Had a great time at this awesome place. It's a great place to catch the game or to get delicious food. I highly recommend you come to this bar and grill, you will have a fantastic time. That is why I wrote this review. read more

Great experience! Our waitress Jessica was on it, we had everything we needed with out even asking, service was fast and the food was great!

My 14 year old daughter and I chose to come here on Saturday because we wanted to get the chocolate molten cake. We got a table 10 minutes after we arrived, ordered guacamole burger and chicken fajitas. We were so engrossed in a conversation until I was feeling hungry. I just realized our server never came to check on us and our food has not arrived. It has been 45 minutes since we last saw our server. She was nowhere to be found. I was trying to call the attention of other servers for 10 minutes. I was ready to walk out, but my daughter was getting hungry too. Finally someone came and I told her we've been waiting for a long time for our food. Someone else brought my burger. When I asked what's going on, he said my burger has been ready and he had just asked the kitchen to make my daughter's fajitas. Still our server hasn't checked on us. Someone else refilled my drink, someone else cleared our table. The next time we saw our server she apologized in a very meek voice and had the check for us. I thought we'd get something free for waiting an hour for our food. We decided not to get the chocolate cake we came for. Of course, she didn't return to pick up my credit card. Again, someone else did. Very disappointing because last time we were there, our server took very good care of us and was very friendly. I wouldn't be back anytime soon. read more

The service here is absolutely terrible. A server didn't want to serve my party so they literally ignored us without saying anything. Absolute trash. read more

I was extremely unhappy with my visit to Chilis on a Sunday evening. This is the first bad experience I've had but it's likely to keep me from going again. Our waiter took a while to take care of us. Drinks were quick, but ordering wasnt. Everything seemed okay, but i noticed our waiter was pretty frantic. So was the girl in a nearby section. Both very stressed out and didnt give off a welcoming relaxing vibe. Both treated the tables like we were bothering them and adding to their workload. When our food came, my BF got the wrong thing. So he took it back and said he just grabbed the wrong plate- but 5 minutes later came with the correct dinner but missing all bbq sauces and the side of fries. Mine came out with raw broccoli and no mashed potatoes because they were still cooking. So i was missing part if mine and he was now missing part of his. We were not happy about waiting another 10 minutes to have our complete meal. And my steak was chewy. It was just awful. Best thing tho- the chips. Should have left after having chips. read more

Went to Chili's tonight. Had a large order with many custom requests. Had coupons. The manager there, Shawn, handled ALL with courtesy, efficiency and respect. The coupon didn't work but he made it work. All the food was prepared exactly to our specifications. What a terrific experience, thanks to a terrific manager, Shawn. read more

Ordered drinks, took time to get, excuse was that the bartender was backed up. My daughter ordered soup had to ask where it was. Table that sat after us got there food first. Waiter was not very attentive. The women's restroom was filthy! My taco was placed on top of the beans, so of course it was soggy and fell apart! Very disappointed, may be along time before I return! read more

I have the new burger with bacon and ranch dressing and it was very good. our server was polite and friendly, and my mother had a fajita salad that she liked too. this was our first visit to this Chilis and we will be back. read more

You don't need to continue to be disappointed with long wait periods, mediocre food and so-so service. With Chili's it's always awesome food you can smell from the parking lot, great service without being pushy, affordability and lots of choices, and a good place to hang out for drinks and appetizers. Best of all you can call ahead on the way and put your name in for a table. I have the number saved in my cell phone, and never have to wait more than a couple of minutes for a table. Check them out if you haven't lately! Car-side to Go is really good to take home if you don't feel like going out. read more

Came for lunch one day with a friend and was seated fairly quickly. I assumed it would take awhile since it was lunch time and the parking lot was full but it only took about a 5 minute wait. I ordered a chicken pasta dish that tasted superb and came out on time. By on time i mean within 20 minutes! I was pleased with our server she was a cute girl that was very respectful, although i do not remember her name :/ read more

Awsome staff. Super friendly, hostest was awsome went and bussed tables so we can sit down faster. Sever knew the menu. Food came out fast and hot most of all CORRECT :) read more

