Customer service was horrendous. The young lady who took my order had a nasty ssa attitude over me not wanting the gravy. Started jumping to conclusions about the chicken when my problem was not with the chicken. I simply gave her the box back so I didn't touch anything. Told me I basically should have read the menu when it is in fact her job. But she seemed like she was in a rush. Her body language was very aggressive & I could see that she was in there talking a lot shii. Spoke with the manager. He seemed like a joke. Made an excuse for her. When there should be no excuse for someone in CUSTOMER SERVICE to treat a customer that way over something so little. Won't be back to this location the energy in this place is bad bad bad. read more

Actually so good and crazy slept on. I loveee the spicy tenders. And the poppers are so good, as well as the gravy. a little seasoning salt in it goes a long way. Also always have nice customer service. Never had a bad experience!! I can only wish for a closer location to me :( read more

Chicken Express - Spicy 4 Express Tenders with the roll. Side of jalapeños, and the poppers. - Fast Food Near Me - League City, Texas

This is all about the price. They have increased their prices by a lot. $18.00 for 7 tenders is criminal. Go the Hartz in Dickinson read more

Chicken Express - Chicken express in League City, Tx. - Fast Food Near Me - League City, Texas

Chicken Express is one of those fast food restaurants that are mainly found in rural cities during your drive between big Texas cities. I have been enjoying chicken express ever since the first time I tried it. They specialize in chicken tenders, and there are many homestyle sides to choose from like corn nuggets, mac & cheese, mashed potatoes, fried okra, and jalapeño poppers. Each meal also comes with the choice of a biscuit or a roll. My go to order here (don't judge me) is the liver combo. I like to enjoy this with the corn nuggets and the fried okra. Normally the meals come with one side and one drink, however, you can sub the drink for another side. Chicken express will not blow you away, however, I think that it is very delicious for being a low-key dirty, not eye-catching fast food chain. The chicken strips they make are made of white chicken breast, giving it a nice fresh taste. All of the tenders are nicely, crisp and fried, and the oil does not taste like old oil at all. Btw, spicy tenders is the way to go! Chicken Express will always hit home for me. If I'm ever on the road and craving a nice unhealthy fast food meal, this is the place I'll be. Service has also been nice and ambiance is as good as it gets. read more

Chicken Express - Half spicy chicken 4 Tender Dinner - Fast Food Near Me - League City, Texas

If you want to wait 45 minutes, for fast food chicken, this is the place to go. Yikes

The GM Sandee is a great leader and commander in chief. She was very kind to the employee shebqas addressing. I mentioned it to her as well because I noticed it , and I wanted her to know how beautiful what it was to see that in somewhere you don't get it off nowadays , definitely not in fast food and customer service.. read more

The Chicken served here is really good and they are one of the only places you can get fried chicken gizzards or fried chicken livers. The service is always fairly quick and the employees are always on top of the job and very friendly. I have always used the drive through, but the dining area looks really clean and there are always people inside, so it looks like a comfortable place to dine in if you want. The inside looks like it has a very nice ambience for those that want to dine in. read more

Chicken Express - Chicken Express - Fast Food Near Me - League City, Texas

I really like the taste of Chicken Express chicken strips. When we go, it's typically on Sunday. Today (3-5-23), is no different. We ordered a 15 piece strip w gravy. Part of it was regular and part of it was spicy. I realize basic math escapes some people but being able to count to fifteen when 15 pieces are ordered shouldn't be difficult. "Can you count to X number" may be a good interview question for future potential hires. The person fulfilling our order decided to stop at 13 pieces. Paying $27 for chicken strips is already expensive enough without getting shorted. I didn't bother to call and complain because I'm not driving back over there for two strips. Instead, I just won't go back at all. Bottom line-Good strips but make sure you count with them as they're putting it in the box. Don't say you weren't warned if your order is incorrect. Bon appétit, y'all. read more

