Last night we went to eat after the zoo. We were tired and hungry. A girl served us I cant remember her name. She took at least 5 mins to greet us. Then she took our order the food came quick which was good. But the waitresses passed by 2 times ignoring us (Latinos) and going to all her other tables (Americans ) maybe she thought we Were not going to tip , I work in the service industry and I know a lot of (Latinos) don't tip. But I found this really racist. I wish I have gotten her name or my receipt but I was too tired. read more

I'm going to make this short. We ordered a large order of party platters and the order took double the amount of time. Prior to picking up the order they discounted the bill which made me happy. But when I got home we realized the order was all wrong! We called the manger Ryan who corrected the problem quickly and then personally delivered it to my house and gave me a full refund on top of it all!!! Albeit late in the evening, our party ate for free and got more than we ordered. I understand mistakes happen for whatever reasons but this place fixes it, and does it right!!! Definitely will visit again! read more

Rude staff and food was so bad had to go somewhere on the way home to get somthing to eat because couldn't choke down the food how hard is it to make a burger? Really! read more

First time at this location we normally go to the la habra restaurant. Service here was fantastic! Came in on a rainy day and was seated right when we walked in. As we were waiting for our server we were greeted by the manager Angie who introduced herself to my kids and asked that we return her restaurant. Our server was very tentative as well as Angie who checked in with us towards the end. We will definitely be returning to this location. read more

My wife and I visited Chili's for dinner. We previously eaten at this location a few times, it's always busy, but we have never had complaints. But this time we were very disappointed in the service that was provided. We ordered their Prime Rib Tacos entrée and Chicken & Caritas Fajitas. It took 40 minutes for our food to be served. And when our entrees were finally served, our order was incorrect. It was so late, we both decided not to complain and just enjoy what was served. Our waiter, John was very friendly and courteous. read more

been here several times before it was an ok experience. today i came in after months of not eating here and my experience was great! great customer service, food was great, fast service. completely satisfied! thank you! i definately will be here more often. read more

Came in about a week ago with my family; We sat in the bar area... I can't remember our servers name but he was very friendly and attentive. the food was pretty good for the most part. I will be returning. read more

Great service ! Great price for what you get . They sat us quickly. Our server Shea was very attentive. Our food came out quickly and delicious. Two thumbs up ! read more

I love Chilli's... service is great most of the time, food is great!! Love the boneless buffalo wings Yummmo!!!

My husband&I went out on a date and we ordered some kinda asian chicken salad.it was delicious and the portion is just about right.the service was great! read more

Wow! We went there on Thursday January 3rd for my daughters best friends birthday. Her name is Madi and a cancer survivor. The wait was a little long since the place was packed! When we finally got seated our server had already placed 2 orders of chips and salsa on the table. She said i know you have been waiting a while so i got something for you to snack on while i get your drinks. She got our drinks right away and took our order with a huge smile. Our table wanted seperate check and she said" that is no problem at all". During the meal our server was extremely attentive and interacted with us as if we were her only table. She was one of the best servers i have ever had anywhere. We never had to ask for anything cause she anticipated our every need. And let me tell you, this girl is funny! The food was just ok but her service was outstanding! Not at all what i expected from Chili's, i wont lie. I am in the hotel business myself and people like her are hard to find! Her name is Amy and works only on Thursday's. We will for sure be back! On Thursday's of course. I hope her manager reads this review and realizes how lucky he is. Thank you Amy for making our night with Madi memorable! read more

A neighborhood favorite in the city I grew up in. Chili's has never disappointed. It's a typical menu for a chain restuarant. They've updated the burger menu several times over the years and it keeps getting better and better. Everything on the menu is delicious, served promptly and always hot. They really cater to any requests that you make. Don't be shy ask for the unordinary and they'll make it happen. Happy hour is the best time to dine. Cheap margaritas and appetizers. What more could you ask for?!!? read more

So we came here right after we had a horrible experience at the Olive Garden right near by. And we got an awesome Waiter is name was Gino!!! Thank you so much for your help we were starving and I had my 3 yr old son very hungry we had just had a long day at Disneyland. He was very attentive and very friendly. We need more hard working and dedicated waiters like him. He made my horrible day into a great day with a delicious dinner. We will definitely come back. Thanks you so much Gino!!! read more

Gino has got to be one of the best servers that I have ever had at any time and at any place. Yes, the food was great, but Gino made our dinning experience exceptional, very well done young man. read more

