There was a GNAT cooked on the side of my roll, thank GOD i actually looked at it before eating it read more

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Chicken Express 791 Keller Pkwy!!!!! Everything was performed in a timely, CLASSY, and professional manner with extreme ease and satisfaction, cleanliness, organization, order, dedication, devotion, commitment, patriotism, reliability, loyalty, QUALITY, quantity, Integrity, clarity, loyalty, consistency, confidence, superfluity, texture, vitality, vivacity, virtuality, value, virtuosity, virtue, cooperation, coordination, maturity, Empathy, Altruism, proper packing, a warm and HOMEY WELCOME and send off, warm SMILE, and ECSTATIC price! THANK you ALL so MUCH, Emma, Carson, Leo, and ALL employees in ALL department! Keep up the GREAT work!!!!!!!! Sanjeev read more

I like chicken livers. sorry for grossing out those who don't eat organ meats. It took 8 or 9 minutes for them to be cooked fresh. They were hot and did NOT have any excessive flavor from the cooking oil. These were probably the best chicken livers I have had in the last couple of years. I will probably be driving to Keller rather than trying to match the quality in North Richland Hills, where I live. read more

Had me wating 45 minutes never got my food just told them forget about it only order 4 piece tender with Mac and cheese and mash potatoes read more

Chicken Express of Keller - Barbeque Near Me - Keller, Texas

Got 2 separate meals in the drive through and didn't open the box until we got home only to see 1 roll had been cut in half? Or somehow the bottom of our rolls went missing called the store to figure out what happened and we were all equally confused read more

Chicken Express of Keller - Rolls - Barbeque Near Me - Keller, Texas

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I paid $15 for 7 tenders and can't even get a dipping sauce or gravy without being charged extra?????? 7 tenders and I paid for 4 ranches and no gravy. Wow. And one of my tenders is a regular one. I ordered spicy and they threw in a regular one so I only got 6 spicy. I mean really? I went in an hour after opening. It's not like they were closing down and didn't have any more to cook. Pure carelessness. read more

Chicken Express of Keller - the receipt for the chicken express - Barbeque Near Me - Keller, Texas

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My son was dying to get chicken here because they have livers and gizzards. So we bought some chicken and bought him his livers and gizzards. I thought the chicken tenders that I had were fine and I thought that the corn of the cob just needed some seasoning and butter and it would have been just fine. My husband got the jalapeno poppers and really liked them and my son got fried pickles which were delicious. I also got some mashed potatoes which I didn't think they had a whole lot of flavor to them. My son says they have some type of seasoning that he had requested but they forgot to give him but it's supposed to be really good. read more

Chicken Express of Keller - Four piece tenders with mashed potatoes and gravy - Barbeque Near Me - Keller, Texas

It was ok! Chicken portions are huge but not super crispy and a bit on the dry side. Also, the biscuit was the saltiest thing ever!! The mac and cheese was cheesy but nothing special. Coleslaw was decent. Gravy was good. read more

I ordered a 3 piece fish meal with two sides I was giving burned fish that was greasy and mushy, not to mention my sides were wrong. This location need to do better. I tried calling to inform them about the quality of the food the phone number on the receipt does not work. Check your food before you leave or you might be disappointed when you get home read more

Chicken Express of Keller - A three piece fish dinner from Chicken Express! Fish is burned and falling apart ! Such a disappointment - Barbeque Near Me - Keller, Texas

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This is one of favorite drink stops. Their sweet tea is delicious. We also ordered dinner from their last time. The was good, hot and our order was correct. There wasn't a long wait to receive it either. read more

Chicken Express of Keller - Kids meal with Mac & cheese side - Barbeque Near Me - Keller, Texas

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Always great food, always great service. We order from Chicken Express for a family of 10 every year for Mother's Day and everything is always perfect. read more

Gave this place another chance but nothing changed over the last time I came. Cold chicken, phone number on receipt doesn't connect. Went thru drive thru to order and impatient lady loves to interrupt you during your order. Like she was super busy! I was the only one in line. Ordered a extra side with combo but did not receive. Nor did I get my drink or roll. I see now why this place has so many bad reviews. Go to Canes Chicken over this place. Hope they close soon. The new ownership isn't even attempting to correct bad service. read more

We ordered food through Uber eats and when we received our order and we received only 3 poppers instead of 9 and no dipping sauce. In addition, the biscuits were placed under the chicken and were crushed. There were no utensils delivered with the order even though they were ordered. read more

My daughter & I ordered at the drive-thru on 11/01/2023 at 7:42pm. First of all, the gentleman on the other end of the speaker was so joyful! He seems to really love his job and his happiness was contagious! We were tired and on our way home, but he put a smile on our faces! To top it off, the order was perfect, nothing missing or wrong. Hot, fresh and exactly what we wanted. I wish I had gotten his name. We need more people in the world like him. read more

Love the fish and chicken livers. Everything is always fresh and tasty. Sides are plenty to choose from and ample portions.

