Sady a worker that was obviously having a bad day not only embarrassed her fellow co-worker by rudely reprimanding him for cleaning counter with some sanitizer, was super rude to me when I didn't know what was in a barbacoa.. She showed her rudeness by over spicing and saucing my meal sloppily and when I opened was soggy and a complete hot mess... I'll never go back and Sady hopefully starts treating people better.. read more

The basics: Chipotle never fails to amaze me. What better to enjoy for lunch than a big, fat, cheesy, meaty, spicy, tortilla wrapped silver torpedo of goodness? That's right, nothing. The service: Is almost as good as the burritos. Almost. Let's say, hypothetically, you drop a half eaten burrito on the floor from your clumsy hands. Hypothetically. Just go up to the front desk, tell them your story, and right as you're about to fork over another 7 bucks, you're told it's free. What's for lunch? Chipotle. Chipotle, Colorado's baby: Interestingly enough, Chipotle was founded in Denver. Never before have I been so proud to be a Coloradan! read more

Love chipotle. Sadly every time I order online I can only order from this location. Worst customer service. Have received a THREE HOUR old order tonight which could've made me sick. read more

Big delicious burritos. Tasty natural ingredients. Decent prices. What else needs to be said? If you need to actually read a review of Chipotle, then you've never been to one before, and you need to go soon. read more

I want to be Chipotle's Jared. Five-stars for the awesomeness that is Chipotle, minus one for this location's propensity to hire a higher than average number of douche-nozzles. read more

What happened chipotle? You use to have a crew full of happy employees, but now most of them give off such a horrible attitude. (No offense to the ones with a positive attitude and a good vibe) The girls working there are fine, some of the guys though? "Maybe next time you ask him if you want a tortilla on the side," he said with a disgruntled look on his face. Maybe this isn't the job for you if you wake up on the wrong side of the bed everyday when I come to order some food. read more

This chipotle isn't the best but hey it's till good they remember u and are some what fast it's great

They are usually always friendly at this location and the food is always cooked well and tastes great. Our wonderful local Chipotle I recommend to anyone. read more

Absolute horrible. Customer service. I got nothing but ride looks from more than half the employees. One person working and 4 standing around. Wasnt even offered a plate for my burrito was just told to eat it like a dog by the woman working the cash register I had to grab a plate myself and was so upset I just got my refund and left read more

Kinda bummed... The service was great and all, very nice, place is clean... So on and so fourth but I ordered a quesorito. I was so excited to order one I even dreamt about it the night before! They told me it was an extra charge... No big deal... BUT THEY DIDNT MAKE IT RIGHT!! They only used one tortilla instead of two and very little cheese. They charged me for a large quesadilla and a burrito. That's crap if you ask me. You shouldn't charge someone like that if you're only adding a little bit of cheese and by little bit I mean LITTLE! You know what you get when you go to chipotle... If you're ordering off the secret menu that's what differentiates the great chipotles from the crappy ones. Super disappointed! read more

Service is absolutely terrible! Everyone acts like they don't want to help and it's a burden if they are the one who has to.

Tried to place a to go order over the phone of just one item, which they don't offer on their online order menu (Quesadillas aren't available online? Really?) and was put on hold for around 15 minutes. Figured they forgot about me and called again, this time not even getting connected to the store. I've worked food service for many years, and understand being stuck in a rush. But if any of my managers found out I left a simple to go order on hold for that long, I would've been chewed out and rightfully so. Pretty crazy I can't even place a single item to go order during lunch time. read more

I love chipotle, but not this location. I actually drive to one further away or choose it's competitor because the service AND food are so rotten. I've had undercooked & over cooked food, wrong order in my bag, longer than necessary lines, rude RUDE workers & dirty facility. read more

