1. cHlover X Electric

1. cHlover X Electric

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cHlover X Electric

5.0 (1 review)
Open 7:00 am - 6:00 pm

Services - cHlover X Electric

Electric inspection

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6 years ago

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Chesapeake Electric

Chesapeake Electric

(68 reviews)

2 "Tag-Team" electricians worked well with each other and kept me informed. They fixed and rewired…read morea complicated situation. I liked the idea in the future of doing a complete diagnoses of this 1976 house electrical system! They were quick to respond when I asked for their help and got back to me as soon as they had an opening. I will use them again. 5 stars! SJTS

I contacted Chesapeake Electric after the outlets and switches on one circuit in my home stopped…read moreworking. The technicians arrived as scheduled, acted professionally, and explained that the outlets on the circuit had not been pigtailed when the home was originally wired. They identified separated wiring and signs of overheating in some locations, including burned drywall behind certain outlet covers. I initially paid an $85 service fee and then more than $500 for a more extensive assessment. After that assessment, I was given an estimate exceeding $2,500 to address approximately 10 outlets and switches on the circuit. I was told that the entire circuit needed to be corrected and that they could not determine which individual outlets were causing the problem. When I asked whether only the damaged locations could be repaired, I was told that was not an option. After I paid a deposit toward the proposed work, the technicians disconnected and capped three affected outlets and restored power to the remainder of the circuit. This raised questions for me about why the entire circuit had initially been presented as needing immediate repair. When I asked about repairing only those three locations, I was quoted more than $500 per location. Whole-home premium surge protection and service-plan memberships were also recommended. By coincidence, another electrician was working at a neighboring home that day. He identified himself as a master electrician, inspected the issue, and gave me a different professional opinion. He told me that the entire circuit did not need to be replaced. In his assessment, the three affected locations needed repair and the remaining outlets on the circuit could be pigtailed. He estimated approximately $700 for the work. I then contacted Chesapeake Electric's office and asked to cancel the deposit. The manager listened to my concerns, spoke with the technicians, and called me back. He explained the company's reasoning and said the broader electrical work could be beneficial if the home were inspected in the future. However, that explanation did not resolve my concerns about the difference in the proposed scope and pricing. I also received appointment and follow-up text messages from someone identifying himself as "Mike." Based on the wording and interaction, the messages appeared to be generated through an automated or artificial-intelligence service. However, the messages did not disclose that I might be communicating with AI rather than a real employee. I found that confusing and uncomfortable. In my opinion, customers should be clearly informed when appointment scheduling or follow-up communications are being handled by an automated AI system. Although the technicians were courteous and professional while at my home, I was not comfortable proceeding after receiving such a substantially different assessment and estimate from another electrician. Based on my experience, I strongly recommend obtaining at least one independent second opinion before approving costly electrical work, memberships, or additional services.

cHlover X Electric - electricians - Updated July 2026

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