Very amazing staff . Friendly caring professional always sends reminders that really help a lotread more

Amazing technology, wonderful staff and a great experience overall. I highly recommend this…read moredentist to anyone looking for a dentist in Chico!

Shocking display of unprofessional behavior. Please Read to end! Dr. Kimberly Lang throws a fits…read moreand misses cavities!(possibly on purpose) My kids have been going to youthful smiles in Chico for years(approx10). We love the office set up but... the last time we went I think we got to see her true colors. My kids went for a routine visit. One kid had a loose tooth the other was visiting for the first time. We left the office thinking we were cavity free! (As usual) About 3 days after the visit, the tooth fell out and it had a substantial cavity that had been missed. The other child had a great first visit but Kim said they didn't need to get any x-rays (odd right). A few days after I noticed a black spot on the back tooth while brushing. I took my little back to her within 1 week. Kimberly looked and told me she didn't see anything. It was pretty obvious so I told her what I see and when she tried to look again, my little was getting fussy. We got him to open again(laying half in my lap and his head in Kim's lap)but when he wanted to sit up, they held him down. That was unacceptable to me so I intervened "that's enough" I said, and helped him sit up in my lap again. Dr. Kimberly Lang then slammed the dental tools down got up and stormed off. The assistants eyes got really big and she stared in the direction that Kim went. We sat there for a couple minutes and kim never came back. The assistant apologized, I paid and we left. After finding a new dentist (who took x-rays on first visit), they found problems. End story, my little has to get 2 baby root canals and another cavity filled. We are very good at flosing&brushing every day, we even use fluoride mouthwash. After asking around, Kimberly has had a history of throwing instruments across the room and getting frustrated when kids cry... why would you specialize in children's dentistry if you can't handle a natural response many of us have at the dentist?!

My kids have seen Dr. Kim since they were toddlers. Love the fun office, the bi annual friendly…read morereminders, cheerful staff, and of course Dr. Kim is great! We will be sad when it's time to move on to an adult dentist.

Never going back. Traumatized my child, tried to glue a tooth back on as she's coming to from…read moreanesthesia and having me hold her down, gagging, dry heaving, choking and screaming did not phase dentist (in a tantrum situation, awesome) daughter had a terrible day they ruined her smile, traumatized the both of us and had me throwing up when I exited the building from everything that was happening. NO.

Bad service, waiting was too long.. the hygienist was very rough to little kids teeth.. was doing…read moreeverything to quickly and rushing Kids was cry in pain.. no patience, rushing and the doctor was not checking teeth Only saying make sure u floss your kids teeth After see the kids teeth for 10 seconds And leave What a bad service in total!

I've been going to Dr. Surh's office for maybe about 2 - 3 years now and he's helped me address all…read moremy dental issues, including squeezing me in for some emergency problems I had. I've NEVER had any any issue with anything or anyone at the office - all the staff is very kind and knowledgeable. Surh is former Navy, which I have a soft spot for as I have military family. In his waiting room, he has a photo of the ship he was assigned to, which I thought was a nice touch. He is obviously proud of his time in the military, which I appreciate greatly. The office is VERY clean, well kept, and there is water, coffee, tea, and other refreshments available in the wait room. Theres also a 2 TVs and a playstation, presumably for kids who might have to wait while parents or siblings are being seen. During the procedures, your room has 2 TVs mounted for distractions, including one overhead with subtitles always on (Lol, small details) for some additional distraction - normally tuned to HGTV, but the staff is always attentive and willing to change the channel if you prefer. Overall, I cannot recommend Dr. Surh enough. I've sent anyone who needs dental work to him and they all say the same - excellent service. Now the only downside: I have is that this man is the only DDS on site, so to see him, you may have to wait to see him. I promise you though, its worth the wait.

Made an appointment, left a message to reschedule, they call me back during work for me to…read morereconfirm I need to reschedule. I call back a week later to reschedule and they give me a hoop to jump through and say I need to visit a doctor first or get x rays sent over from a dentist I am established with. This was after ignoring my call all day. I chose to go elsewhere instead of deal with their behavior further. Seeing a dentist tomorrow that isn't upset about rescheduling.

