To go order preparation has little care for the recipients. Listed food allergy with request of no ranch (honey mustard sauce selected in wing order). Person prepping order ignored food allergy listed in notes and filled containers of ranch inside (4) and no honey mustard. Makes me wonder about the total care of staff when it comes to food allergies when ignoring order simple requests for a dipping sauce that was listed in the order. read more

Kevin was an absolute dream of a server! He blew me out of the water with his service and positive energy. By far the best experience in a Chili's IN MY LIFE! Go see Kevin!! read more

For some reason I love their salsa. I always get the chips & salsa from these guys. The "perfect" margarita is great as well. read more

I had the 3 for $10.99 meal tonight. I got a bacon burger and chicken tortilla soup. We also got chips and queso.. the first time the queso came out it was cold, not even luke warm, just cold. Our server was super sweet and quickly replaced it with a hot one. Our soups came out and they were all great. My daughter and I both had the bacon burger and hers was over cooked and mine was way undercooked. Our server had gone on a break so when the bartender came to check on us about 10 min later I told her my burger was too undercooked and I couldn't eat it. She offered a new meal or a free dessert but we weren't hungry anymore and they took my meal off my bill. I would give the service 5 stars but the food was about 2-3 so I rounded up. read more

I don't think you can ever go wrong with Chili's. I find it a great place to bring the whole family, or for a quick happy hour. If you sign up for their club card, you get FREE chips and salsa, and they always email coupons for FREE dessert or appetizer. Every month they offer a different $5 margarita. My go to item here is definitely their fajita's. What's great is that they have a dinner for 2 for $25, which includes appetizer, dessert and 10 meal items you can choose from, including the chicken fajitas. I gave this location 3 stars, because I find that every time we come here, we have to wait awhile, before the server greats us. Otherwise, I would have given them a solid 4 star review. read more

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Food was great we had a pleasant dinner. Good Service and friendly staff . I would definitely recommend and will come back to this location again. read more

I always forget just how great their 2 for $25 deal is! And since the last time I have been there, it must have been updated because I actually liked my options for the entree. Chili's is always a great choice to go with friends whenever you can't really decide what to eat. The prices are affordable and their menu selection is not too big where it overwhelms you. They also have awesome deals! One of my friends got the express lunch special for $8 you can get unlimited soup and salads and chips. You can also mix up the soups from the selections they offer. My other friend got the 3 for $10 where a drink, appetizer and entree was all included. I ended up doing the 2 for $25 and upgraded to the Molten chocolate cake for an extra $2. The mango chicken chili was good! The chicken was tender and the sauce had a mild kick to it, although it was a little too salty for me. read more

Chili's - Mango-Chile Chicken - Tex-Mex Near Me - Reno, Nevada

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Last night 08/17/23 I took my family out to dinner and then food was good , the server was great and very attentive . We got seated right away and the table was the perfect size for our party. But this when we arrived home my daughter got sick and started throwing up all that she had eaten and this morning the same with my son. Not sure whether it was their food they ordered or the queso cheese we ordered with our chips . Everything tasted fine but didn't sit . Pretty upsetting considering how much I spent and never had this problem with eating at a Chili's before . Just wanted the restaurant to know and give people heads up . read more

