Awful server!.. My friend ordered a steak and I ordered a soup. Food took too long which server only brought out the steak and told us they are still making the soup. She didn't offer another soup instead. I asked for her manager which she never brought out. I believe the server's name is Britney. Never going back. Server and service was bad read more

Service here during happy hour stinks..... Are you kidding me! 30 minutes of waiting for a waiter! I could hear them talking in the kitchen! Snooty attitudes also! Uhhhhg! Omg! read more

This is one of our favorite restaurants because of servers like Melissa. She was very attentive and friendly. Always checking on us to make sure we had everything we wanted. Her manager, Jeremy, was also very friendly and let us know that he was there to help provide excellent customer service. read more

Service was horrible waiter kept rushing us to get order in. The food took a long time, it was good, but when it came time to pay the waiter split the order wrong, the manager came back to get it corrected and didn't seem to care if we were satisfied overall. I don't recommend this place because of its poor server. read more

My server Justin was amazing! Awesome attitude, he checked on us, made sure we were fine and get anything we needed! and great service! The food was tasty! Definitely coming back! read more

I mainly only come here before watching a movie, or if I wanna have a drink, their margaritas are pretty good if you asks me!! Their chips and salsa are ok, paired with a drink and you really can't go wrong. read more

My husband and I were hungry one day and wanted just a chill sit down but kind of quick place to eat , so we went to chili's..first it took 15 minutes for some one to acknowledge us, then I ordered an app with chicken crispers and my husband got a bowl of tortillas soup.. 40. Minutes later we got food. My husband received a cup if potato soup and I received my app with the chicken raw.. I can't figure out how our food took 40 min and still was wrong and raw. After I pointed out it was raw and my husbands soup was wrong the server took our food away and again the waiting continued. It took another 15 min for some one to come to our table and apologize and it wasnt even a manager.. I ended up canceling our order completely and left. It was unprofessionally ran, horrible service and shit food . This place needs to go out of business quick! Not to mention it was a lunch and not busy at all! read more

Oh my gosh! I love this Chilis! The host and a few servers know me and my family whih makes going here more fun. There is usually a wait for prime time hours but it's worth it. The food is excellent and the service is always amazing. I really do like this Chilis! Keep up the good work! read more

Service can be slow and with it being in the Buena Park Mall, parking can be difficult and there can be a long wait. Other than this, I really enjoy their food and do come here often! read more

I ordered a Long Island iced tea but I think they just gave me a lemonade instead? $8 for a lemonade is pretty pricey. read more

LOVE THE HAPPY HOUR! Your margaritas are my weakness. Brook (Evil Brook) is my favorite server there she always remembers me even when its been a while that I haven't gone. read more

just your usual chills, good food, but service is bit slow when i went. and it wasn't even peak hour. large space for large group read more

Chili's - Veteran's day 2015. Super friendly service - American Near Me - Buena Park, California

Favorite location! Triple Dipper and a good cold beverage. Always a hit at this location. Fast and friendly service.

Me and my family will not be returning to this location , what was suppose to be a great first family get together of 2019 turned out to be anything but great the hostess who greeted us and sat us down was full of attitude we had asked to be seated in a corner area which was empty which we had been sat at during another visit there in the past with no problem , we are a party of 9 with 5 kids who just wanted to enjoy our lunch and make sure the people around us could do the same, so that we our reason for wanting a corner table, we had to ask out server if we could move after the hostess had told us she would not do it and he had to ask the hostess who then can to our table and said hurry up let's get moving, complete attitude for no reason, then our sever Justin came to rake our drink order 25 min after we had sat, and they were not busy open seats all over, after receiving our drinks we had to hunt someone down for straws because only 2 were given which took another 15 min because not one server or hostess was out on the floor to help we had to go straight to the manager , whom told us they were not allowed to give out straws any longer until we asked so we asked why our kids cups came out with lids that needed straws, and she couldn't answer our question, after maybe 45 min our food was brought out by a new server and at this point we had only seen Justin who was in charge of our table once never did he come over to ask if we need anything and finally when he did he gave us the excuse the computers had went down that's why he wasn't tending to us we spoke with the manager who let us know the computers never went down and apologized all after our lunch had been a horrible experience and was over we regret going there and wish the manager would've handled this situation a lot better STAY AWAY FROM THIS CHILIS !!! read more