Sarah, Brooke, Megan, Anthony, the evening servers and managers all are awesome... I know I may be biased because I'm a regular but, I wouldn't be a regular without the staff. Chili's food is good and the drinks are good but, it's the friendly and attentive staff that keeps me going back. The late happy hour is very appreciated too. read more

Visited Chili's tonight. I keep coming back to this one because they have a great staff. Everyone there is really nice and accommodating to whatever you need. I only order one thing when i go here--mango chili chicken. Its amazing, it always is and I could eat it every day. Its on the lighter side menu and still they give so much food I can't finish it. It's a great looking dish, also--I'd take a photo, but I always get excited and just start eating. read more

I do not give out 5 stars lightly but I had to make an exception because our server Melissa was amazing! My wife and I like to end the week strong by having date night, and I think we found our place. They have happy hour all day long on Sundays, the queso dip rocks, and you can order and pay as you please with their ziosk tablets. All this adds up to a busy restaurant, but our experience was still great! Got to give credit to Melissa here because not only did she clean our table right away, but she was friendly, attentive, and all around an esteemed server. So... If you are looking for a good happy hour, a friendly environment, and great service, then you have come to the right place! = ) read more

I'm very disappointed in the lack of service we received at this location. There was no wait time so we were seated immediately. However, we waited for ten minutes and during that time not one waiter or waitress attended us. Several employees walked passed our table and not one of them made eye contact with me. As adults we can wait for service, but when two kids are involved then the game changes. This was our prime location to eat but now I'd rather drive farther and maybe the service will be better at another location. read more

Thuis place is awesome! Kellie the server bless her heart was working the bar and tabels but did not miss a beat!!!!! very attentive and gret food 2 for twenty are the best! we came on May 09.2015 Keep up the great work it shows read more

This place is going down hill! Poor management! This store is always busy but doesn't even have bussers?! I don't want someone that is Serving my food cleaning the bathroom in between my courses! Ew! The food is trying way too hard and just isn't quality. Get back to basics and try perfecting that. read more

Today I took my family to chilli's and we got the best service ever. The young lady that help us was Makenna she was great and verry attentive thanks management for having this great lady in your team :) read more

Great service! I left my expensive Starbucks cup at table and our server walked through the parking lot to give it to me! Very happy!

First time visiting Mexican restaurant. The restaurant was crowded and busy even on slow Monday night. We got our turn waiting after 20 minutes. We started with appetizer and the main course. We wanted to have chicken grill in hot sizzling plate, but we did not get that so we ordered chicken chipotle instead. The food was delicious though some communication error and misunderstanding occurred. Because We were new don't know the menu item in details. But she handled the issue professionally. Service was great even in such rush time. The new and interesting thing I found is having kiosk at the table so that order can be done by self from the table. will be going back but I will explore the menu before I do order. read more

Chili's - Kiosk order - American Near Me - Buena Park, California

The portions have gotten smaller and smaller. Food was ok but wont be back anytime soon.

The food was pretty good but at the front we asked for a seat and then the lady walked over to see if there was an open table, some time passes and we see people pass us and go to there table before so then we found out that they never wrote down our names, so when we where reminding them of us there were constantly denying the fact that we talked to them. read more

Ok so I wanted to update my review due to my most recent experience. So I came here with a friend last night. So she went in to get a seat while I was parking my car. When I came in I didn't like the table they had seated her at. So I asked the host Hector if we could get a booth instead. With a huge attitude he stated "Well it's going to be at least 20 minutes". I'm like that's fine, but boy was he rude like I was inconvincing him. So since my friend had already ordered her drink I just went back to our table to sit down.So our waiter Ryan came over to assist us. He could tell I was upset, so he asked what he could to make things better. Within 5 minutes he walked us over to our new table that I had requested. So our experience went from a zero to a 5 star experience within 5 minutes. Ryan was so awesome and attentive for the rest of our dining experience. The manager Jackie even came by and helped out and made sure everything was ok. I can't thank both Ryan and Jackie enough for making the rest of our dinner experience as great as it was. Chili's needs to hire more people like these 2 and you will continue to have loyal customers. read more

Came here on a Saturday night around 6pm and there was no wait. We were seated right away and were promptly greeted by our server Gino, who brought us drinks right away. As we were ordering our meals, he was kind enough to recommend the 2 for $22 deal, which our entrees were included in, plus we got an appetizer included. That saved us money and got us more food! Which we appreciate because most servers don't try to save you money. The meals were pretty good, I had a bacon burger with fries. My mother in law loved the margarita Gino recommended. He brought her some grilled jalapeños when she asked if they had anything spicy. He also included salsa and guacamole with our chips, which I think it usually comes with one or the other. Had it not been for Gino, it would have been an average dinner. But thanks to him, he made our dinner enjoyable by going above and beyond for us! I wish all servers were like Gino!! read more

