Terrible communication and customer service. The woman on the phone completely hung up on me mid-conversation. Avoid ordering from here if you expect decent service read more

I have placed an order and right after I did it. I realize that I couldn't afford it and I called them and the woman said stop messing with me very nasty. I'm never going back to that place again. It's a small place and I'm sure the food is not good read more

The food is always good. Excellent service. This is one of the best Chinese restaurants in the area.

they deliver shitty food and take forever so we scaled back in tip now they refuse to deliver and added a surcharge to our home address

In the mood for no fuss, no frills, affordable Chinese take-out? This is the place! We placed an order for pick-up on their website, which was easy, with the option to pay at the restaurant. The employees working there were friendly and attentive. We did not stay to eat in the restaurant, but from a first glance, it had tables, seating, and was clean. You can tell that the restaurant is a bit aged, but it is well maintained. We ordered hot and spicy (their version of hot and sour) soup, dim sum, chicken fried rice, crab rangoon, and orange chicken. Everything was delicious and comforting, exactly what you expect from Chinese take-out. Because we had to wait (not long, it was maybe 5 minutes), they gave us a free eggroll, too. All in all, when the craving for take-out hits again, we'll definitely return. read more

I can totally understand the difficulties that go with operating a restaurant in these times but as a restaurant, it has to be the goal to make consistently good food and deliver a great customer experience on each and every order. China Garden WP falls flat on both of these counts for the last several orders. Orders placed online are somehow 'lost' according to the restaurant when you call 90 minutes + after placing the order. The call to follow up the order results in a series of excuses and matter of fact "you have to accept our service" attitude. I'm definitely removing this place as a go to spot and I'm regretting this latest order which is now at 1 hr 45 mins wait time. Avoid this place, seriously read more

Service was super slow around lunch time, noon. Ordered one of the lunch specials; lo mein and it came with a egg roll and pork fried rice. The portions were generous but it honestly lacked flavor. Price was $9.95, I guess thats reasonable for white plains but honestly I won't be back. It wasn't worth the wait and I ended up throwing half of it in the garbage because it just wasn't satisfying. I hate to waste food but I refuse to force myself to eat something that isn't good. read more

everything about this place is horrible cook went smoked a cigarette went back n cooked no washing hands, on top of that i keep giving them the benefit of the doubt like maybe its just that dish or maybe its just that day no iv had 3 meals on 3 different days and not a single one was satisfying highly do not recommend read more

Worst customer service ever!! I asked for my rice to include more soy sauce and sugar and she told me no. When I asked how come she can't cook to order she told me to go elsewhere. Here is my zero stars - literally if I could I would. Also, the beef sticks were too well done they weren't edible. Couldn't believe the don't want your business customer service. That is not okay. read more

DISGUSTING! I ORDERED and the woman is coughing in her everywhere not covering her mouth then she goes and spits a huge GOBBER in the garbage. I walked out and didnt go back. read more

I found a roach in my meal that I ordered from them for lunch, it was a disgusting sight to see. I am very disappointed. I also have a video and pictures of the meal as well I got so sick read more

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Customer service is lacking. Online portal charges and doesn't go to them and then I have to fight to figure out how to credit my account through the bank. They just suck all around. read more

My employee is sick right now because of the food today 5/18/2023 He had the chicken and shrimp fried rice which appears to be 2 days old. The overcharged him at $13 when it should have been 9.75 maybe even 10. I am the new community manager in White Plains at Hamilton Crossing. I will make sure that no one from my community eats your food! Including the current construction team! Call me if you have any questions sramkissoon@rosepmg.com read more

Don't know about the unsanitary criticisms, but we've not encountered any in the several takeouts we've ordered. Food is usual Chinese takeout quality, good sized portions, plenty of grease and MSG but very tasty and delicious. We re-order because it is cheap and has variety. As another reviewer noted, egg rolls are excellent and CHEAP! If you don't go looking for David Chang quality, this stuff will satisy a hunger even if everything else kills you. read more

Ok I'm all about supporting local and small businesses BUT I'm very disappointed in their safety methods during COVID... There is a clear shower curtain blocking the counter from the public and that's prob the safest thing here! The counter person is wearing a mask under her chin, the chef is it wearing a mask at all AND there is no hand sanitizer anywhere Sigh read more

If you're after a local spot for some good Chinese grub, this is the place. Whenever I'm in the mood for some greasy, high-calorie Friday night Chinese food, I head straight here. My usual is chicken and broccoli, and don't miss out on their awesome scallion pancakes. Prices are fair too! read more

