Great service, food is consistently fresh. The restaurant is pretty cramped at lunch but wait time isn't so long. I eat at this location maybe once a month or so and I don't expect that to change. read more

Limited menu, but what's on it is great. I stick with the burrito, but I hear that everything is good. I appreciate that they have meats that aren't given antibiotics and all that mess. It gets expensive - one burrito, some chips & salsa, and a bottled beer was about $15 and the burrito is only about $7 of that total. All of their meats are really good - I like the carnitas. Their guacamole is quite tasty too. I'd suggest 2PM or so for a late lunch as this place is still really busy. They need a westside location, too. read more

It's a chain. It's the same, predictable deliciousness over and over again. Which is what makes it so great yet so terrible at the same time. read more

My roommates and I went here when they opened and all had the same thought... THIS PLACE SUCKS! The burrito was a packaged tortilla that ha dno flavor but was hard as hell. The fillings were salt loaded to hell and back! I couldn't finish my food because of all the water I had to drink to offset the salt content! The food itself had a very poor flavoring all around. Even the salsa had no flavor, just heat. We all came to the conclusion that we will never eat at the White-boys Mexican version of a subway ever again! I suggest holding onto your money and going to LotaBurger for a much better burrito! read more

Fast Mexican Food that is Fresh every time. Their red hot salsa is the best I've ever had. Try it with the chips!!

This is as good as Mexican fast-dining gets. It is hard to believe that you can receive amazing, quality food in such a small amount of time. With the wide variety of choices, it is difficult to grow tired of this place. read more

SO SLOW! You go to Chipotle because it's fast and fresh, not exactly because they have the best Mexican in town. This Chipotle is consistently slow, it takes almost 15 minutes to get served because of the slow unorganized staff. Shame on whoever is supposed to be managing this store. They either need more staff or someone to help them stay efficient and quick. read more

Well it was most assuradly the largest burrito I have ever sat down to eat. It was pretty good as well lots of good toppings to choose from. Think it would be better to bring someone along to eat the other half o f that thing! read more

I gave this location a five because the food is amazing. The service is kinda slow but I thinks it's because they were training people. Other than that it's AMAZING!! read more

I love this place! The employees are always friendly. The food is great but finding a seat at lunch can be a bit of a challenge. Be sure to try the Guacamole! Its sooo good! read more

I have traveled to many Chipotle's and this on was a little unique in its set up where there wasn't a wall to direct you to the order area. The food is great, service is very friendly and the store is very clean. read more

When I feel like having some fresh, quality, delicious "Mexican" food that's where I go. Great service, clean restaurant. I love the steak tacos and the sofritas with a bottle of nuntucket. read more

So so so so so GOOD!!! The staff at this location are very nice and always greet you. Cant say that about the Paseo location, sorry. Love the food and the portions here at this one. read more

This Chipotle grill is pretty good. I mean, it is still fast food, but they reply to you really fast and the servers are friendly and fast. The food is good and you can see it cookimg in the back and can tell when it is fresh. read more

I dont know why I come here when I know it gives me indigestion. i think it's b/c my gf loves burritos and always drags me and then i see steak and it compels me to eat a 2 lb slab of food. I give it a meh. read more

This location has really gone down hill. The wait times are long, they staff seems overwhelmed and lackluster. Food is ok but there is much better local food near buy. If you are visiting Abq you are better off finding native food. You can have Chipotle anywhere. read more

Run by kids , no care at all about the customer, been waiting 20 min for my iced tea . Been promised 3 times it is on the way . Should have gone elsewhere read more

Ate here for first time ever...very fresh and filling but wait for hype to end. Not worth hour + wait to order.

I do not recommend this place. Went there today, the meat in my son's burrito was too salty, they mixed up our order and added meat into my bowl and left out our daughter's quesadilla. We had taken our order to go. Maybe they are better if you eat in. Very disappointed! read more

The employees work really hard to make us happy. The fresh ingredients will always have me coming back but also the friendly staff. Even when they're busy and trying to rush they still do it with a smile. The portions can always be negotiated if u want extra meat u pay for extra but u can get double rice and tortilla on the side of a bowl for free ;) I LOVE CHIPOTLE !!! read more

Ate here the other night and it was fantastic! Had a burrito with chicken and steak and the only thing I would say is that the steak was slightly chewy and it wasn't the best chipotle I've eaten, but was still delicious and the staff were really nice and helpful :) read more

