Compramos un paquete familiar muy rico estaba todo . Tuvimos que esperar un buen rato .read more

I don't know how this location stays open. When you walk…read morein, there is no acknowledgment from any of the staff. They continue doing whatever they may be doing. It forces you to go order at the kiosk. Not everyone pays with card. This has not happened just once. This is a reoccurring event. If this doesn't change, I will not go back.

We eat there pretty often but I'm surprised being a high end área they are having a hard time…read morekeeping workers and above all keeping the place clean. Last time I used the female bathroom I found blood. Not today but the common areas were dirty. I had to clean my own table . I asked napkins to clean the table and the guy didn't even offer to clean it! They are under staffed . They don't have enough personnel to keep up with the cleaning. Food was good but they take a long time to make it since they give drive-through priority.

I've been to this location several times since it opened. None of the experiences have been good…read more Keep in mind that at 25% of Taco Bell Drive Thru visits you will leave with an incomplete or incorrect order. Of the 4 times I've been here this has been the case every time. 100% mishap average. I've been missing food items on three visits and I received the complete wrong order on another. 2 of the visits they were out of crucial supplies. The first time, they were out of large drink cups. They told me that I could have small medium or nothing. Keep in mind I had paid already in the app. Today they had no steak. Now I wouldn't mind as much if I ordered at the restaurant and I was told they didn't have it. But I paid in the app once again so there was no recourse. I've tried to order things before in the Taco Bell app and saw that certain items were not available. Why can't this place report that they have a shortage of something like other locations? Why do we have to wait until they prepare the food before pulling up to the window? It's about spoofing the metrics. Somebody needs to look at how this store is being managed. Or better yet, not managed.

All I can say is YUM to describe the food!!! I went on opening day and the service was great and we…read moreeven got a free sample of custard. The seating area was clean and nice. So many food items to try. I will have to go back for sure. So happy we finally have a Culver's so close.

EDIT: went inside and got a refund no issues and the manager still made the make our ice cream…read more 1 star: The food is okay, gives me stomach issues each time but the real issue is the pace for when you order ice cream. I have had multiple times where we will order concrete mixers and it takes way too long (currently waiting in the drive thru @ 15 minutes) for literal ice cream. Cars behind us have gotten their FOOD and driven off. Like wtf??

Food is always good as usual, would recommend the swamp sauce wings with a good southerner style…read moresweet tea. I've been going there for over 5+ years and the service is always excellent not how the other commenters say it is. Gator shack always been good to me and my friends throughout the years of going and I've never had an issue with the food, staff or the seating. This place is a place for regulars with good music and friendly staff ; if you can't be patient with the service then get lost respectfully

The food alone is worth the trip. Despite the fact that everyone raves about the wings at brass…read morering, they're infinitely better at this restaurant. And the beer is not just cold but flavor wise is fantastic. I don't know how they make IPA taste this way, but maybe they're following instructions whereas other people don't. The staff were great. The patrons are amazing, bizarre, eccentric, weird, friendly, rude, drunk, less drunk, sober (rarely), and in general, are very much in line with the old school Americana vibe. I love it here. If they had condos above, I would move into one. In fact, if I could airlift this restaurant into the middle of the forest, I would do so and then I would build a home next to it.

Ok, I know it's McDonald's. We all know the quality of the food but this review isn't about the…read morefood. This review is about the customer service. I've never had so many McDonald's employees be so nice! Everyone said " Hello and thank you" Unheard of in this day and age. I come back just for that reason. That's employees of Loxahatchee Micky Ds

I waited in drive-through for 30 mins and when someone finally answered they treated me…read moredisrespectful as if it's my fault I got my order completely incorrectly and the meat on the burger was cold worst McDonald is west palm I highly don't recommend this one

With this being a newly opened store in Westlake I expected better. It seems all KFC locations have…read moregone downhill in the past 5-6 years. This one is no different. This store has been open for a month or two. I held off going when it first opened to avoid disappointment due to lack of training, lack of staffing, or lack of experience. My order was simple. The location was not busy as only one person was eating in the lobby and nobody in the drive through. 4 workers were standing behind the counter gossiping with a customer at the register. The ambiance is like most other locations except there are very few people inside with good reason. The store is cleaner than most but it's less than 2 months old. I ordered saucy nuggs (10 each of all 4 flavors), 2 orders of fries, a Starry, a Mountain Dew Sweet Lightning, and 10 Cherry Pie Poppers. What I got was astounding. I received 30 something nuggets instead of 40. That meant that I got 3 flavors instead of 4. - I was willing to let this go because I didn't want to go back to the restaurant. 2 orders of cold soggy fries that usually are served at KFC so I got what I expected. 1 Starry Soda - no complaints there 1 Pepsi...yes Pepsi instead of Mountain Dew Sweet Lightning. - once again I was willing to overlook this as I enjoy Pepsi. And 3 Cherry Pie Poppers and one regular size Apple pie thrown in the box instead of the other 7 poppers that were missing. That last one shows the complete disregard for me as a customer, my satisfaction, and the money I paid. Total apathy is what makes an order like this happen. Mind you, nobody asked me about substituting anything. Nobody said anything about not having what was ordered. I called the store and spoke with the manager. Diego was receptive and invited me back anytime to get what I was shorted. I am not sure if I'll take him up on that offer. But if I do and everything is good, I'll update this review. But I wouldn't count on it. It's been years since I've had a correctly prepared order at any KFC location in any state.