I didn't think it was possible to experience such bad customer service on a pickup order. I entered the sidedoor and walked to the counter. The sever asked my name and I gave it to her. Then there was crickets as she continued whatever she was doing with an attitude. I sat there thinking, what did I do to her? She then walked over and placed the bag on the counter without saying anything. I asked if there were eating utensils, she got even more irritated, grabbed them and tossed them in the bag. I then grabbed the bag, found my receipt and made sure everything was there and left. I'm very glad I didn't leave a tip for this type of service. What you expect when you pick up an order: greeting from server, dialog if you need any condiments or eating utensils, and then for them to go over the order to make sure everything is right. At least that's what happened when I picked up my order from Buffalo Wild Wings last month. I won't be returning. My receipt has the server as ATO. Oh, and the food was cold!! read more

Food was pretty good, but Luis could have done better. He did not refill our drinks until five minutes after we had finished our meals (party of four). Also, when he brought second round of drinks, he did not remove empty drinks. read more

Not good at all. Gave he a ribeye that was nasty. More like a dennys steak. Broccoli was old and black. Never again

Loved our meals, hot and delicious. Steak cooked perfectly and the loaded mashed potatoes made my night!!! The salads and other sides were just as good, well, the mashed potatoes were my favorite!! But all in all great meal. And the server delivered it curbside with a smile. read more

Took our 7-year-old daughter there last month, she loved the food and has been asking us to take her back a few times since then:-) Comfort food, good portion and nice service. Thumbs up! read more

Drove straight in from Reno and headed right to Chilli's! Food and service were EXCELLENT! Driving out the following Sunday, food and service EXCELLENT! Kudo's to the manager and staff of this location! read more

We are fairly regular customers at the Chili's on Lone Tree. Service is always great and we enjoy seeing students from the high school at work. read more

Haven't eaten here in a while and decided to try it again for Friday date night. We didn't wait long got our drinks in about 10 minutes. The server took our 2 for $22.00 order actually went old school (pen and paper) as they were having problems with the electronics, after about 15 minutes we got our salads. When we were done, he came back by to let us know it has been 33 minutes and they were out of Chicken..WHAT!!! He offered to have something else prepared.. at this point we were done.. No fault of the server at all, we would not have known about the time frame if he didn't tell us.. The stars are not based on his service at all... Just based on electronics and running out of chicken... Will we try this place again??? It would definitely take some convincing... read more

The service was bad. The food was horrible and like rubber. The taste made sick and I only ate half of it. Taco Bell would have been 100% better and the service too. The host was lazy and ignored me when I asked where the waiter was because even he was MIA. We complained about how bad the food was but didn't get any help on the tab. This is the worse Chili's that we have ever been to and no more to this restaurant. read more

Had the most horrible server at Chili's on Lone Tree. She was awfully rude inconsiderate and not on her task. When we ask for a manager she questioned us and then proceeded to tell us that it wasn't her fault we were having a bad day. After we spoke to the manager he seemed to have no time to reprimand his server and didn't mind her attitude. He just said he was sorry we weren't messing. I would have to say Susan was the rudest server I have ever had I will never be going back to that Chili's and I hope nobody else has to deal with her because after she was talk to she was still rude to us and carried an attitude read more

We usually have the best service but today was the worst. It's my son's 16th bday and he chose to eat here. We waited so long just to get someone to bring our drinks and get our order. It took more than 30 minutes more to get the actual food and they missed my other son's prime rib burrito and side order Of fries. The server keeps telling us five minutes and we're done eating by the time the burrito arrived and they missed the fries of course. My other son didn't get to eat with us and my son had to bring the food to go. They comp 1/2 the price of the burrito. It would have been proper to comp the entire burrito or half the bill. But no...we're the rude one for complaining. Not sure if I'll be back again. read more

