Server & greeting staff at the door was nice enough but 2 out of our 6 entrees never came so we had to ask what happened because everyone else got their food about 10 mins prior. Maybe he didn't put order in correctly. Then when the 2 late entrees came to table 1 was wrong. Lastly, the margarita chicken (came with black beans & rice) was burnt/black!!! Therefore it was very dry & tough too. ------- Went back there for lunch today (Monday, Jan. 21) to give them another chance. Boy it was even worse and we didn't think it could get any worse! They couldn't even get simple requests correct. They kept making mistakes & just couldn't get anything right (from the kitchen staff to the server, even though she was nice enough). Very unfortunate. We won't be returning and I would highly recommend everyone else does the same! They need to replace management perhaps..even the manager on duty, Eric, was rude and unfriendly. read more

Chili's - Burnt Margarita Grilled Chicken :( Very try & tough - American Near Me - Corona, California

Always good friendly service and good food. We go often and our family picks Chili's for our meet ups away from our homes too.

A very generous 2-stars for my most recent visit only due to the good service and Bloody Mary from the bar. The rest of the experience was really limp: 1. Pasta with chicken was soooo DRY that I had to request a side of Alfredo sauce just to make it edible. Who are these cooks who send stuff like this out? 2. Tiny piece of garlic toast.....about 50% of the normal size. Dry with little flavor 3. Side order of the usually yummy street corn was old, dried out and cold upon arrival. It looked like it was left over from the lunch crowd and was being recycled for dinner. 4. Nasty men's bathroom with pee all over the floor as well as overflowing towel baskets. Spoke with a male manager who told me they have NO regular schedule for cleaning it and that it is more or less an honor system of which servers want to do it. WHAT? NO server wants to ever be on bathroom cleanup duty, so it will be constantly avoided all day long UNLESS there are specific times and people assigned to that task. WHY is this location so inconsistent with its food product, service and cleanliness? No wonder it only has 2.5 starts. read more

On my first visit to this location, after reading previous reviews I was skeptical BUT I had the best experience ever. For starters there was no wait, secondly i got seated and offered drinks within 2 mins of being there. ALSO best server I've ever had at chilis or any other restaurant. His name is Manny, his honest recommendations and very friendly customer service skills made my experience pleasant. I will definitely come back and also keep in mind that the way you're treated will reflect on the initial treatment you give them. Customer is not always right. A lot of you are either way too picky, impatient or just plain demanding. Anyways Chili's this was a great visit. Thank you read more

One of my favorite and frequently visited restaurants. I love the device. Manny is my favorite waiter. Always knows what we want and has drinks and chips with salsa ready before I get seated. read more

Chili's - With my daughter at chilis - American Near Me - Corona, California

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I got the sunrise burger. In the picture, it looked like a huge, delicious burger, but i was very disappointed when it came to the table. The burger was much smaller than I expected. It looked similar to something you could get at a Wendy's drive through. And the fries order was equally as small. For $12, you're better off going through a drive through and super size the meal. read more

Chilis has always been my most favorite restaurant. The drinks and chips n salsa are my downfall now that I am vegan tho, I would like the see the restaurant take it one step up and provide a vegan option. I know you can have the chips n guac, black beans and/or race, but let's take it further read more

Always have loved Chilis. Unfortunately, this one has been hit hard by the shut downs and all

Fairly standard Southwestern cuisine. Fresh ingredients, nice presentation, always tasty. Jacob was our server. He did a great job. Thanks Jacob! We ordered the Triple Dipper and a kid's mac and cheese. Plenty of food for our family. Kids were happy and ate everything. iPads are a great distraction for the little ones. Bathrooms are clean and nicely kept. All in all, I'd recommend Chili's, especially for the family dining crowd. read more

Chili's - iPads are a great distraction - American Near Me - Corona, California

What the hell happend to this place. Whoever redesigned the menu should be fired. 99% of the food here etheir has BBQ Sauce, Pico De Gallo, Black Beans or Corn. This place was always a solid contender in the Junk Restaurant Class (Buffalo Wild Wings, Applebee's, TGIF) but sadly this place doesn't even make the cut for last place. I rather go to Sizzler. When these people put together a decent or even half assed menu maybe I'll come back. MENU FAIL! read more