The people working there today were really slow and they didn't take our order for About 7 minutes. When we got to the window she wasn't paying attention to us and she was talking to her coworker about drama. When we FINALLY got our food, our okra was fresh and my chicken was so small, they couldn't be considered tenders. When we were set to leave, the woman didn't even say "thankyou come again" or anything she just shut the window. I am very disappointed with my experience. read more

If you want to know what the ideal excellent customer service is... McKenzie is definitely the best example of it. She was so sweet, kind, made us feel welcoming. One doesn't expect that from fast food but McKenzie blew our expectations!!! Give her a promotion or a raise, she definitely deserves it!! read more

I had Chicken Express delivered to my house. Everything was delicious! I especially love the corn bites and fried pickle slices. Portions were generous. I will definitely order from this restaurant again. read more

The fried livers tasted like the oil was rancid, what a disappointment. My friend and I both had the same reaction after trying then. Its not all bad news, the crows and brown birds over at the Kroger parking lot seemed to enjoy them and were begging for more. Fried pickles were good. read more

Usually this hoe hits, but today they screwed up my order and left out my mashed potatoes on BOTH my boxes. SMH 1 star. AND they left out the damn napkins read more

Chicken Express - Not mashed potatoes - Fast Food Near Me - League City, Texas

Waited about 15 minutes in the drive through for a 7 piece tender forgot my seasoning gave out 3 different orders before me while I was at the window then continued and charged me for ranch even though they gave my order out last been to other chicken express they have always had my order out in less than 10 minutes even for a 20 piece read more

I stopped by about one week ago and stood at counter for a long time . People walking around and never noticed me. Kinda embarrassed so I said a little bit longer. Two more minutes and then I just left. Nobody ever said we ll be right with you or nothing... sad for chicken express.. I will get over it.. read more

Portions were generous and food came out fast. Had some stomach discomfort the night after eating here, thought I caught one chicken tender that was bit quite done but had eaten most of it. read more

Bad experience Management has a bad attitude and argues with everyone. Chicken from the cook is always under cook makes you sick I would not recommend this to anyone. Service is horrible read more

Mf cant remember to give the damn gravy with the meal. I mean damn how do you miss putting a side of gravy in a box? Maybe do the gravy first cuz you fill up the box and "think" you put it. Fucking insane.... 4 times I've checked and no gravy. Who the fk wants dry ass tenders? Shit ain't gonna change.. good luck with this one! read more

Totally overlooked this place until last week. Chicken strips are way better then Raising Canes, Chick Fila and everyone else around here. Not gonna lie, best strips around. Especially with the mashed potatoes and gravy.. I won't order from anyone else from here on out. read more

I have been coming here for years until recently. I was horribly disgusted. The fountain machine was full of black mold and it was horrible. I cannot believe that no one is taking the time to clean this. I can just imagine how the kitchen is although it is open and you could see through to it you cannot really see what's really going on in the back. read more

Ordered a #2 7 spicy tenders 2 sides (okra and corn nuggets) and a biscuit. Young girl at the drive through was very short with me and made no attempt at eye contact when handing me my order, I asked her, is this it? She was like... yeah. So i drove home. Upon arrival my wife quickly noticed we were short some food. It only came with 5 tenders and one side(corn nuggets) i race back to the store explain what happened sand had to wait 15 minutes for 2 tenders and okra.... They told me 6 minutes, i set a timer. They said it was an "approximate" time. I'm not coming back until there is a change in management. This wasn't the first time they've messed up my order. read more

Chicken Express - Supposed to be a #2 7 Express Tenders Combo - Fast Food Near Me - League City, Texas

The girls that work the night shift are straight lazy bitches, they close 30 minutes before 10 then give the customer attitude when I say "but u close at 10" and claim "their manager says we r closed" lol horrible management if that's the truth and a great way to lose business and get ur employees ass kicked over that read more

I never realized how important good service at a fast food place was. This League City location has the absolute nicest employees. EVERY TIME. The food is pretty good consistently. They always get my order right. Not many places in the area to get decent tenders. Love that we have one here. read more

we went to Chicken Express and got dinner for the family. The food was hot, fresh and tasted really good. I had the best customer service from a young lady named Megan Arterburn. She was very friendly, nice, knowledgeable, hard working and just a delight with great customer service. She was great with the kids too. This young lady will go far in everything she does. Thank you Megan, great customer service and friendliness makes a huge difference in people's experience. we will definitely be back!! read more

The young lady Megan deserves a raise! Food is alway fresh. Customer service is always great!

