Despite being one of two parties in the restaurant, it took 35 minutes for them to make two quesadillas. In fact, at about the 30 minute mark, one of the workers decided to make her own quesadilla before ours and sat down to eat at the table across from us. When we finally asked about it, the funniest part was that the manager had to make our food as the other workers continued to stand around talking. The icing on the cake was that after all that waiting, we were given about three drops of each ordered side... Albeit, the manager was kind and promptly got to our order after we complained. She also gave us free drinks. read more

I've been here twice passing through on road trips, both times the staff have been nice, the food has been good and it has always been clean. The food here is actually better than most chipotles in Los Angeles, 10/10. read more

I don't understand the bad reviews for Chipotle here in Los Banos. So I finally ignored them and went in to see for myself. Food taste good and lots of it. Service from employees was friendly and positive attitude. I definitely will go back. read more

Service is great. Food was good. Staff was friendly. The lobby was clean as well as the bathroom. The ambience of the kitchen in itself seem to be cleanliness. Kim at the register was very friendly and she's awesome. general manager, Mychaela was on site and was very attentive in our order. Making sure we had everything for our to go. Definitely a great spot when you're traveling on highway 152 read more

Stafff were rude and waved at me to go away because I tried to open the door (during open hours) but they were "closed".

Burnt chicken! This was the worst chicken burrito I've had in chipotle. For future reference, please do not serve burnt chicken and use the little leftover you have in the tray. Cook more chicken and serve a new batch instead of scraping the last pieces of chicken you have left which is very salty and bitter. read more

Chipotle Mexican Grill - Burnt Chicken burrito! - Fast Food Near Me - Los Banos, California

They charged me $14 for a quesadilla. No sides. They didnt even fill it the entire way. They folded in the sides to make it smaller. When I asked the rude +cashier about it she just shrugged and said "thats what it is" From the other reviews this seems to be the norm for this location read more

Worse chipotle I've ever been to, it all began when I started my order as soon as I said I wanted a burrito this very short dude just gave me the biggest side eye almost like saying "really you're ordering a burrito" as I was ordering all I was thinking about was just how dirty the counter where they were putting the food was, once it got to the final part this same short man attempted to wrap the burrito and after his first attempt failed he kind of just folded it, scrunched it into the foil and threw it in the bag read more

1)Ain't nothing Mexican about this place. 2) the food is bland. 3) the service is great, employees are nice but they sometimes underserve portions especially the meat portions. One time I was told they didn't have any more guac and after I had paid for my food. one of the employees proceeded to take out fresh guac and put it on the line... I was irritated ngl. read more

No manager, no employees, waited forever to order. Messed up order so bad they forgot my meat in my bowl. Instead of fixing the problem they told me to go online for a refund. You won't last much longer in LB. read more

Hey guys, just got to Los Banos where I'll be for a couple of months. Small but thriving town - love the scenery and open farm land. When I saw there was a chipotle in town I knew I was in luck but was sadly disappointed today. The lack of professionalism I experienced there was something I've never personally experienced. The person helping me was so rude, not just to me but even the person in front of me. The employee has tattoos and a nose ring. They were working on cooking more items because they were out of almost everything and I only found out because she display led a bad attitude towards the client in front of me telling her "we're out of that, that's ALSO going to be a 20 min wait". Everything conveniently happened to be a 20 minute wait. After telling me that they were out of most of their protein she seemed upset because I took a brief moment to make my next choice. I also witnessed her serving me improper portions on certain items (yes the guac too). She never made eye contact with me and expressed a bad attitude the entire time. I would understand if they were super busy and had a bad day but everyone else working there seemed so nice. Great customer, except for nose ring girl. Unfortunately the experience has left a bad taste in my month and I would not be surprised if I don't have chipotle the entire time I'm visiting in Los Banos. read more

Well, I got sick after eating burrito with the pork meat. I got the chips also and they have definitely gone down in quality / last two visits. Salt is VERY inconsistent - some no salt / some were salt bombs, some were very over done/tasting burnt, some where a wad of chips stuck together. About an hour after eating - I felt pain in my gut and ended up getting sick. I felt bit better after getting sick, but could not sleep the whole night. I love Chipotle, but it will be a little while before I come back, as much as a love them. Need to re-up the quality please / check the food handling, store temperatures, sanitizing and such. read more

The food was good my lettuce was fresh and crisp definitely deserves a better rating than people give it!

