Service was quick, nice staff, all food was hot! The Dragonfruit limeade was simply not that good,…read morehad almost a soapy taste : 5/10 The fries were what you would expect, hot and crispy, nothing to complain about. Nothing special, but also not bad: 7/10 The burger was surprisingly very good, you could taste the grill! I would compare it to a whopper! And I love my whoppers! 8/10!

I don't know how this location stays open. When you walk…read morein, there is no acknowledgment from any of the staff. They continue doing whatever they may be doing. It forces you to go order at the kiosk. Not everyone pays with card. This has not happened just once. This is a reoccurring event. If this doesn't change, I will not go back.

We eat there pretty often but I'm surprised being a high end área they are having a hard time…read morekeeping workers and above all keeping the place clean. Last time I used the female bathroom I found blood. Not today but the common areas were dirty. I had to clean my own table . I asked napkins to clean the table and the guy didn't even offer to clean it! They are under staffed . They don't have enough personnel to keep up with the cleaning. Food was good but they take a long time to make it since they give drive-through priority.

Terrible experience, these employees genuinely have no customer service nor care. I was waiting for…read morea good 20 minutes for my order at the front that was placed in advanced then they have the audacity to say we haven't even started the order that it won't be ready anytime soon like they are horrible with service. And another instance is when I ordered an order for the morning and there is 0 cashiers just cooks who stare at you when asked a question towards them.

EDIT: went inside and got a refund no issues and the manager still made the make our ice cream…read more 1 star: The food is okay, gives me stomach issues each time but the real issue is the pace for when you order ice cream. I have had multiple times where we will order concrete mixers and it takes way too long (currently waiting in the drive thru @ 15 minutes) for literal ice cream. Cars behind us have gotten their FOOD and driven off. Like wtf??

My first time at a Culver's - my friend wanted a butter burger so I Googled and found this location…read moreabout a mile from where we were. Walked in and approached a young woman at the counter who never looked me in the eye; I repeated "no cheese" yet our sandwiches, for which we waited a long time, had cheese and we had to wait what seemed like another long time for new sandwiches. My friend was pleased with hers; I thought mine was rather salty and I was not impressed with either the service or the flavor of the butter burger. As I'm allergic to dairy, I won't be back to try the dessert. All in all a disappointing experience.

No one is at the front when you walk in. A random person who must be a regular told us to just sit…read moreanywhere. 20 minutes later someone comes to our table. No biggie on the wait since it was a little busy. She seemed in a rush to take the drink and food orders. We'd never been so we needed a chance to look at the menus she just brought over. Inside has a game room or section and some arcade games. Typical sports bar vibe. The chicken wings were nice a crispy but they had no flavor. It's like the sauce was just quickly tossed and thrown to the bottom. The fried shrimp was over cooked and tough to eat.

We came tonight for Marina because she was performing. This was our first time and we were so…read moreimpressed by the place. Michelle our server was incredible! Food was delicious! The Atmosphere was vibing! We will definitely be back!

I waited in drive-through for 30 mins and when someone finally answered they treated me…read moredisrespectful as if it's my fault I got my order completely incorrectly and the meat on the burger was cold worst McDonald is west palm I highly don't recommend this one

Ok, I know it's McDonald's. We all know the quality of the food but this review isn't about the…read morefood. This review is about the customer service. I've never had so many McDonald's employees be so nice! Everyone said " Hello and thank you" Unheard of in this day and age. I come back just for that reason. That's employees of Loxahatchee Micky Ds

With this being a newly opened store in Westlake I expected better. It seems all KFC locations have…read moregone downhill in the past 5-6 years. This one is no different. This store has been open for a month or two. I held off going when it first opened to avoid disappointment due to lack of training, lack of staffing, or lack of experience. My order was simple. The location was not busy as only one person was eating in the lobby and nobody in the drive through. 4 workers were standing behind the counter gossiping with a customer at the register. The ambiance is like most other locations except there are very few people inside with good reason. The store is cleaner than most but it's less than 2 months old. I ordered saucy nuggs (10 each of all 4 flavors), 2 orders of fries, a Starry, a Mountain Dew Sweet Lightning, and 10 Cherry Pie Poppers. What I got was astounding. I received 30 something nuggets instead of 40. That meant that I got 3 flavors instead of 4. - I was willing to let this go because I didn't want to go back to the restaurant. 2 orders of cold soggy fries that usually are served at KFC so I got what I expected. 1 Starry Soda - no complaints there 1 Pepsi...yes Pepsi instead of Mountain Dew Sweet Lightning. - once again I was willing to overlook this as I enjoy Pepsi. And 3 Cherry Pie Poppers and one regular size Apple pie thrown in the box instead of the other 7 poppers that were missing. That last one shows the complete disregard for me as a customer, my satisfaction, and the money I paid. Total apathy is what makes an order like this happen. Mind you, nobody asked me about substituting anything. Nobody said anything about not having what was ordered. I called the store and spoke with the manager. Diego was receptive and invited me back anytime to get what I was shorted. I am not sure if I'll take him up on that offer. But if I do and everything is good, I'll update this review. But I wouldn't count on it. It's been years since I've had a correctly prepared order at any KFC location in any state.

I ordered a pickup from KFC and had one of the worst customer service experiences ever. The bag was…read moreso heavy that when I picked it up, it ripped and dropped everything on the floor--including some of the chicken. That's when I realized my order was wrong. I had specifically ordered extra crispy, but they gave me something else. They offered to only remake the pieces that fell, but refused to correct the rest of the incorrect order. When I asked for a manager, a young kid came out who also refused to fix it and just argued with me. Meanwhile, I stood there being stared at by the staff like I was the problem. After waiting 15 minutes, I had to ask, "Where's the chicken?"--they had forgotten all about it. My broken bag and food sat on the counter the whole time, and not one employee came to help or repack anything. I was so frustrated, I packed up what was there myself and left. When I got home, I realized I had left half the order behind in the chaos and had to go all the way back. On top of everything, the chicken was soggy--my husband wouldn't even eat it. Absolutely awful service and food. I won't be returning to this location--or any KFC--for a long time. Totally unacceptable.

