I honestly couldn't tell you the last time I went to Chili's. It was probably an airport stop. I see the ads and the deals all the time, but it's just never been a top choice for me. Nothing had ever really wow'd me. Ask how I'm feeling now! We were out and about, and I was in the mood for Mexican, so I suggested Chili's. From the second we walked in, I noticed a difference. A manager greeted us right away, we were seated quickly, and our waitress was AH-MAZING! I have their app, and to my surprise there was a free chips and salsa promo. Not sure if that's always a thing, but it definitely didn't hurt. And let me tell you, the chips and salsa were part of the wow moment. Light, warm, incredibly crunchy, and so, so good. They were bottomless too but honestly the first batch was so huge we didn't even need more. I had the steak fajitas and my husband ordered the new crispy sandwich. The portions were massive, everything was fresh, and it was all served pretty quickly. The "sealed moment" for me was when the manager came back around, cleared our table and genuinely asked how everything was. I was jumping at the opportunity to tell them how great our experience was! I don't know what they're doing at this location, but the Shakopee Chili's has it going on! Keep it up! read more

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Went to Chili's after hearing about their revamped menu. Got the featured tripple dipper, and overall was pretty decent. The fried mozz was just as stretchy as the viral IG videos, but that was really it. The outside had a nice tint of a crisp, but otherwise pretty bland. The marinara did help somewhat, but when the mozz stick is that big, it's hard for the ratio of seasoning to be spot on. The chicken crispers had lots of straggly bits of batter on the outside, which were a nice textural crunch. The chicken itself was just okay, and the outer sauce tasted just as described, nothing special though. The chicken didn't feel too oily at first, but after finishing I felt like I was constantly clearing my throughout of residual oil. Service was standard, no complaints except the server did forget to put in our order the first time he took it, but no harm no foul, we got a our food but a bit later than we would have liked. read more

Chili's - Triple Dipper: Nashville hot and Honey-Chiptole Chicken Crispers, Fried Mozz - Tex-Mex Near Me - Shakopee, Minnesota

The server was excellent and the food was amazing. The atmosphere was what you expect at this chain. The only issue was we waited 40 minutes before they even asked for our drink order they weren't busy and other patrons who arrived after us were recognize and drink orders taken. The waitress apologized and offered us complementary appetizers or desert. read more

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The wait staff seated us quickly. Ambiance is of a typical chilis set up bar/restaurant style. The food was good as always.

We went at lunch time on Saturday. The place wasn't too busy but maybe they were short staff. They were only sitting 4-5 tables at a time so we had about a 20 min wait before being seated even though the restaurant was nearly empty. We wanted to try the marg the month- witches brew. It was sour green apple flavored, overall it was very sweet & sour but okay. We also ordered food. I got a house salad & fries & others got the tripper dipper. I was able to finally try the viral Nashville hot mozzarella sticks, they were okay. I love cheese but it was a bit much. Overall I'm not the biggest fan of chilis food but am curious about the marg of month from time to time, so maybe that will bring me back in. read more

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One of the best chilis in the MSP area. Food is always cooked well, restaurant is clean and well maintained.

I had the most incredible time at this Chili's. The food was amazing, the deals on drinks were unbeatable and it was my friends birthday and the whole crew sang happy birthday to her. Our servers name was Emily!!! She was the best. read more

Chili's - Triple Dipper: Nashville Hot Mozz Honey-Chipotle Chicken Crispers Big mouth bites - Tex-Mex Near Me - Shakopee, Minnesota

I went here with 2 friends on a Saturday night and the place was busy! They were understaffed and not able to fill up the entire restaurant so they only had seating in certain areas. We did have to wait 30 minutes for a table but we were not overly bothered. We all ordered margaritas which were super tasty and sweet, along with burgers for dinner. The burgers were also good. Our waitress is the reason for my review because she was great. Even though she was clearly busy she did a great job attending to us and giving us the right amount of attention while dealing with majority of the other customers. read more

It was a rough dinner time on Father's Day. 5:15- 6;20pmShort cooks and waitresses, no manager checking tables and likely on the line cooking. 20 minutes to place order, 46 minutes to get cold food. A manager was leaving and our server stopped her to talk to us as we refused to eat it. She blamed manager on duty but should have stayed if they were drowning She picked up our tab. No eye contact looking at whatever in the ceiling. We left hungry. Normally a good place who must not have looked at previous year for scheduling or had a bunch of call off staff. read more

Great spot to eat food is great and comes out quick the service is awesome and i will be going back there again.