The burritos are good when they actually put MEAT in it!!! Always stingy with the meat. Hella rice all day hella beans but don't put any meat. And if they do put extra meat gues what you definitely have to pay extra!!?? Cmon read more

I just had the worst Chipotle burrito I've ever had at this location. It was cold and dry. My tortilla and black beans were super hard. Never again. read more

This is an app review and chipotle. I ordered on the app and went to pick it up. Order was due in 15 minutes and was 10 minutes late. So 25 minutes for a bowl? A dozen customers ordered and left in the time I waited. Now for the location- I got the paleo bowl, but there are no fajita veggies in it, which are my favorite parts. Only about 4 leaves of lettuce. The flavor is good, or I would have given 1 star. read more

Food was good, staff was friendly but there was only myself and another couple in there yet all the tables were dirty

The portion on my steak bowl was not worth what I payed, and like always was missing the queso. I doubt I'll go back to my local chipotle‍

ABSOLUTELY THE WORST EXPERIENCE AND WORST FOOD EVER,,, NOT TO MENTION THE EMPLOYEES. I called to complain about my food being cold and that it should not have been because it was picked up on time. I asked for the manager the lady was extremely rude to me she said she didt have to tell who I was speaking to and what was the problem. I told her the food was VERY COLD. She tried telling me that it was door dash that's why, I told her we picked it up and that it is not door dash ordered. The employee said she had to too work not lesson to my complaining and to go on line and complain. $32.00 in food I will complain,,,,, COLD TORTILLAS, COLD BEANS, COLD CHICKEN, COLD ASADA STEAK, MUST I GO ON......... EVERYTHING WAS COLD. Ordered food at 1:55pm pick up time was 2:10pm I was there at 2:10pm smh how is my food so cold, she said because I added salsa. SMFH Worst ever!!!!!!!!!!!!!! I dont even want to give it one star but I had to so I could put a review. The food was thrown in the trash nasty nasty. Thi splace should be closed down. read more

Absolutely disgusting I orders an online pick up and their was a long nasty thick hair in there then the rice was like the last of it i think and it all was so hard it hurt my teeth. Can't even enjoy my food after work read more

Most chipotles I've been to I've had a good experience, but this one is the worst one. Let's start by saying this location is in Los Banos where many people pass through and stop to eat. We came in at 6pm. They had no tortillas for burritos, no black beans, no salsa, no Guac and no veggies. I asked the worker what time they closed and she said 10. So that's 4 hours of items unavailable especially burritos. We settled for bowls with minimal items. Why not close at that point. If you're not able to serve what is on the menu. The worst part we're the restrooms. They were horrible, disgusting. The toilets did not flush, at least the women's didn't and it was a mess. Again this is 6pm. How are the workers doing restroom? I don't not recommend coming here. It is very unsanitary and I truly believe this is not a pandemic issue. Since most places try to blame that. This is a management issue, poor training. How do you guys even pass inspection. read more

Small portions, over cooked food, no flavoring and were out of a lot of items. I would take all expectations of chipotle and throw it out the window with this location. Just like other reviews never again. read more

The staff was helpful and efficient. The food was good, as always. The interior is basic, but new and clean

Awful customer service, Raylene needs to be retrained on how to offer good customer service and how to talk to people without an attitude. This is why I feel like I can never go in and have to opt for the online ordering where I barely have to have any contact with the workers when I do choose to get food from here. read more

Horrible customer service cashier threw change at me the person who gave me food squished my burrito on purpose and both gave ugly looks never going here again read more

I love chipotle, usually fresh and tasty, I know they just opened and are paying a lot of employees but I paid $13 for a bowl and had to spit out half the barbacoa because it was mostly fat and the rest was tough. I got two chunks From the end of the lettuce head got the end of the stem from the avocado. Lol this is no joke. The beans were also undercooked the pinto. I know people are training but they need to be supervised. I tossed it or I would show pics of what I couldn't eat. Could have eaten at Espanas next door as we were passing through read more

Bad customer service, rice isn't even cooked, forgot items on the order. I'd give it another chance if they had better cooks...

Tried this place for the first time and I will not be going back they put so little meat and the food was cold plus they did not put any utensils or napkins and food tasted horrible read more

I have never been an avid Yelp user and in all honesty have never a single review for any restaurant on any platform. Alas, tonight's events have led me to download this app and type this short essay out as my anger has never risen to a higher level. To place the situation, I had driven over an hour to get to this establishment as I was craving some good Mexican grub and this was the closest location. Upon arrival, I watched the line slowly dwindle until it was finally my turn. Excitedly I looked upon the vast ingredients before me, only to be left frozen in place; there was no rice. NO RICE. IN A MEXICAN RESTAURANT. My disappointment was immense but as a civilized customer I was willing to wait the promised 15 minutes. However, after a few minutes I was approached by a worker who stated that that the rice machine had not been working and we now had to wait upward of 45 minutes. Firstly, how can you be so ignorant to check that the rice was cooking; THE FOUNDATION OF ALMOST ALL YOUR DISHES DEPEND ON IT. Secondly, my disappointment was only intensified by the poor customer service. I saw the laugh hidden in the workers eyes as they told me I had to wait, they enjoyed playing with me. I do not recommend this cursed chipotle to my worst enemy and hope this review reaches potential customers well. Thank you for your time. read more