The waitress was nice, BUTTTTT she brought out water to me 3 different times with black stuff floating in it. And I had to have her bring me water in a to go cup and ice in a separate to go cup. This place has gone down to shtttt. Never ever coming here again. There ice machine is dirty or they don't know how to wash dishes. Do yourself a favor and go to Wienerschnitzel. read more

Best part of the Chili's experience was the CocaCola and walking out the door! Service flat sucked and the food was iffy at best!

My coworker and I ended up here for lunch during a day of joint sales calls. We were seated at a booth and were greeted by our waiter who took our drink order. I ordered the prime rib prime rib bowl which was tasty and contained prime rib, lettuce, three cheeses, black beans, Pico de gallo salsa and citrus rice. What I didn't expect was a plastic bag that looked like a used condom. I flagged the manager down who apologized and explained to me that it was the food preparation bag. He took my new order of the prime rib burrito and I requested him to hold the plastic wrap. Surprisingly after that ordeal, I enjoyed the burrito, it was tasty, filling and the waiter deducted my entrée from the bill. Mishaps happen in every industry so I'm sympathetic about what happened. I've experienced many times discovering hair in soup entrées and all I got was a apology and not even a deduction on the entrée - so I felt the Chile's staff handled the situational well. read more

Chili's - Prime rib burrito - Tex-Mex Near Me - Santee, California

Decided we were craving a burger on a rainy day. We usually make our own but wanted to get out of the house. Sat in the bar area at Chili's & had a wonderful lunch! For $10.99 I had a yummy (small) Caesar salad, Special Sauce burger w/fries & a Diet Coke + free chips & salsa for being in the rewards program. That is a helluva bargain these days! Service was great, food was delicious and the music was rockin'. We will definitely be back! read more

Every once in a while I get a hankering to stop in a chain restaurant and give them a try. Today I had dinner here and I ordered an appy of their fire roasted corn guacamole with warm tortilla chips and salsa, and their philly steak sandwich with a side of mashed potatoes with gravy for my main course. The guacamole and chips appetizer was huge. (http://www.yelp.com/biz_photos/chilis-grill-and-bar-santee?select=GgkyrwZe6m1sTa1b3hlrSw#iSEYW5e-h9bd6De4AIChUA) Well, they dished out a lot of chips and small but deep container of guacamole and chips. The guacamole had a lot going on with all its ingredients, (http://www.yelp.com/biz_photos/chilis-grill-and-bar-santee?select=GgkyrwZe6m1sTa1b3hlrSw#K6rnx3oYIBKD54oOEkSFbQ) but I was surprised with the lack of seasoning it had. For that reason have to settle for a 2 star "meh." It would of been so much better with a little salt and pepper. The Philly Steak sandwich was very good. After ignoring the small size of the sandwich for $9 and some change, I actually enjoyed the sandwich. (http://www.yelp.com/biz_photos/chilis-grill-and-bar-santee?select=GgkyrwZe6m1sTa1b3hlrSw#2VDAvI78qznTJy6IAnZ62A) The philly was graciously loaded with flavorful thin sliced beef, smothered with onions and peppers, then drenched in a cheesy cheese sauce. (http://www.yelp.com/biz_photos/chilis-grill-and-bar-santee?select=GgkyrwZe6m1sTa1b3hlrSw#Wm7PKJmhaGGGzZF_OJ2Rxw) The bread roll came warm and moist. Just wish it was about 2" longer with the ingredients to accompany it. The mashed potatoes were pretty good and the white gravy was very thick, rich, and peppery. (http://www.yelp.com/biz_photos/chilis-grill-and-bar-santee?select=GgkyrwZe6m1sTa1b3hlrSw#TXsHIiAM87r-qfir3HIgCQ) I give the philly 4 stars for the great flavor. My server Mandie was super. She kept my diet coke filled continuously bringing me refills in a new mugs each time and made sure I was comfortable and enjoying my food. Using the laws of averaged plus the great service, I am settling for 3.5 stars for this visit. Yummy, but petite Philly Steak sandwich. read more

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If you wanna have the worst service and a burger so well done you would mistake it for a hockey puck sponsored by the NHL. Then this is the place to go. 10/10 would not recommend. read more

