Drove into this location(JIFFY LUBE ON N MAIN) Aug 27,2019 because I was concerned about my tire…read morepressure thought -my own tire gauge seemed wrong so I asked if they would mind checking and adjusting pressure if needed. After the young woman, Ally,** adjusted the tire pressure I was so appreciative and despite her initial decline for a tip I insisted she take the $10 tip and get lunch on me. So she accepted as to not hurt my feelings. . So, while pulling out of the "bay" something under my car was caught on curb surrounding the underground work area. I became extremely concerned but the young lady saw what was going on and instructed me to pull forward while she freed up the piece of rain shield that was covering my radiator, which was hanging down significantly enough that the three workers, with my vehicles best interest in mind, asked if I would mind waiting while they finished up another customer so that they could all get a better look and of course I was more than willing to wait. Turned out that the shield hanging off could have actually punctured my radiator and with my permission. They all 3 people (OT, ABBY, and one other younger gentleman)worked to dissembled the shield. that was a surprise to us all, considering it was coming off the car in that way however it was difficult to completely remove. So without them taking it off, no telling how much damage under my car would have been done if it was RIPPED OFF while driving. or said The 3-4 foot long 2ft wide HEAVILY DAMAGED piece of plastic most likely would have punctured the radiator sooner than later. I would not have needed an oil change or repair that would have discovered what JIFFY LUBE mechanics were vigilant and caring enough to identify, suggest I stay there until they investigate, and ultimately resolve a potential hazard to myself, other motorists and an extremely expensive repair had it punctured the radiator or god knows what else! The people and the quality of work, couldn't be ANY BETTER. THEY CHARGED ME NOTHING! I had tears in my eyes because THAT IS NOT SOMETHING YOU CAN FIND OFTEN THESE DAYS. Good people doing quality work and doing it with compassion and honesty. I'll be taking my vehicle here from now on for all routine maintenance. Great job you 3. (Sorry I butchered names) but management, Please acknowledge the three workers on the day I mentioned above. They are examples of what our world needs, and you are lucky to have them in your shop! As am I!!!! Thanks again guys(and gal) :) Amber

Always a good experience here! Have had a couple times where I wasn't able to have services…read moreperformed, but each time OT explained why I couldn't, and what I could do to fix it. The tire rotation for $25 is a killer deal, and an extraordinarily quick process. OT is definitely an experienced tech and it shows!

These folks give excellent service. always so helpful when in need. They check and do all that is…read moreneeded every time I come quickly and efficiently.

I called Jiffy Lube as I was about to pass by them asking how long the wait was for an emissions…read moretest. They told me there was no wait. I immediately pulled up and they pulled my car in. I was out in probably less than 15 minutes. Josh was the cashier and he was really nice and kept me updated on the progress as they had issues with a machine. Even so I was in and out so I will be sure to return.

Took vehicle in for emissions inspection..failed..3 weeks later he got to me after plates…read moreexpired....charged me 500 dollars to replace an oil sensor (way too much) still failed and said I needed to go the dealer since he couldn't figure out what was wrong. $500 broker and still not fixed...not happy

We've taken all of our cars/trucks in our household here for the last almost 4 years. Jimmy is…read moretrustworthy and reliable, and him and his team do great work. We won't go anywhere else!

This is a public service announcement posted with the intent to protect fellow members of the…read morecommunity. No names are going to be named I just wanted to make everyone aware of potential criminal activity . Ofallon Garage employed a professional credit/ debit fraudster who is still currently working there. They store the credit card information for months then will use it later, long after the time of a purchase made at Ofallon Garage so the unsuspecting victims wouldn't know where the charges came from. The owner is well aware of this is knowingly having the fraudster dealing with your sensitive data. I've heard of multiple people having fraudulent charges occur on their account. I just wanted to give a heads up to my community.

This is the worst shop to bring your vehicle to. I had my girlfriend's Acadia towed to this shop…read morefor starting issue. After the mechanic took a look at it, he couldn't figure out the issue and said I would need to take it to a GM dealer. Turns out the mechanic found some wires he had no idea what they were and cut them out. These wires were part of the after market remote start that was installed by another shop. I brought this concern to the shop manager and he said they wouldn't charge us for "looking at it" but they weren't going to fix anything. We were also told that the mechanic who worked on it doesn't work for him but rather works behind the shop. So not only did I pay to tow it to the shop, I had to pay to tow it to a GM dealer to fix the mess they had made cutting the wire harnesses and then pay another $1000 to install a new remote start system all cause they were incompetent, shady and screw people over. I will give them credit for making it look like they were being nice and not charging us to look at it but really they were making sure they couldn't be held liable cause with no charge, no official service was provided and according to the shop it was taken to the mechanic who worked on it "doesn't work for them". Please do not put yourself in that position to be screwed over or taken advantage of and ripped off by OFALLON GARAGE when there are other reputable shops like AUTOTECH or LENS or LTS or MEYER AUTOMOTIVE in the area. I wish I could leave no stars but I had to put atleast 1 which they definitely do not deserve

Their website says they do emission testing but when I arrived, the person said they stopped doing…read morethe testing last October. He was apologetic about the site not being updated.