I have always had good experiences at Chipotle in the past, and most of the time at this location, but this time was absolutely horrific. The "manager" (dark hair, tattoos on arm) of this store was on serving line duty when we went in this evening around 7:30 p.m. After my son had placed his order, the manager on duty stared stoically and creepily at my fiancé until it became uncomfortable without asking "what can I do for you?" or "what would you like?" and then angrily asked me what I wanted. I replied that I did not want anything yet, as I was planning to order something to drink at the end of the serving line, which I did, while unbeknownst to me this individual was staring down my fiancé and being passive-aggressive while egotistically, and arrogantly providing the most lousy customer service ever experienced. Then, when we kindly asked the young lady at the end of the line for "a little more" guacamole (which is an additional fee of $2.25 for a spoonful by the way) on our bowl, the "manager" rudely (aggressively, toward my fiancé, a woman) interrupted, defending himself, stating that the portions that he served were absolutely correct, and angrily asked "But why though?" It is beyond me why such a rhetorical question should ever be asked.... Why would someone ask for more guacamole? Hmm... However, appalling this experience was, in retrospect, I can empathize with the position of a person who is properly serving the correct amounts and being asked to provide more at no charge. The manner in which that was communicated though, is completely inexcusable. This person should definitely NOT be a manager, or anywhere near customer service for that matter, and we WILL NOT be returning to this location whatsoever while this "manager" is still working there, and we will be absolutely certain to VERY publicly and prolifically share this horrible experience with EVERYONE we come in contact with. I am very hopeful that this issue will be resolved before it becomes a larger issue -for more than just the sake of good customer service. This young man should have been mentored into his position more properly and does not belong in it. Oh, and to top it all off, our rice was undercooked when we got home to the point where it was crunchy and hard to eat. read more

I love chipotle so I always come and usually there service is good but This chipotle got me really bummed it was really slow, I waited in line for over 10 minutes and people even started to leave the line because it was taking too long:/ read more

This place by far has the worst customer service ever experienced! Very confrontational, and rude, like they hate you as soon as you walk in. The lady that was making my burrito could not fold my burrito for the life of her, after the fact that I had asked her to remake my burrito because when she had switched out the metal container for the chicken all the water underneath got all over my burrito and I definitely was not going to eat that, You would think after noticing that She did that she would Make me a new one without me having to ask, but no she looked at her co-worker and they both smiled at each other and continued to make my burrito and I said no I'm sorry could you please remake my burrito! That was then when she all of a sudden couldn't fold my burrito after 3 times of trying to fold it, she complained to all of her coworkers that it was "too wet" like she was mocking me! She was holding up the line and I literally was watching my burrito become smaller and smaller because all the guacamole and the sour cream that I had asked for was literally getting wiped off of every tortilla that she went through so I asked if she could just start over and make me another burrito and she just stared at me like what??? After her horrible mocking attitude we just decided to leave this is the second major time that we have had problems with this store! And this was us giving it a second chance! We left and went straight to the Chipotle on 52nd and Wadsworth which is a little out of our way but we will go there from now on because that store is always nice very friendly and have smiling faces and have no problem making your burrito exactly how you want it! Don't go to this store on 64th and ward go to the one on 52nd and Wadsworth That's where you'll get good service and good food!my kids' school also supports this restaurant for fundraising and different things but I'm going to have a talk with them and tell them to use a different store or just a different restaurant in general!!! read more

What's going on with the stingy burrito bowls? This doesn't seem to be a chipotle thing across the board, just this location. Looks like I'll be doing chipotle closer to work from now on. read more

One employee did not know how to fold a burrito this experience tainted my meal because I picked up the burrito and all the filling fell out of the bottom I did NOT ask for a burrito bowl read more

Not sure what happened. I love love love Chipotle. Eat it everywhere. Missouri. Kansas. Utah. Colorado. For whatever reason, this was the worst Chipotle I've ever had. I hate Qdoba, and that's what it tasted like. Bland. And. Tasteless. read more

This store is always running with a line of people. But the service is very high quality and the food is always good. They have menu options that other stores don't have like a kids menu, soft corn tacos and brown rice. read more

Always great food and service. They don't skimp on the portions. However, during school days avoid this location. Overflowing with teens trying to get lunch. Can get pretty noisy and crowded. The staff handles the crowd efficiently and quickly. Great place. read more

Thought I would give Chipotle a try after a long absence because of their public health concerns. Service was ok. Surprised they were out of grilled vegetables. Made for an unusual chicken burrito bowl. read more

Service and quality consistently excellent. The lines can be long pretty often but they work hard to manage rush hours. Good location and they offer high school students free drinks with ID which is nice since it is close to large high schools. They offer option to fax order in. BOO-RITO nite is a yearly event for our family. Easy parking out front. The company has been upgrading the menu to include kids selections and some new choices. Wish the company would offer more coupons. read more

The food was good when I ate it, but in the time it took me to go from the restaurant to my house (15 mins), I was nauseous & had to puke as soon as I walked in my door. I will say that this does not occur when I eat the Chipotle I usually go to. read more