i went to Chipotle today, January 29. I always get a chicken burrito bowl. The lettuce was old, the chicken was chewy, sinewy, and all dark meat. I picked off all of the lettuce and chicken. I've been hearing that the quality has gone down and that was my experience today. I won't be going back to Chipotle ever. Too bad, Chipotle used to be my once-a-month treat. read more

One of the worst meals ever. How do they mess up fast food? Got the beef barbacoa and every piece of beef was pure gristle. The rice was undercooked and half raw. Had to throw the whole thing away. On top of that, the chips were stale - good thing they give you so few. Stay away!!! read more

This is the second time I've eaten here in four months. The first time was on a Sunday and it was fairly busy so I gave some leeway but yesterday it was nearly empty so no excuse. I am a Celiac and once I let the server know he takes all precautions, which is why I gave two stars rather then one. Hands washed, gloves changed as well as utensils. The food is nearly tasteless unlike other Chipotle's in other areas. The restaurant is dirty with broken tables and tables are disgusting. I did ask for a cloth to wipe the table before I sat down. The cashier came around and wiped it off but he didn't wipe the entire surface. This place needs to have an inspection by health and safety. Ugh! read more

I've ordered primarily take out from this location. My typical go to is a salad, but every time I receive it, it's like salsa soup. To remedy this, I don't get salad but it comes pretty cold. read more

Nastiest Chipotle I've ever been in. Nothing was clean, dirty kitchen, dirty tables, food in the floor, out of food on the menu, looked like the food wasn't fresh and it didn't taste fresh. Workers just standing around. This place needs to be shut down. It's a dump read more

Whenever we come to Sioux Falls we like to go to Chipotle . Every time we go there it seems like the employees hate their job. The slap the food in there, the chicken is always burnt and they act like I am putting them out. I don't even ask for any extras. Do better Chipotle! read more

Will this location ever change? I try to give them a chance every 6 months or so and it gets only worse! I only enjoy Chipotle when I go out of town. Ordered two veggie (a burrito and a bowl)... What should be the main ingredient? VEGGIES. I requested for extra Fajita Veggies and voila ZERO Veggies were put on them. It's like ordering a chicken burrito with NO chicken in it. If you are out of veggies, either take down the veggies option OR call the customer and ask if they still wanted it... I would gladly cancel it and go somewhere else. Only 1 out of 9 times, I have ever gotten veggies from this place. And the rice came extremely dry and under-cooked in the veggie bowl and burrito today. Alrighty, I'll starve a meal from now on but will not visit this place even if I was right in front of this location. read more

Worst service I've had in years. The blue haired girl (I didn't catch her name) who was helping me was incredibly rude. I asked for Carnitas and she put fajitas instead, not a big deal, but when I brought it to her attention, she sighed loudly and rolled her eyes. I won't be back. read more

I wish I could give it negative stars. I've never experienced a chipotle so disgusting with such terrible service. The women's restroom was gross and not stocked, the floors looked like they hadn't been swept in a week, every. Single. Table. Was filthy. To the point where I asked the cashier if he could have someone wipe one down for us after we paid for our food- he didn't make eye contact and mumbled "yea" so I stood there waiting and ended up watching him continue to ring up customers without so much as asking one of the other 10 employees to do something. Ended up I cleaned my own table. A few minutes after sitting down to eat (against my better judgment) I heard another guest ask if someone could please put some silverware out. They eventually did- all eating side up and half handing out (BARF). I'm really considering calling corporate. I never seen such a filthy restaurant in my life read more

Chipotle Mexican Grill - Every single garbage can was over flowing. - Fast Food Near Me - Sioux Falls, South Dakota

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The food is not worth the price. Just go to qdoba. Service was alright, not very helpful for first time customers, and the selection of toppings is minimal. It's just a crappy and boring version of Qdoba. Save your money read more

pickup order was incomplete. In addition, both burrito bowels had very little meat. my honey chicken was at least 75% rice. therefore, we did not get all we ordered, and the composition was vastly overpriced. called in and talkef to a Caesar who said I could speak to the manager, but after he realized I was complaining came back on phone and told me forgot that he was a manager. then proceeded to lie that he had no record of a $30+ order that was just picked up ten minutes before at 3PM, when there was no other customer there. Then told me that they did not give refunds, that I had to call a number because he was unable to make any refunds. oddly enough, I had previously gotten a wrong order, and the actual manager of the local restaurant, graciously issue an immediate refund. Nothing but lies from Caesar, solely to keep from getting in trouble. you can make your own conclusions about doing business with a place that cannot complete a correct order and then will lie to keep out of trouble. Never again for this family, or any of our guests. read more

Service was quick. Order was accurate. Dining room and bathrooms were clean and pleasant. Oh, and food was delicious!

