Just left this dump we sat down and ordered water and my boyfriend scrapped a bug out of his cup using his straw. We got up and left. Please be aware of this before going to this location. read more

Update: the bartender has been gone for a year, and we've come back a few times hoping for the same experience. No such luck. The service is consistently awful (as it was before from most employees) but the food quality control is completely gone, so we realize it must've been the bartender doing that as well. Hard pass on the mediocre food, weak overpriced drinks, and awful wait staff. I've been coming to this Chili's once a week for a year now. I have had bad service and drinks, and I have had amazing service and drinks. The food is always on par. I didn't have great experiences with any of the waiters or waitresses, but persisted coming here each week until I realized the bartender is the best. She has a memory like a steel trap (she remembers my food preferences even if I don't), makes an amazing and not weak drink, and I've seen her smile through some really difficult customers. She is truly a find and this restaurant is lucky to have her. As long as she is here, I will continue coming to this Chili's for an amazing experience once a week. read more

Went into this location yesterday afternoon, this place was filthy. From the moment you walk through the doors finger prints everywhere, table we was sticky and had food on it, it was gross. The lady yelled over told us to sit at the table next to the bar. After listening to them talk about how much they get an hour we tried to order a drink but they were out of coconut Malibu lol. Needless to say we decided to leave. You really need to take better care of your restaurant. I haven't been to a Chili's in years and know why. read more

Very curious why it was so scarce on patrons in here on a Saturday afternoon, especially being located within a busy shopping center. That still didn't stop the waitress/chef/whoever from being SLOW, literally and figuratively. I went with my Gramma and 2 young nephews. When we walked in there wasn't a host to seat us. We waited a few minutes while some creepy-looking chick wiping down the bar silently eyeballed us as we waited... Food was typical Chilli's, just eat if you're hungry. The waitress kind of annoyed me because she brings my nephew chicken tenders and offers no sauce. When I ask for BBQ sauce she brings him a container of HOT sauce, to a 5 yr old...I mentioned to her that he wanted BBQ sauce and that what she had brought was hot sauce, she kind of chuckled it off and Never brought the BBQ sauce :-/ Strange, not sure if she misunderstood/didn't hear me/or just didn't know the difference. Still as dingy as this was she was overall nice... ...disappointed that the Santa Fe chicken wrap has been discontinued, questionable whether I'll return (to any Chilli's) without it :-( Also it'd be nice if they invest in some WiFi :-\ read more

I had a to go order. Pretty sure my hamburger and fries was made first and sat around until the rest of the order was finished. My hamburger was cold and dry. The fries were cold and stale tasting. read more

My brother who spent 32 years in the Army serving this country visited this establishment on Veterans Day and was treated rudely by the manager! First he walked in and was yelled at for entering the business when he was told he had to leave his number and wait in his car! No sign was on the door specifying this and no employee at the door! This does not give you the right to verbally attack a innocent customer! He left and refuses to frequent this business again and so will I! Especially in time when businesses are struggling Customer Service should be your utmost priority not pissing off customers! Veterans Day is to honor veterans not accost them because your having a bad day! Shame on you!!!! read more

ZERO STARS !! First time and last time eating there ! Food was cold serve was slow !! Bathroom was disgusting ! Poor management !

The last 2x times we have been to this chilis location not only has the food been subpar but the service was horrible. We tried to give constructive criticism to our waitress and in turn got a loud mouth nasty manager who came out to confront us. I would never go back...even to the carryout (waited 49mins past our pickup time) save your MO ry goto longhorns next door! read more

I've frequented this chili's often. Today I was surprised by their silly new table top ziosks. We sat down and the kids grabbed it and pushed play games. Ding. There went a $1 charge on our bill, no parental permission button to prevent this. There's also a reorder drinks app which was cool, but there are no safeties to ensure that my kids were not racking up a large drink order. The food was ok, but my corn was way over cooked and mushy. I sent it back and got another over cooked mushy corn. The good news is that they have a happy hour, but it's hard to read the happy hour menu when the kids are playing games on it. (Ziosk) read more

Chili's - Ziosks with $1 kids charge for pushing play game. Kinda annoying. - Bars Near Me - Wayne, Michigan

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Extremely poor management. Doesn't even seem like there is any. Very understaffed. 3/4 of the restaurant is empty because of lack of help. Waited over 45 min for marginal food. It is a shame. This restaurant could be thriving like other Chilis with the proper management. read more