This is the best place for an oil change in OFallon, MO! The workers are always super polite, super…read morehelpful, and super efficient!

They were so professional. They had to order a part, but we were under a time constraint, so they…read morepicked up the overnight shipping cost to make sure we got the car back in time. These days, professionals that take their job seriously and care about their clients are rare. Found my new go-to in car repair!

Very fast, efficient and flexible I'm guessing due to a clean and organized shop. Had me in and out…read morein a couple of hours.

I started going to Christian brothers when I first moved here from out of state and found out I…read morewould need a safety inspection before registering my car in the state of MO. They were so kind to me and walked me through everything I needed, not to mention it was super speedy! Fast forward a few months later when my cars check engine light came on, they got me in asap. The front desk ladies are absolute gems, they kept me informed the whole way through. My car is always fixed and back to me in record time. I appreciate them doing a courtesy inspection on my car each time it is in, they never have made me feel pressured to do any additional work unless I wanted it done. I've been here a few times now, including for oil changes. Each visit I know I am in good hands. They even offer a courtesy vehicle and will drive you where you need to go. They might be priced higher than some surrounding shops, but the service you receive is quality.

This place sucks. If getting service is anything like the person on the phone trying to make an…read moreappointment for an oil change. I would never give you my service. I needed to give all of my info and she still did not know pricing. Please have someone else answer your phone we have 3 cars in our family and was ready to have all of our car's oil changed. I am still holding while tying this. Not good at all, and what a horrible representation of your O'Fallon branch. I will not come or recommend your location ever!

Oil change and quick check of battery, lights and tire pressure makes this a quick and reliable…read moremaintenance. I just sit back in my vehicle and let them get dirty. I think of my teenage years having to change oil and really appreciate this. They do not do heavy mechanical services, but I understand that. I just have to do an internet search for a coupon.

The OG car guy Dustin was so helpful and genuine. Didn't make me feel like I was getting taking…read moreadvantage of. Any questions or concerns he helped me thru it. Even a few guys there were nice. Quick in and out service for oil change and new battery put in. Was in and out of there within a hr and stayed in the car the whole time.

Great and fast service! Had to get my starter changed. Not only were they by far the cheapest shop,…read morebut they got it done in 1 day!!! And they wrapped it in heat resistant wrap.

Do not take your vehicle there. I took my truck there for originally for a squeak. They sold me…read morerear shocks.Squeaks, still there. They replace my ball.Joint squeak is still there. I had them drop my transmission pan, change the fluid and the filter. Got my truck back transmission now leaks. They performed the front end alignmentAfter the ball joint. The alignment was off.My steering wheel is now crooked. They just keep wanting you to bring your vehicle back.So they can mess it up more and keep charging you more money.They do not know what they are doing. Save yourselfThe headache and money and go to a real shop. All they can keep telling me is bring my truck back.They must be crazy if they think i'm going to bring my truck back.So you guys can screw it up even more. No, offer of a refund or partial refund or nothing.They just want the truck back.So they can do more damage.

Two years ago I had Len's Auto Repair replace a coil on the back valve cover. The mechanic doing…read morethe work dropped my aluminum intake manifold and broke a corner off. They told me they were locating a used one and found one in Kentucky. Called and said vehicle was repaired and ready. Wasn't until a while later I realized they had only JB Welded the corner back onto intake and not replaced it. No issues or check engine lights so I let it be. Fast forward two years and I have an oil leak on back valve cover. I went in to get an estimate and told them, by the way, when you did the repair two years ago and YOUR employee dropped and broke it you didn't replace the intake like you said. The estimate was $973 and I said I'll do it myself. When I removed the intake the corner piece was separated from the intake. ( I JB didn't last) I took it to the shop and showed them and said all I should do is grind off old JB Weld and reapply some. I said can't you do it for me since YOUR mechanic broke it. Again, they said all I had to really do was clean it up and put some more JB on it. Once again, I said well I think you should do it since you broke it and he said well it would be a week or two because I have mechanics on vacation and etc. etc.. I just shook my head and walked out. I will never give this place anymore business and I will spread the word to all my friends and family. I advise anyone else to do the same!

Awesome and honest service. I have used Len's for my family cars for years and would not trust…read moreanyone else.