The last time I ate a full meal at China Garden was at least 2 years ago, when you could still go there for a sit down meal. During this pandemic, they are only offering takeout, but for that I'm glad, bcause they offer one item I can recommend as a perfect quick bite while waiting at any of the nearby bus stops. There egg rolls are amazing. They're light tasting, fresh, not too spicy, not too bland, and deep fried to a perfect golden brown on the outside, thoroughly cooked thru on the inside, in the space of about 3 minutes. 2 egg rolls are under $3.50 and should fill up anyone with a normal appetite in a hurry. I'd put my romance with these egg rolls right up there with a really good slice of pizza. read more

DEAD FLY IN MY FOOD See pictures attached. I ordered some pork dumplings, brought it home to eat and find THIS crisp fried FLY. What a filthy, disgusting place. If this happened on my first time there. I'm never going back. Who knows what other nasty things are going on in the food prep. read more

China Garden - Chinese Near Me - White Plains, New York

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Don't waste your money, the quality of the food is not adequate for anyone. If you've had high quality Chinese food you know this is not it. They use dark meat and the sauce they use tastes very artificial. read more

First off the food was delicious, and the customer service .. awesome ! I choose to order delivery, the person I the phone , she was so courteous and so attentive . Kinda taken back , as we know because usually they wish you off the phone . No one listening for you special cooking request . The driver was amazingly patient because I am clearly an out of the way . I appreciate this courtesy, and I will definitely be ordering from them again . read more

Nothing special..just like any other Chinese take out place. We only tried the Chicken Lo Mein, which came out to $10 and change. The food was for my 2 kids and they did like it! The place could use some renovation, but this is in no relation to their food quality. Workers were friendly. read more

Typical tiny Chinese restaurant that you see all over America. Small, about six tables no waitress service order at the counter and they will call you up when it's ready. Our food came out hot and there was plenty of it. We ordered- egg drop/wonton soup, steamed potstickers, shrimp in lobster sauce combo which came with fried rice and egg roll, walnut shrimp combo. We were all happy with our food. The fried rice was ok but the egg roll was so good and I'm not an egg roll fan. This place was near our hotel so it was an easy choice to try it. read more

This is the most disgusting place ever!!! I order food and my daughter found a ROACH in her food. China Garden refused to refund me $27.55... Because, I didn't have the food with me but I had a pic. I placed a call to DOH... I won't recommend this place to anyone. read more

China Garden - Chinese Near Me - White Plains, New York

Dumplings are great, as are the other entrees. Our go-to. Doesn't break the bank either

I moved to White Plains 6 1/2 years ago and since then have been on a mission to find what I consider great Chinese takeout. So far, everything in this town had me disappointed. Every place I ordered from was too oily, not enough veggies and protein in the fried rice, dry chicken, etc. I thought I'd moved to a city with no decent Chinese and I had just about given up my search. Then, some co-workers ordered takeout from here and I decided to try it out. My prayers have been answered! This is hands down the BEST Chinese takeout around. I like a variety of different things from Chinese restaurants (boneless spare ribs, egg foo young, chow mei fun noodles [which are not very common], etc.) and my biggest peeve is when I'm given an egg roll that drips with grease. NOT THE CASE HERE! Every time I order, I get my food within an hour (and that's if I order at peak lunch hours or on a Friday night) and it's always served hot with nothing missing. I've admittedly never done takeout from here so I'm not sure if this is a place where you could sit down to eat, but it's the best Chinese delivery I've had in this area in the last six years! read more

I would give negative stars if possible... but it's not. To keep it short and sweet I found thick curly hair in my food! When I went back to return my food, I was greeted by a lady named TANYA with a nasty attitude and no managerial skills. She was extremely rude, she took my food and just threw it in the garbage after just taking a glance at it. I asked for my money back and got it. As I'm walking towards the exit, she mutters "there was no hair in the food". I went back and asked her to repeat herself.. she said "I said, that's not my hair its CHINESE hair." I'm guessing she's of Hispanic decent. I was shocked and appalled at all of the words that continued to come out of her mouth. I will never return here. This situation was handled poorly and does not deserve to stay in business. Eat at your own risk!! read more

China Garden - DISGUSTING HAIR IN FOOD!! EAT AT YOUR OWN RISK!! READ ALL THE REVIEWS BEFORE ORDERING. - Chinese Near Me - White Plains, New York

