We had seen hat creek while running errands in the area and finally had a chance to stop by. Their playground is outstanding. A family was doing their kids birthday out there; which we got to see the team do amazing getting a catering sized order ready for them while taking care of the normal drive thru and dine in traffic. The burger one of us got was better than most fast food burgers; but we still have a few that top this one. My kiddo liked the chicken kids meal; and the sauced chicken was decent. They use really good pickles for their fried pickles. The fries were just ok; and I thought the shake would have been bigger but it was still good. (I had ordered a small shake; they brought out a medium because of a delay but it looked like what I would call a small at places like Sonic or Braums.) We will be keeping it on rotation for the nights we're over here and ran out of time to eat before we left home. read more

I've seen this place for quite a while now but ordered lunch yesterday for the first time. Got the veggie burger and fries and it was all great! The lady working the drive through window was such a breath of fresh air! Such a special employee and needs a raise IMO!! read more

We swung by Hat Creek Burger Company recently. They have a great playground which was in use for a birthday party during our visit. The staff seemed to do a good job of taking care of a catering size order they had for that group. As well as taking care of us along with any others that came in. All of our meal was decent enough; the fried pickles ended up being really good. This might be a good stop if you need something familiar but not one of the normal chains we have more of in this area. read more

Hat Creek Burger Company - Burgers Near Me - Fort Worth, Texas

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The service was great. I had the grilled chicken with the pretzel bun. The burger was good but honestly I didn't taste the difference in the buns. Usually, pretzel buns are quite different. I also got the sweet potato fries which were so yummy. read more

Hat Creek Burger Company - Pretzel bun Grilled Chicken Sandwhich - Burgers Near Me - Fort Worth, Texas

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Did someone order salt? No...The fried pickles aer horrendous! Someone keeps over-salting them. Please stop. I couldn't take another bite of them. Overall this place is just dirty as well. read more

Strike 3 and I really did try to like this place because it's fast food and tap beer - great idea; awful product! The Bacon Royale was more like the Bacon Peasant! As has been the case on the previous two visits (different burgers) the buns are either stale, smashed or burnt and the fries less than what I'd expect to be a full portion and old/soggy! I get the ambiance for kids, and adult beverages while they eat and play, but this isn't a burger joint. The big box competitors are better! IF the kids are the priority and not dining; maybe it's a good stop! read more

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Plenty of seating indoors and on the patio overlooking a playground. They have a lot of sauces with slight ranges in flavor, sweeter, more tangy, and a nice balanced sauce. We ordered the big hat, cowboy, and the classic. Overall the burgers had a nice balance of flavor but the biggest thing is ordering the cowboy with no onion and the burger having onions along with all of the burgers being wrapped and not labeled. A big hit was the seasoning on the fries that paired will with the sauces. Looking forward to trying the other food and queso in the future! read more

Hat Creek Burger Company - Burgers Near Me - Fort Worth, Texas

Burgers! This place made a pretty decent burger. Mostly the sauce I had on it. Service was quick and friendly. As a matter of fact, the reason I gave this a higher score was because of the care and service that the lady at the front counter gave to me and my wife. Her attitude made that difference. They also have enough variety to be able to choose a different type of burger often. The fries were seasoned and great While I do not have any young children, I do appreciate the big playground that they have. I loved hearing all the kids, laughing and playing. Bonus for that! Overall it was good and while I thought it was a bit pricey, to be eating here on a regular basis we will be back. read more

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I came here with my family for dinner on the last evening of July. There is absolutely no air conditioning working in the restaurant. When I asked about it, a heavyset man with a beard and an apron told me "It's not broken. It's the way it always is in here." So, here were are, sitting here sweating inside while we wait for our food when I notice the receipt. My name is Ashley, but I suppose the girl who took our order thought "Asshleey" was more appropriate despite our friendly exchange? We came here because the food is typically good and my kiddo likes the playground. I guess we'll be going elsewhere from now on when we want our burger fix. read more

Hat Creek Burger Company - Definitely not how you spell my name... - Burgers Near Me - Fort Worth, Texas

Great burgers and fries. Fast helpful service. Wish burgers were a little bigger. Steak burger is awesome with double meat and all the fix-ins. read more

Food was blah! Fries were cold and cheese queso was watery. I went to drive thru and didn't realize I didn't get my drink till it was too late to turn around!! Also my bun on my burger was hard. Food is overpriced for what they serve... very dissapointed read more

Came to try out gluten free options and let our kids play. Great for kids to play! Burgers were good (although the buns were smashed). Fries were soggy but the fry sauce is awesome! My nuggets were pretty chewy unfortunately. I'd be willing to give it another chance however the restaurant itself was DISGUSTING! The drink station had soda spilled everywhere! It was so sticky and nasty! Pretty much every surface of the entire restaurant was sticky! The floors were slippery with grease. The bathrooms were also nasty. The windows on the doors were absolutely filthy! They need to shut the whole place down for a day and do a deep clean! It's clean maintenance cleaning is not being done. read more