I ordered a pickup from KFC and had one of the worst customer service experiences ever. The bag was…read moreso heavy that when I picked it up, it ripped and dropped everything on the floor--including some of the chicken. That's when I realized my order was wrong. I had specifically ordered extra crispy, but they gave me something else. They offered to only remake the pieces that fell, but refused to correct the rest of the incorrect order. When I asked for a manager, a young kid came out who also refused to fix it and just argued with me. Meanwhile, I stood there being stared at by the staff like I was the problem. After waiting 15 minutes, I had to ask, "Where's the chicken?"--they had forgotten all about it. My broken bag and food sat on the counter the whole time, and not one employee came to help or repack anything. I was so frustrated, I packed up what was there myself and left. When I got home, I realized I had left half the order behind in the chaos and had to go all the way back. On top of everything, the chicken was soggy--my husband wouldn't even eat it. Absolutely awful service and food. I won't be returning to this location--or any KFC--for a long time. Totally unacceptable.

I'm sorry. I don't usually complain but I can't bite my tongue about this…read more I went today through the drive thru and ordered 2 large onion rings and a large fry. I waited at the window for the order. The lady came back to the window about 6 minutes into waiting and said "we're just waiting for the onion rings to finish" which was fine. I understand that it was about 30 minutes after you finished breakfast. But then she came back almost 8 minutes after to tell me that they were out of onion rings. I waited almost 15 minutes for you to just tell me you did not have onion rings? After you had already came and told me that we were just waiting for onion rings to finish? Had I not already paid for my order I would have driven off. And I really did not wait to wait for them to do a refund on my card. The whole situation was ridiculous and a waste of everyone's time. Not just my time but also for the 3 cars behind me.

The manager Marie was amazing. The food was delicious. The burger was perfect. I had a very good…read moreexperience and the customer service was exceptional. What a great experience one of the cleanest Burger King's. I have ever been to. It was very clean. I will be going back.

This location has been open for YEARS. I no longer live in the area but I definitely still…read moreexperience the same quality of service and ingredients each time I visit. I ordered a kids meal turkey sandwich with cheese and lettuce. (Meal comes with chips and a drink or two cookies and a drink). I also ordered a 6in Philly cheesesteak with onions and peppers. Service was great. Both subs were delicious and I love getting to use my reward points.

OWNERS RESPONSE AS OF 8/14/2024 AT 7:22PM EST: see the…read moreattached photo... He never addressed the actual issue. This response is robotic. This owner doesn't about the customer's experience. UPDATE AS OF 8/14/2024: I think the person who made my sandwich is a new manager. I ordered a footlong steak and cheese sandwich. I'm supposed to get 2 containers of steak meat for each side of the 6-inch bread. I noticed she only put one container of steak for the footlong sandwich. I also remember using my Subway app when I got in line for discounts and rewards. I noticed there was a coupon and $2 credit I would be able to use. When I mentioned it to her she made a comment saying about me "cheating the system". This opened my eyes. This type of comment only comes from people who view other people as thieves. I came back into the store to get a drink. I was trying to quickly make a cup size selection based on the amount I actually needed without having to waste any of my drink. I just wanted something to wash down the sandwich. She made a decision for me pointing at the small cup and made another comment about being able to refill it over and over so I didn't have to spend more money on a larger cup. My purpose was to just purchase a drink that would be enough not if the drink was too expensive for me to afford. I asked her about the amount of steak that's supposed to go into a steak and cheese sandwich and she told the truth about the amount but yet still gave me a bs amount. I won't be returning to this location. The service has just gotten worse since she arrived. PREVIOUS POST: The guy who works here has no people skills and skimps on the meat. He gives you one flat layer of meat making your sandwich thin and pure vegetables. All the other subways are way better than this location.

Really awesome service, very kind and helpful at the window. Loved their chicken salad and our kids…read moredo too!

We had an excellent lunch here. Staff is pleasant, patient, and helpful. And the food is fresh and…read moretasty. We had been to another of their restaurants before in Coral Springs and liked it. My husband is a veteran and saw they were offering a meal in support of Veteran's Day. (Thank you for doing this!) We decided to try this location. I got their "scoop" of Kelli -- which is chicken salad with almonds and cranberries. It is slightly sweet and the nuts add crunch. It comes with wheat crackers and a yummy iced cookie for dessert. You have your choice of sides. I got their Mac n cheese -- served hot -- which was okay, but did not pair that well with a cold "salad". Next time I'd get their pasta salad, I think. A gal stopped by to clear our table and was nice enough to get me a lid/cover for my Mac n cheese container (taking it home for later consumption) as well as a bag. My husband had a similar meal but enjoyed the grape salad as his side. Just as a note, the ladies room was spotless and had some of the cutest signs displayed on the walls. We will definitely return here. Just wish there were some closer locations on the east side.

Cockroaches and ants in the pizza box. This store is disgusting. Never order from these losers…read more The order was completely wrong as well. Glad my credit card blocked the charge for this garbage.

We first tried them on Halloween and I must say they are so friendly. The restaurant was clean and…read morethe staff were smiling and also speedy with their work. We got the jack o lantern pizza , wings and their breadsticks and everything was very good and fresh. We will definitely try them again!