Let me tell you a story. Once upon a time there was a kid in college that wanted to eat out but didn't have much money. Not knowing what to do the kid enlisted his friend for help and the pair went to Chili's for the 2 for 20 (at the time that's all it would cost). Wow, 2 full meals and more for 20, that's fair deal. Well that's a good deal for college kids with low standards. The two enjoyed Chili's for what it was, where it was in their lives. Years later, the kids have grown up. One invites the other out to eat. He suggests Chili's, and having not been for 4 maybe 5 years the other agrees. Times have changed and while they used to be poor college kids, now they each have more to spend on dinner. In terms of Chili's the 2for20 is now the 2for25, so they can now spend more money for less stuff. Thanks Chili's. This time in the year 2022 Chili's was not god. It wasn't bad, but it was sad. If you are in college you are allowed to go to Chili's, if not go somewhere else. Somewhere with better standards. There are tons of mom and pop restaurants, there are much better deals, and I guarantee there is better food around the corner. I want to give chili's a 2 star, but frankly that would be giving it a higher rating because of nostalgia. I'll settle on 5/30 for my rating. 1/10 appetizer 2/10 entree 1/10 dessert +1 for decent value You have to be open to new things in life. You can't just stick to the same old stuff that was good in the past. Change is a very important, exciting part of life. Maybe you used to only like some sports, but now you gave hockey a chance and love it. Well, Chili's is digging your heals in and only watching football, refusing to give the ice sport a fair shake. Chili's is scared; chili's is following laws blindly, believing everything you read, and insulating yourself in an echo-chamber. Chilis is playing it safe, Chili's looks down on the city of Las Vegas because on it's reputation. (In reality Vegas is awesome with something for everyone.) Chili's is cheap, chili's is stuck in the old ways and refusing to evolve. Chili's is safe, chili's is the favorite restaurant of children and immature folks that haven't experienced true culinary masterpieces. Chili's is sad, chili's is being scared to take the leap and find a truly amazing spot to eat. Chili's is not worth it. Chili's can only win on value, I won't be back. I'm done with all chili's forever. read more

Service is good, the bar area is not often busy. Usually parking out front. My favorite dish is the BBQ Combo, plenty to take home. I would not order the Margherita Chicken again. The chicken seems microwaved with 2 seconds of grill marks. Also they put the rice over the beans and the tortilla crunchies on top if that then they add the chicken on top making it impossible to enjoy the flavors independent if each other and the crunchies soggy. It's more like a bowl...on a plate, without flavor. Be warned. read more

Chili's - This is how I usually serve leftovers to my dog. So much for being heart conscious here. I'll be back but thus will mot be a repeat. - Tex-Mex Near Me - Reno, Nevada

I've always love Chili's. I know it's not cool to love a chain, but as someone who grew up a Military brat with no home town, home state, or home anything...I find a lot of nostalgia when I visit Chili's as it reminds me of my childhood and early adulthood where I'd eat way-too-frequently for about a decade. I'm a sucker for their original chicken crispers. When I have a hankering for them, Chili's never lets me down. So you know, Chili's is Chili's...that might be what people hate about it, it might be what people love about it. In my case it's love. There's no surprises, don't expect anything new on the menu, I'm sure it's been the same since 1994....at least as far as I can recall. Their 2 for $22 dinner is a fantastic deal, as I can barely catch lunch for myself anywhere for under $14 dollars, It's nice to have two full sized entrees and an appetizer to split. Plenty of food. This particular Chili's has always done well for me. I'm always seated right away. Food comes quick, hot, and always made to order. Though, it's pretty hard to mess up Tex-Mex. The servers are great. I enjoy sitting in the bar area. Ladies, they have tall, handsome waiters who are kind and funny. I'll admit their handsomeness does draw me in. My husband and I joke that their servers in the bar area on Saturday nights must be what's comparable to a ladies version of Hooters....except you know, fully clothed and what not. We ate here last night and my husband left his phone/wallet there. Didn't realize it until about 18 hours later. We returned and they had it waiting right at the hostess podium. Obviously, we appreciated that. read more

Chili's - 1/2 order of Texas cheese fries - Tex-Mex Near Me - Reno, Nevada

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There wasn't any wait time at all, and our server was very nice and attentive. He would give us refills whenever our drinks got empty. Where I sat was very nice and I could hear my mom because the music and talking wasn't that loud. I asked for a medium rare sirloin and when I got it, it was well done. I really hate the texture of well done steaks and I didn't want to be rude but I asked and they remade it so well and they were very kind about it. Overall this is a pretty good restaurant and I suggest it! read more

So disappointed. Service was only So so the food was expensive and not cooked properly!! Are we to just expect poor standards all the way around? read more

We would give 5 stars to our server, KEVIN, he was excellent!! Unfortunately, due to government hand outs there is no incentive to work. Our waiter, Kevin, was running around trying to serve everyone last night July 13th, 2021. He was so friendly & upbeat even though he was one person waiting on so many tables. This young man deserves recognition or a raise! Clearly Chili's was low on staff as the wait time was fairly long. We only noticed one other server as the evening went on. . Our only complaint is that Chili's should bring back the old fajitas from years ago. They used to be a favorite. Some years ago something changed with the recipe & it's a miss. Kevin got all of our orders correct, the food & price were both great for 5 of us with the 3 for $10 deal!! read more