What a joke of a facility. First they sent me a text message twice asking to text respond "C" to…read moreconfirm. They send me a message back saying it's been confirmed, called me the next day while I was at work, and because I didn't answer sent me a message saying "Your appointment has been canceled, we require phone call verbal confirmations." So I called to get in the next day, I was scheduled at 4:40pm. EVERYBODY who checked in after my daughter went in before her. I checked the status of my daughter TWICE and was told "They are calling her back next". But three additional patients went back after asking this. Finally I hear the receptionist whisper to one of the dental assistants "Uh that patient is still out here" and they immediately took me back....90 MINUTES LATER. Clearly they forgot her. Unacceptable. I will not be taking my children back here. Amazes me that this place is still open and operating.

my son who is severe autistic and six years old, went there today to be sedated to have multiple…read moreteeth work done and let's just start off by saying for one there was nobody who got a hold of the previous night me know what's gonna be happening tomorrow when I bring him there not one person text me to let me know anything so I went in blind today not knowing what was gonna happen and boy in for not only was I blinded and didn't know what was going on, but it was my first kids under for their teeth to be done. There was no when I brought him to the dentist chair. They didn't tell me anything to do. Besides the nurse. She said one thing to hold his arm she would hold his feet and the dentist person would put the mask and I told them I didn't do and it hurt my heart, but nobody said anything that just kept holding and then I started son to try to calm him down and he starts falling asleep and I start crying and then the dentist guy says something about us pushing him over a little bit so he doesn't fall off so he does and I'm crying still and either one of them had asked me if I was OK either one of them had tried to reassure me that you know he was fine or whatever the case may be he started breathing all heavy, and I asked him if it was normal for him to be breathing like that they just told me to go to the waiting room and didn't at all once comfort me. Try to inform me on anything that was going on. They just told me to go to the waiting room so I walk out to the waiting nurse doctors nobody stopped and asked if I'm OK I has to granted nobody is legally forced to ask anybody who is crying if they are OK but being in their line of work, knowing that my child put to sleep and then I it off for so long because I was so scared night literally had said that in my last appointment that I went to and that is a reason one of the reasons why I canceled because I was so scared but think that working in a business like that that's some serious stuff like comfort a mom if you see them crying and you know their being sedated you know let reassure them that their gonna be OK instead I waiting room for like three did I get an update about my son and I asked not once did anybody come out to tell me that he was doing good or this or that or no kind of communication with me whatsoever so three hours go they finally up to sign something and then they to come to the back and he's ready for me so I go all the way to the back and the dentist guy pulls the mask off and tells me to pick him up and carry him to the room across the hall and I got scared because he looked like he was halfway awake, but he wasn't his eyes were kinda open and he was like moving all crazy so it scarred is scaring me and then he still had his total things that controlled his pulse connected to his toe or foot or whatever it was, and it started beeping real fast and he started moving on crazy so the dentist guy pulls out his stethoscope and his neck for a good five minutes, not saying one word and I asked him multiple times if he was OK I started crying again and like he just kept making sure like checking back-and-forth back-and-forth on his neck and then it was just a horrible all out all the way around I pick them up after I get seven dentist listening to his I'm guessing on his I pick him up. He starts out, freaking out coming out of the anesthesia so like trying to pick out his face trying to get my hand to help him get whatever's in his mouth out and they just leave me and they don't tell me what to do. They don't show me what to do. They don't tell me what's going on or why he's acting like that and I can keep going on, but I'm pretty sure this is long enough so I will never ever of my children to by in Chico because how unprofessional they were how much they lack Communication to me how much I felt like I didn't have no choice, but to sit there and cry because none of the nurses none of were there to reassure me and let me know that my son was OK or this was going on no updates no nothing so please don't take your kids to if they're going under for anesthesia I have never ever been treated like that life I've never felt so sad and so my knocked out on anesthesia and not being able to help him knowing that there's doctors all around me and nobody tells me Sorry for such a long post.

저는 병원가는 것을 싫어합니다, 치과치료는 더 싫어 합니다 .보험이 있어도 비쌉니다. 그런데 감사하게도 닥터션과 예훈박사님의 치과는 다릅니다. 다른곳에 치료받으로 갔다가…read more스트레스 받고오는 경우가 많아서인지 정말 다르게 느껴집니다. 이곳의 치과는 나의 만남의 복이되는 곳입니다. 왜냐하면 친절한 답변으로 이미 나의마음을 편안하게 해주십니다 예훈 박사님이 그렇습니다. 닥터션 박사님도 나의 임플란트 치료를 해주셔서 나는 한국에 가지 않아도 됩니다. 이곳을 알게되어 기쁩니다.