I stopped going to Chilis about 6 months ago. I went back to see if things have changed. Nope. Still the same. Slow service, lack of employees, no more unemployment, no more excuses. Took us waiting about 15 minutes to get our bill. One waitress for about 7 tables. She was good but, never came back to check on us once the food was delivered. I won't be back. read more

If I could give this place zero stars I would. Coming from someone who only worked there for ONE DAY this place is absolutely unsanitary they touch food WITH THEIR BARE HANDS. Soups, chips, burgers fries you name it. The servers touch your food after they've touched money, dirty plates and those nasty tablets. I really hope this helps some people out this place is filthy read more

We ordered curbside but guess what we all had to walk in and get our orders that were just sitting there with a reciept not attended. So we just grabbed it and leave. Dont offer curbside if its not real... IJS Food was terrible. Canton location is awesome! read more

I'm so glad that this Chili's is still open during COVID. It's our go-to place once a week when it is just my son and I at home. I try something new everytime we go. Highly recommend the texas cheese fries appetizer! So much better than Texas Roadhouse and the 1/2 portion was perfect for just the two of us. Love the Chicky, Chicky bleu sandwich, fajitas, and the ranchero chicken tacos. Everything is fresh and delicious. Staff--from the friendliest hostesses this side of the Rio Grande to the awesome servers, and even the managers--everyone is there to make sure that you have an amazing experience. Highly recommend that you stop by and check it out!! There may be a wait, but well worth it!!! read more

This Place has the worst service ever. Messed up my order 2 times on doordash! AND won't answer there phone. i ordered doordash for a reason. read more

Cool place to eat. Better than Applebees for sure!!! The waitress Crystal is pretty nice and overworked so make sure you too her good because under pressure with a lot of people in her dining bar area, she handled things like a pro however she could use some help or more pay I should say for all her hard work. She may even own the place as well as she worked for us today thank you Crystal. read more

Chili's - Tearing up my fav meal at Chili's. Triple Dipper!! Wings, sliders, and the very best....SOUTH WESTERN EGG ROLLS!!!! - Bars Near Me - Wayne, Michigan

I used to come here a lot and enjoyed it very much. I hadn't been back in a few years and decided to get lunch with my Grandpa. We went in around 1pm on a Sunday and, surprisingly, it wasn't busy. The first thing that I noticed was they had changed the design of their menu. This menu was about 5 pages long and I feel it could've been simpler. My Grandpa and I decided to both get the chicken crispers. He wanted the blue cheese portion. Our food took a long time despite it being so dead on a Sunday afternoon. The crispers came with corn on the cob and French fries. For as long as it took for the food to come out, it seemed like it was made in a rush. The chicken seemed undercooked and the corn had only been seasoned on one straight line. The rest was bland and tasteless. As for my Grandpa's food, they added some other, vinegar-like sauce in addition to the blue cheese and it rendered the blue cheese tasteless. He couldn't even enjoy the reason he ordered the chicken. We weren't even interested in finishing the food, even the fries which were unfortunately the best this chef could do on a slow Sunday afternoon. Thankfully I had a gift card because I wouldn't have spent a penny of my own money on this meal. read more

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Haven't been to chili's in a couple years after a bad experience (different location). But it was late, and this was open, so we decided to give it another try. I'm SO GLAD we did!! The menu is completely different that what I remember. We started with the southwest egg rolls that were BOMB. Loved them. My husband had the chicken fajitas, those were outstanding. I had the Chicken Bacon Avocado sandwich, but with the veggie burger instead of chicken, with onion petals. Needless to say, I want it again tonight lol. We sat at the bar with Melanie and she was AWESOME. I'm a server myself, so it's the little things that I notice when I go out to eat. She was on top of her stuff, answered all my annoying questions about the menu, and also made light conversation with us the whole time (which always makes your experience that much better.) this place is gonna be our new go-to. read more

Arrived around 7:30pm and ordered fajitas and salad. When my food arrived the wooden platter that the skillet was on looked as though previous diners food was left on it. The pot holder on the handle of the skillet looked even worse. When I mentioned it to the waitress she asked if I wanted my food recooked, and we all know that you NEVER get an item recooked! I didn't want to get a serving of ass crack fajitas. While waiting for my food to arrive I should have guessed the place was nasty because the couple the table across from me got 2 wine classes of wine that the sun was shinning through as the waitress placed them on the table and you could see all kind of prints and debris through the sides of the glasses. Never returning to that nasty place. Btw the manager never appeared either after asking for him/her. read more