I like Chili's but I used to love it. Tableside guacamole will always be my downfall but yesterday was a test of my patience. We arrived on a Fri. around 2pm. The place was 1/2 empty, no wait line but no hostess. We stood there for 10 mins the manager peeked out from kitchen, saw us and went back in kitchen! When hostess arrived he tried to seat us but every table was dirty, he said to wait he would clean off table and sweep floor of a about 2 cups of chips. Salt shaker was sticky and had food stuck to silver top. Guac was awesome. No tableware arrived until after our food arrived and our 2nd reminder. Check out was a hostage situation as the "system shut down" & no payments could be processed, he put our debit card in his pocket & went to the kitchen. When he returned we asked to pay with cash so we could leave he said he'd check & came back with news that the system was back up. It was all very odd. Is this from a change in management, poorly trained staff or just an overall bad attitude? The lack of cleanliness is the most unsettling. read more

So I have complimented this location in the past but feel like is needs another review. Last night my 3 younger kids and I wanted to go out for a bite to eat. My youngest son, 5, suggested his favorite, Chili's! The food and drinks were great as usual but I am writing this review about the service. Our server, a young man by the name of Cameron P was incredible. He not only was prompt in his service, although the place was very busy, but he took the time to joke and play around with my youngest two children (ages 5 and 2). Every time he came around he would joke, laugh, smile and be silly with them especially the 5 year old. It made my sons night. See what Cameron did not know is that my son is battling cancer and has had one of the roughest weeks he has had in the last 2 years of treatment. He also has not been able to keep any food or liquids down for the last 3 days. This is why I gave in when he suggested Chili's. If he was going to try to eat anything it would be his from his favorite spot. Unfortunately we didn't even make it quite out the parking lot before his dinner made its exit but instead of the usual sadness he just shrugged and said "at least I had fun" . Thank you Cameron for doing that for him (and Me). You need to know that you just being you makes the day of your customers! #SquishOutCancer read more

This place has gone down hill, the bathrooms were filthy, the service was awful. The hostess tells people it is a 45 minute wait so people will leave. The waitress does not ask how things are. The potatoes were cold it was like eating rocks. The steak was over cooked, the corn tasted like it was the night befores cooked over and over again. The manager was more focused on making the place more entertaining such as having guys working with no shirts on then focusing on the poor quality of the food and service. We will not be coming back and we were loyal Friday night customers. read more

Been going to the Antioch Chili's location on and off since it's opening. Last few times, the wait was 20minutes average. Slow service. Mediocre microwaved food. Their bar was the only thing that kept us visiting, when we could actually sit in the bar that is. Today, a Friday, 4:45pm we arrived...2 adults and 2 children. The place was 80% empty. Wait time??...10-15 minutes. There were tables and booths open everywhere. Ridiculous. We left, and we're sitting at a nice restaurant nearby, with drinks and appetizers 10minutes later. No more business from us Chili's. read more

terrible service. wanted to have a last minute dinner with my mom late on mothers day the waiter told me you to hurry and order because she was getting ready to end her shift. we rushed our order and when we had dinner we were told we could not have refills due to them turning off the machines. this was a terrible experience. wont ever come back to this location. you guys have failed read more

I am not sure what has changed with this location but the last couple of visits have been nightmares from getting orders correct, to the check accurately reflecting what was ordered to food being delivered cold to the table. The last visit was Saturday 9/29 for dinner. Was early around 4:45 so plenty of open tables. 5 adults and one child and 2 of the orders were totally wrong and one was delivered 10 minutes after all the other food was presented. And this went to the extreme where we obtained a menu to make sure our expectations were accurate. When we explained to our server she proceeded to debate with us that item was not on their menu. Then when we displayed the menu it was blamed on a new cook in the kitchen. Then the "manager" stopped by when the second adult entree was incorrect and promised to personally prepare it. Some mild apology but no offer of comp of any item for the numerous delays. I am not a person who even asks or normally expects comps, I realize working with the public has its own set of challenges at times. But then using payment kiosk and it was for another tables bill. Then got ours and had errors that were corrected after bringing to the managers attention. Then daughter completed survey (she is In food service profession) and pointed out some issues. So got a reply email with offer for a "free" appetizer good for 7 days to make up for the poor service. But done with debating with servers on their menu and the quality of the food being served at this location. read more