The food is always hot Really no wait time Friendly service and clean The price is decent I am definitely coming back read more

I have never left a 1 star review, but this place more than deserves it.I walked into the restaurant and was waiting to place my order. 3 people looked at me and walked right past me. Finally, the 4th person asked to take my order. I requested to talk with the manager who immediately told me she was on a corporate call. It was apparent that none of the employees or the manager placed any value on their customer. I will never spend a dime in that restaurant again. read more

Ordered livers and gizzards and fish, for sides okra, hush puppies and coleslaw. the liver and gizzards were very overcooked along with the hush puppies, didn't get the okra but it was on our receipt. The fish was just okay, no real taste and they were out of tartare sauce. The slaw and rolls were decent. Won't be going back. read more

I've been bringing chicken home from the Chicken Express on W. Palm Valley rd in Round Rock for years. Last few times, signs posted asking to excuse poor/slow service because they're short on help because "nobody wants to work." Stopped to pick up lunch, Sign today said be patient, only 2 people working all day. Service was fine. Food was stone COLD when they gave it to me. Won't be going back there. My advice: you raised your prices drastically, maybe you should look at what you pay the help. read more

Honestly I never leave a review unless every part of my experience was ruined or the complete opposite and everything was perfect. Unfortunately it was the first option.. I pulled up and no greeting in then like a minute later the girl on headset asked what I want so I start saying my order... I couldn't even get a word finished and kept getting cut off with "is that all" I mean probably 6 times. They didn't even try to ask what my drink was or anything I had to say "no that's not all I want this that comes with it.." (in a much nicer way). In then they upgraded my drink without asking so it made my total go up! Next horrible interaction: I get to the window and the long red haired girl at window wasn't wearing a hat first of all I can't stand that, I work in management at a drive thru nearby and Ik how easy it is for hairs to fall into food.. a hat does a little bit to keep that from happening. I felt like a complete inconvenience to her she just took my card and shut the window, I get my card back along with my food just a box no bag, napkins, utensils. For me I like having a bag I live on the second floor and without a bag it's like juggling everything. Third horrible experience: a long with having no bag I drive off and check and it's the wrong order I was so annoyed at that point a had to turn back around and pulled up straight to the window everyone saw I was at the window and I didn't get helped for about a minute and a half same girl opened the window and I explained to her she sounded nice and said no problem but turned around and started cussing loud and idk if it was about me but I already hate doing that to people that just made me feel worse I showed up around 8 something so it was still like 2 hours before close also. I usually always have a great guest experience here. the shorter girl usually at window with blonde hair is always so sweet and makes sure I have everything before I leave. Tonight idk if I hit them after a rush they looked pretty slow idk it was just bad. As a manager in food service I can see maybe it was an off night but this was just bad... Either moving peoples positions around or just sending the one at window with red hair home bc it really ruined my time here and kinda thru me off of wanting to come to this location. read more

Buyer Beware!! If you want good customer service, go elsewhere. My husband placed an order online. My son picked it up in the sealed bag. When he arrived home, part of the order was missing. Called the store and manager told us they were too busy to make sure the order was correct and we needed to bring in the entire order, as my daughter was hungry and in the middle of eating her chicken, to get it fixed. Couldn't guarantee it would be ready when I arrived and would "just have to wait." I guess if I want chicken and good customer service, I'll go to Chick-fil-A. read more

I was picking up an food delivery for a customer, and the young girl at the register jumped me with a nasty attitude before u could say anything. When she brought out the order, I tried telling her there was no reason to have a bad attitude. She then started yelling at me, and cussing me out. Very unprofessional! read more

