Came here to give them a shot again and guess what I got major major food poisoning from this place and was throwing up and diaria all day felt like I was going to die honestly it was bad. I hope they can fix this issue I will never go back their again, unless management can fix this and I will go to McDonalds from now on. It sucks because I really liked their bowls but that's what I had and got sick from it maybe they will fix this and I will update for a better review. read more

YES, I KNOW THE GUACAMOLE IS EXTRA! I love Chipotle, but their prices are slowly going up and their servers used to have heavy hands, but not anymore. A great documentary is on Netflix if you want to see the business sense of the corporation. Pretty cool concept and cares about our environment/health. The bowls are one of the best things to get (I think). The steak is to die for, very tender! I think this is one of the best "fast food" establishment's that has opened up in California in a long time. read more

I'm not a fan of chipotle mexican grill in general, but I do enjoy that they have the kids meal available for anyone to get because I still wanna munch on something while my boyfriend or whoever is scarfing away. This one's like any other chipotle, tbh. Only thing I thoroughly enjoyed was the chips & salsa + the cashier who was nice, smiley, & friendly (: read more

Chipotle is awesome! It's super fresh and you can order your burrito, taco etc exactly the way you want it! It is not a taco shop, more of a fast food restaurant, without so much trans fat. read more

Service is great! I was getting ready to go and a worker offered to clean up my table. And when I was ordering, there was a lady in front of me who literally asked for double EVERYTHING - rice, beans, fajita veggies, meat, salsa, lettuce, sour cream... man that bowl was overflowing... and they charged her regular price, even though she practically go two bowls in one. Good for her, I don't have those kinds of balls. My only problem with this place is that it's always FREEZING in there. Dead of summer, freezing. Cool winter day, freezing. read more

This is a typical Chipotle. I have been to this location several times during lunch hours. This place is packed and it was difficult for us to find a place to sit. My co-worker ordered some chicken tacos to go for her boss which the boss loved. Service was quick and friendly as far as I can recall. I would certainly drop by again if I am in the area. read more

Terrible customer service. I walk in, the employee at the counter see's me waiting and continues to clean. No cares given. So, today I'm going to Vallarta Express around the corner. read more

Maybe each Chipotle location is different...but for this particular one, my main problem is that I had to spend $9 to get a burrito big enough to satisfy my hunger. Normally, and I'm sure you San Diegans will agree with me, almost any other mexican place serves up giant, filling, delicious burritos for nigh on $5. I ordered a fajita burrito, which comes with rice, salsa, cheese, sour cream, my choice of meat, and green peppers and onions instead of beans. So I tell the gal I want steak, and she scoops out maybe half a spoons worth and puts it on top of the rice. I'm thinking, wow...is that it? I was hungry, so I asked her if she could throw on some carnitas as well, yes I'll pay extra. I skip the salsa, because I seem to remember not liking it years ago, the only other time I had been to Chipotle. Next comes the cheese, she skimped on that too. Then the sour cream, hardly any. Now I like my burritos wet inside, so I ask for guacamole...again, yes I know its extra. Finally my burrito is all wrapped up and ready to go, and its not looking as big as I expected...and now my total is $8.89. Lovely. Now eating the burrito was a different story. It was actually pretty good. Worth the $9 I had to spend to get it the way I wanted it? No. But if you've got the extra money and want to spend $9 on a burrito, this is the place for you. So the only reason this place gets 2 stars is because the food was actually decent. It didn't make me sick and taste like ass, so I guess that's a plus. read more

This place is really good. I get the crunchy tacos (2 with carnitas and one with barbacoa), and they are excellent. Best pork comes from Iowa !! Try it. Stevo read more

One of my favorite places ever to get a burrito. Their ingredients are fresh, and their meat is really flavorful. It's definitely not "authentic" Mexican food but tastes great and is far less greasy. It also doesn't hurt that their burritos are massive! read more

ok ok I recently realized i was a celiac so Chipolte is my new favoritest place on the planet. Im a fanatic for their bowls and the fact that they are 2 meals (SCORE). Brown rice chicken black beans lettuce sour cream cheese hot sauce /highfive read more

After all the fuss and muss of their crazy NoroVirus mania ... We went to this Establishment and had a great meal! Perfect chipotle meal and nobody got sick. They were fast efficebt and nice, cant go wrong with that! The only downside is it reeks of sewer once you are in their parking lot ... But I'd like to believe thats McDonaldz and bot them, hah read more