This will be my first bad review, and unfortunately it is for a place that I think usually has great customer service. I called in ahead of time to put my name on the list for a party of 4. I informed the person that answered that we had someone in a wheelchair so they had a heads up before we got there in terms of seating issues. When we got there we checked in with Elaina. I reminded her that my mom was in a wheelchair so they can anticipate where to seat us. We waited and waited for 45 minutes as parties arriving after us were being seated. I am usually very patient, but, I was not understanding why people who were arriving after us were being seated in locations that were wheelchair accessible. When I finally asked how much longer, Elaina answered that the only wheelchair accessible tables were not available. I know that they have plenty of wheelchair accessible tables that were filled by people that not only arrived after us, but did not need the wheelchair accessible tables! I finally asked to speak to the manager on duty, who was not helpful at all! He didn't even understand why we were upset. He kept repeating that "calling in does not guarantee a seat right away". Listen, I know this. I go to Chili's almost every weekend! My issue is the lack of common sense to avoid filling wheelchair accessible tables with people that do not need them if you have someone in a wheelchair waiting for it! Never again will I patronize this particular establishment. Disclaimer: this incident happened months ago. Sorry for the late review. read more

Had dinner here with my family today. It's been a couple hours since I ate their fajitas and my stomach is still turning.. Worst steak and carnitas fajitas ever.. The "steak" was just bad.. It tasted like it was frozen then thawed then frozen and then thawed again and then just sat there in its old blood until cooked... It was just bad.. The carnitas were dry dry dry.. My sons ordered ribeye steaks and they were not good but in a different way. They were the color of pork chops and tasted bland with a spongy texture. The rest of the food was equally disappointing. If you're looking for good food, this is not the place for that. This is not a clean place either. Everything feels sticky, looks grimy and feels clammy. The ladies restroom was a disaster. I saw an employee go in after me and she did not bother to go back in with supplies to clean and restock. Seriously, public park restrooms feel cleaner than this restroom. Service was average. The bar area looks decent to sit and have a drink. Their drink menu looks promising, but in all honesty, I will never be back to this establishment. A pb&j sounds more appetizing. read more

My Wife and I went there for Sunday Dinner tonight. We were sat down within 5 minutes. The music was very loud and very annoying, you usually go out to dinner for some conversation and good food. The waiter was pretty quick and pleasant. After we ordered, it took a long a long time to arrive and when it did it wasn't how my Wife ordered her turkey sandwich. Oh yes with very little turkey. My ribs and chicken tasted good but very cold... As my wife started to get a headache by all the noise, we waited for the check and waited and waited. We finally asked one of the other staff for our check , which was brought out promptly. We paid and left. Never to come back. Bye Bye Chilis! read more

I will never go back to this restaurant again, my husband and I went there for dinner, the booth that we were seated at was dirty, there was duct tape holding the seat together, the service was terrible. It was a huge disappointment, we had different server's, none of them seemed to know what they were doing, we should have gotten up and left as soon as we were seated. read more

go here every friday night and sit at the Bar. The two regular bartenders are pretty awesome! Rhianna and Jeanie, always pour a strong drink and are real nice and funny. This is usually a launching point on fridays fro me and my friends. Start at the chilis and then off to the bars!!! ooohhhh yeeeeeeaaaah!!!! read more

I doubt that the regular clientele that visits this restaurant would even read the reviews, but to those that do..here goes. My husband and I tried to eat at this place last night for the first time since moving to Brentwood two years ago. Very rarely do we eat at this caliber of eating establishment, but were looking for a quick bite without having to cook and figured that the very few quality restaurants in the area would be booked for "Valentines eve" . We were seated by front desk staff and given a menu. A server came to the table across from us at least 3 times to deliver food and never looked at us or acknowledged us in any way. After about 15 min of watching this, my husband went back to the desk staff and asked if there was a server for our table. After about 5 min, another party was seated behind us. A different server went to them and started taking their order. I'm thinking...are we invisible? I guess someone was pissed that we had the nerve to ask for acknowledgment and to have someone take our order. Or it could have been the fact that we have no tattoos and our hair was clean:( At this point, I had been looking into the kitchen which was easy glance from where we were sitting. I thank goodness we didn't eat anything coming out of there. We got up and left, never to return. Guess we will try and keep our choices of restaurants to the City of Brentwood, as few as there are. read more