Well the service is still sh@#$%y, ordered a #2 and after waiting 15 minutes I go to the counter to ask about my order. Only to be told that I had not been here for 15 minutes, and that I was not the only one in the store. What...You have got to be FU%#$&g kidding, that response to a question would ever by OK!!!! So they might get it right some of the time, but missed the mark so far today, don't know if I can spend another dollar there. read more

Ordered a 20 piece spicy family meal, was given coleslaw instead of the corn nuggets I ordered and regular chicken. My son called up the store in order to replace the chicken and the GM "Saber" proceeded to give him attitude and come to a point where she was seeming to suggest he was being dishonest when he had no receipt but proof of food. Refusing to give us a trade or refund while reading to him proof that I did indeed order from this store. Please do not go here unless you want to get the wrong food and accused of being untruthful. read more

Went here for the first time a week ago. Food was very good but the wait times were kind of long. I understand fried chicken takes longer than other places but I waited for quite a while for 2 regular orders and 1 kid order. Staff was friendly and the food was good so I'll be back. read more

We visited Chicken Express in New Braunfels about 15 years ago while on vacation there and fell in love. We continued to visit other stores when it was convenient and had a similar experience. When the League City store opened we were excited because it's 5 minutes from the house. It was great when it opened but they started getting all of orders wrong. They seem to have worked out the kinks and both food and service are exceptional again. So much better than other chain chicken places. read more

I just left this location. It was my first and LAST visit! I am very dissatisfied with how i was treated in the drive through. When i pulled up, I asked if there was a kids menu because I didn't see it( it's very small at the very bottom corner of the menu). The persons rude response was 'it's on the menu you ma'am' I finally saw it, I said 'Can I kids meal with chicken tenders and an extra piece of fish on the side' There was no response. After 45 seconds of silence I said 'hello are you there?' Their response was 'I'm waiting on you to tell me what side you want, what drink and a roll or a biscuit.' I said 'well you didn't ask me anything. Were we just supposed to sit here in silence and wait!?' No response. I told him my side and drink options and then pulled up. There was a lady at the window (she was very nice). I politely asked her for the manager. Turns out it was the "manager" on the intercom the whole time. His name is Ruben. I asked him was it your policy to just wait in silence for the customer to say something? Should i have had to say hello twice while ordering food? I had never been there. Why would he not just ask the customer what sides they wanted instead of wasting time not saying anything. Ruben was again silent after i asked him these questions. Then he threw his hands up at me and said 'ma'am I really don't know what else to tell you' I have worked in customer service before and I currently work in food service. That is NOT the way customers should be treated or talked to. Ruben is a poor manager when it comes to customer service. He needs to be retained on how to talk to people. I won't be returning to this location. read more

I just finished a great dinner from here! On a Thursday night at 6pm the drive through line took me 7 minutes from start to finish with one car ahead of me. So quick service! Chicken was delicious, but the mashed potatoes and white cream gravy stole the show!! Sooo good. We had the green beans too which were fine as well. I also got a large sweet tea for .97 can't beat that. This was close to my house, and my first time trying Chicken Express, but my family and I would definitely eat here again! read more

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This place sells some of the worst chicken I've ever eaten I keep going there thinking that it's gonna get better but no it doesn't if you like to eat oil with your chicken that's the place ago sorry for the bad review but it is what it is read more

The best part of the meal was the fountain drinks. Took me about 15 mins to get my order. I'm guessing because it was the fried liver that I ordered. Not because there were one or two other customers. I went through drive through. The fish had an old and over cooked taste to it. Took only couple bites. Fried okra tasted like fish. The hush puppies where rock hard. Seriously rock hard. Fries , cheese sticks and biscuits ok. Spent about 29 dollars. Drank the fountain drink. Ate the cheese sticks, took a bite of biscuit, and fries. Ate couple fried liver. I was craving them I don't know why. Threw everything away. No need to visit this location. Maybe the other ones are better. Obviously there is some quality issues. read more