Service is terrible, employees always have an attitude. Most of the tables are usually not wiped off. Food is decent when they get the order right, which is not often. Do not recommend! read more

First time here "Carne" bowl was a mess! All food was cold and inedible. $18 dollars for junk? Won't be back!

The food has been consistently good for me here lately. I'd give higher marks, but the trash cans are always overflowing and the tables need to be wiped down occasionally. And worst of all, the employees are simply determined not to speak. I have never encountered a restaurant where every single employee seems to make it a point not to speak before I do. No every contact or anything. Come on, greeting the customer and showing kindness and a desire to actually be at the job goes a long way. Too many young people do not understand that. read more

Food was incredible, staff not so much. As we ordered the employees refused to look us in the eyes or engage in friendly conversation. When we reached the register we were met with frustration as we asked to add guacamole to our order. The drink machines are unavailable and when we asked for water the employees seemed upset that we were asking. Trash cans were all the way full as well. No hate all Love would just like to see some smiles here next time. read more

I love Chipotle but it sucks how little I can get it in Milledgeville because of how bad this location is. The workers never make eye contact with me when I come in, and they act like they do not want to help you. I have waited up to five minutes before being served while being the only one in line and many workers standing around. Specifically tonight, a manager ignored me when I walked up and also grabbed a bit of rice to eat for himself with no gloves on. This ensured I no longer wanted white rice in my bowl. I have encountered this manager multple times and have always received the same rude behavior. Today will be my last time going to this location until I hear of a real change about this place. read more

The service was bad. 1st and last time eating there for me. Just go to surcheros and get taken care of better food better service. read more

Great food but this location needs a complete restaffing. Siyah (shift manager) is leading a toxic culture of intentionally not preparing customers' orders out of silly pride. Please restructure and allow the town to enjoy the food once again. read more

the food tasted amazing but it was sitting on the counter in front of me for 20 minutes, they also forgot my guac that I specifically paid extra for read more

I don't know what all of the bad reviews are all about. I had this today and TBH it was very good. My burrito wasn't able to close and they were going to double wrap it. I told Cody that it was fine as it was a lot of food. I literally had to start with a fork and finish with the fork. I chose to have it like that as I didn't want another tortilla. The place was clean and super chill. People there were nice. Cody was very engaging with conversation and made our burritos with the best help and knowledge of things that we had questions about. Definitely worth going back to it as we felt like they care about what you eat and explain what it is as to even give us a sample to see if we even wanted the choices on our burrito. We didn't feel rushed or as if we were giving him a hard time. On the contrary, we had a really great experience with him. Thanks Cody. Will update when possible with pictures. read more

My boyfriend and I went here and we paid $40 for our meal. Not a big deal, but if we are going to pay that price then I expect the burrito we just bought not to unfold immediately. When my boyfriend went to ask them to remake it, they handed him a tortilla and had him remake his burrito and seemed as if it wasn't their problem. Incredibly rude and lazy. We will not be back. read more

Very nice, quick. Takes a second trip to get the hang of the buffet style line where your assemble your own but so worth it.

Please listen to these negative reviews. Ignore those girls rating this place good. The brown rice in here is hard. The sofritas is hard as a rock. I asked why they're hard and they told me because not a lot of people get sofritas. Doesn't matter. The food was lukewarm, borderline cold. This place is disgusting and lazy. And when you want a refund, they'll tell you they can't do a refund they can only remake the food. Honestly, it's still a hard no. Below is a picture of the sofritas that I was spitting out cause it's hard as heck. Save your money and go to Surcheros. read more

Chipotle Mexican Grill - Old bits of Sofritas that are hard as a rock - Fast Food Near Me - Milledgeville, Georgia

I go to Chipotle regularly when I travel so imagine how pleased I was when I found out one was coming to my hometown. I can say without hesitation that this is the worst experience I've ever had at one...the food was not fresh and had no seasoning...the menu was very limited (burritos and salad only), and the manager was so rude and sarcastic when he had to help make orders (not the customer's fault that you do not have enough staff sir)... the parking lot was empty so that should have been my warning right there...next time I know to keep on driving. read more

Hello Chipotle, it's me again. I just returned to Chipotle again for the 2nd time. I'm not quite sure why, it was probably because Surcheros was closed(not probably. This definitely was the reason). There was no line this time which was nice and the person who made my bowl was very nice and friendly. But, when I got to the cashier I started engaging with her and her attitude was AWFUL. Put a damper on the great Sunday I was having. I just finished my bowl and it was a lot better than last time, probably because I chose not to get the flaming hot salsa that lit my mouth on fire last time. They cheated me on chicken, but the bowl was decent. I'm giving you 3 stars this time instead of 2, due to my bowl being better. My opinion once again remains the same. I would much rather have Moes or Sucheros. Do better Chipotle. read more

My second visit and totally disappointed. I watched as the entire town did as this restaurant was built in anticipation of a good dining experience. On this visit my wife ordered tacos and had a couple spoonfuls of guacamole dip applied to each. Turns out, this was an extra unannounced charge of $2.49 per taco. Outrageous is the only word to describe this business practice. I complained and was refunded for the extra charge of 1 of the tacos with no explanation or discussion of any sort. Management could have handled so much better than just blowing me off. read more

This is the second time that I have gotten chipotle and I am so disappointed. Food was cold and nothing seasoned.

Never been disappointed by this Chipotle and is one of the best franchises I have been to. I did have one mishap where i tried to redeem a free side of guacamole and the manager said it would say "free side of guacamole" so I paid for it and went to look at the reward in my app for it to say it was valid for a free guacamole lol. No hard feelings I just saved it for my next order! Very grateful for the employees at this chipotle read more

contrary to negative reviews i have always had a more than amazing experience at this chipotle! they load up my bowls everytime & ordering through the app & picking up through the chipotle lane is always super convenient. my food has always tasted amazing here & the customer service has always gone above and beyond. This is one of the best chipotle franchises i have ever been to. definitely an amazing addition to milledgeville! read more

They make the smallest burritos at this location. Even when ordering and paying for extra ingredients the burrito is always so tiny. Go home and make this yourself avoid this disappointment read more

The food wasn't seasoned ..it was just a complete waste of money very disappointed..I've never had bland chipotle and this one was very bland ! The customer service was good but the food was not ! read more