Good food. Good people. Good times. This joint is fairly chill. I like to sit in the bar area, the girls offer the best service in the place. The soups and chili are the best. I really enjoy the $8 lunch specials. You get a good bang for your buck. Spot can be busy but at least the yelp app will tell you what the wait is before you head that way. Place is always clean. Restrooms are clean. There is plenty of parking so no worries there. A lot of the stores are closing at the Crossings so I am curious how long the restaurants will make it. read more

As with most Chili's restaurants, this location can usually be counted on for decent food and an inviting atmosphere. I find myself going for a bit of both. Although it is boring to me to review large, chain establishments, I have been dining at this particular one for over a decade. That said, I feel this particular restaurant deserves an honest review. So Jason, you have been eating there for a decade...why only 3-stars then? Well, because its Chile's...just Chile's...no more, no less, and the corporate philosophy of order and efficiency in the name of the almighty dollar implores all Chile's to be the same. This one is in a nice place, in a nice area, and over ten years, I still enjoy coming here. The Atmosphere: FUN! This Chile's has a nice bar area that just invites feelings of laid back comfort and fun. It is a rectangle shaped bar where you can enjoy a good game on the big screen or people watching...Which can be WAY more fun by the way. The bar is open with a nice color scheme and lots of windows allowing a good amount of light during the day. Not a dim, dive bar here. The one problem I have is that this restaurant gets so packed, it can be difficult to find room to stand, let alone sit and order a beer. One thing I don't like is that the bar becomes a defacto waiting area and if you happen to be sitting at a table close to the lobby it can be annoying. The Food: I must say, I enjoy their new menu and selections. From steaks to seafood, Chile's has a bit of everything. I enjoy their appetizers and appetizer combinations. Their steaks are tasty and their new garlic butter steak was VERY good. I am a big fan of their tortilla soup and nachos as well. Their new menu is inspiring and I found myself wanting to go back to try some of the other new items I saw. I do feel the desserts look better on the menu than they taste in reality, but hey, they still taste good. The Service: In ten years, I have NEVER had bad service here. As I stated before, this location can get packed, but they handle it well. The bartenders are attentive as is the wait staff. Overall Chile's is Chile's...One thing that frequenting this restaurant over a decade has taught me that I think I should mention however.... Since 2008, the prices have stealthily crept higher and the portions have been made ever so smaller. You almost wouldn't notice it, unless you come about once a month like I do. This past weekend was the most glaring example of it. Yes, the garlic butter steak was delicious, but what they said was 6 oz was barely over 3. And no, cooking is not responsible for a 50 percent reduction in size. It is obvious that Chile's is trying to become as profitable as possible....There is nothing wrong with that....But now, I am starting to notice it. As long as the food is good, I will probably keep coming back, but I can see a time when I might think twice. Anyway....TRY THE VEAL! Just kidding. read more