After passing by this place several times, and turned off by the construction that is always on this street and making it difficult to cross the street, I finally decided to give it a go after reading positive reviews from fellow Yelpers. I was happily reassured that my Yelpers delivered. The food here, albeit a little greasy, was actually quite tasty. I had the shrimp with broccoli lunch special, with medium shrimp in a garlic sauce and very crispy broccoli as I requested. It was a huge portion. The hot and sour soup was too starchy..not a fave. Service was friendly and efficient. The place was immaculate for a fast food joint, with nonexistent décor and towards the window, two seriously slanted tables with benches at a slant. Hey, you can eat there and pretend you are on a boat. All in all, a place I'd visit again if in the nabe and with a yearning for Chinese food. read more

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Consistently delicious, inexpensive, and easy! My favorite place to get Chinese takeout.

basic chinese food nothing special. didn't see anything unsanitary. service was fast and the food came out fast as well.

Ok so this is a tiny little place but their food is really tasty & fresh. I should know I used to work in a Chinese food restaurant. I ordered from here a few times over the years. Tonight I picked up wonton soup & steamed dumplings. Soup broth was good, scallions & strips of pork. Dumplings dough was light & thin, filling was tasty. Due to COVID-19 there was no seating but the food here is always good. read more

Awful. Spare ribs ok but not cooked enough. Hot & sour soup tasteless. Pork lo main ok. Hunan beef tasteless, almost no beef in it. Forget this place. read more

Averaged Chinese takeout food! Boneless ribs, eggdrop soup, wonton soup, dumplings, egg rolls, crab rangoons, and pepper steak are recommended. Also fried rice is no the traditional fried rice that im used to with white rice soy sauce veggies tiny shrimps, egg, scallions, onion, and rib meat. This is a plain yellow rice. Nothing asian read more

This is great take-away (take-out here in the states)! I have never been disappointed with their food or the courtesy of the staff behind the counter. Prices are very low and food quality is very high. Possibly the best sesame chicken I have ever tasted. Not too soft but not too crunchy and the sauce is delightful! Good show! read more

First time customer. Best Chinese food I've had in a long time. The wontons for the wonton soup were fresh, the chicken and garlic sauce has great well rounded flavor, and the best chicken lo mein I've had in years, and I've tried a lot of places looking for a delicious lo mein. I think this will become my go to Chinese place. read more

Ordered from them the other day and after waiting over an hour and a half for my food I found part of a roach in my sesame chicken. Very disappointed. I will not order from them in the future. Thankfully I wad able to get a full refund from grubhub. read more

I wish I could give zero stars. Twice now I have been to this location and the ladies behind the corner are incompetent and rude. They then sent me the wrong order for delivery and when I called to ask for the right order, they said there was no delivery guy until 6:30 p.m., mind you it was 2:30 p.m. The "manager" was rude and said she would refund me .70. I told her I wanted the correct order or a full refund. She did not like that I was obviously angry and told me that she would send me the fucking food. I called back to speak to an owner who of course she had no way to get into contact with. read more

This is gonna be an extremely disappointing one. My friend ordered food there 2 days ago and found a roach in his food. Not at the top but at the BOTTOM. Can you imagine the disgust? Here you are eating away and you're halfway done and you look down and see a roach. Of course he took it back and got his money but then they had the audacity to ask if he wanted them to make him a new plate! Absolutely not! Who knows how many he didn't see while eating! I used to eat there myself until I found a gnat mixed in my rice. That was almost 2 years ago. Do you know how anal you have to be to find a gnat in your rice? Lol Anyways, this review is for my friend. Nobody should have to be forced to thoroughly check their food before eating it but it seems to have come down to that. Shame on you China Garden. Shame. Shame. Shame. read more

China Garden - My friend's food smh - Chinese Near Me - White Plains, New York

I would give 0 if I could this place always delivers extremely late and the food is usually subpar at best but tonight I got nothing from what I ordered and an attitude from the woman who answers the phone in short DONT ORDER HERE there's plenty of better places in white plains read more

Once was a good restaurant now is horrible food and horrible service. The lady that is always there is rude and I have a strong opinion that they use my credit card number for fraud. Will never ever eat there again. read more

Over the past several months China Garden has been on a rapid decline. Today they refused to take my debit card because I was slightly under $10. This is illegal. There is no legal minimum to get an approval. This was a China Garden made up amount. Shame on them. They are lucky to get any business with all the places around here to choose from. read more