Stopped here on a whim while passing through Redding and I'm so glad I did. My bowl was genuinely great -- fresh ingredients, good portions, and everything tasted on point. Exactly what you want from a quick stop on the road. Would come back anytime I'm in the area! read more

Went to chipotle at 9pm and the guy helping was acting like he didn't want to be there and would sigh and be rude when I asked for extra rice and beans. He just gave me the normal amount. I just didn't say anyone. Felt like he was on edge and wanted to get out of there but experience was bad. Also nasty long black hair in food so that was fun. read more

Really unhappy - won't be going back. The carne asada is TOUGH and in HUGE pieces, and is very hard to eat. Received a reply with a recommendation to reach out to the company - with a link. The link doesn't work... nor does the contact form after you navigate to it. Nice going, Chipotle. Still never coming back. read more

It's basically just rice and beans--the easiest dish to make across all cultures. And somehow, Chipotle seems to do it all wrong, with an attitude, and making a dent in your wallet. Don't go here, figure out how to make their dishes all on your own, and will save you much heartache. Chipotle is no longer an easy, affordable option. And, it does not taste good anymore. read more

Yes. Very tasty. I rarely purchase, "fast food" . The chicken was delicious. Some items I added to the bowl, were extra cost. As I do not go to fast food restaurants, I thought $35.72 was pricey for 2 people. read more

I ordered a burrito and bowl from this location through DoorDash. The bowl had everything on it but the double chicken burrito I ordered didn't have any chicken on the burrito. I don't understand how you forget an entire ingredient when the order is right in front of you. read more

Be careful what you're eating , you might get pork when you order beef! I ordered a barbacoa fajita bowl with a side of their new Adobe ranch. Not only did they forget my fajita & Adobe ranch but I was given carnitas! read more

See all

I actually came to Yelp AFTER visiting this location to check and see if my experience was just a fluke or what. Guess not. We like Chipotle and have visited many locations all over the country. This was by far the worst experience and actually hurtful to the brand. Rude employee, no fajita veggies, no offer to get more, zero customer service, Just before 6pm and they are out of just about everything. Short staffed with cranky person taking orders. All the things others have mentioned. Wow. Four years of terrible reviews on here and almost every single one with a response from Chipotle saying 'how can we make this right' ?? Huh? It will be awhile before we visit another Chipotle. The only reason for two stars is the fact that the food we did get tasted okay. Disappointing experience. read more

We stopped here on our way to Oregon. Since we are suckers for continuity, we stopped here on our way back from Oregon as well! Clean restrooms. Energetic employees. Assembly is performed super fast keeping the lunch rush in mind. Portions are generous. They did not skimp with their meat serving both times. It takes a minute to find parking during rush hour. Be patient as someone or the other is always leaving this super busy plaza. A/C was turned on full blast to keep the interiors cool. It was scorching hot outside. This Chipotle has our vote. read more

Chipotle Mexican Grill - Busy but super fast service! - Mexican Near Me - Redding, California

Great food! Love their tacos, quesadillas and burrito bowls. We like the chicken and carne asada. We always order ahead and within 10 minutes are able to pick up our order. Excellent service. read more

Workers were super nice , service was great but the chips were pretty stale and the burritos weren't wrapped the best and very delicate but still very delicious! read more

What's up: It's dinner time and we planned on grabbing food at Chipotle before heading over to our hotel for the night. We placed a mobile order and headed over to do a pickup. Parking: There were plenty of spots available right up front and around the building. Environment: Masks are required to enter the building. Straight ahead is the order counter and towards the right, you'll find the restrooms as well as the Mobile Order Pick Up shelf. Tables and chairs are situated in the middle and the drinks station was available as well. What was ordered: - Chicken Burrito Bowl (yummy and flavorful) - Carnitas Burrito Bowl (tasty, but they forgot to put in the fajita veggies) Yay/Nay/Meh: Meh. Although we had placed an order ahead of time, we still had to wait for it to come out. They were busy when we got there and it probably would have been faster if we ordered in person since the ones in line for theirs before us. They also didn't provide eating utensils or napkins and we had to go back and ask them for it (luckily we checked before leaving). Unfortunately we didn't notice until way later that one of our bowls was missing the fajita veggies! Not the veggies!!! :( Credit Cards are accepted. read more

See all

I'm new to eating at chipotle. I recently tried it out of town and was excited when I realized there was one in town. Although, my experience has been not so great. Both times I ordered from this Chipotle I ordered online. One a DoorDash order and the other I picked up in store. Both times I ordered online each bowl I ordered was missing an item listed that I paid for. I thought maybe it was a fluke thing the first time, and gave it a second chance because the food tasted good. I was then again let down the second time when the same thing happened, not receiving an item that I had purchased. read more

Oh no, went in after lunch, messy, out of product, small servings, and rude employee and manager. Not very clean or hygienic. So sad, I love Chipotle. read more