Hello We just eat me and my family we enjoy here it's good food and clean restaurant Nice read more

Standard box restaurant fare. Food was as expected and the service was okay. Nothing to write home about

Food tends to be a bit greasy & the wait after seated took about 20 mins. Def not the place to go if your starving. You will be hangry with the wait time lol read more

Ya know, I never thought I'd have to give a Chili's 5-Stars. It's not because I don't enjoy the food and margaritas, but I don't get too excited about most chain restaurants. I've gone to this one for ages and always had a good experience and good foot, but nothing I felt the need to yelp about. This was my first time sitting down at a restaurant since COVID. There's so much bad going on in the world and I ended up here on a whim, due to not being able to get on the Freeway. Anyway, food was great as always, but our server, Brian turned and inconvenient unexpected detour into a great experience. I love seeing people treat every human with kindness. I saw him with a few tables a lot of servers wouldn't have been kind to. He sincerely went out of his way to make sure every guest was having a great experience and he is the one who made it. read more

I loved the sirloin steak and my husband loved his shrimp tacos. The chili cheese fries were a bit cold but nothing a microwave can't fix! And they were delicious even when reheated which is not something I'm used to. The only complaint I really have about my food was the sad roasted street corn they advertised. It sounded sooo good but it was absolutely awful. I'll let you judge by the Picture, it looked, smelled and tasted terrible. Won't order that ever again if we choose to eat here again. read more

Chili's - Roasted Street Corn - Tex-Mex Near Me - Santee, California

I enjoyed the food and it was really good services Chicken Crispers Kevin I love chitchatting with everybody

Slowest server service ever. I come here all the time and they take about 35 minutes on average to come to my table to offer me drinks. The servers always come by to say ill be right with you and they come like 25 minutes later. The manager needs to stop being so cheap and hire servers to handle the amount of people that walk in. read more

New medium rare hot wings ! Salmonella fits any diet plan ! Order today and get two free rolls of toilet paper ! Must pay shipping and handling. read more

Chili's - New medium rare chicken wings , salmonella fits any diet plan ! Order today and receive two free rolls of toilet paper ! - Tex-Mex Near Me - Santee, California

We were warmly greeted and was right away seated. Our server Brian was quick to assist us with our orders. In no time our food was served. I can tell why people flock to dine in not only the staff are friendly ,food is really good and fast service. I highly recommend this place read more

My spouse and I finally decided to dine out and I chose chilis because I was craving the tex mex eggrolls. 1)they sat us down quick but had no server untill 20 min 2)they had no eggrolls (which is the reason I wanted to go here in the 1st place) 3)our steaks were ordered medium rare but got charred / welldone 4)forgot our shrimp order and brought it out after we were done with our food (the server did take it off our bill) 5)we were never offered a refill of drinks even though we finished them 3min after getting our drinks :/ read more

Evidently they ran out of the small buns for their big mouth bites and this is what I got read more

Chili's - Tex-Mex Near Me - Santee, California

Slow service got our 4 or 5 times had to remind there menu apparently they don't remember their plate orders we were ignored many times on our visits read more

Two stars for cheesecake. Five stars for pull up delivery employee hustling in severe heat. Zero stars for everything else. Order #12455711447203844. 3 for me. Carne-Asada with rice and broccoli, mango tea, house salad and cheesecake. Carne-asada burned and improperly cut. Four pieces of broccoli house salad in a small soup cup. meh rice. Southwestern egg rolls has been reduced from 4 to 3. soggy and gooey. Not crispy. Old timer burger came with cheddar cheese instead of American cheese otherwise okay. Texas fries were cold and soggy. Gave Chili's another chance but they failed again......Not spending $50 ever again there. read more

We went tonight for a family dinner the host didn't even bother to say welcome good night, nothing! Just ask for name and it will be 20 minutes wait, so we decided to wait, then after a some time they took us to a table party of 4 only 2 menus??? As we are seating we heard very loud cheers from the bar area, then less then 5 minutes after this one even louder!! When our waiter finally came to our table we asked if this party will be taking under control? He responded NO, there's nothing we can do!!! Really? I asked we want to talk and there's no way that we can't hear each other! Sorry he responded! Ok then we decided to got up and leave! Bar area doesn't mean it's everyone's party!! The link doesn't work , I will cal during the week, To be continued...... read more