I'm sorry. I don't usually complain but I can't bite my tongue about this…read more I went today through the drive thru and ordered 2 large onion rings and a large fry. I waited at the window for the order. The lady came back to the window about 6 minutes into waiting and said "we're just waiting for the onion rings to finish" which was fine. I understand that it was about 30 minutes after you finished breakfast. But then she came back almost 8 minutes after to tell me that they were out of onion rings. I waited almost 15 minutes for you to just tell me you did not have onion rings? After you had already came and told me that we were just waiting for onion rings to finish? Had I not already paid for my order I would have driven off. And I really did not wait to wait for them to do a refund on my card. The whole situation was ridiculous and a waste of everyone's time. Not just my time but also for the 3 cars behind me.

The manager Marie was amazing. The food was delicious. The burger was perfect. I had a very good…read moreexperience and the customer service was exceptional. What a great experience one of the cleanest Burger King's. I have ever been to. It was very clean. I will be going back.

This location has been open for YEARS. I no longer live in the area but I definitely still…read moreexperience the same quality of service and ingredients each time I visit. I ordered a kids meal turkey sandwich with cheese and lettuce. (Meal comes with chips and a drink or two cookies and a drink). I also ordered a 6in Philly cheesesteak with onions and peppers. Service was great. Both subs were delicious and I love getting to use my reward points.

OWNERS RESPONSE AS OF 8/14/2024 AT 7:22PM EST: see the…read moreattached photo... He never addressed the actual issue. This response is robotic. This owner doesn't about the customer's experience. UPDATE AS OF 8/14/2024: I think the person who made my sandwich is a new manager. I ordered a footlong steak and cheese sandwich. I'm supposed to get 2 containers of steak meat for each side of the 6-inch bread. I noticed she only put one container of steak for the footlong sandwich. I also remember using my Subway app when I got in line for discounts and rewards. I noticed there was a coupon and $2 credit I would be able to use. When I mentioned it to her she made a comment saying about me "cheating the system". This opened my eyes. This type of comment only comes from people who view other people as thieves. I came back into the store to get a drink. I was trying to quickly make a cup size selection based on the amount I actually needed without having to waste any of my drink. I just wanted something to wash down the sandwich. She made a decision for me pointing at the small cup and made another comment about being able to refill it over and over so I didn't have to spend more money on a larger cup. My purpose was to just purchase a drink that would be enough not if the drink was too expensive for me to afford. I asked her about the amount of steak that's supposed to go into a steak and cheese sandwich and she told the truth about the amount but yet still gave me a bs amount. I won't be returning to this location. The service has just gotten worse since she arrived. PREVIOUS POST: The guy who works here has no people skills and skimps on the meat. He gives you one flat layer of meat making your sandwich thin and pure vegetables. All the other subways are way better than this location.

After seeing all the viral TikTok videos that kept popping up on my feed, I knew the next time I…read morewas in the area, I was finally going to pop my Chicken Salad Chick cherry! As a first timer, I knew I wanted to start my experience with a two scoop meal with two sides. I had a coupon for $5 off an order of $15+. The flavors I ordered included the Olivia's Old South and the Sassy Scotty with broccoli salad and loaded baked potato soup as my sides (I originally asked for the grape salad, but they had ran out for the day). The loaded baked potato soup was AMAZING. This soup was both hearty and flavorful, really making itself a staple to reorder. The broccoli salad was sweet and had the perfect crunch to each bite. With so many chicken salad flavors to try, I knew my first order would only be the tip of the iceberg. Hands down, the Sassy Scotty stole the show for me. It was packed with flavor, seasoned perfectly, and the chunky bacon bits took it completely over the top! The Olivia's Old South was super nostalgic, reminding me of how my best-friend's mother makes her chicken salad. The sweet pickles perfectly complimented the scoop, adding an additional layer of flavor. My only critique is that I would have loved to taste more of the boiled egg. The pickle included with my dish was yummy and I also enjoyed my cookie. I cannot wait to return to sample other flavors off of the menu, and to get my hands on one of those croissant sandwiches.

We had an excellent lunch here. Staff is pleasant, patient, and helpful. And the food is fresh and…read moretasty. We had been to another of their restaurants before in Coral Springs and liked it. My husband is a veteran and saw they were offering a meal in support of Veteran's Day. (Thank you for doing this!) We decided to try this location. I got their "scoop" of Kelli -- which is chicken salad with almonds and cranberries. It is slightly sweet and the nuts add crunch. It comes with wheat crackers and a yummy iced cookie for dessert. You have your choice of sides. I got their Mac n cheese -- served hot -- which was okay, but did not pair that well with a cold "salad". Next time I'd get their pasta salad, I think. A gal stopped by to clear our table and was nice enough to get me a lid/cover for my Mac n cheese container (taking it home for later consumption) as well as a bag. My husband had a similar meal but enjoyed the grape salad as his side. Just as a note, the ladies room was spotless and had some of the cutest signs displayed on the walls. We will definitely return here. Just wish there were some closer locations on the east side.

Cockroaches and ants in the pizza box. This store is disgusting. Never order from these losers…read more The order was completely wrong as well. Glad my credit card blocked the charge for this garbage.

We first tried them on Halloween and I must say they are so friendly. The restaurant was clean and…read morethe staff were smiling and also speedy with their work. We got the jack o lantern pizza , wings and their breadsticks and everything was very good and fresh. We will definitely try them again!