I don't like dentists..... but I go to him. His office staff is super nice and he makes an honest…read moreeffort to be painless

Just want to give a shout out to Dr McKinney and his dental assistant Jenn for their professional…read moredental work in my dental reconstruction. They were so caring, and invested in the quality of service they provided to me. I would definitely recommend them to anyone I know!! My son in law has recently gone there and had an experience with a female dentist and was very pleased with his experience as well!! Thank you guys for caring.

I don't understand why he is all over the local news about being such a good Dental care Option…read more This place is the worst place ever to go. Never just take my word for it ever go to this place. They messed up my teeth so bad. I had to have two root canals in a bridge that was put on. That's only the beginning because he killed the teeth putting it on just letting you know not to go to this place.

IF YOU ARE A PATIENT AT YELLOWSTONE DENTISTRY I HIGHLY RECOMMEND THAT YOU SEEK CARE SOMEWHERE ELSE…read moreAND IF YOU ARE CONSIDERING BECOMING A NEW PAITENT WITH THIS DENTAL OFFICE, DON'T! I have had 6 month cleanings and checks up regularly with another office and had NEVER had any sort of dental problems, no pain, and no cavities. At my first dental visit in December 2024 they told me that I had a cavity. I was in complete shock but went ahead and had them fill it. It was tooth #18. This will be important later. I returned for a 6 month cleaning in June and then my most recent appointment December 29, 2025. At this appointment Dr. Lim looked at my x-rays and told me I had 3 cavities. He never once sat down and looked in my mouth or pointed out which teeth had cavities. I left in disbelief but later called to schedule the appointment to have the cavities filled and requested an oral sedative to take prior to my visit. It's simply an anxiety medication. I also had to pay my co-pay prior to my visit. Upon arrival to this appointment, I started questioning which teeth needed fillings and explaining to the gal who brought me to the chair that none of this was explained to me at my prior visit. She pointed out that #30, #14, and #18 needed fillings. Weird that #18 needed a filling, right? After about 10 minutes the gal and the dentist would no longer answer my questions, due to the fact that I "was on a sedative" and would not speak to my husband either. Let's face it, people take anxiety medications regularly all the time and can function and understand just fine. At this point the dentist decided that my appointment should be rescheduled and made it seem as if I was the one who was confused. Not in the slightest but thankful that this decision was made. I returned home and called another dental office to get a second opinion. I purposely did not tell this dentist what I was previously told, so that I could get a fair opinion. This dentist looked at my x-rays provided by Yellowstone and also looked in my mouth and poked every tooth. He confirmed that I had no cavities and that I had great oral hygiene. I called Yellowstone after leaving my second opinion appointment and requested a refund of my co-payment. I was told that they would call me back but of course they didn't. I've several more times but no one answers the phone. Still wondering if the "cavity" I had on my first visit in 2024 with Yellowstone was actually a cavity.

My first and only appointment here for my son. This office up sales everything. The doctor did not…read morelisten to any concerns and during the appointment was non stop talking with his assistant. My son left with an estimate close $10,000. We received a second opinion and he only needed about $2500 worth. And we were told most things listed he were not needed. The doctor spent most of the visit discussing football and his daughter.

They are efficient and friendly. Taylor, the dental hygienist is amazing. Takes her time and is…read morevery gentle and attentive to your needs. I would definitely recommend this dental office.

I've been going to Dr Crowson for probably at least 25 years and I totally trust him…read more I feel he's an excellent dentist. He doesn't do root canals nor implants and so when I need either he sends me off to specialist in those areas. The staff at Dr. Crowson's has always been very courteous and efficient and when I go in there I almost feel like part of their family. Dr. Crowson is a really nice person, his assistant over 30 years named Judi and him work well together and are a great team as well as she's always a pleasure to talk with. His long time office manager Cathy is also really top notch. Two thumbs up for Dr Steven Crowson.

Wouldn't recommend. I went to him with a major fear of needles and while going to get a filling he…read morecould tell I was very nervous. He had recommended getting laughing gas. He didn't offer that service. I didn't end up getting my filling done because he wanted me to go to a dentist that had laughing gas for my comfort for this particular tooth. When my mom called to make an appointment for a cleaning- the receptionist had told my mom that I wasn't allowed back because I wasn't compliant and was a problem kid but nothing like that was said during the appointment. He doesn't know how to handle children's fear and has no patience for them. Such a bummer.

My kids have been going to dr Jones for years and like him a lot. He relates well to the kids and…read moremakes them comfortable. Appointments are easy to make and they have always been able to get them in quickly .