We have been coming to this Chili's since they first opened. Unfortunately our experiences here, lately, have not been stellar. We were there this past Sunday-arriving just after 5:30 or so. We were quoted about a 20 minute wait and it was actually a little less. Great start, right? We were a party of 5. 3 women 2 in their 50's and 1 in her 70's, 14 y/o girl and 5 y/o boy. After we were seated we noticed that the temp in the room was pretty cold-colder than outside. This does tend to be the norm in Corona-I jokingly say I am going to start bringing a blanket when we go out! After we placed our order I mentioned the temp to our server and she said she would check into it. A few minutes later, the manager, Jeff, stopped by our table. He was very personable and explained that the air wasn't on, it was just the fan. However as we were talking the air from the vent (right over our table) seemed less cold. He said he would check to make sure the air wasn't on on and I think he most have because after that the temp was fine. We ordered 2 of the $20 dinners for the 4 adults/teens and the small one ordered pizza. Chips and guacamole and fried cheese were our appetizers. My sister noted the time we ordered since we have had problems with long delays here in teh past (my last visit our food was served late and cold and we didn't get any silverware-really!-that meal was a complete comp!) Chips, salsa and guacamole and cheese came pretty quick along with beverages. Chips, salsa, and guacamole were good as always! Fried cheese was just okay-should have been hotter. We were done eating our appies and thought too much time had gone by-sure enough when we checked it had been about 30 minutes. Our server stopped by to say that our food would be up soon and we asked to speak to manager, Jeff. She said they were waiting on my fajitas. Food arrived in about another 5 minutes. Well, most of it. 2 burgers, ribs and pizza came. Pizza was hot. Burgers and ribs were not. Burgers we way over cooked. My mom ordered mashed and got fries. Server brought her the mashed pretty quickly and they were nice and hot. My chicken fajitas came in a few more minutes-sizzlilng hot plate. I noticed that the chicken looked different from the last time I ordered (I think it was Nov. 2013). The chicken was blonde-no grill marks. Looked like it had been poached. Onions were slightly burnt but that is normal with fajitas. Jeff arrived a few minutes later and listened to our complaints and explained a few things. Chicken different-yes, Chili's has gotten rid of their grills. WOW! Due to carbon footprint. Pizzas and fajitas are made at the enchilada station. That caused their delay. Other food was ready and sat while waiting on rest. That is not how server is supposed to handle it. Also, he agreed that the 5 y/o's (very antsy) pizza should have been brought out asap.Also, the server may not have put our order in right away. He checked the ticket when we asked to see him and it had been stamped about 20 minutes earlier. We let him know it had been about 30. Jeff, again, was very personable, and gracious! He was awesome! He said he is working on making changes at this location. He took some of the food off the bill. We did tip the waitress, though definitely not 15%. She failed to get our food out hot and she never asked if we wanted a refill on chips. We will be back to this location, but we will continue to keep track of food delivery time. We do like the food at Chili's though I am concerned over the changes in how they are prepping some of their food. I won't be ordering the fajitas again. read more

Family and I went out for Grandparents Day, there were 8 of us dining. Unfortunately, my order was screwed up and out of the eight I'm the one that uses yelp the most! I ordered the 2 for $20 and asked for a medium rare 6 oz. steak only to receive a well done steak! Argh! So, back went my steak there was no way I was going to grind that rubber! So, sure enough they came back with another it was so rare my daughter kept questioning how could I enjoy eating something that bloody! I was somewhat uncomfortable but, I was hungry and didn't want to send it back again! So I ate a raw steak!! Anyways in the end all was good as the manager came over and apologized for my over done steak and said he took it off the bill! So, I ate for free! I hope it doesn't happen again because the waiting without half your food does suck, cause everyone else is eating and your not! read more

Chili's - Outside view - American Near Me - Corona, California

Bathrooms were going through renovation, but that wasn't my issue, my issue was the filth. The food was good as usual but the waitress help was a little lacking, which I am not used to at a Chili's. read more

I specifically got an account for our server "Andrew".. He was pleasant, quick and efficient.. Despite going during the dinner rush and with multiple Xmas parties, he always stopped by our table making sure everything was to perfection. He was very informative with everything going on (being short staffed) and was definitely on the ball. My dad and I couldn't stop talking about what a pleasant experience this was. read more

Sorry to say I am disappointed I have not been here in a while because the service we received last time was bad. Thought we would try again but Looks like it has not changed. Can't even get our waitress to stop at our table to get refills or container to go They need to work on this big time. Well looks like we won't be returning here ever again Patron at table 34 read more

Happy Hour ALL DAY SUNDAY! That's a nice touch. The wife really appreciated this fact. While shopping on a Sunday, we decided to stroll by this place. See them on every corner now (maybe they are related to Starbucks). Always love their $20 deal for 2. It was a little crowded, so we decided to sit in the bar. Service was fair. Food was alright. The biggest plus side was the ALL DAY HAPPY HOUR! My recommendation is to join their club for coupons and deals. They are automatically emailed to your smart phones and show the server. I overheard a guy ordering his dessert to go at another table... read more