If I could give this place 0 stars I would. This is the most disgusting looking chipotle I've ever been to in my life. Waited in line for 10 min behind 2 other people. Watched as there were about 10-15 to go orders being made. As i was witnessing this I looked at the counter behind the glass where the employees work. There was food EVERYWHERE between the food holders, certain food holders had items intermixed, everything just looked sloppy and dirty. Finally got to the front of the line and saw an employee with 2" long fingernails come out from the back. I wondered to myself how she was going to put gloves on. She proceeded to come up to the counter with a dirty rag, with her mask barely on, and pretended to be cleaning, just wiping the same spot over and over again without cleaning up a single piece of food scattered about the counter. SHE WAS WIPING ONE OF THE PLACES THAT WAS ACTUALLY CLEAN! After being told they would be right with me I just decided to leave. Based on all of the prior bad reviews, maybe some type of management should get involved and train their employees, or maybe chipotle higher-ups should take notice. Extremely disappointed, and what an eyesore for such a usually good company that I'm a loyal customer of. read more

I went to Chipotle on Menaul and Louisiana and was horrified! I placed an order online and was supposed to just go pick it up. I reluctantly entered a VERY crowded restaurant (I expected pick up to be outside) only to discover that my order was not waiting on the bakers rack. I probably would have left at this point because the restaurant was so crowded except that I had paid with my credit card when I ordered. I asked the cashier about my missing order and he very nonchalantly said that it probably got stolen. I asked him how I would get my order and he looked it up in the computer and said he would place it again right away. I had to wait in the restaurant for them to call my name when my order was ready. The line in the restaurant looked like it did before the coronavirus winding from where you place your order, through the restaurant, to the door! And NO social distancing! Most people had masks on, but not all. And there was a group of about 6 kids (ages ranging roughly 5-10) running around hopping on chairs and none of them had masks on. I kept trying to move around to social distance but it was very difficult with the long line on one side, people getting drinks at the drink station on the other side and the kids running around. 5, 10, 15 minuets and my name was not called. Again, I went to the cashier and asked about my order and he very casually said he would place it now. WHAT?! I asked to speak to a manager and about 5 minutes later a young woman came out and I told her about my experience. She was not empathetic at all but said that she would check on my order. Another 5 minutes went by before she brought it to me with only a slight, "sorry". WHY aren't the mask and social distancing rules being followed in this restaurant????? read more

The food at this location tasted amazing and the service was exceptional but the sanitation was questionable. The lack of organization concerning the cutlery, food baskets, parchment paper and tinfoil was noticeable. But I thought nothing of it at the time, focusing solely on the excitement that was running through me at the thought of getting food. But the consequences that the "questionable" sanitation reared it's head the next day in the form of a gastrointestinal disaster. It wasn't only me feeling the cramps and aches because every other member of my family that ate there as well had barricaded themselves in the bathroom. Take into consideration that it might of only been a bad batch of meat or salsa but I will not be dining at that location again. read more

This is not Mexican food. It sure as heck ain't New Mexican food. It is a cross between San Fransico style and Colorado style wanna-be Mexican food. And the kicker... you cannot get an actual chipotle pepper on anything at Chipotle. read more

The quality of service is next level and it shows in the food. Every time I go I get treated like family and that's a rare thing to find in chain restaurants nowadays. Good job Chipotle! read more

During a slow time (3:00 PM) I ordered the advertised Burrito Bowl by a disinterested, non-smiling, indiscernibly fast talking server who scooped up black beans, pinto beans, miserly half spoon of the meat (barbacoa), "hot" sauce, shredded cheese, lettuce, flowing sour cream -- all while shouting at me what ingredient I wanted next. All this was served barely warm and looked more like pig slop. The "slop" turned out to be bland, tasteless and tiny amount of meat was buried somewhere in the runny concoction. I cannot fathom how this spartan, noisy and filthy restaurant has remained in business on Albuquerque's busy Louisiana/Menaul intersection. Troublesome were dirty tables, messy floor and food preparation area, a food preparer dislodging a wedgie from between his buttocks, and another preparer coughing into the ground meat. Don't waste your time or money for this garbage! I threw out my Burrito Bowl after one reluctant taste, especially with the vision of the wedgie dislodging still vividly in mind. Albuquerque has numerous Mexican fast-food restaurants a hundred times better than this abomination. Shame on Chipotle! I hope CEO Steve Ells at HQ reads this. read more