We had just flown into town and we needed a place we knew and where we could kill some time. Tory was our server and she could not have been nicer and at ease with us taking our time. It was not very loud and we enjoyed our food. read more

Got the free chips and salsa for being chili's reward members. Normally you cannot combine it with deals as 2 for $35 or the 3 for $10 or the bottomless soup and salad. However, I guess it doesn't apply to lunch deals as well. We ended up getting charged for it, even though we were told it applies for the lunch menu. Oh well. Since it's lunch time, they have lunch deals for $8 with a salad or soup and the entree. I got the fresco salad and honey chipotle boneless wings, which is the BEST sauce ever. I even get a side of it and dip chips in it. My man got the house salad and bacon chicken quesadilla, which is what he normally gets. He said it was quite a bit uncooked. I saw a blondish piece of hair stuck in the sauce of the wings, I took it off thinking it was mine since I have my hair dyed all blonde. Then...I saw another one which was black! And I do not have black hair, that's when I stopped eating my plate. Really gross, so I let my incredible waitress know. She apologized, offered more fries or anything to compensate, and took the meal out of our check, which was very nice of her. She also kept checking on us with a huge smile on her face. So, two thumbs up and 5/5 for customer service. Overall, this experience was decent. Great customer service, bad food quality, and some miscommunication. We still love Chili's, so hopefully the next experience would be a bit better! read more

Chili's - Tex-Mex Near Me - Reno, Nevada

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Overall our dining experience was good and bad.. We had a really nice server but she was very, very new and inexperienced. We were a rather large party and it was a hassle getting our orders taken as well as splitting the bill. It took over 35/40 minutes from the time she took our order and when the food arrived at the table. By the time the food finally came, majority of us were no longer hungry. The food was decent. I wouldn't order it again because it lacked flavor and/or seasoning. This was a consensus from the entire group and we all ordered similar things. The only great thing during our dining experience was the margaritas! I would definitely recommend these to anyone who is of age and likes margaritas! read more

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Decided to take a chance and walk in to eat. We were seated in 15 minutes! Fair warning, you should make a reservation because chili's gets packed! We were lucky! I ordered their pick two fajitas. It was great! I love chili's! I usually go to local mom and pop eateries but I still like going here every once in a while. This location is good too. Never had an issue! read more

Chili's - Steak and shrimp fajitas - Tex-Mex Near Me - Reno, Nevada

I don't like being bullied and I got to admit their was quite a bit of "pushing around" at this supposed establishment for the hungry. Like if a hungry person coming in let's say with a few of his wife's friends. Let's also postulate one has a newborn baby... all is well, your wife and her female friends are enjoying their meal and you try and have a nice dinner at the bar, because sitting with your lady and her friends is kind of a code violation. Real men separate themselves and let the ladies have 'lady time' a valuable key complement to happy marriages. Let's just say (for giggles) the lady with a baby leaves the baby at the bar with you, you'll get run out of there so quick that I hesitate to call this a "family restaurant" . It makes me dizzy to think about my 30 dollar dinner being shoved into a cheap styrofoam box (minus the sour cream cheese and salsa) thanks jerk. Plus I'm really upset that the beer I was drinking wasn't left to be finished, he just threw it away. The baby wasn't even mine and the way he was using my "supposed maternal love" to run me out of the bar makes me pretty positive I WILL NEVER RETURN how anyone could take advantage of that situation I such a shady "I hate children" attitude without even asking me if I could simply give the child back to its mom. Instead running me out of the bar has got to be one of the most epic failures in service I've received to date. That's honestly pretty low considering I've been to a burn, yeah you beat the dirtyness and grunge by a mile. Thanks for kicking us out I truly hope you don't spend that $0.50 tip all in one place. If you have hungry young ones, I think this place should be avoided at all costs. read more

I keep forgetting to check in when I go here. We try really hard to eat local, but with the pandemic, and having to make reservations, Chilis has been an easy spot as of recently. They have a killer deal for 2 people. 2 for $25. You have a limited menu to choose from, but the options are great. Split an appetizer, unless you each get 2 side salads. You each chose an entrée. We always go with Chicken Fajitas. And then you split a desert. To say that we are full at the end in an understatement. The service is always great, we love to chat with a few of the bar tenders, and the food is always tasty. Good times! read more