Super nice Chili's and our server Sarah is amazing!!! Super nice and knowledgeable, also is super cute and has cute hair!! Bottomless Chips n salsa, 2 for 1 drinks.... Doesn't get much better than that!!! Looking forward to our meal!! read more

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food was good. service was good as well nice place to come when looking for something quick and fun for the family

I took my mother out for lunch and we decided to go to Chili's. My mother ordered the Potato soup and I ordered the boneless wings and chips and salsa. The service was fast and the food was nice and hot and the flavor of the Potato Soup was great. Next time that's what I will ordered. The service was fast and friendly and we will be back. read more

Miriam was our waitress, we accidentally got put in a section that thank had no waitress and had been sitting there for about 5 min. Miriam came and helped us! She was so kind. She brought us out some chips and salsa for the wait. She went out of her way and our order came out fast (thanks cooks) and correct. The manager came and checked on us which was also nice. Good food and excellent SERVICE!! Thanks Miriam!! read more

Went in recently on my lunch break and ordered the 3-for-$10. My choices were a bowl of potato soup, an unsweet tea, and the chicken crispers. They offer three different types of chicken tenders now; I selected the classic. I wish I had listened to my waitress a little more carefully or understood better when she told me it had a "thick breading". I was pleasant surprised to see that its a rather large portion--five tenders, plus the fries and corn-on-the-cob that usually comes with the dinner portion. Unfortunately, I was rather nonplussed by the tenders themselves. They reminded me of the things you get in a Hungry Man frozen dinner. Kind of a elongated version of sweet & sour chicken. Not exactly my cup of tea; the honey mustard doesn't really pair well with this kind of breading either. The fries are your standard-issue chain restaurant pieces. The corn on the cob was...corn on the cob. Unfortunately, this was the best part of my meal. My server was fine and refilled my iced tea when I needed it to. They have those stupid tablets at the table where you can swipe your card yourself. Who thought these were a good idea? They also have a new loyalty program that gives you free chips/salsa or a drink if you visit every 60 days. read more

My daughter took me to Chili's for Mother's Day to try the Shrimp Taco's, so delicious!! read more

Chili's - Shrimp Tacos - Tex-Mex Near Me - Shakopee, Minnesota

Walked in and it was busy and they said 20 min and we were the first on the list and they sat 6 families that were behind us all first. This is the worst customer service ever. I do not recommend ever going to chills on shakopee. read more

Chili's - a woman standing in front of a restaurant - Tex-Mex Near Me - Shakopee, Minnesota

That was the worst meal I've ever had at chili's The reason the rating is a 3 & not a 2 is because my companion said his wings were fine and my soup was fine I guess if fine is what they are going for. I took a picture of my cup of soup with the spoon to show how little there was in the bowl. Also, took a picture of my steak with my knife to show how small the steak was. And before you rip into me for getting a steak at chili's I use to do this all the time and it was wonderful, perfectly cooked even. Tonight it was an over cooked hockey puck, and basically tasted like a hamburger. I ordered butter with it, which didn't come with it, I asked for butter again, to try and give it some juice and she took forever to bring it in fact I just used ketchup otherwise it would of been cold. I got the brocolli and it was so salty my tongue was on fire so I couldn't even finish it. I know we don't have a lot of restaurants to choose from but come on this is ridiculous. It will be a VERY long time before we ever step back into that chili's. read more

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Haven't been to this location in years, used to love it. Stopped in yesterday for lunch and I WILL NEVER BE BACK. I cannot even believe they served us the food they did. It was very obviously sitting under the warmer for a long time, which explains the long wait for two appetizers and a kids meal. The boneless wings came out with all of the sauce dried and gone, and the ranch was literally HOT. None of us ate our food, not even the kids. Disgusting. read more