Gross! Filthy booths, floor and food on the walls. Food was disgusting. Chicken chipotle bowl had weird chicken and funky sauce. The appetizer platter had big chunks of fried mozzarella, not what you think of mozzarella sticks. Rubber chicken crispers, couldn't even bite it. Just pass this place on by! 2 stars only because the chips and salsa never disappoint. The staff was friendly. read more

Excellent Service friendly staff fantastic margharita specials. Food is ALWAYS good. Yes its a chain but its an excelkent chain with excellent food. ALWAYS an excellent choice and the food is good no matter what you order read more

Had A very good curbside experience during this crazy COVID-19. Right when we parked in less than one minute the guy was bringing our food to our door. He was wearing gloves which I really appreciate and did not miss a thing on our order. Thank you so much will be coming back! read more

Chili's - Drinks - Tex-Mex Near Me - Santee, California

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I sat in the bar for 13 min while several waiters and waitresses walked around me and didn't ask or anything, frustrating cause I drove miles to eat here, u missed on this one chilis!!!!! read more

Chili's - No salsa in the cup I ordered - Tex-Mex Near Me - Santee, California

Have not been here in a while decor has changed. The workers were young and not very good. Had to wait to order and get our appetizers. Then it was odd that they didn't come at end to see if we needed boxes for leftovers. read more

Empty tables not filled, seating for two had a 30-45 minute average no matter when someone walked in despite the before mentioned empty tables, had to beg for refills and still not refilled until 30 minutes later, rude staff, and food took forever to get to our table, whoever owns this place ought to be ashamed of himself. There's also poop and graffiti on the: floors, rails, and walls of the bathroom stalls. Avoid at all costs this place. read more

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Chili's used to be my go to place years ago, then they changed their menu and became more Tex-mex and I stopped coming here for years. Fairly recently I decided to give them another try. They have some good lunch specials, a 3 for $10 menu and a 2 for $25 dinner deal. There burgers and fries are always delicious so you can't go wrong with ordering one of these. I had the steak at a different chili's location and I'll never make that mistake again! They have a great kids menu and their chocolate lava cake is the best I've ever had anywhere! They make a mini one now too which is awesome because the regular size is too much for one, even two people. They now offer a $5 margarita which each time has been delish! They also have great fresh brewed iced tea and the little game thingy at the table keeps the kids entertained when you want to just focus on the adult you're with. Chili's is back on my go to restaurants... let's hope they stay on that list ;) read more

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Come here all the time. Went to online app to place my name on wait list only to there and be told upon arrival "that's a glitch in the system. We don't do that anymore" . Seems to me Chilli's should honor whatever the app has or remove it from the app. Now here we sit for 30 minutes for a table we should have had a lot sooner. Next time I'll take my business else where. read more

My family and friends came here Monday 21st and it was absolutely awful. Our waitress was lovely but unfortunately the establishment was disappointing. Our cups came dirty all our drinks had floating stuff inside. We had our cups replaced three times and that was enough we left because every time all our cups came dirty and gross. We spoke to management and left. None of us felt comfortable staying after all those dirty cups. read more

Did curbside pick up 10/27 around 1:50pm & when my app didn't work the gentleman working was so kind! He was working so hard going to all the cars and still had time to packed all of my extra items! Thank you! And amazing crew Chili's :) read more

Chili's - My order & who prepared it - Tex-Mex Near Me - Santee, California

Been coming here for years now and have noticed the quality has depleted over time. I understand Covid restrictions but I feel it was better during the pandemic. When you order an appertiser and entree same time and specifically ask for it to come out before the entree, really is disappointing. The appertiser comes out after you are half way through your entree. People, well I usually order an appertiser in anticipation of having an entree leftovers. The staff only checks on you when they are dropping off or taking your order. I love this place the good is usually good, but the service needs a round turn. read more

This chilis location is very busy, every time I have come here I have had to wait for a table,. The service is good if you understand that busy means a linger wait for food and drink refills as well. read more