Worst costumer service ever! The girl at the front of the service line was nice. I asked her if we could do kid's meals with small bean and cheese burritos. She said yes, of course. When I got down to the cashier she said that we could NOT get a kid's meal with a bean and cheese burrito. I told her that the other lady told me it was okay. She said , "oh, well, she is new" . Um, how is that my problem? Train your employees better and learn about customer service. She would not give me the kid's meals so I told her to just forget about the order. She said "that's fine with me." I really how the owner sess this and realizes that his employees would rather throw food away and piss off customers. Even though I live right down the street, I won't be coming here again. read more

Pretty fast service, but I swear, it feels like the manager of this location has put the fear of God into the employees about the serving sizes. I've seen them take a scoop of rice and put some back. Just ask for what you need, they'll usually oblige at no additional cost. They need to be better at refreshing their ingredients - the black beans have been undercooked almost every time I've been there. And the burrito rolling technique needs serious work. read more

Zero stars. Every single time I go they get the order wrong. Doesn't matter if I'm in line or order online. Somehow, someway something ALWAYS goes wrong. read more

All of my other engagements with this food establishment have been fine. But my last experience has changed my opinion about them completely. The lack of costumer service and rude attitude almost made me want to leave right then and there. While a customer, who was obviously not pleased as well, was talking to the manager, she seemed to not care about the customer and wanted him to leave. It's safe to say that I will never go to this chipotle ever again, and I advise no one else does. read more

2nd time ordering 6 tofu only tortillas. Not sure if there was even 2 spoons of tofu on each. Extremely stingy!!!!!.

Came here lastnight and took food to go. About 15 min after eating my son became sick. He was sick all night. Shaking, chills, temp up and down, couldn't move at all, it gave my 7year old son food poisoning. never ever returning!!!! read more

Honestly I've been going to chipotle most of my life and have always enjoyed the food. Recently,especially at this location, I've noticed how little they have been filling up the bowls. I feel like over they years they have decreased the amount of food given. Really makes me upset because I love this place but it just isn't worth it anymore. read more

This chipotle used to be pretty rough around the edges! The food was always great, the service not always...But over the 3 years I've been going there they have made a 360 degree turn! Love this store now. read more

Never do reviews about chain restaurants but straight up the staff that was here today (5 pm/ sat) were awesome. All of them were extremely nice and hooked ya girl up. Hope they get the appreciation from upper management that they deserve. read more

Almost every time I come to this location I leave upset. The staff is rarely welcoming, most often they're short and just wanting to get you out of there so fast that they don't listen to you. They either put something on your dish you didn't want or charge you for the guac on the side that's for VEGGIE bowl! I'll be driving the extra mile or two to go to the Rancho SD location instead so I don't have to endure leaving upset with my food each time! read more

I love Chipotle, but stopped going to this particular one in La Mesa. You have to beg them for napkins. They give you ONE. When you ask for extra napkins, they give you ONE more. Ridicules. You can't get them yourself, because there aren't any by the soda fountain. Even if you order lots of stuff, you will have to ask them for a tray. The portions are a lot smaller than at other Chipotle restaurants. If you ask them for a little bit more cheese or rise, they give you like half a teaspoon more. Makes you feel like an idiot. Happened to me many time at this location. Now my friends and I go to the one at SDSU. read more

I just ordered a plain rice burrito for myself and got a side of chicken for my husband and got charged $6.70 for a chicken burrito. It was a tiny salsa cup of chicken and then a plain tortilla with a tiny scoop of white rice. read more

All I have to say is this isn't real Mexican food. Who ever heard of rice in a burrito? I only ate here today because Y employees got a free burrito. It wasn't bad but still, for the same price you could go across the street to Teca or to a real Mexican place and get a REAL burrito. Never would I pay money for one of these when authentic Mexican awaits me at countless places around San Diego. read more

This is bar far the best chipotle in san diego . Great staff and food . I go almost every day