I love the flavor and variety of the food. The quality of the food is great for everything except the ribs (disappointing amount of meat). Fun atmosphere, nice drinks but too expensive. Healthy menu items and the best chips and salsa anywhere. All the appetizers are delicious. The menu adds new features all of the time. Desserts are great too but you're always too full to eat them. read more

Service is always decent here and the food is OK. Nothing special but it is a good place to have a few drinks and catch a game. I usually have the honey bbq wings with mashed potatoes. read more

I ordered take out for lunch. I used the online order program and it worked perfect to me. Estimated the pick up time and when I arrived it was ready. Took a little long to get rung up but overall it was worth ordering ahead rather then waiting in line at any other sandwich spot. The lunch combo deal was cheaper then most local spots too. I'll be back again read more

I usually don't write a review, but I had to for this. Over half the tables are empty, yet a 25 minute wait? Not acceptable. Then when it's time to be seated, the table is not cleaned, so we have to wait longer. Hope the service and food is a little better. read more

Service was on the slow side, but over all amicable. Food quality was not too much different than most other locations, but that's not saying much. read more

Food was good . But the service was better! Canoe to Devon. Ask for her if you get the chance! She's awesome!

The food was really good. Nothing to complain about there. I sat at the bar and initial service was good but it slowly became non-existent. I had to work to get attention to make my food order. I was there for two hours and was spoken to about four times and the first three were in the first hour. I tried to pay for about 25 minutes but was ignored until I stood up and began drumming my fingers for about 6-7 minutes. People were nice but not very attentive. read more

One of the worst service at any restaurant in my life. Went in to have dinner before going to the movies and sat in the bar area. Our waitress Brittany took a while to come to the table. We ordered drinks and at the same time ordered our food (we had lots of time to read the menu while we waited) I ordered a meal and my friend just ordered a soup. We waited approximately thirty minutes when the server comes out with my steak and no soup. She tells us they had to make more soup because they ran out. Something she could have told us thirty minutes earlier and we would have ordered something else. We told her to cancel the soup and asked to speak to a manager and Brittany said sure. Ten minutes later they bring the soup. Again I asked to speak to a manager. Fifteen minutes later still no manager. I got the bill, left one penny tip and left NEVER TO COME BACK to this or any other chili's establishment. Wasn't even offered an apology. If there were zero starts that's what I would give this place. read more

Ordered the Smothered Smoked Chicken Burrito to go. It was so salty, since I was hungry I ate about halfway the rest I threw away. read more

Chili's - Very salty Smothered Smoked Chicken Burrito. - American Near Me - Buena Park, California

We were seated at the bar area for lunch today. .. if it was not bad enough the people that sat 10 min after us were served before we even got a chance to order our meal..no silverware once we finally got our meal, odd that the waitress had all kinds of time to hang out at the table behind us and have a full conversation... but not a single word when passing by our table multiple times. I would write her name on here but she never even introduced herself. 1/2 way through our meal she walks by and drops the check. ..granted we had now been there for 1 1/2 hrs but still no verbal exhange. Finally i had to go up to The bar to ask for boxes. If i had time i would have asked to speak to the manager at that time. She had light hair with a tattoo on her left arm...I really hope that the management sees this and retrains her on her lack of customer service skills. Very disappointing. .. read more

The place is dirty they don't clean after customers in time , the service is slow even at the bar ,most likely I will not be back

My husband and I love chili's because you get tasty food for a reasonable price. We always go for the 2 for $20 deal. They have a free rewards program, so you can get points every time you pay for your bill. They have cool kiosk at the table so you can order, play games, and pay for your meals! High tech! I ordered the 2 for $20 for take for the first time and I was very impressed. You get to park upfront in the to go parking spot, access to a separate door for take out, and get to have your food prepped quicker than dining in. They packaged it well, and made sure we had all the condiments we would need ! Top choices: Appetizers -Texas French fries -guacamole & chips (comes with salsa too) I love how they gave the chips in a bag where it gave you instructions to microwave it. They gave more chips than we can bear. We couldn't finish it since we were too full! 1) 6oz sirloin (comes with mash potatoes and steamed broccoli) 2) chicken fajitas (comes with tortillas, add $1 more for rice and beans; you can make tacos with all the ingredients they give you) 3) ribs (comes with fries) read more