The food was ok. The service was good, but the floor was trashy and dirty. The burger buns were squished read more

Hat Creek Burger Company - Floor - Burgers Near Me - Fort Worth, Texas

first time going I went threw the drive through once I got home my burger was smashed at the bottom of the bag. cant even tell if they got my order right like what the hell is this? Definitely not going back here read more

Hat Creek Burger Company - Burgers Near Me - Fort Worth, Texas

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Went there 2 weeks ago and just wanted to drop a quick review. The Burger is special, I'd compare it to 5 Guys but better. I just asked for a Double patty cheeseburger with ketchup. Bun was nicely toasted and the taste of the Burger is just outstanding. Fries were good and they also have Sweet potato fries. 2nd visit, its a bit of a drive for me but worth it when I'm in the area. read more

Food and service were both excellent. Wish there was one where I live. Will be back when we're in the area.

Thr service through the drive through is absolutely horrible I waites 15 minutes and you only had 2 Cara in front if me. I had to leave for work so u backed out of drive through and left no one should have yo wait over 15 min in drive through with only 3 cars that is pitiful read more

This place is really hit or miss with the service, food quality, attitudes, everything. The best visit we had, we used our USAA debit card and the teenager at the window automatically applied a veterans discount AND gave our dog a treat. Other than that, we're lucky if we even get a "hello" or "thank you". Multiple times our order has been wrong, 1 visit we're told to order dips at the window and the next we get scolded for doing so. The only consistent good thing is their sweet potato fries. read more

Food was great, service was great and the place is super cute. There is a play area which attracts families and kids. There was a huge fly issue while I was there, like not just a fly or two but a swarm. Having the play land door open and close often didn't help. T read more

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The next time you're near Golden Triangle in Keller then you should check out Hat Creek. I went to Hat Creek to support my daughters school and I'm glad I did. My 2 most favorite things about the place are: the French fries, and they serve wine! They also have a good ranch dressing, so for me that's an added bonus. The burger patty tastes a little like sausage to me, but it's not terrible. If you have kids and you want a place to grab a bite, then this is it. There is also a play scape for the kids to have some fun too. The staff is friendly and did I say they have great ranch dressing?!?! Lol. I recommend giving this spot a try. read more

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We stopped in for a quick meal this weekend and were wildly surprised at the prices. I know that I'm going to be harsh on this review for a drive-thru restaurant, but I will base my review on the pricing. We ordered 2 Cowboy Burgers with the meals at a cost of $28.75. This burger was ok as far as taste goes but definitely was not worth the $14 (including the meal). The burger has two 1/4th lb patties, cheese, bacon (so thin that it had no flavor), onions, 1 pickle slice, and bbq sauce. The meal upgrade included fries that are a shoestring style with a seasoned salt sprinkle that was good and a medium coke in a plastic/branded reusable cup. The food was ok, but for the price, I would've expected a burger on par with a sit-down restaurant. Even with the current inflation, I would value the meal we received at $8-10 each and because of this overvaluation, we likely will not return. read more

