this place is the bomb customer service is above and beyond. Everybody is I just love this place. This is the only chipotle that I come to. The food is good and they a smile. read more

I was in and out. I told them what I wanted and was unsure if I wanted the guacamole on my bowl or on the side and she said let's just put it on the side which is exactly what i wanted but everything is an extra cost I didn't want to ask. It wasn't crowded, the food area was clean and ready to be packaged into a bowl or burrito so they were definitely getting prepared for lunch. It's been some time since I've eaten Chipotle so it's good to have an option with all the goodies without meat. I got a bowl with brown rice, black beans, corn, mild salsa and cheese. read more

Chipotle Mexican Grill - Bowl no meat - Fast Food Near Me - Riverdale, Georgia

Harden Hearts! The display of cold hearted people was definitely behind the counter of this establishment! I sat and watch a man pay for a homeless lady food and horrible unfortunate service this lady received was disgusting! The guy spoke to her with major disrespect and the bad part was that the manager was amongst them! Listen!! Homeless people are people too! Even though they may smell a certain way or look a little rough! That could be YOU or YOUR family! I'm so saddened and I promise I will never spend another dollar in this location! If you are reading this check your human radar! Treat people the way you want to be treated! Manager! Shame on you! You are in a position to teach the youth! read more

To be out of veggies and guacamole at 8 pm and close at 11 is insane . Terrible customer service: No drinks either . Mind as well close

Man this is the last straw the evening crew doesn't care they are legitimately happy when they run out of stuff and as a vegan the cross contamination with the meat and beans is ridiculous they used to be decent despite the reviews but it ain't no way I'm gonna spend my money with them and they have so little care for presentation. As of 11/2/22 at 8:30pm whoever is the shift manager for this location needs to get it together it's not closing time and they are not only "out" of items they have the place looking a mess. read more

Chipotle Mexican Grill - the cleaning of the place is really horrible. And the crew legit doesn't care. - Fast Food Near Me - Riverdale, Georgia

I should listened to the reviews. Waste of money at this location. Service does not exist. Everyone looked unhappy, guess because they had a customer. Literally it is 1pm and only 2 customers. I counted 8 employees on deck. I decided to come here even after reading the reviews, thinking it is the middle of the day and a manager will be on deck. Should have went somewhere else. They give you super small portions like they are trying to save food to take home at the end of the night. I had to pay for double chicken just to get a normal portion that I am used to from other chipotle's. I do not recommend this location and will not give my hard earned money to them again. Please hire customer service people. Look at Chick-fil-A or QT for examples. read more

Chipotle Mexican Grill - Copy of receipt. - Fast Food Near Me - Riverdale, Georgia

The food is always amazing. I enjoyed every bite it was so fresh and so delicious i'll definitely be back soon. read more

Chipotle Mexican Grill - This was the best bowl i've had in a while. - Fast Food Near Me - Riverdale, Georgia

My recommendation is to avoid this location for right now. The problem is that they are giving you very little meat on your order, in other words they are measuring out the chicken and beaf that they add to your order. The other locations I've been to does not do that, they are very reasonable as to the meat portion they give you. Enough people complain and I'm sure they'll stop that mess. Also they don't appear to be very customer friendly on the front line. The ladies at the front seem to have attitude. I'm gonna stick to the other locations, this one was disappointing. read more

Worst experience I've had with a chipotle. I went here when it first opened I didn't go again I went to the one in Fayetteville drove the extra few miles cause the food always tasted better there. But decided to give it another shot. And this happened everything I got was gross. And it wasn't my first time getting this exact same thing. The person that served us was doing the bare minimum because they were closing in an hour. The guy over filled the sauce I saw him dump it out cause it was too full but ig he did another that full it busted all in my bag. Got my me my seats and flour. read more

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If i could give 0 stars i would the customer service in this place is awful. Lady making the burrito was rude and acting smart terrible chipotle store i have ever been too read more

The absolutely worse experience I have ever had at a Chipotle. The cashier was rude and the manager was aggressive. Never have I ever had to pay for a side of sour cream or salsa if I didn't want it directly on my food; once you close your bowl everything else is extra. Insane. Never again. read more

I live in the community and I visited her @ 5:30pm on 11/10 & I was not happy with them being out black beans and chips. I do not want to travel to Fayetteville, GA. I know things happen but the manager stated you can only order chips via online ‍ why? We always have to take out tax dollars to another count. Please do better.... Order the food correctly or ask the District Manager to assist.. the customer service was fine just the food service was terrible since you're out of food at 5:30pm. read more

This has to be the worst representation of a very good restaurant chain. I visited the location in Riverdale on highway 85. Upon arrival I was told by a couple of customers that there system was done and they were only accepting cash payment when I got in the line to get my food and pay cash. They then decided that they would not be taking any orders at all for 20 min. And told me I had to leave because even though I had been here sitting at a table I was attracting more people to come inside. Per the manger. When I told them I am not standing in line nor am I leaving I am just waiting on the food to get ready. Also I asked to speak to the manager. They then told me that the manager was not even here. So as soon as they get caught up with the job I might have a burrito bowl. read more

lazy. told me they're only taking online orders, meanwhile have over 10 people waiting for their online orders.