Chili's - Bars Near Me - Wayne, Michigan

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This Chili's has great food and the staff are terrific. After a dinner meeting I discovered I'd locked my keys in the car. Manager Micky Frank was the best! He helped me get someone to open my car when I was striking out everywhere and then he made sure they came. I was so grateful. thanks to Chili's in Allen Park MI :) read more

Horrible customer service! arrived at 9:15 restaurant doesn't close to 11, was told that there was a 5-10 min wait to be seated when there where clearly empty tables. Explanation was there were only two servers working a half full restaurant. Manager visiting tables speaking with Guest he clearly knew. Manager and hostess where not welcoming at all! Was not going to spend good money on bad attitudes and bad service. read more

As chain restaurants go, pretty much the only reason my wife and I come here is because they send us coupons pretty much once a week, and so, coupled with some gift cards we received for my birthday, it's pretty cheap for a meal for the two of us. However, the service at this location definitely demonstrated the word cheap. First we came on a busy Friday night, which was fine, we wouldn't have minded waiting 10-15 minutes. But when we asked for a booth, the hostess did a once-look and just offered us a table for 6. By not bothering to look, we located a 2 person booth in the back which would have been perfect for us, but we had to complain to our server who then in turned moved us to a 4 person booth. Overall, everything was kind of blah after that. Pizza was suprisingly the star of the show as my appetizer sampler did whet my appetite, but it wasn't anything hot or fresh... more like, I got it because I knew what I was getting. My wife's pepperoni pizza with extra cheese (for 10$) was exactly what she was looking for... slightly greasy goodness. After our coupon and gift card, our tab was about $10 for the two of us, but i was nice and tipped on the normal amount... it wasn't our server's fault the hostess was a lazy 16 year old. We will probably go to Canton Chili's from now on... at least until they give us our next mediocre experience. read more

I love chili's food, but it not consistent on freshness, sometime you might get fresh hot food other times you might not. I love this location as it is so close to my home, but believe they need to be consistent; I hate having to send food back it messes up the eating experience, and then you have to wait longer to eat when you're hungry. If they would improve on that I would give it a 5 star. read more

Chili's - Guacamole, & chips - Bars Near Me - Wayne, Michigan

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As the great philosopher Taylor Swift says "haters gonna hate, hate, hate, hate, hate" Very surprised to see so many negative reviews. My experiences here have always been pleasant. I have been eating at this Chili's for over 7 years and have never had a bad experience. It is my favorite place to catch up with old friends. I generally get their cajun chicken pasta which is excellent and on the 2 for $20 options. For an appetizer We usually split an order of cheese fries which are always great. I have always had great service there and never had to ask for a manager once, or had my order gotten wrong. I will eat there again. read more

How in god's name do you mess up french fries?!? This is worse then Denny's. Avoid at all cost. read more

It's sad that Michigan restaurants don't have better people with business and customer service skills. This Chili's is full of nitwits. The cashier at take out was the best thing about the place. They can't even figure out how to make money at the bar. read more

Love this Chili's. One of the Caucasian waitress that leaves when I get there for lunch can brush off a little racist, however excellent servers like Antonio and the bartenders around 5 p m always smiles, attentive, and all is forgotten. Glad I come in when I do. They are quick to address you by name plus fixes any problems with food no questions asked. Always ask for Antonio, you'll get great service hand down Everytime. read more

Waitress was nice but put in the wrong sides for my meal. Steak was over cooked, rice was hard, mashed potato's were gluey, and broccoli was not cooked all the way. My husbands corn was over cooked his fries were bland, and his spicy chicken was not Spivey. But on the bright side the chips and salsa was amazing! read more

This chili's has been kind of a staple for us for years now. it's chili's good, which means you may not get some kind of world class good but you can usually order whatever and enjoy it. I also love that they've updated the place and have more beers on tap, and the beers are served cold. Too many places where 30 seconds after your beer is served and it's warm. We went back yesterday and they've changed some things and I thought I should mention it. My girlfriend had the ribs and said they were delicious. I had the mini burgers, and wow, where they delicious. They were cooked the way I ordered and done right, with the burger crispy and juicy, with sauteed onions on top. It was also cool that I could eat two and put two away without having a mess. The fries, as always, were good. Ask for a side of mayo to dip them in. So, don't expect to find the best food ever, but you can depend on this place to deliver a good experience every time. read more