Every time I come here the portions get smaller and smaller. What is going on? Is there a reason for this or are employees trying to purposely skimp people? read more

I've been to chipotle three times and out of those three times I've been going in the evening. Which Is when a gentleman has taken my order. Two out of the three time of going there the gentleman has been super rude giving attitude. If you're not wanting to work with a positive attitude do not work at a place where you constantly need to engage with people I will grab his name next time and add it! read more

This was by far the worst chipotle experience of my life. It definitely leans into its 2.5 star rating. I was genuinely excited about trying the new smoked brisket, and then get a half scoop of meat and then a half serving of cheese. I then used a reward for my chips and guac and they proceeded to give me a half container full of guac so I basically wasted my reward and I already got half an entree when paying for their most expensive menu item. I would highly recommend not ever visiting this location. It clearly doesn't care at all about providing any level of customer service. read more

There was a baby watching coco melon :(. otherwise it was good. but i like chiple .... read more

Chipotle Mexican Grill - Mexican Near Me - Redding, California

Terrible service here. Messed up my order, and both my brothers orders. Cannot understand the worker because he doesn't speak up while he wears a mask. I only asked for lettuce at the end and he put cheese on it. I'm lactose intolerant. My brother told him he wanted a kids quesadilla and then a bowl and he made the bowl in a kids meal. Then we told him we wanted that stuff in a regular bowl and he dumped the kids stuff into the bowl, slamming things around and so we got ripped off by only getting kids size food in our bowl and as he was transferring it over we said no lettuce and he put lettuce on it. We come here often and this is by far the worst service we ever got and are not sure we will come Back read more

I have been to this chipotle three times. All three times they have really disappointed me. All three times I have been through the line they half scoop rice, beans, and the protein. If you ask for some more they grab another scoop with the top of their spoon. It's honestly really disrespectful and they look at you like you're stupid after you ask. Will never eat at this location again not worth $11 for the meal they try to give you. read more

DoorDashed my salad, very disappointed, my spinach was gross an I didn't have hardly any lettuce. It says you get "baby kale, baby spinach, an romaine" more like bad spinach, no kale, an a sprinkle of romaine. I use to order from this place everyday, not anymore. I'm so disappointed Overall read more

See all

Running errands all morning, my tummy started yelling at me. Hmmm, what to eat...ahh Chipotle! I ordered a chicken bowl at a price of $9.30. Now, here's where they lost me...it's been about 4ish years since I've been to a Chipotle restaurant and almost every item in the 2nd phase of toppings are an extra charge. Now, I'm not just saying $.50 for a splash of white queso sauce or $.35 for a small scoop of guacamole...that would be too reasonable- No, No, No, No, Nooooo!! For those two items, that should not be an extra charge btw, cost me an additional $4.30 without them even telling me it was an upcharge. What in the sweet baby Jesus are they thinking? The food was decent, but I feel cheated, bamboozled, duped, but hey, at the end of the day..I'm full and I got the BGs from the cheese! YeeEee! read more

Chipotle Mexican Grill - What's in this photo you ask?? Uhhh my $16 chicken bowl, that's what! - Mexican Near Me - Redding, California

Take out with 2 carnitas burritos that lacked meat. Server was skimpy with ingredients. They were also out of fajita veggies at 5PM - seems like the team here is unprepared for a normal weekend. I told my husband: It feels like we are on that tv reality show, Survivor, where we are stranded eating just bland rice and beans. Sooooo disappointing. Very unlike the other locations we frequent. read more

This chipotle location is gross! Food comes out cold because they are so slow at making it! Also they put barely a spec of meat on it. The manager that's been here for years is horrible! She should be working in a prison kitchen with how unfriendly, unhelpful, uncaring and general lack of giving a read more

The food was good. The service was great. It seemed a little crowded in terms of places to sit. read more

Well 1rst greeting customer Instead of rushing you thru the line . My husband is a great cook but he loves chipotle on Saturday. But not this Saturday. We went in there was a young men an girl there was nobody behind us so they started what do you want I answered the young man gave me a little rice it was like a forth of what they usually give so my husband what going on that nothing they usually give more so he put more. so I was annoyed . But when they started with my husband burrito bowl . My husband bowl was very small I don't know if they where new associates and training. My husband said why are these bowl small the young girl replied you want a large bowl really there no sizes for a bowl .so one of the cooks came over she finished with my husband he told her no hot chile an she put hot chile .at this point it was not cool . I told the person who came over to help my husband that she wasn't talking nice to him that she was being rude and I explained to her that I don't want the food and she said OK and so we just left there and I called chipotle customer service and I explained the situation I will not be returning to this establishment and that's why I'm writing this because they are very rude and they were pushing us to order it when there was no one behind us so they need a new manager or they need to be consistent with the food that they give you so you know what you expect. read more