Am surprised to see the amount of stupid people that rate and use yelp. One gave them 2 stars because of other people were too loud... Really?! Or because they didn't get the right seat they wanted. Flat out, the food is great for the price, the service is amazing for any restaurant and I would and have recommended this place to anyone! Keep it up chili's, you're doing it right! read more

It's not a surprise this place only has 2 stars. Service is slow even when it's not real busy. You would think an establishment would want people to come back especially since there is quite a bit of competition in the area. Maybe since it's a large corporation it's easier to absorb the loss. I recently read an article that the bigger box sit down restaurants are failing with the millennials (I'm not a millennial) and this place is making me realize why. You think every bar, restaurant or service related business would do whatever it takes to keep em coming back! This like minded millennial won't be back anytime soon. read more

I took my family to dine at Chili's. Chilies used to be good don't know what happened, but the server was terrible bad attitude and the food was horrible and to make matters worse the manager brought it out and if he didn't see anything wrong with it that says a lot about their management and their kitchen. The food looked like it was microwavable.. The mini burgers were so dry and hard to bite, the pasta with chicken had no flavor and the salad some of the items looked like they were already decomposing and my enchilada platter well the rice looked and tasted four days old the beans dry flavorless probably because of the microwave. I regret taking my family. Not going back! read more

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They close when it rained outside and the wait is always so long and they don't do reservations or call ahead or anything like that. That is horrible. The service is always crappy and the food is cold by the time the server brings it to you. read more

Went on Wednesday for my neighbor's birthday dinner. We arrived at around 7:20pm and was informed that it would be a 25-30 minute wait. Needless to say we decided to wait in the bar and have a drink while our table was prepared. Aftewr ordering a beer and an iced tea, the bartneder informed of it would be a moment as they have no clean glasses to serve at the moment. Looking around I found the area under the tv on the right side of the bar to be covered in dirty glasses and dishes. When the rest of our party arrived, I looked around and found most of the tables were not being bussed by anyone. After about 25 minutes we finally got our table which was cleared by the hostess. We ordered our drinks and food. It took an hour for 6 people to get their food. One of the people ordered potatoe skins with sliders, and texas egg roll. the egg roll was soggy, the sliders buns were hard, and the potatoe skins were actually limp. either they microwaved the food or it sat under the heating lamp for an hour. Some of our party got their food incorrectly, and most of the food was served cold. after speaking to the manager about the issues with our food and the overall hygeine of the restaurant he decided to comp us our food. Needless to say none of the tables around us were cleaned until we made an issue about it with management, with several tables having left over food and dirty dishes on them for over an hour. I actually watched them move the dishes from one table to another just to make room for some guests. the bathrroms were disgusting and the floor in the server prep area was covered in food and grease. Needless to say that since they are willing to leave their dining room in the sort of breeding ground for food born illness and serve food that would not even pass as credible at any prison i will not be back to visit this location. I have forwarded the pictures and the complaint with the health department. the amount of bacteria and potential virisus that were left out for not only myself but small children to get hold of was horrible. I hope they clean up there act but based on this visit I can not even give them a second chance. read more

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Alexis Medina was our hostess and was really nice, other customers were complaining and she was very calm and professional in dealing with the dinner rush customers. Some young ladies get frazzled, I thought it was impressive watching her handle the situations so I thought I would express my appreciation. read more

Whenever i go to Chilis, I go to this one. My cousin lives in Corona so i pick her up and we go often. We like ordering the 3 for $10 and getting our free chips and salsa. Today, we went and we were greeted by Lucas. He is so sweet and friendly that you just wanna give him a big hug because you can tell he works hard and is so ready to help. These last few times we were served by Manuel (i think thats his name). We don't like getting served by him cause he's kinda rude and pushy. It seems like he gets bothered with anything we order or ask for. Last time he lectured us about the new straw law lol It's ok though cause I think we got a little used to his personality. Another server (Matthew) is awesome. I wish he was always our server because he is always happy to take our order. All in all, I like coming here cause the food & price are good. read more