Went saturday night and got the worst service ever....our waiter was awful we ordered chips and salsa first but it came with our dinner we had to ask for refills on our drinks, half the time he was missing and we could never find where he was cause we wanted to know what was going on with the chips and salsa but he was nowhere to be find....the only good thing was the hostesses they were the only thing good about the place...our waiter we felt was on something or drunk it was wierd with our waiter read more

Very clean and very welcoming when you walk in , very rude services and very rushy services , overall very nice place and food just need to work on how they talk to people. read more

We came here tonight ( a Monday) at 5pm. Definitely not prime time. We sat down and seen a handful of other tables. Our waitress brought us drinks and said she'd be back in just a bit 15-20 min go by. No waitress. Ask about her to another waitress, 10 more min go by. Finally she comes. Sure the food was decent. The biggest draw for us is the 2 for $22, but holy cow. Such slow service. read more

Had to stop here cause 88 year old grandma insisted on trying it. Pro's - cold beer, con's - food. Nobody in the place, yet the waitress came back every five seconds to take our order, I guess she wanted to be sure we did not have a minute to look at the menu. I ordered the chicken fajita's, grandma ordered the shrimp dinner. Worst fajita's I've ever experienced. They didn't even try, no seasoning what so ever on the chicken and dry as toast. Shrimp was the same. Fries were okay, at least they were seasoned. This is why I do not go to chain restaurants unless I am forced by cute little old ladies. read more

Let's see salsa the core of tex mex was water. The steak burrito tasted like Ditty Moore. I would say the food was border line with Micky Dee's and for the price that is ridiculous. The service was good however I could not eat that. read more

I have been to this location on several occasions. Today, was by far, the worst experience. Our server seemed uninterested in serving anyone at all. As if making money is a hassle to him. We had to ask several times for silverware and water. Finally, the hostess started making things happen and filled our waters. I honestly could've ran circles around our server, and he would've never knew it. Our order was also messed up, leaving us to wait for someone to venture by so we could flag them down to ask for the fixes to be made. The manager appeared in the dining room one time while we were there and never even came close to our table. It will be a long time before we visit this Chili's again. read more

I've been here one time and was HIGHLY disappointed. Neither my friend or I liked our food. The only thing we ate were the fries and even those weren't good. Our chicken was rubbery and our waitress was super rude. She sat and played on her phone after I clearly made eye contact with her because I needed the bill. We waited for the bill for 15 minutes before she got off her phone. Before I could even pay, I had to run to the bathroom and throw up from how disgusting everything made me feel. I threw up WAY more than I ate and spent the rest of the day feeling shitty. I will NEVER go back there. read more

Now, admittedly this should have been done a while ago, but on February 18, 2013 my family and and went there after shopping. I remember the food being quite mediocre but we were in a hurry so we just finished up and left for home. I usually pay for my meals on credit and leave a tip in cash - which I did this time. I have just discovered (almost 3 years later) that our waitress (Kaitlyn), 2 days after we were there, refunded our credit card and then rebilled it with an approximate 15% tip. We already left a tip - more than was merited considering our meal. There is a crook here (if she is still there). If so much time hadn't passed I would have called and complained. I have the original receipts - no refund and rebill. Watch your statements better than me! read more

First time we went, ordered the cookie dessert. Found a hair in it and the waiter accused us of planting the hair... It was a short black one and we are blonde and red head. Second time we went got the $5 margaritas but they wouldn't tell us which ones were $5 and which were 10...then they tried to fix our check and the manager made a dig and basically said we looked smart enough to read the instructions. And he messed up our check. AGAIN. Don't waste your time honestly. Go elsewhere. read more

We ordered take out ... Probably a $75 order. The to-go lady checks each box with you before you pay and if they mess something up they give you gift certificates. Overall a good experience and the food was yummy! read more

Bartender was horrible, and rude, showed no patience or willingness to engage.. She huffed and walked away, later coming back to say to call her if we think of a drink. This was such rude service. I felt like I was a teenager being given a stern for sitting at the bar. Or like a kid who doesn't know what to eat... Either way, we went next door to Panda Express. read more