Chilis on lone tree has good food and are quick. Prices are good for the quality too. I like them better than BJ's. Can't beat their 2 for 20 deal. I usually pick up, I will dine in though but it's tough with a 2 year old. read more

I have been coming to this location for YEARSSS and i have always had a great time. Fast and servers and friendly and food is good. I highly recommend. I noticed a lot of meat on menu as well so its tough for vegan/vegetarian people. But i always leave happy thank you read more

Arrived at restaurant Waited 10mins for a table that was open while the hostess and bus boy played footies at the hostess desk. The table we were seated at was right by front door. Ordered our food and have been Waiting for an hr now. The waitress has come by 3x's now stating our food is almost here. On her fourth trip to our table the waitress stated that we get a dessert for free due to the wait. Apparently our order wasn't even placed with the chef and now we are still waiting. Waited over hr for food when it arrived it was not the food we ordered. We asked for to go boxes because at this point we just wanted to go. The manager Jose came over to our table and instead of apologizing and stating what can I do to make your stay better (you know customer service) he blamed the waitress for the whole thing stating he just got on shift and didn't know she was having a problem. Um he is a LIAR, I saw him in the bar area the entire time we were in the restaurant. And then he told us it wasn't our faults. Damn right it's not my fault why would you say something like that. Then When I started talking about our concerns he ran away second opportunity to improve customer relations and he failed. We are the customer paying money in your establishment I KNOW ITS NOT MY FAULT. He discounted the dinner but made us pay for the alcohol and one of the dinners. I paid for a top sirloin that I ordered medium rare and it was well done. Everything from the hostess to wait staff to bus boys to chefs to management all were terrible. read more

Horrible experience here. I would give zero stars if I could. Can't even write about our server because there was never one at our table. 20 minutes of waiting there was no water no one came to our table. Me and my boyfriend watched 3 tables leave and one table order food for a second round. In the end we walked out and went somewhere else. Not gonna come back either ever or until a long long time has passed. read more

Went here on a Saturday night with a group of six. Not a large group, and we still called ahead about 30 minitues. It was not busy at all to our surprise, our section had only two other tables in it. We all ordered a drink from the bar. Three margaritas, and three beers. All three margaritas came first then she said the beers ordered, they "ran out of" so a different beer was chosen. After a while a different waitress came and said they didn't have that kind of beer either, and our server was taking so long looking that kind of beer. Wtf?! She's not the bartender, why would she be looking for the beer?! So ANOTHER beer was ordered. Waiting again, our waitress was no where to be found... the second waitress walked by and noticed the beers were still not there, said "she hasn't brought them yet?" And went and grabbed them off the bar where they had been siting for a while. By then the margaritas were empty, and no food orders had been taken at all. Our orginal waitress came back only saying that we must hate her right now, took our food orders, and ran off fast with out asking to refill the margaritas. We didn't see her again until the food came, and she forgot half the things we asked for including lemon for the salmon... she was litterly no where to be found in the dining area. Not in her section the whole time. When it was time to pay we thought we could pay on their little kiosk and get out of there since we were there for almost two hours by now. But we couldn't because she had added some weird items adding up to $15 on the bill. Instead of getting them removed, she split it on to a separate bill (customer 2) so we were not able to split up the actual bill. So one of us had to pay with her card on the kiosk and others give her cash so we wouldn't have to wait for the waitress to come back AGAIN. I don't know if she was new or something, but try harder like write down what beers on tap if you can't remember or something! read more

I came in one day so good i love the burgers the skillet the jerseys when you bored chillis is now on your side