Chilis es un restaurant familiar y a la vez para adultos, ya que puedes tomarte tu margarita acompañado de unas buenas alitas! Y si vas en familia, una buena hamburguesa no cae mal! read more

I normally am not a fan of Chilis, but after going lately because it is my toddlers favorite it's grown on me. The food always comes out super fast and I love their guiltless grill. When it's a hit with the toddler you have to go. ‍ read more

First off i really feel bad for this chilis it never seems to have many people there, i have always enjoyed my experience at chili's over the years but i haven't been to this location in years. Sunday my whole family went the waited was great really nice guy this review is for the horrible food and bad management. First off the chips were so undercooked they were chewy, we didn't send them back we just ate around the truly awful ones, which were about half the basket. Then our food came i got a chicken sandwich, i ate half the sandwich which was insanely salty and had the thickest breading ever well i went to pull a chunk of the breading off, cause it was just so much and two longgggg black haired held the breading together!!! I instantly grabbed the waiter and showed him it was attached to two parts of the breading he kept apologizing and went to the manager. The manager never came out to talk to us or apologize and the waiter said the manager took off a portion of your bill. My sandwiches as $16 i never touched the fries and guess how much they took off i thought likely they would take off the sandwich but no the manager took off $6 That's all!! It was over a $60 bill still it wasn't like they were loosing the whole bill if they took off my sandwich. I'm incredibly disappointed with this place the food was awful the manager awful! Honestly i will not ever go back to this place. read more

Dined on 4/6/2024, Staff is very friendly and attentive. The best thing is that the prices for the portions you get are great. Specifically the 3 for me 10.99 for an appetizer drink and entree is fantastic read more

Service was non existent. Never got to order. 10 after being seated we just left. Table was filthy and employees were not interested in anything other than their phones. read more

Cody the manager is great!! 5 stars for him, my delivery order was completely wrong and he went above and beyond to make it right! Fresh food and compensation for having to pick up my order myself (DoorDash was the delivery service that messed up) Thank you so much Cody for making sure our right went well! I appreciate it so so much! read more

Staff was helpful, curbside a breeze. Thank you for that. Food - two out of three meals were a bust. Fajitas top notch. Triple dipper - the "crispy chicken crispers" were cold, chewy and well, were old? southwest egg rolls - ever seen them served whole? Asking for a friend. No in all seriousness - they were whole and also soggy. Ordered two side Caesar salads - old wilty lettuce and not even half full in the containers.... it's lettuce. It's used at most restaurants as a filler. Should have taken more pics.... disappointed. Son was happy though. Order the fajitas. read more

Chili's - Crispy Chicken Crispers - Tex-Mex Near Me - Reno, Nevada

I love the food and the service the hot ice cream cookie is amazing crunchy on the outside and soft in the middle I'd eat 10 of them if I could read more

Shauna was amazing! 100% the best attitude ever! Stopped by often, made recommendations and kept us informed. read more

Chili's - Skillet cookie - Tex-Mex Near Me - Reno, Nevada

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Just are here last night I come here all the time whenever I come to Reno I know so many of the waitresses and waiters they are all so kind and have great service also can't forget about the food I love so much here and I'm a picky eater read more

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I usually enjoy Chilis. Their lunch specials are fast, inexpensive, and fairly tasty. Why 1 star? Glad you asked. Well it stems from arriving at 1:30 on August August 9. I understand social distancing. I also understand why not all tables are open. What I don't understand is being told there are no tables available when there appear to be tables available in open sections (we had sat in one such empty table the week before). What I understand even less is taking my phone number (I repeated it twice) and being told there would be a 15 minute wait AND NEVER CALLING AT ALL. We ate lunch next door at El Pollo Loco, which cares much more about their customers than Chils does You want to lose a long time, well-tipping customer? Do what Chilis did and demonstrate you just don't give a damn about them. read more

Just had a great experience. We all had the 3 for $10 meal. the baked potato soup. Southwest soup. Bacon cheeseburger. Sirloin steak w/ mashed potatoes. All of it was impressive for the price we paid. Our drinks were on the table before the waiter was done taking our order. Service today was outstanding. No room for dessert, we all agreed that we want to come back & bring friends so they can have a good time with good food & good peeps. read more