Stopped by after dance to grab a snack pack for my daughter. We waited 20 min, which is fine bc they're busy and I wasn't necessarily in a hurry. We got home and there's no chicken in the snack pack. We didn't order much, so it wasn't like they got a huge order mixed up. My daughter was so disappointed, which sucks. So just make sure to check your order. What we did get was ok, but you go there for chicken, so we were bummed.--edited to add I called the restaurant and they replaced the meal no problem. Kiddo was happy they even included a large sweet tea for the trouble. So, changing my rating. read more

Chicken Express of Keller - Chicken snack pack with no chicken and a few extra sides - Barbeque Near Me - Keller, Texas

Last couple of visits have been super good. Upping stars as they deserve them. One off for the rock hard biscuit but 4 stars for the fresh hot fried legs and catfish two visits in a row. Not much to whine about. Good job! read more

Best sweet tea in town always great and friendly service! Super quick and easy, highly recommend!

I love Chicken Express, but the Keller location is terrible. The past 3 times I have been my order has been wrong or items have been missing. If you actually get what you ordered you are still disappointed. The tenders are not much larger than chicken nuggets and don't even fill the bag the fries come in. Not to mention prices have gone up %25-30. Do yourself a favor and go to a different location or place all together. read more

One of the most poorly run restaurants. Definitely the worst Chicken Express I've ever been to. I've given them many chances to get it right but every time they get something wrong. This last time it was a policy change about accepting their coupon that comes in a monthly flyer. Plus they got all of our sides wrong. The chicken was cold and rubbery. 4 piece chicken strip meals were more like 3.5 piece. Smallest pieces of Chicken. I didn't feel like driving 30 minutes round trip to go get it corrected. I will start taking my money to another location I suppose. Manager doesn't seem to care so his lose. read more

I've lived in Texas for about 8 years, but it was only until this year that I got to try Chicken Express. A couple of my friends dragged me here, saying it was a staple during their high school years. I was very unsure at first, but after that first bite...My God. This place is the bomb. The decor inside is, well...disgusting. Laminated counters, odd colored tiles, and everything seems to be covered in a yellow/brown tint... That being said, the workers here are extremely nice, even if they sometimes seem a bit apathetic. The food here is beyond words. The chicken is so flavorful and juicy, I was almost speechless. Toss on some Serendipity seasoning and dip it in some gravy and it is honestly one of the most satisfying meals you will ever have. LOVE. read more

I have come here several times and have had exceptional experiences each time. This time I went through the drive through with my dog and when we pulled up to the window. I was asked if I wanted a treat for my dog. He loved the treat. Companies that are pet friendly are 5 stars in my book. Food is good too. Their mashed potatoes and gravy are the bomb. Regular chicken and spicy chicken are delicious. You can buy tea by the gallon to take home. read more

I have lived in Keller for years I love this town BUT I have ALWAYS boycotted this Chicken Express for so many reasons. I am a true southerner. From family to Georgia to Louisiana on to Texas, fried food flows through my veins (heart attack included). The chicken tastes as if it's sat under a heat lamp for two days. As for the service? It's appalling. I've seen better service at the Krogers down the road, and that's saying something. For those who don't know, this Chicken Express ACTUALLY ust to have a speaker box outside. Management is so un-responsible they haven't decided it's a necessity. Instead they replaced it with people running out to the cars to take your order. Which would be fine if half the time the staff didn't seem to have their head up their ass. They even tried taking my order by memory. I live really close to this place and surprisingly I still see people there. Which makes me think that the people who enjoy this food have NO taste. People of Keller if you actually want to have a good chicken place PLEAZE boycott this place maybe the staff will notice something is wrong and change. read more

I remember when I worked here in 2007. I enjoyed my co-workers, the owners and the customers. It only took me 3 minutes to walk to work. I'm coming to visit for 2 weeks, I could use a job. Tonita Cowans, Kansas City, Mo read more

Hi. I work here. Does anybody even read yelp anymore? So... It's true that we run a little slow, but most people don't know that it's just because we cook a lot of the food to order. read more

Cheap and good. I've driven by these places and always been curious about them. This one is located next door to a Popeye's Chicken, and down the street from Cane's chicken. So, there's competition here for chicken. Firstly, their sign out front reads "Chicken Express - try our Catfish!". This seems odd that a place specifically called Express CHICKEN is advertising their catfish. Well, putting that aside I went in for lunch. I got the number 1 combo which was 4 fried chicken strips, a side (I chose cheese sticks because I'm a sucker for them) and a roll or biscuit. And a drink. It came to like 6 bucks which was surprising and cheap. AND the chicken strips are HUGE. After TWO I was full. But because I was in a mood I ate all 4! They're BIG - and they're REAL - not that faux-chicken stuff that McDs and Wendy's uses in their cheap patties - this is the real deal. Lightly breaded and fried - not bad. Not too heavy on the breading - lotta meat. They give you a thing of white gravy which was watery but good for dipping. It was all good. The cheese sticks - all two of them - were also fine. The biscuit is also really good. For the money, you get a lot of food. I was stuffed afterwards. And I love chicken so - chances are I'll be back - if you can pull me away from Popeye's that is, their spicy chicken just gets me every time!!! read more