Main iconic chili dishes gone from the menu. Food I ordered was all right. Service was slow. Cannot use cell phone inside. Wifi did not work. It was cold inside. I am personnally not coming back. read more

food was amazing!! service was quick and very smooth to order. our sever morgan was super fun and did a great job helping us

This is the first time I came to this chilis and some things were okay and others were not. One thing that was for sure not good was the wait time. They had told us it would be 25 minutes. Most of the time when someone tells you the wait time they add a few minutes to be safe. This time though, we waited nearly 45 minutes before being seated. Another thing that set me off was the fact that the oranges I ordered were warm meaning the food likely sat under a heating lamp. The server was good and so was most of the food. There was also no Wi-Fi. read more

I would love to give this place a one star review but it won't let me. I was at chilis for TWO fucking HOURS. Got there at 7:34pm left at 9:30pm The service was absolutely terrible and there was probably only 20 people in there. We waited for over a half hour to get seated. Our waiter didn't even come to our table for 30 minutes. Didn't get our drinks for another 20, Food was super mediocre. The restaurant was super dirty... somehow there was cheese all over the damn floor but whatever. Welcome to chilis read more

I had Denise as my server and she went above and beyond to find the recipe to a drink the no longer served after I told her the drink had sentimental value. I've never experienced better service at a restaurant than I did tonight. read more

20 minutes wait was not so bad but the hour after putting an order in was fairly annoying. Wife ordered a sparkling drink and it showed up in the can, not a big deal but she felt like it was reserved from another guest as it was opened. She wasn't too happy about it. I ordered a beer and it showed up in 2 glasses so idk. Food was as expected for chilies, not great but too bad either. Wife ordered a half rack of rib but they ordered us a full rack for some reason. Overall, okay experience because of initial low expectations. If we had other options that night that didn't have 2-3 hours wait times then we would had picked that. read more

Everything else in the area had a long wait so we decided to eat here. Had the brisket quesadilla which was nothing more than a grilled tortilla with BBQ sauce on it, no meat at all. The service was below average. Server wasn't even sure what came with the meals and didn't even suggest that she could go find out. Now I know why there was a line at other nearby establishments. My tip to you, wait in those lines. read more

Chili's throughout the years has always been good. I think they have the best chips and salsa. Now they have a club that you can join in order to get free chips and salsa on EVERY visit. The menu gets consistently updated with new and fresh offerings. This last time they made the portions LARGER and increased the prices. I would rather they went the other way. Make some smaller calorie/meal options for people that are a normal weight. I don't want to eat over 1000 calories for a meal. I have been to this location a number of times and very few times have I sat in the dining area. Most of the time, I am flying solo for lunch so I normally just head to the bar for fast service. This location has always been on-point but i have always had older staff because that is required when serving liquor in the bar. I will be back soon. Maybe I will see you there. read more

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I've been going to chili's for over 30 years but not anymore! All the food was so dam salty I thought I was eating vals in st.cloud. Currently in the hospital getting a kidney transplant the food was so dam salty. Not even edible! Oh god, my stomach is bubbling! I'll be going to the Home Depot and blasting the toilet after this one! read more

The food was yuck' Everything was super salty! I will not be coming back!!!! Super Dissapointed

Worst experience ever. Host grunted and ignored request for kids menu for my 5yo. Food was cold. Server never checked back until time for our check. When asked about our food at the time of our check, I let her know that everything was cold. We hadn't eaten even half of our food bc it was not good. She responded by walking away, returned to put the bill on table, walked away quickly. She returned to run our card and again walked away quickly, refusing to acknowledge my comment. At that point I was ticked. I caught her attention and let her know that I didn't appreciate the entire experience and wished to speak with the manager. After nearly 10min, I walked into the bar and asked if there was a manager working. She came over and heard my complaints, even acknowledged that server had told her that I requested to talk with her, yet clearly customer service was not a priority. The customer service was the worst I've ever experienced from host, to server, kitchen, & manager. There was no accountability. There is no desire to improve the way they do business. They do not deserve anyone's business, certainly my family will never return. Food review, Chicken tacos with rice and beans. Beans were good, rice was cold & crunchy, chicken tacos were cold. Cajun chicken pasta unremarkable, unsure where the Cajun was supposed to fit in, cold. Garlic toast, fair. House salad tasted fine but was tiny. Kids mac & cheese, cold. Tap beer, fine. Arnie Palmer was diluted, colored water really. read more