Decent food, exceptional service, and mixed feelings about the atmosphere land Hat Creek in three star territory for me. My +1 is afflicted with the cruel conundrum of being a burgers and steak fan who has beef and dairy allergies. Enter Hat Creek with their veggie and turkey substitutes. I had to keep reminding myself "this is fast food", albeit fast food dressed up quite nicely. Hat Creek boasts a large, indoor/outdoor sitting space that seems perfectly designed for Covid-friendly eating, and a versatile menu that has something for everyone. They have a combo meal option that includes a beer or hard seltzer. And I cannot say enough about the service, which is more than just friendly and timely. There's a sincerity behind each interaction that reflects extremely well on management and the culture of the business itself. If the review relied on service alone I'd be giving 10 stars. My nits start with the food. I ordered the Little Hat, a 1/4 lb burger. For me the bun just doesn't work. It's closer to a pretzel bun than the traditional soft, bready burger bun I personally like. In my two visits, the burgers have been dry and border on not-quite-fresh temperature-wise. The tater tots are very good. The fries are way too much like a more-seasoned version of McDonald's style and cut, better suited for kids. Sweet potato fries were better. But they're still too skinny and long for me to be able to enjoy a mouthful. Dipping in the small ranch containers provided was problematic as well. The square paper containers that stand up on their own are worth an honorable mention for table cleanliness and ease of eating. We also tried an order of fried green beans which were very good, but both over-price and over-sized. A half order for half the price would still have been more than we could eat. The other extra I went for was the mocha shake, advertised as having "real coffee". But, nothing was real about it. It tasted like a powdered mix. The menu takes a while to figure out. I get the intent is to create a branded semantic for the food. But too many new names for things just makes the line slower. My gf was still confused about what a little hat was (sounds like a kids meal) when ordering the second time. I kept having to go back over it with that "wait, what?" feeling. Nit #2 is the design and experience of the room. If my first impression was the clean and cheerfully designed exterior of the building and large, enclosed climbing structure, my second impression was the sticky guard rail that defined the line to the counter. I mean movie-theater-floor sticky. I involuntarily touched it multiple times and recoiled each time. Once I leaned on it and my shirt peeled back off when I stepped away. Eeww. The tabletops in the indoor/outdoor seating area feel the same. It's possible that some cleanser that's being used excessively due to Covid practices now is causing it. But, we switched seating. The tables are also too densely packed for us to feel that we could walk through without having to come within 6 inches of a myriad of non-mask wearing adults. I appreciate that alternating tables are marked as "do not sit here". But they're still so close together and people are not masking up to move around the room. We found ourselves timing our trips to the restroom and exit routes. Nit #3 the climbing structure is a Covid Petri dish. We brought our ten year old with us the second time and there were 8-10 children playing unsupervised on the play ground. One wore a sports uniform as if having just come from a baseball game. This type of interaction is not allowed in schools currently. It seems like a colossally bad idea here. Not sure whether to put that on the business or the parents in this situation. But we avoided it. I really, really want to love Hat Creek. At the price tag of $37 for two adults and a child, I'm conflicted. That includes the green beans ($6), which I won't order again. But the three of us can eat for $18 at Braums where my first bite of the burger is always hot and soft with the ingredients well mixed, and fries that are crispy, fresh, and thick. What will keep us coming to Hat Creek is the non-meat options. And we'd like to try the breakfast menu. And honestly, beer :) But my advice is: don't go during a rush, keep your kids off the play ground, sit on the outside picnic tables, and expect to pay $3-$5 more than you would at another fast food place. I'd also recommend to Hat Creek to pull the tables out that are not in use to provide better clearance for walking. It's impossible to social distance, particularly in the indoor dining room, when the restaurant is busy. If I had three thumbs they'd all be up for the service. I wish the rest of it was at that level! read more

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To begin with while ordering we had a few questions in regards to the way their hot dogs for kids were made as we're trying to get more information the manager shut it down by saying "it's protocol" no regards to even trying to listen to what the request was.. my son is 3 years old and autistic and very specific about the way he eats his food. I understand there's rules and can roll along with them just from the customer service side maybe show a little more empathy and at least listen! It wasn't until another employee walked by and actually listened to our concerns he took the time to explain the way everything was made. Aside of this the food itself was fair.. not very warm when it got to our table. The playground area it's really what makes it worth it. Our kids enjoyed it and it was nice to be able to not have to worry about them and just letting them run around and have fun.. ..... (Emailed where I was told too and still waiting for any sort of response) read more

What a great place! Both my grandbabies have celiac disease. It's a perfect place for them to eat and play! Thank you for having a gluten free place that is safe for them! read more

Overall, a nice place to visit, but how do you not have a single ceiling fan on the back patio. Its stuffy AF out here and it's only March.

We have been watching this new restaurant as it was built and excited when it finally opened. I decided to make a to go order on the way home from work and give it a shot tonight. It was fairly easy calling in and ordering my dinner. That's where the benefit or ordering ahead ended. I got there and found out that there's no "to go" counter. So I waited a good 15 mins in line with everyone else that was dining in. When I asked them why no "to go" counter...they didn't have an answer. So no use ordering ahead for your food to sit there and get cold while you wait in line. I ordered the Classic bacon cheeseburger and the loaded fries they come with cheese and bacon. Nice combination huh. Well by the time I got home (2 miles away) and sank my teeth into the burger...I was pleasantly surprised. It seems a double patty is standard. The beef tasted very good and the bun wasn't too thick. Now the cheese fries? Not much to write home about. Very thin and cheese ok about 1/3 of the fries. It would have been a solid 4 stars, even with the to go fiasco. The fries brought it down 1 more star though. Curious to see other reviews as this is a brand new location. read more

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Awesome little burger joint!! This place is SO perfect for the whole family! It has beers, playground, alcohol! Literally something for EVERYONE!!! My husband and I love using it as a date night because we can eat and drink, and let our kids play the whole time! You wouldn't think a small burger places like this would have such good food, but it's awesome! I also love that you can do healthier choices! I always get the hu less burger and it's too die for!!! Absolutely will be back many times over!!! read more