I would like to start off by saying I have worked in food service, and we were 'that' table. 13 people, 7 of which were kids. We also had coupons. Yeah, ouch. Our server, who I cannot remember the name of, was PHENOMENAL!! Drinks were never empty, she accommodated our difficult coupon situation, and she was flat out amazing with the kids. Could not ask for better service. Whoa, only three stars? Yeah we hooked her up on the tip and if Chili's is reading this, and has any kind of employee rewards based on Yelp reviews, please know that this rating in no way reflects the awesomeness of the server!! The food took well over 30 minutes. When it arrived, it was okay at best. I ordered a guacamole burger. It had way too many jalapenos and was luke-warm. Also, of the 12 plates (two littles shared) that were brought to the table only 4 were right. 3 of the 7 kids received only entrees and no sides or vice versa. I upgraded to the sweet potato fries and received regular fries. My wife received no ranch. All three burgers at the table were entirely too greasy. We were less than satisfied. Now for a little food service trick...a lot of people would attribute at least a few of these problems to the server. I, however, did not say anything until the bills were presented. EVERYTHING we ordered on the bill was 100% CORRECT. Absolutely no fault to the delightful server. This Chili's needs to pay more attention to detail on the back of the house. The food took forever, and then it was mostly wrong. Every star earned on this rating came from the overall experience and not the quality or accuracy of the food. We also noticed no managers on the floor. I expected to see some sort of quality control in the front of the house since there was clearly none in the back. Luckily, the servers and host staff have everything pretty much down all by themselves. We will return, thanks in small part to the server. We will return, mostly, because of the convenience and that is sad. read more

Why does this place exist? Seriously. Visited tonight with She who must be obeyed and my clone. Our Betta died, so we thought we'd stop by Chilis for dinner and then go buy a replacement fish. This is our 3rd or 4th time in since it opened some years ago, and every time we come, we leave feeling the same. Disappointed in the food, and a little sorry for the kids that have to sever it. the service was great. The hostess, servers, and busboy were all friendly, professional and attentive. As on other visits, the failure is in the food. it's a combination of bad recipes and poor execution. I got the 3 tacos combo special, and my wife got 2 chicken tacos. The Sprog got a plate of fries and shared with us. I got one fish, one chicken and one Carnitas. The fish was really fishy, just not good or fresh. The chicken and carnitas were better, but tasted like smoke flavoring and salt. The cabbage was the best thing on any of the tacos. The rice and beans were good, but not anything special. My wife's two chicken tacos were also just OK, but kinda wilted and plopped on the plate like no one gave a crap. Overall none of it is ever really bad, it's just never close to good. I'm sure I'll forget this review in a few years, have another crappy meal, and then realize I should have known better. The boy got his new fish at petco, named him Ron. God knows why, but as long as he's happy..... read more

I've been to this Chili's multiple times, but the last two times left a lot to be desired. The first time we were our waiter treated us like a nuisance and when we told them it was my friend's birthday the waiter asked us if we were sure we wanted to bother because it was only a scoop of ice cream. The second time we were completely ignored along with three other tables around us. My daughter got her kid's quesadilla first and after 30 minutes we had to go to the front of the restaurant and ask the manager if the rest of our food was going to come and when it did it was cold. We saw our waitress twice which was when she brought us our drinks and our check. We definitely won't be returning. read more

Chili's - Gum hanging from my table - American Near Me - Corona, California

The menus were sticky and filthy. Who knows when the last time they wiped it down. Yuck! Mentioned it to the manager I don't think he gave a sh*t, he still gets paid. I hope corporate sees this post. Gosh,really please clean your menus, that was disgusting. Take some pride. I worked food service in my younger days. My manager emphasis to make sure our menus where wiped clean. read more

My mom and I came here for lunch today and we had the best time. Our server Mikey was amazing!!! He had such a great energy and provided great service. He always made sure we had everything we needed and was great to talk to! We'll definitely be back! read more

This is probably my favorite location when it comes to after work shenanigans. The workers are happy, energetic, and very very very friendly here. Every time I come with friends or family- at the bar it seems intimating but the girls who normally make my drinks are always talkative and fully energetic. Food is great, atmosphere is great, and overall everything about this place is great! read more