I cannot say enough good things about the staff here. For a chain restaurant it is nice when the employees go above and beyond to make you feel welcome and make your dining experience great! Especially because people don't believe in working for a living anymore. Sergio the bartender will literally stop whatever he is doing during a busy shift to make a connection with all customers! The food is good, consistent! We go for the staff, atmosphere, and overall great vibes! You should too! Cheers! read more

I haven't been here in years - I came here with my boss and coworkers because her son's baseball team was doing a promotion where they would get 15% of the sales. We got seated right away had an extremely nice waitress who is very attentive and personable. While at the table I had looked up ( I like to see how clean - or unclean - light fixtures and items hung above are when I go to places) I found it interesting that the light fixtures were real colored glasses turned upside down on top of lightbulbs. Back to the food: I had ordered the Mango-Chile chicken which is a grilled chicken breast seasoned with 6-pepper blend, drizzled with spicy habanero mango glaze & topped with chopped mango, cilantro, house-made pico de gallo & fresh diced sliced avocado. Served with citrus-chile rice & steamed broccoli. (510 cal) I ordered the the glaze on the side as I like to be able to somewhat control the amount of extra heat in my meals. Unfortunately, I did not think to take a picture of it until I was done but I will say it was a very flavorful and very filling meal and for $10 it was well worth it. For dessert, the four of us ordered the molten chocolate cake which is chocolate cake with a melted chocolate center topped with vanilla ice cream & a thin chocolate shell. It was plenty for all of us and at 1150 cal, I am glad we shared! I do like the fact that their menu shows the calories for each of their items as part of the description so you don't have to go looking for for it. This helps make my meal choices easier. read more

Chili's - Molten Chocolate - Tex-Mex Near Me - Reno, Nevada

Chili's was awesome tonight! Food came out perfect and we didn't have to wait long at all. The boss burger is ridiculously good and my normally picky daughter loved her pizza. Our waitress was super sweet and friendly, I wish I could remember her name but she had the prettiest butterfly tattoo on her wrist. Very nice lady and she made my kids smile my husband loved the margaritas and they were only $5 tonight. We'll definitely be back read more

Chili's - My husband loves the El Presidente margarita - Tex-Mex Near Me - Reno, Nevada

The rice is very hard, the fries were old and fried with old oil. The lemon-pepper was too sour and over-seasoned. Overall, it was terrible.

I've been to this particular branch numerous times, but this time wasn't a pleasant experience. I had trouble with the menu, so I placed my order online and called the restaurant to make sure they had it correct. I ordered the margarita chicken and wanted ONLY the chicken. I called and clarified that I was only interested in chicken. I got the food with Spanish rice and limes (not on the side). I also waited in the designated to-go spot for 5+ minutes without anyone coming out. I called the clerk and she asked me which spot I'm in, came out with no greeting and snatched my card and told me to have a good one. Not even sure why I tipped. Despite the service, the food itself was great. They always come through with good tasting food, I was just slightly annoyed with the customer service. read more

Chili's - Margarita Grilled Chicken - Tex-Mex Near Me - Reno, Nevada

I went to dinner last night and this place is dirty, the service is awful and the food wasn't edible. I ordered the quesadilla explosion salad, no grilled chicken, they put the chicken on (sending it back isn't possible because kitchens hate that and these teenagers probably would have spit on it or worse, so o picked it off the cheese on the quesadilla was cold, they used the core part of the lettuce which is difficult to eat, the server slammed the broken order tablet on the table and wouldn't just take our order, stay away. The bathroom also had buggers on the wall and the needed to be mopped. read more

I stopped in and was impressed. Jose the bartender is amazing. This beautiful daqueri hit thr spot when its so hot outside. He is super friendly and cares to make all the customers happy. Ill have to try the food next time as this time i only had time to catch a buzz lol , ill be back for some burgers for sure read more

Chili's - Jose is the man - Tex-Mex Near Me - Reno, Nevada

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The service was great today... the server was amazing and very attentive! I didn't see a name tag, but my daughter said he had nice eyes. Lol read more