job I did notice my sandwich was wrong so I called to see if they could do any accommodation. I believe one of the mangers is who I spoke with and told me I could get one delivered ( which I was really impressed by) or get some rewards added to my account. I chose to get it delivered since I was really hungry and they gave me a extra side of large fries and a chocolate chip cookie! And it got here very quickly! Thank you!! read more

I went through the drive thru this week and the person at the window named meena was completely rude. She forgot the sauces. I specifically told her to put in my bag while she was taking my order and then you know my fat ass had to go back in through the drive-thru line to go and get my sauces that I asked for and she was completely rude. When I got to the window, she threw my sauses at me and she slammed the window never going back. read more

Chil-fil-a's are generally a solid choice. Granted we came off peak lunch and dinner hours as we needed to grab a bite to eat before going shopping at Wegmans. I'm not going to lie I was a little concerned about putting a chick-fil-a in an already crazy shopping center occupied by Wegmans. And I'd advise if you don't feel like dealing with the mad frenzy of either place go off peak. Overall a nice location it looks like all of the ones I've been to around here have gotten a bit of a face lift. The staff is always courteous and do strive to make it an enjoyable experience. The waffle fries were nice and hot, and the food was tasty as always. We ate inside and the dining room was clean and they had someone going around and tidying things up. They also have an indoor play area for the younger kids too. read more

I have been go here for a while now and at one point was offered a military discount. I went on yesterday and the first guy who to my order was polite about everything. I was paying with cash so had to proceed to the next guy, which was rude and abrasive when I ask about a military discount. I didn't get a "my pleasure' nor a thank you. Just appalling Bc this is my go to location and this has never happened read more

Great food, but unsure what the deal is with the prices? Why is grilled chicken more than fried chicken. There is no way a press and some marinade/seasoning(if any) costs at least a $1 more than breading and oil. Even more the manager nor corporate could answer why this is. This is a perfect example of why many Americans are over weight. read more

Update, 2/15: drive through to get value meals and all three servings of waffle fries were cold. Couldn't believe it because normally they are very good. Came here for a fundraiser night and this location did not disappoint. They also have this amazing candid black and white picture of three girls eating chicken nuggets having the best time ever. And if you forget your socks for the indoor jungle gym you can wrap your feet in antibacterial wipes and then table toppers and still play like it ain't no thing. read more

Wow, this Chick-fil-A location is awesome! Best experience in a fast food restaurant EVER. First off, the place is immaculate. Spotless through and through, anywhere you look. Counters, floors, doors. It looked as if the place was built yesterday. So clean! The best part is the service. First of all, they bring the food to your table. Then some of the staff comes and clean up your table if they see some of your stuff that's ready to go. And that's not all, they also go around and offer mints and hand wipes for everyone. WHAT?! The whole time we were there, we couldn't believe that we were dining in at Chick-fil-A. It was surreal. The whole experience was nothing like any other fast food chain. This chain has raised the bar, setting a new standard! The food was good, of course. I mean, from an immaculate place like this, you'd expect nothing less! read more

Great food. Being a veteran it was nice that they have a day set aside to give back to us and our families with a free meal for everyone. This particular store is clean, staff is friendly and I think it's the best fast food out there read more

Gather all of your experiences dining in at a fast food joint. Then throw it out the window. Then go out side and find that pile, and douse it in gasoline and let it DIAF! Yes that's right, this chick-fil-a location has reinvented the way we dine at fast food joints! First off, they have workers at the drive thru to take your order. I looked at them and then felt the sun's heat but then I saw they actually had these water fans blowing on them and they were out there enjoying themselves! Then we went in and ordered out food. They actually bring it out to you! No waiting around and coming up to the counter and causing a clutter around the pick up counter. They even have someone going around offering mints and hand wipes. Then after you're done, someone comes and asks to throw your food out for you! It's almost like a restaurant but no tip needed! It was an awesome experience. Food wise, it was just perfect. The fries were perfectly fried and the sandwich was good. Nothing looked sorry! This is the BEST chik-fil-a place I've ever been to! read more

Maybe it's cause I'm from Georgia and have high expectations of Chick-fil-A but every time I have visited this particular Chick-fil-A it has not met my expectation. The employees here don't seem as friendly as they do at other locations and the food never taste as good. read more

Waited over 20 minutes in line at their drive thru. July 22 at 9:40pm. Please refrain the drive thru staff.

I'm a chic fil a fanatic:) however this is not one of my favorite locations to visit. It's one of the newer chic fil a's in the area-which I typically equate with better service. This is the only location in the area that consistently gets my order wrong. They are always busy-which is good for their business-but I always feel like I'm just rushed through the line without even double checking for basic things (I have to remind them to give me straws, my son's chocolate milk). We went for their Halloween event yesterday and that was so unorganized. After being their for 20 minutes we had to finally ask if there was an event happening. Outside of the fact that we were charged for the "free kids meal", the Craft was in a small back corner table with room for 2 children at a time. By the time we were able to get a seat-the lady in charge of the event left. I had to pull through supplies to figure out what materials were needed and helped my son and other children with the craft. Wasn't a big deal given that the craft was small-but it was obviously just thrown together. Typically not being prepared doesn't bother me-but last night the missing food, wrong order, and disorganized event really left a bad taste in my mouth. read more

I haven't really been disappointed by any Chick-fil-a's. Had some extra time after eating and the atmosphere was quiet and pleasant enough to get some reading done. The employees here are courteous per the Chick-fil-a norm. One of them even came by kindly offering mints and wipes. Thanks Chick-fil-a for another fine establishment! read more

This is a relatively new location and it was OK for a while, lately not so much. Got chicken tenders, had to pull over and wait in the parking lot for them to make it, like it was some special order they rarely get. Then when I got the order, even though obviously it was a fresh batch, the chicken was mostly mushy, crispy on the outside edge, all mush in the center, not a great texture for fried chicken. Not sure how and why but lately Chick-fil-A manages to turn everything into mush, including their Waffle Potato Fries, which must be some kind of achievement. Not going back any longer to any Chic-fil-A, definitely not what it used to be. Mushy fried food, long wait and to top it off, half the time they get my order wrong. read more

Good customer service like always but I received one sloppy grilled chicken club sandwich. My first 2 bites were full of everything BUT chicken. Seemed like the chicken breast was too small for the sandwich so they put a grilled chicken nugget on the sandwich as well. Come on Chick-fil-a, I know this isn't you! read more

Best location. Been here a handful of times. Everyone is super friendly and genuine. Fries are always crispy.

This is one of the best Chick-Fil-A branch. From the friendly staff to cleanliness to fresh food to great ambiance, this place won't disappoint you even once. The staff is very courteous and always smiling. That is NOT the case at other fast food joints. Overall, the vibe is great. Their outdoor patio is great to chill in the sunshine. I have also received a free chick-fil-a sandwich gift card through a drive through. I would absolutely return in a heart beat! read more

This chick-fil-a has the best customer service and expedited process that I've ever been to. I absolutely love coming to this chick-fil-a. They are the best! read more

Extremely well-mannered and polite. The staff looked cohesive and efficient. It was pouring outside yet they had staff members running outdoors to help people place their orders. I received my meal in great time too! read more