The staff is really friendly and accommodating towards clientele service and needs. Me and my girl went there on Saturday evening and even though it was busy the service was on point. One thing I would raise a concern about is the excessive usage of salt on the cheese bites. But after a good evening out I really did enjoy my time at Chili's read more

Restaurant in understaff. Most tables are empty but there was still a 45 minute wait. I have attempted to eat here several times and this has become normal the past 3 months. read more

I've eaten at the Chili's in Shakopee more than a few times and I have to say I am a fan. I love their chicken, bacon quesadilla. It's really the only menu item I've ordered because I love it so much. It is wonderful that they have happy hour pretty much 24-7 on 10 oz margaritas, some drafts, and daqueris. They have a 2 for $20 deal which is pretty awesome. My boyfriend and I have gone and both been able to find menu items that we enjoy within their 2 for $20 options. Their Queso is out of this world. Plus, their chips are the best, super thin, cripsy and well salted. Only gripe: I've had the fire-roasted corn Guacamole a few times and most of the time it was pretty mild, which I enjoyed a lot! However, the last time we ate there it was burn-your-face-off spicy. Which he loved, but I was only able to have about a chips worth before I needed to down my drink to stop the tears and quench the fire. read more

Hit up the chili's in shakopee last week for the first time ever. We tried both of the burgers on special and the were both great. I can't wait to try this place again. Our waitress was Sunny!!! We enjoyed her a lot as she had very good service, great smile, and just made us feel welcomed. She was great!!! The food is good and on top of it all they have 2 for 1's all day everyday. read more

They are always super nice and friendly! They mostly have my take out orders ready on time but not all the time but that's expected with bigger chain restaurants around lunch/dinner rush! And we always love chips and salsa! read more

The food was great and service was fast. Never disappointed here! We're had the 3 for $10 deal - great value for the money. Added a $5 Presidente margarita. The was plenty leftover to take good home for lunch tomorrow! read more

Great staff, great management and for a Chili's it's pretty good food! read more

Chili's - Tex-Mex Near Me - Shakopee, Minnesota

We have been coming to Chilis over the years and usually always have a great experience. We visited on 09/10/2022 and our service was disappointing. The service was unusually slow, and although we understood there was a staffing issue, it definitely looked and felt that staff could've used way more help. We had to ask for things that we ordered more than once, and didn't get refills when asked. My boyfriends steak was very fatty and very salty. It is just very frustrating to pay for food that could've been better if made at home. We also waited over 15 minutes just so we could pay for our meal and leave. What happened to the tablets? It was so nice and convenient to pay for our meal when we were ready. I have to say, staff did what they could and that they shouldn't have to be working so short handed. We will not be back for a while since the staffing issue hasn't been resolved since Covid. read more

Went to dinner with my family to celebrate my new job and the overall experience was amazing, our server "Jesse" was so extremely nice from the get go, we ordered our food and it came in a reasonable time. Food was great, drinks were awesome and service was 5 stars! I would definitely go back. read more

Chili's - Steak, chicken & shrimp Fajitas .. Amazing!! - Tex-Mex Near Me - Shakopee, Minnesota

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My wife and I ate here for dinner on the 4th of July. It seemed a little understaffed, but I assumed it was because of the holiday. We ordered coffee, the 2 meals for $25 (I had the chicken fajitas and my wife ordered the 6 oz sirloin steak, medium to medium-well done)and the margarita. Our coffees were brought out, but I had to ask twice to get my cream and sugar. About halfway into our meal the server finally brought out the margarita and profusely apologized and offered to comp it for us. The server was very friendly and super busy and we weren't in a hurry either so we were completely fine with the situation. My wife said the steak was prepared perfectly and my fajitas were great as always. Overall we were very satisfied with the dining experience. read more