Love the service. A+ on team work, did not have to wait for our food everything was nice and hot. Was able to get help from any staff member. Management Justin was on point. I have worked in the restaurant industry and this guy is running a well oiled machine. I recommend this location. Thank you for everything 5 stars all the way read more

just ate here once again and like always service was amazing and the server AMY was really cool and helpful even though she was busy with other tables she always made sure we were ok amd our drinks stayed full read more

Love their food, my kids enjoy cilli's food. Very kid and family type of restaurant that is cost effective for people who go in larger groups. read more

Was very disappointed, we as a family went to celebrate my sons birthday and they didn't even give him a dessert or anything. He is a child and was very excited for me to let the waiter know he was celebrating his birthday. All the waiter did was light a candle held it in his hand and had him blow it out, he was so upset. We'll never visit this location again. Our server was MAC read more

if i could give no star, i would. they force you to order chicken. no beef substitutions. got rid of country fried steak. ridiculous

Great spot, good chill vibes. I was slightly dissapointed with the chicken pasta, but mariahs attentive service and positive energy made up for my choice of entree. Id definitely come back and chill and watch a game with friends and fam! read more

This Chili's is the worst ive ever been to, first when we arrived the ac was blowing right above us (it was almost 10 pm) and me and my mom were freezing we asked the waiter if we could possibly move to a different seat he said he would let the manager know to turn down the air. about 20 cold minutes later we then attempted to move seats again which there were many empty seats, the waiter told us he already let the manager know to turn down the air and walked away. When we first arrived withing the first 5 minutes of us being there we ordered and got drinks. around 40 minutes after being there our waitress let us know she was going to check on our food. she then comes back 10 min later and tells us that she forgot to put the order in and the foods just now being cooked. During our 40 min wait for food a waiter was picking up plates from a table across from us, while doing so he dropped a small glass bowl which shattered and there was cole slaw and big chunks of glass all over the floor. about 5 different employees including the employee that dropped the bowl stopped numerous times to look at the broken glass but did not pick it up. it got picked up about 10 minutes later. Finally about 10 min after we were notified that our food was being cooked we finally received our food, i don't understand how if it was just being cooked 10 min prior that the food could come out so cold. I WOULD DEFINITELY NOT RECOMMEND THIS RESTAURANT LOCATION TO ANYONE! read more

My hat is off to the manger -- Debbie -- she was amazing as was the TO GO server Kaitlyn. I ordered food to go -- got it home and honestly it was cold.out of 3 meals -- 1 was hot and ready to eat. I called the store and talked to the manager. I explained what we bought and she said to bring it back and she would do whatever she could to make things right. She was willing to let me come back tomorrow night or when ever it was conveniant for me. I was not a crazy upset customer -- I just explained what had happened. I immediately took the food back so as to not cause them confusion with their receipts. When I got there she refunded me my receipt and graciously gave me some yummy soup and garlic bread (she said I could have what ever we would like -- the soup was my idea). I just wanted to say thank you to them for making a yucky situation -- a great experience. I will go back. They truly treated me right and had exceptional customer service. read more

Struggling with how many stars to give here today. Normally we have decent service. Today was horrible! By the time she came to take our drink order, we were ready to order. It took another 10 minutes to get our drinks because she had to bring our chips and soup with the drinks. I think she may have checked on us twice. Not a good multi-tasker. Could never bring just one thing or just get something for our table, took better care of other tables. Food was good, service horrible. read more

Chose 2 for $20 menu I chose the chicken crispers, mash potatoes, and corn on the cob for appetizer cheeser which were motzerella sticks. My husband chicken and carnitas fajita plate. Both plate very delicious. read more

We sat down food took about 1hr to come. When it did get to our table it was burnt and cold :( very upsetting. I had 3 hungry kids and nothing was being done right. When I asked for check they took 30 min to bring it after I had to get up and ask the manager for it and even then he forgot so I had to wait longer. What a bad experience I usually go to huntington beach chili's I guess if I want to eat at chili's I will have no choice but to drive further out. read more

Excellent service! Ramon is da bomb, so are the chips and salsa. :) I'm in love with the margaritas and I want to ask the fried pickles to marry me. read more

Great food, great service! Even tho its super busy you don't even wait over half an hour for your food which is great! Reason for 4 starts was the bathroom were kinda dirty.. read more