Chili's - Tex-Mex Near Me - Santee, California

I was thinking that Chili's is a little brother or sister to Applebee's, but boy, was I wrong. The food served here is nowhere near as close as good as the food at Applebee's. I went here and ordered the ultimate smokehouse combo with broccoli, a house salad, half ribs with house bbq, smoked brisket, brisket quesadillas, and apparently, it comes with Texas toast. I also got the chance to try the southwestern egg rolls. I have got to say, the best thing out of the entire order was the egg rolls. The ribs with the house sauce were okay, but the top of the ribs were overcooked, the brisket was tasty, only with the added sauce, the brisket tacos packed some serious heat. They were good but they were so spicy that I couldn't even finish one of them. I gave one to my mother who enjoys all things spicy and she couldn't even finish one. I disecg and break another open and it's mostly filled with peppers, little to no meat! The house salad was okay, the broccoli was good, I didn't eat the Texas toast because I just couldn't get to it at the time. I don't know if I'll be going back to this place. It's an okay place but nothing special or makes me want to come back and enjoy their food. read more

Chili's - Ultimate Smokehouse Combo with ribs house salad, brisket, brisket quesadillas, Texas toast, and broccoli. Plus a southwestern egg roll. - Tex-Mex Near Me - Santee, California

Well don't call and talk to Candice the so called manager, she told me to 'shut up and let her soeathis place is the worst customer service you'll ever get. Corporate needs to get ahold of this particular restaurant and do some training. They should just be happy to be open and have a job after covid. Nothing like having to buy Smart & Final ketchup, hope their paychecks don't bounce read more

Chili's - Tex-Mex Near Me - Santee, California

Well, disappointed after no service last visit. (The background) I have to talk my kids into coming to Chili's, so its not anyones favorite except mine so I am very disappointed in three stars I have to leave because of the effort it takes me into coercion for a fun dinner. Last time we attempted a visit a 9am on a Saturday we showed up and there was a handwritten note stating they would close at 8:30 pm due to a short staff. I guess they actually stopped around 7:30pm due to the 8:30 was crossed out and 7:30 was written in and the doors locked. So last night, again... I coerced the kids into going and we showed up with a 45 minute time wait at 9:30pm, yikes. My wife upset as we waited as the groups are leaving and we just waiting there with empty dirty tables. Hostess just sitting up front sucking on her drink, and another group comes in and are offered a clean table in the bar ahead of us. Need some reorganization on the priorities here, I understand good help is hard to find but we need to Make Chilis Great Again. Look forward to my next visit. I would like to say I have been here 4 times since covid lowered rules. Was able to eat 3 times and the servers have all shown a great attitude during service. So we at least know some of the staff are trying to kick but, we just gotta get everyone else on board. read more

Had lunch with my daughter and grandkids. The waiter ( I think his name was Damien) was so awesome. He made sure we had everything we needed. The food was phenomenal, and the service outstanding!! read more

Very good fall off the bone ribs and the server was very nice my babe got the mushroom fajitas and they come out sizzling. read more

Chili's - Here's the happy hour menu - Tex-Mex Near Me - Santee, California

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Love their chips and salsa!! Ranch and avocado ranch was yumm!!! Salads are delicious! Fries and burgers! Kids were happy! Portions were great! The manager Mark ( I think was his name ) super kind!! And our waitress Angelina ( I hope that was her name ) she was so kind and quick!! Thank you for making our dinner special! read more

all but 3 beers on taps working. no one trying to fix problems. mgr said nothing wrong. I like gng for beers on a hot day. food so so

Well, my daughter and me went out for dinner, seems that all businesses are just lacking customer service, maybe it's the new trend of doing business I guess... We sit, we wait approx 15 min till someone came and took about drink order, then dude takes off, brings my daughter water then my drink gets here 10 min later, as I look at it it was wrong but what ever..... Seems like management / ownership pays attention to the reviews here , too bad.... UPDATE: Decided to give this place another go, I have been sitting in the same dirty table for 20 min, and no contact what's so ever, no eye contact from the server, since they don't have name tags I couldn't say who it has. This is not all that great for such a big chain of restaurants ............ read more