I ordered online, and the orders were correct on the labels. But when we opened the containers, every order was wrong. I ordered with fajita veggies and two different salsas and got none, my wife ordered veggies and got none, my daughter only ordered cheese and got tomatoes. It's next to impossible to call the store, and when I did get someone, she said she couldn't do anything, and gave me a number to call corporate. read more

Chipotle Mexican Grill - The only thing they got right was the beans and rice. - Fast Food Near Me - Sioux Falls, South Dakota

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The portions are awfully small, probably because the manager doesn't keep it stocked. I say this because they're constantly out of ingredients. (Chicken, guacamole, fajita veggies regularly) Our orders are rarely correct. If im going to spend over 12$ per burrito it should be correct and not the size of a great value microwave burrito. The 10th street location is drastically better. read more

If there was an option to give zero stars for this location I would. This by far is the worst chipotle ever, I've been here twice in the last couple weeks at 8pm. They literally have no options for meat and are out of veggies, lettuce and even sour cream. This location closes at 10pm so it's not like it's at closing but this place is the worst chipotle ever and I really love chipotle. This is the only bad chipotle I've ever been to since they've opened. Please save yourself and don't go to this location. Peace. read more

I am someone who is absolutely obsessed with Chipotle, like people make fun of me for it lol. I've been a die heart customer for 13 years and honestly never had a bad experience. I just moved to Sioux Falls and have had the worst experiences at this location. I have gone around 8pm each time and they have been out of multiple ingredients I get in my bowl. This most recent time they were out of steak, veggies, sour cream, and lettuce. II asked if they were going to make more and they said no, when they were open for 2 more hours! I mean don't they just have to open a lettuce bag and pour more sour cream for those two items?!? Not to mention there was a huge line behind me! It's not like all those wouldn't get eaten by close. I'm begging you to please fix this. read more

There is something about midwestern niceness. It's unlike any other part of the country. You can find it at this chipotle. I really appreciate Alexis and her team. I'm full. I'm happy. I'm a big fan. Thanks ! read more

They really need to clean this place up, food everywhere (floors and counters). I literally watched them put the rug over the trash and food on the floor. read more

They have a drive through lane which is nice but they only use that for mobile order but give you an option to select in the pick up or drive through. Put too much rice on it, but the most meat I've ever had on a bowl. read more

To say they have the B team working would be a disservice to other B teams. The group working the 11:40 am shift on Wednesday, 31 August 2022 is absolutely horrible. Scrapping the bottom of the rice and steak containers to make a bowl instead of grabbing fresh from the chef behind them. The girl working the register spends more time away from the register than actually checking customers out. Poorly managed all around. Not doing Chipotle right at this location today. read more

they took so long to get our order, had to do 2 transactions bexs use they didn't listens after i said we had the bowl and then they didnt put a lid on it after i asked them 2 times then finally did. 1/10 horrible customer service and the people that work there. read more

The service is probably some of the worst I have ever witnessed. I have been an avid chipotle customer for years now and have been really let down from this location. The employees are flat out rude which immediately takes my chipotle excitement to a new level of low. The garbage is always overflowing which takes my appetite away. Lastly, there is never food left!!! read more

arrived at 7:15pm. place was very busy. Upon placing my order was notified that they were all out of the meat and other numerous items, yet they don't close till 10:00pm. Ordered a different item, took it home, and had to heat it up. Was cold! read more

Ordered last week via the app, got a completely different persons order. To their credit, they gave a full refund. Tried again tonight via the app to give them another chance. Got our order this time, just missing 25% of the items, and everything was cold. For a company that was supposed to be light years ahead of everyone with technology, they sure seem to suck at getting it right. read more

I love their food, but if you ever eat inside this place is crammed. Food is spendy especially for a burrito. But this place is better than Qdoba read more

Often very slow to make pick up orders, too often even waiting until I arrive at the window many minutes late (only because of non-moving cars in front of me in the line who prevented me from being there on time)... to top it all off tonight they not only failed to include several ingredients in my order, they also failed to include silverware or napkins. How is somebody supposed to eat a bowl this way? read more

I ordered a bowl on the app and when i got home I felt like I had been robbed. As soon as I lifted the bowl out of the bag it felt super light. They put a tablespoon of rice in there. The steak was on the chewy side and it was ice cold. The portion size was terrible. The chips which I got for free due to my points were super stale. I paid 15 bucks for literally nothing. Shame on you guys. read more

Just ordered online for Chipotlane pickup. Order was verified to be ready at 7:00 pm. After waiting in line for 28 minutes, got to the window at 7:28 pm and was told they were still working on the order. No offer to comp the meal or even a drink or chips. read more

Ew. So bad. The food was old and steak was light tan. Bad service. Glad Im not from the area. I usually love Chipotle, not this one.

This place was a disaster. Put in an online order and they wouldn't fill it. They had to refund my order. they refused to make it. they were unwilling to fill any online orders before all walk in orders. Terrible. Will never eat at chipotle. no excuse for this poor service. read more

In the drive up line for 25 minutes only to get up to the window to be told they would not take my order because this was pick up order only very disappointed I should've stayed there and just made them take my order just like the van that was three vehicles ahead of me But I was so mad that I just drove away and said I would never be back. Signage is not good for somebody who's never been to the restaurant before. Again very very disappointed read more

Was not a great first impression of Chipotle, staff was rude, my mobile order took 45 minutes only to go through the drive thru and find out THEY NEVER EVEN MADE IT! Waited another half an hour in the parking lot only to have to go inside and get my food. Would rather eat elsewhere... read more

Ordered over mobile app to save time. Our order took over an hour to be completed. When we got to the store, the line to order in the store completed a full rotation at least five times. Instructions were unclear, and the staff not helpful. read more