There was a mix-up with my prescription, and Carla, the receptionist, took the time to help me and…read moregot the situation resolved very quickly. I was quite impressed and grateful.

The Frederick Kaiser pharmacy sucks, they are not consistent with filling prescriptions and wait…read moretimes. One month they fill at 28 days and the next month they fill at 30 days which is far from consistent plus they send you text messalegs with inconsistent information. I received a text message this morning from Kaiser that said would fill on 3/6/25 (today is 3/6/25). To be sure I called the pharmacy and they said they were working on filling the script. Then I get another text message that said they would fill on 3/7/25 (ok now I'm confused). So I call the pharmacy again to clear up my confusion and ask to speak with a pharmacist who precedes to tell me now they won't fill it until 3/8/25!!! Now I'm completely confused and a little angry now at this point. So now I'm forced to drive to Gaithersburg on Saturday ( which I was supposed to be out of town with my husband) to fill a prescription that I should have gotten today.

I have absolutely enjoyed being a part of this practice, as a non-pregnant and as a pregnant…read morepatient. The front desk staff is wonderful, and is always kind. I do enjoy getting phone reminders of appointments and updates on labs online, if needed. I have seen nearly every doctor in the practice and truly adore, not just like, all of them except one. Dr. Martin & Dr. Ott are incredible! Dr. Nouveau is to be avoided. She is dismissive, judgmental and has zero bedside manner. She assumes so many things about you without even asking you any questions. I left all four of my appointments with her feeling like absolute garbage. I then found out in a moms group that many patients in the practice do not like her, which is why her schedule is always so open. I pray she is not on call when I go into labor. My only other gripe is they do run steadily behind schedule. Expect to be seen 20 to 30 minutes after your appointment time. Longest I've ever waited is 50 minutes. I have just figured that into my time schedule, but if you are a new patient it can throw you. I do like that labs are done in-house, and done quickly. The phlebotomist is a wonderful woman and is very easy to work with.

Helen is amazing. Everyone else ignores you and refuses to help even when you have legitimate…read moreconcerns.

If the review was on the PA Paola Haros it would be a 5 star review. She is great! I brought my…read moreaunt here for her appointment and was very pleased with how the doctor dealt with her. She recognized her from previous visits and made sure she understood her next steps. My aunt is older and needs a doctor whiling to take their time with her. The stars are based on the staff before you get to the doctor. Even though they were in there they didn't come to unlock the door until 8 am on the nose. Her appointment was at 8. After the paperwork we didn't get to the back until about 8:20am. We were the only people there. The door should be opened 5 - 10 minutes early so people can be going back closer to their appointment time. The MA was not very friendly even with my aunt asking how she was doing she just sighed and said good with her back to her walking away. She was obviously having a bad morning but she should be better with patients. She was very dry and uninterested. Update: The practice reached out and they will be revising the time they open the doors in the morning and speaking with staff about demeanor when dealing with the patients.

My review is solely based upon one employee at the front desk. She was rude & unprofessional from…read morestart to finish. I did bring it to the Manager's attention but never heard back. The clinical staff here is amazing!

Zero promises fulfilled, will drop you from your course with NO NOTICE OR REASON PROVIDED, gave…read morezero support or help throughout what part of the course I WAS able to complete. Absolute Garbage. Veronica Hull is TRASH.

Zero stars. If you're looking into taking a certificate…read morecourse that uses their curriculum- DON'T DO IT! IDK why any reputable public college uses them for their certificate programs! Their externship placement is non existent. No one, including management, seems to take the process seriously, expect months of no accountability. This is very much a for profit set up, with no care taken to ensure students succeed.

I had a surgery on December 2, and everyone was just wonderful from start to finish.... From the…read morefront desk to the nurses( Michelle in particular) to the doctors( Dr. Warner and Dr. Sullivan), I HIGHLY recommend this location! Thank you for everything!

My mom had her knee replacement yesterday Thursday july 17th. I am so thankful because the nurses…read moreand dr Robert Sullivan are the reason I trusted my mom's surgery and her life in their hands. I felt so good about everything. How the nurse helped my mom and her boyfriend to get every single piece of info that they needed to be ok with leaving and going home after surgery. The anxiety was gone after I spoke to both dr and nurse about so much that put my mind at ease. Thank you for having the people (patients everywhere) in your best interest and care. I know for a fact you are all in this for real reasons of saving lives and helping patients and well I could go on and on. Thank you so much for all you do. Good luck on speaking out and speaking up for what is truly right and God Bless America. GOD BLESS YOU GUYS. TRULY MEAN THANK YOU FOR ALL YOU DO

Passport Health is a very proffesional vendor for any of your health related travel needs. They…read moreare very thourough, easy to work with and provide expert care for innoculations/vacinations. If you are traveling overseas the services of Passport Health are a must!

From the owner: Passport Health is the leading provider of international travel medicine in North America. For 30…read moreyears, Passport Health travel clinics have helped keep countless global travelers safe from infectious diseases. We keep yellow fever vaccine, the typhoid vaccine and other preventative medications and immunizations in stock at our Frederick clinic so you won't have to wait. And our convenient location located in Frederick County near Old Town Frederick means you can find an appointment that fits your tight schedule. Give us a call today or schedule on our website anytime through the link in this listing.

I had surgery there yesterday. The facility was excellent. The staff were professional,…read moreaccommodating, thorough, and personable. I recommend them highly.

Been going here for years now for a specific reason and even started using them as my primary care…read morethen they just shut down one day with no notice and refuse to provide my much needed medications which who knows what will happen now. They run a Suboxone clinic here and many people are going to relapse and overdose and they don't care. John

I love this urgent care! Staff is super nice and helpful. Doctors are amazing and attentive. Don't…read morehesitate!!

I felt the whole consultation process was very thorough which made me comfortable and confident…read morewith the proposed treatment plan. Each staff member I dealt with was excellent and friendly. Dr. Le took his time to explain things to me without rushing through like so many other medical offices. I have not had any procedures yet but so far my experience has been great.

Do not go to this place . I went there for a vein surgery it was extremely painful. My ankle was…read moreswollen for months was told that my compression socks were going to be paid for by my insurance come to find out I didn't meet my deductible. And was charged for them $160.00 . I called to complain about the bill and the person I was talking to hung up on me because I complained about having to pay this bill from July of 2024 ! This was not a good experience I was told by the nurse in July of 2024 the compression socks were covered because I didn't want them !