I was extremely disappointed and sickened eating a carnita at Chipotle the other day. I had extreme stomach pains, diarrhea, and was throwing up for hours directly after consuming this food. We call that food poisoning and quite possibly trichinosis from the pork which I thought was fully cooked. Very unhappy and WILL NEVER BE BACK... Whats worse is I found out yesterday that there was over 15 people sickened at a SIMI Valley Chipotle on this past Saturday. I am assuming that Chipotle new PORK supplier from the UK could quite possibly NOT be the companies solution to their food with integrity and being spread throughout the country. Proceed with caution with this CHAIN THAT ONLY CARES ABOUT THEIR BOTTOM LINE!!!!!! read more

Chipotle staff really act like con artists. I don't know if they're asked to do this but they'll ask you "nicely" "would you like this or that" without telling you its gonna cost you extra. You think something is part of the ingredients but when you get to the register what was supposed to cost $14 costs you $19. I hate when they do that. read more

I like chipotle because of the consistency great quality and fresh ingredients. Every time i go to chip tile anywhere, my expectations are filled. I always have left overs so it a 2 meal for one. I usually get the bowl but since their secret menu has been out there so much to try! Check that out! Plus they give u a cup for water without havering to ask. I just wish they didn't charge extra for guacamole. read more

Clean location tucked in the back of a McDonalds. The Guac and the Salsa seemed less "chunky" than normal Chipotle standards, but other than that there were no problems with this location. read more

The carnitas and barbacoa burritos are good. However, for $7, I would like a carnitas burrito with a little bit of rice not a rice burrito with a little bit of carnitas. This place has potential but I can get a good carnitas burrito any where around town for $5. If they adjust their portions I would be a fan. read more

Great food! Service could be better. Maybe make sure each customer has everything they want before shewing them off !

Looking for authentic Mexican food??? Look somewhere else!!! Why 5 stars? Because the meat is cooked throughout the day right in front of you. It's seasoned well and the place is so busy there is no time to have old veggies or meats. Almost no grease...This place is also very clean. My go to meal is a Chicken bowl, double chicken, no rice or beans, add extra mild salsa and guac! DONE and DONE!!! read more

730pm on Sunday, dinner time, no black beans ready, no chicken ready, no fajitas...no apologies for our wait until we paid and the young lady apologized for not having bags for our to go order. read more

Danielle a great customer service lady that works there make me always want to come back no matter how far of a drive it is for me because they always make great food and treat me very I well . I only dislike one thing is the way they changed cooking there chicken but other than that it's really great . read more

This is my favorite location!!! Everyone is nice, they're pretty quick with making the bowls/burritos, and once when I told them that I had a HORRIBLE experience at the Mission Valley location, they gave me a free burrito bowl!!! read more

Always fast, always delicious. Since my boyfriend gets a veggie burrito, and i love the guac, they give it to him on the side for free! So glad this is about a half mile from my apartment. :D read more

Mexican food is particularly difficult in San Diego - not only because, somewhat ironically, you can't really get authentic Mexican food here (other than the charro or Tex-Mex style available all along the border), but because a majority of Mexican restaurants have little interest gluten free awareness or consideration. This is why I am rating Chipotle at all, really. It's just okay...not spectacular, and also not authentic Mexican...but at least they do take care not to cross-contaminate if you let them know you are gluten sensitive. This location in particular seems to pride itself in being careful. I like the carnitas tacos heaped with guac, sour cream, and a little bit of lime juice. Very tasty and filling. read more

I've eaten here a few times and the staff/service was always fine but I just don't like the taste or concept of their food. I have tried - steak bowl, quesadilla, tortilla chips, soft steak taco... Nope, none of it pleases my taste buds. The meat is not very tender - more chewy & rubbery. I didn't like the whole bowl idea. You pile on lettuce, corn, sour cream, and lukewarm meat. Ewwww, not my thing. My friend really loves this place so I thought I would switch it up and get a quesadilla. I was envisioning lots of delicious Mexican cheese blend oozing from a hot tortilla and instead I got a lukewarm white cheese thing. Yuck. Either you like their food or you don't. I don't. I'd rather they have a more expanded menu, better cuts of meat, more cheese selection, and serve things HOT. Heat lamps are readily used and I can taste the difference. Give me at regular So Cal taco shop with a fryer any day over this place. Three stars for being clean, having good employees, and knowing others like the food. Maybe someday we can meet again, Chipotle. read more

I generally love Chipotle but did not have a good experience here. The service was lack-luster and they were "out" of just about everything. The bathrooms smelt like the crap took craps. read more