Food is always on point...tonight was no different. My review has to do with the employees, which there were about 8-10 younger people working. Many were chatting amongst themselves, drinking a Gatorade and hanging out not truly paying attention to the customers...with the exception of one young man who caught my eye when I walked in. He was busy bussing tables and cleaning the wall behind the trash can while greeting people as the walked in. I watched him work non stop. When I noticed the coke zero was out I asked if he wouldn't mind helping. He immediately went to the back and asked one of the others to change it out and continued to monitor it until I was able to get my drink. He went back to cleaning tables. It's not every day where you see a bunch of kids messing around and one sole worker still busting their butt not succumbing to the pressures of lazy coworkers. Kudos to "Cameron" for working hard to keep your customers happy and establishment clean! read more

Wonderful chipotle. Probably one of the best ones I have been to. Long line but they got us through very quickly. Extensively nice staff. Wonderful service. Good food. read more

Worst customer service ever. Realizing this is their opening, we ordered online. Went to pick up the food and the line was so long for the walk-in traffic I feared the worst. However the the walk-in traffic was actually getting their food - not the same can be said for the "smart folks" that called in or ordered online. I waited more than 1 hour for my online order. Was told there were over 40 orders in front of my order. Keep in mind - the walk-in line was moving along without a single hitch. The staff should have thought to get the online and call in orders taken care of - as those folks were probably on deadlines, etc - hence why they called or did the online thing. Rather than doing that - they kept filling the walk-in orders. I can't say anything about the food - cause I had to go somewhere else since my lunch hour was already up. I will hesitate to ever go back to this restaurant. read more

Barf. I don't know what I was served... They called it "steak" but I think it might have been a chopped up old shoe sole. I gave it one more chance, and the chicken was at least chicken. All two tiny pieces of it that sat atop the pound of rice and beans they piled into my burrito. Charge extra for guac and for chips and salsa?!?! My rice burrito with a sliver of chicken was already over priced... Never going back to this disgusting scam of a restaurant. read more

It's a chain, yes, but it offers delicious and reliable food time and time again. There are lots of more unique alternatives- but it's hard to beat chipotle for quick and solid tex-mex when that's what you craving. read more

I love this place. I think it's a healthier option for fast food.....grilled meat, beans, rice. Guacamole and chips aren't bad. FYI - for those looking for "new mexican" or "mexican" food this is not that kind of place. No smothered green chile burritos or enchiladas here. But give it a try if you're looking for a quick lunch or dinner and don't want to feel like you ate a pound of cheese or grease. read more

Chipotle's nationwide are all pretty consistent, but this one was very generous with their portion size.. I know yelp reviews don't mean shit to the business when it comes to large chains but it deserved the 5 stars read more

Good food. Not the most authentic food ever. It has two kid's meal choices. (If you have children.) Atmosphere is ok, meal is good but their food is sometimes too filling. (Definitely if you get the burrito.) If you want huge burritos and decent or plain Americanized-Mexican food, this, is the place for you. read more

The worst customer service ever! The place is too busy and the staff is too ignorant to really understand how to treat their customers.

They're OK, but not quite as good as Chipotles in California. The ingredients, believe it or not, taste subtly different, particularly the hot salsa, which is very salty at the Menaul Blvd location. Worse, the chips are ridiculously salty. The effect of the meal is, yikes, I just ate way too much salty food. I'm guessing something like 3000mg of salt just for a burrito and chips with salsa. At other Chipotles I've been to, everything tasted better and nowhere near as salty. read more

I was very impressed with the service and killer food I had. One of the best Chipotles I've been to. After telling a buser how great the food was he gave my wife an I a free meal and free chips for next time. Freaking sweet. read more

It's a hit and miss at this location depends on who's working the line. Some days they are stingy and some days they are generous with the amount of food they put in your burrito. I ordered online a quesarito (burrito+quesadilla) and it came out to be $11 but literally half the size of a regular $7 burrito. Next time (if I come back) I'd order a burrito bowl and a quesadilla and make my own quesarito so I don't get short change by these workers. read more

I looooove this location!!!! They kickass here! When I order online I come in to pick it up and it's ready. I've never had to wait for anything from them. They always have a line wrapped around the building but I walk in and my order's all ready! I love the food. Mmmmmmm it's always so delicious! read more