Good food but horrible customer service. This location has the worst customer service of any Chicken Express that we've been to. Our last trip there was no different as three cars left the drive thru. My wife and I stayed in line and eventually paid for our order, but we had a coupon and also wanted to add a sweet tea, and the young girl waiting on us through a fit and complained that she would have to cancel the order and ring it up again. The manager got involved and we eventually paid and went home. We called the manager to advise him that his location has bad customer service and also told him about our experience, but he chalked it up to 'young kids' and then told us to come back in for a 25% discount on our next order. We told him we didn't want anything from him and that we only wanted to let him know our feedback. read more

I love Chicken Express and this is one of the cleanest I have been in. I love the new spicy Chicken tenders. The service is great, when I went there they were busy and they got my order out fast. Thanks. read more

Drive thru service is prompt but food is terrible. Paid almost 40 dollars for a family order only to throw away part of it once I got home. The rolls were hard and the mac and cheese taste so bad we could not even swallow it. I keep giving this location a chance for redemption only to be disappointed. read more

Chicken Express is the best chicken part near my house, this one in specific has some really good caring workers, especially the old lady is extremely nice and makes sure the order is correct and any replacements is no problem. Highly recomend. read more

Bought dinner and found the chicken was cold and way too salty. Shouldn't restaurant be concerned about the salt intake of their customers? The fries were also cold and were soaked in oil! I put a fistful on a napkin and squeezed them. I literally see oil oozing from the fries! Well, next time when I think of chicken for dinner, it wouldn't be Chicken Express, read more

Very disappointing. Stood at the counter for five full minutes before someone took my order. The food was mediocre. I will not return. read more

Always friendly service. I'm good with the wait because I know it's fresh. Try the catfish. For a fast-food place, you will be pleased. read more

Love coming here. The food is great and the people are so polite. I highly recommend anyone to eat at this location. read more

Chicken Express of Keller - customers in the kitchen - Barbeque Near Me - Keller, Texas

We visited the Keller location for dinner last night, spent $65 for the family bundle, 2 family sides plus an additional side, biscuits, 2 gallons of tea & still waited 25mins for our food due the lady stating she has to make fresh tenders, asked her to make fresh sides since I have to wait for fresh tenders, recvd cold corn nuggets & fries, asked "Manager Kylie" (who at that time was told I don't have to give you my name) for honey mustard. After spending $65 she stated it will be $1.05 for 3, wait, what? I asked to speak to a manager, she stated I'm it, I asked her name, I don't have to tell you, I asked to speak to the boss, "the boss isn't here, okay what's your boss' name, "I don't have to tell you, so spending $65 on food, waiting 25mins for "fresh" tenders/the whole meal & then want to charge 35cents for honey mustard, where is the customer service, phone number on receipt is incorrect, contacted corporate office who gave incorrect contact info for manager/name/phone number, finally got the correct phone number to call the location and ask to speak to a Manager/Boss/Owner and get Kylie who stated yes I helped you last night, who stated I don't have to tell you anyone's name or number & I will charge for honey mustard no matter how much you spent, this location has terrible customer service, the "Manager" is disgusting, she continued to argue with me infront of a man & 2 kids, totally disrespectful & I will never recommend or continue to support Chicken Express, at any location. I hope that 35cents is worth your reputation & your job, Manager Kylie! read more

Due to Covid-19, you can only order via drive thru. When I went to pick up, I was shocked to see the number of workers not wearing a mask.

I've only rarely ever eaten at this place. It was filling, but the food is pretty average. read more

My son and I were going to eat lunch here 8/4. We pulled up to the window and I saw the lady working inside making orders and talking to the cook over the food... no face cover, no gloves. No thank you! read more

Not our normal Chicken Express for picking up dinner but this was the ONLY location in Keller open for business on December 21 as the location on Beach St was closed for their employee Christmas party & the location on Timberland was closed as well so we drove to the Keller Pkwy location. We ordered their special for $26.99 which consisted of 20 tenders, 2 family sides, biscuits & gallon of tea & we added in a couple of other family sides. While sitting at the window waiting for our food, we watched as an employee filled up the tea in the jug, pushed on bottle to push the foam to the top & BLEW it off the top of the jug!!! Of course we declined the gallon of tea as this is definitely a health violation! We checked our order before leaving the parking lot & was missing part of the order. We drove around, parked & went inside to get the rest of our order. We got home to have dinner & found the family sides not filled to the top of the container items we had added was regular size instead family size I had paid for. This is not the standard Chicken Express strives for. We were totally disappointed with this location. read more

I called in my order. The person who took my order was friendly and accurate. I got there, went through the drive-through gave the person my name and my order brought out to me, put in the car for me. By the time I got to the window, I just picked up my card, receipt and go. What a service. Thank you Chicken Express of Keller!!! read more