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I've been debating trying this place a few times and broke down and did so last night. It wasn't the worse, by far, but definitely missed a few marks for my wife and I... Let's start with the fries. They were seasoned and very well, BUT they were also very thin and ate a few that were hard due to being overcooked. They did taste like they were freshly made, though, and were nice and warm even when I got home The burger is another matter. I got a burger with pepper jack cheese, grilled jalapenos, onions, etc. Unfortunately my burger was smashed, so had to use a fork and knife to eat it. Also bit into 1 spot that tasted like a ton of salt was in, so wasn't evenly seasoned. Flavor wasn't bad, but nothing special. On my wife's burger, she selected regular American cheese, but she received shredded cheese. She also asked for no onions, but had a few onions on hers (said not a lot, so might have noticed it late and tried to pluck them off or something) The drinks, we got with the combo were also nothing great. My wife got sweet tea and said it didn't taste sweet at all (this is Texas, sweet tea needs to be sweet). I got a peanut butter specialty shake with mine. It tastes very good, but was so thick had to use a spoon to eat it and straw was completely worthless, and the smaller cup the shakes came in wasn't completely full either (paid extra $2.50 for this shake) The other issue was that my wife put she wanted extra BBQ sauce to dip her fries in, but that wasn't there, at all. No napkins were in the bag either. So while there were some good things about it, it definitely missed a few marks, but was worth trying someplace new, even though don't see myself returning to this burger place. read more

The food was served fast but super cold. The cheese wasn't even melted. Service was good, they were nice. Everything was pretty clean including the playground. The beer was super flat read more

Hat Creek Burger Company - Paleo Burger Bowl - Burgers Near Me - Fort Worth, Texas

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This is a great place to take the family. They have an out door playground that is fenced in. They have covered outdoor seating with big fans where we sat to eat abs watch the kids play. They also have indoor seating if you want up sit in the a/c. The food was good and inexpensive. We all had different kinds of hamburgers and fries. I had a turkey burger. It was good not great. My husband had the Sombrero which had jalapeños on it which made him happy. They have soft drinks and beer which is also nice. We really had a fun time there with the grandkids. read more

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Good burgers, fries, love their fried pickles and sauces. Put in a mobile order and husband went to pick it up, when we got home they had forgotten a chicken nuggets order. Called them, and they gave me the option to come pick it up or refund. I went to get it, and they added a couple of nuggets, a small fry and some coupons. Solid place, great customer service and they were all very kind and cheery. read more

Love Hat Creek & love this location! The food & service are always good!! It doesn't matter if I go inside to eat or go through the drive thru, the quality and service are always the same every time. They are also always friendly when you call to ask any questions, and very helpful at providing any information needed in a caring and friendly way instead of rushed like most other restaurants do when you call. read more

4 burgers ordered, 2 screwed up. 33 min wait time on the app and I get there exactly at 33 min and it is dead cold cold. Called to correct and the only option is leave a message. 50% success and cold food. Not going back again. read more

10/10 recommend having your child's birthday party here! Everything was seamless from making the reservation to ordering the food. We did a catering order ahead of time and the food came out fresh and delicious. We brought in our own table covers, balloons, plates and cupcakes. Cleanup was simple and quick. The staff were nice and accommodating. Most importantly, the kids had so much fun! read more

Ordered for 8 people online and waited an hour for the food to be ready only to be met with the wrong burgers, no sauces in the bag that were clearly listed on the receipt. Employees don't care about service and just rush to get you out of there. They didn't double check for sauce needs at the drive thru window either. Avocado was brown and old. Called the restaurant and they don't answer. read more

First time eater at the Creek. We had a long day at work and we haven't had a burger in awhile and we weren't disappointed with the service, speed or quality. We will definitely go back again read more

They have gluten free chicken nuggets, fries, tater tots, and hamburger buns. My daughter and I have celiac disease, I've never gotten sick there- and the food is good. They also have wine and beer, if you know what I mean read more

We came here tonight and had a blast! Maragaritas- gross Paleo bowl- pretty good! Turkey burger on gluten free bun- delicious ! Kids grilled cheese- delicious Kids strawberry shake- delicious Employee- (Taylor and Kalani) absolutely wonderful ! We will absolutely be back! Corporate : you get 3/5 stars. The menu needs to be updated, desperately. When it says that beer is $2 w/ entree, it needs to say COMBO. That is very confusing for customers. There also needs to be the combo price on the menu. read more

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This burger place was really good. Sort of like shake shack, but better and cheaper. We ordered 2 combo meals and a side of chicken nuggets. It was only $26. They also have a nice outdoor seating area and children playground. Everything was quick and everyone was friendly. For all you Karen's, they are doing what they need to do during COVID :) I highly recommend this place!!! read more

Hat Creek Burger Company - 8 oz. The Classic Specialty Hats Burger - Burgers Near Me - Fort Worth, Texas

Awesome food and awesome service. Definitely will be back. The staff very friendly and smiles on their faces