I can see why this chipotle has 2 1/2 stars Got a burrito and some how the tortilla isn't giving idk - it's not fresh. Very unsatisfying. The girl who was working the tortilla press didn't even let the tortilla sit for the normal time to cook and she seemed like she wanted to get done with me and I even told her to reheat it and she simply ignored me and move on to the next customer, no one likes a cold tortilla when making a burrito. Please teach employees to properly cook a tortilla on the tortilla press and to not rush this process. I hate being ignored by employees who want to work customer service jobs and hate to go above and beyond for the customer. I ate it in my car well I honestly just took a bite and I was highly disappointed I wasn't happy that I wasted money on this crap and to top it off I wanted her to make me a new one and she wouldn't even after I complained and told her she ignored me. Don't come to this chipotle at all. read more

Fast food & delicious friendly staff. Everyone knows this is FRESH, lasted me for lunch & dinner.

where to start ? When we walked in every table that wasn't being used was covered with garbage, the floors were filthy, and the trash cans were overflowing onto the floor. Then we got to experience the snottiest service person we have encountered for some time. When asked about why the store was so nasty it was " oh we are shorthanded today". The end of our visit occurred when she tried to put brown slimy lettuce on our bowls ( Listeria anyone). The excuse there was " this is how we get it from our supplier"! Right !!!! Never again will be visit the Chipolte in Redding, Ca read more

Every table was dirty, the counters and back counters were all messy and covered with food. I've never been in the store and had it look like it did today. Very disappointed. read more

It's a shame, I really quite enjoy the food here. Been here a bunch. But quite often I've found that they are out of white rice, out of steak, out of other ingredients. When I first started coming many months ago it was great, now it seems like they are often out of what I want and very often skimp on the food. Little rice, little meat/steak. I've found the service in this way to be so lacking that I refuse to eat here anymore. The last time a group of friends went, I picked up food from the gas station Mexican place(GREAT btw) and we sat outside at chipotle. read more

TERRIBLE COSTUMER SERVICE!! LOOK AT MY FUCKIN BURRITO. I had multiple orders i had to get for my family and they were yelling at me to rush and LET ME NOT EVEN GET STARTED WITH THE GUY WHO WAS WRAPPING IT. Rolled his eyes and slammed the guac..... Fuck this place. 0/10 never go here. Most the time they barely proportion the food correctly. BS read more

Chipotle Mexican Grill - My burrtio - Mexican Near Me - Redding, California

By the time they pushed our stuff to the veggies we were two customers behind it while they're yelling questions and putting the wrong ingredients on my bowl because I can't hear a word they're saying and I didn't want to ask for a new bowl just because they mistakenly put corn on when I couldn't hear the question, then I question the $10 quesadilla because I asked for a kids one and they insist that I got an adult one which wasn't the point. The point was that I asked for a kids quesadilla and it isn't what they gave me because nobody can hear a word being said and instead of rectifying the mistake they decided to tell me that because they gave me the adult size they cant do anything. Was definitely disappointing when I was just trying to get a quick meal. read more

i don't know what you guys are on about, this is the fullest chipotle bowl i've had in months, they weren't skimpy at all and the employees were nice. pretty clean too. read more

Just not good, not clean. The avocado that they make fresh was brown. I walked in and walked back out. Yuck

Was very disappointed in quality of my burrito. They barely put anything on it, chicken, beans and all the toppings ended up paying 18.00$ something. Didn't taste fresh at all. Much rather go to burrito banditos they don't charge you for everything separately and it's much bigger. Worst part they didn't tell me it was extra, so I thought I would try it. read more

The Chipotle in Redding is. No other way to say it ( most always dirty) floors, trash cans, tables, soda fountain. People go in to have a good meal not to set in garbage pile. read more

The only thing good about this place is the flavor of the food, and even that's not totally consistent. The service... well, Paying almost $10 for a burrito bowl, I'd expect a decent serving of my food, however I only got about 3 "medium" sized "pieces" of carnitas, and what seemed to be about half a scoop of fajitas, not to mention they were even skimpy on the rice. My husbands burrito was mostly tortilla, with what seemed to be maybe 4 pieces of chicken, and he said his food tasted as if it might be old. The only one I didn't have so much of an issue with was my son's kids meal. We used to love going to Chipotle, but the skimpy servings have become a recurring problem, which is so sad. This problem is even worse because when my husband went to get the food there was no line and the restaurant was basically empty, on a Friday evening. read more

This salad could really use more lettuce. This is before I took a bite. Otherwise tasty. read more

Chipotle Mexican Grill - Salad? This is a picture of my salad before I took a bite- very little lettuce. If you place an order, make sure to request extra lettuce. - Mexican Near Me - Redding, California

Whenever I eat here they have given me a military discount and I always have my ID with me to show them. Today I went in and asked for it again, and the lady said that they don't give it out, which would typically be perfectly fine, but she continues to say that whoever has been giving the discount to me shouldn't have been. Which was mutple people, Main point is chipotle needs to get their act together and figure out if they give out that discount or not. Not a great experience and not great customer service. read more