Everyone knows what a cheap bastard I am. So if I can make something myself and I get more of it and it's cheaper, then I'd rather do that. But I went out here for a special occasion so I didn't have much choice in the matter. I ordered chicken strips with fries and although they were good and the waitress was extremely nice and very attentive, I just didn't like the idea of having to pay $8 for some chicken strips. At home, you don't get three different dipping sauces to go with your homemade strips, but you're getting way more strips for your money. Sure, what's 8 bucks when you're saving time and effort? But every cheap bastard knows that you shouldn't have to pay that much for something so simple. There's nothing extraordinary about this particular Chili's so if you're a fan, there's absolutely nothing wrong with it. But if you're a cheap bastard like me, you'd better order something you can't make at home. Otherwise, you're gonna feel like I feel and wonder if you should have ordered something else. read more

3 in the last 5 times we came here to eat the they closed at 4 because of staffing issues. All the other restaurants in the area do not seem to have that problem. Before going you may want to check if they have enough staff to be open for in side dining read more

Well my Mom gets a craving for the Chocolate Lava Cake every once in a while so a couple of weeks ago..we go. She got a yummy salad. I got a rib eye steak. Food comes. My salad is good but my steak is raw. Raw raw. Send it back. Still raw. Send it back. Gray & steamed looking. Management apologizes profusely, but I'm over it. Just take it off the bill & let my Mom eat her cake. But then Chris comes over & insists I just let him personally cook my steak like he does his at home & give him six minutes. Okay. Mom orders another drink. OMG! SOO worth the wait. Absolutely cooked perfectly & honestly one of the best steaks I've ever eaten. Still didn't charge me. Now that's the kind of customer service that makes me want to go back to a place. Thanks Chris!! read more

I have been a long time customer and I can understand that under the current situation with COVID-19 things are so very different, but that is not an excuse to be understaffed and be rude to your customers. I was there yesterday and was told the wait time was 30 minutes and hour later the hostess sat a couple who got there before we did and before she did I asked (since I knew I was next) if I could be seated in a particular area since the sun was bad and seating was outside. She rudely replied"I have to check I'm seating them first" after I specifically said I know I'm next. Turns out she skipped my family and another couple. They complained and I also said that she had seated people that got there way after we did. The server who we spoke about this told us and the other couple in a very low voice, "it's her first day". I was livid! Does that give her the right to be rude? I also noticed she was not disinfecting the tables and cleaning them properly. I took a picture of the contactless checkout machine on our table because it was filthy and clearly she was not cleaning them knowing most customers were using them to check out. The service was bad the orders were taking so long it was the worst experience I have had there. It's sad that they don't put more effort on providing better customer service specially during this time. The worst part is that I had a doctors appointment that I missed because of how long it took. read more

Chili's - Filthy not cleaned or sanitized - American Near Me - Corona, California

This place is sad. The service was very slow for the place being empty. Everyone looked like we were bothering them by coming in, even the manager. I will not be returning. If your looking for precooked food that they heat up this is the place for you. read more

Our waitress Cassandra was amazing. One of the nicest greatest waitresses ever had. The food was good we ordered a lot. They had some good deals and we ordered an appetizer and the deals came with dessert. Food was good but fajitas needed more sauce like on the veggies how they used to do it back in the day. Last time I went was the same, hardly any sauce on the chicken fajitas. Kindly mentioned it to her and she offered to have it redone for me or if I wanted the sauces. To make it easier asked for the sauces. She was very kind and nothing was an inconvenience for her. She was just there to serve you and give you a great experience. Well she did. The fajitas tastes better with more sauce. Thank you Cassandra! We left full and happy. read more

I ordered there penne Alfredo it took an hour and a half to get my food. Also the penne was cold so I told them another 30 minutes later they bring the food.Alfredo was ok but certainly not worth the wait read more

Pretty good, we had 2 servers, they were both good. Food was good, nothing spectacular, but nothing bad either.

always great service but the menu is very limited. it's a great place for some appetizers and drinks though, a quick lunch date with just appetizers here is really fun but wouldn't recommend eating here if you're really hungry. read more