On our first day in Buena Park, my girls and I decided to try Chili's for a late lunch. The fried asparagus was amazing...and we all enjoyed our food.The server was friendly and attentive as well. read more

I went to this Chili's on Wednesday evening and it was awesome. The wait time was about 30 mins which I didn't mind. The best part of this experience was our waitress Karen. She by far the best I've seen, not only at Chili's but compared to some other places as well. Even though it was busy she managed to check in on us quite often. She even recommended some VERY delicious drinks. Like I told her, I would make the 30-40 minute drive just for her. If anyone wants great service when eating at this Chili's, I would recommend you ask for her. read more

Everything was delicious. Our server Melissa was AMAZING!! She was quick, efficient, we loved the service. Food was great and the server was Top Notch. Talk about customer service.... Melissa we appreciate you. read more

We tried Chilis in Buena Park today. Up until a few years ago we were going to the Valley View location. My lunch chicken Fajitas were very good. My husband had baby back ribs. They were hard, crispy and way wrong. He nicely chewed away. Me, would have sent them back. The servers were nice, sure great they were not busy. Just another disappointment from Chilis. Hard to go out to eat and not know how your food is going to taste. We had a gift card so a least we didn't pay anything. read more

Came for dinner today on a Tuesday. It was slow with only a few customers . Food came out fast accurate and at the right temperature. Food was on point and drinks were even better. Will be back again soon! read more

We normally go to the chili's in orange and the food is amazing this time around we wanted to check out the one in BUENA PARK. Was not impressed at all. read more

The only good things were the food and the price, but I want to say our server Brittany was over the top rude and unfriendly. When we ordered an appetizer and asked that it be brought out soon, she flippantly said THEY WILL BRING IT OUT WHEN ITS READY. We are too stupid to know it was not her who brought it. She neither smiled nor came to check how we were doing at all. We asked her for another plate and some napkins and she was apparently irritated that we asked her for anything. She brought the plate without saying A WORD. NOT ONE WORD. We had to ask someone else for napkins. My husband who's hard of hearing didn't hear or pick up on anything so he actually tipped her! I think we will pass on Chili's from now on read more

Love this chilis. Always has good customer service and good food. The timing is close to perfect. Never had a bad experince out of all the 7 or so times ive gone. Love their ribs. The meal for 2 for 20 bucks is an awesome deal. Very underrated. read more

I love chilis but yesterday i went with my bestfriend & daughter. We were seated an no one came to even take our drink order. Two servers saw us but never came to even ask if we had been attended. We waited for over 30 minutes before leaving! read more

Love the ribs with shiner bbq sauce

Avocado not ripe in my "Margarita Chicken Fresh Mex Bowl" and the bartender is slow as dirt. Over 10 minutes to get a glass of water!

here around 2 on a Thursday ... After we were sat we were greeted by daysia (unsure how to spell her name) she took our drink and food orders. She was super friendly and upbeat. We ordered the new guacamole burger with the turkey patty which was amazing and just the normal sampler platter. We also ordered a kids meal which was brought out before our own meals. Love when places do that! Before our food came we were transferred to another server (Dany) who was also pleasant and nice. The atmosphere of the restaurant was super positive and upbeat. read more

Every time I come here just clueless on what to get so I stick with the sampler or just the south western eggrolls. It's delish !

I love coming to Chilis unfortunately this location hasn't always been the best. After eating lunch there today I am happy to give this location five stars. We had Steven as a server and he was on point. He was very knowledgable of the menu. He made sure we were always accommodated to. Jenny at the door works perfect with him. She was there making sure our drinks were full and we didn't need anything. I give these five stars for these two. Ask for them if you come in! read more