Great service and staff! If you are a sweet tooth, definitely this is your place. I actually had a request for an item that was no longer on the menu. Luckily for me, the staff was able to fill my request on time! Definitely, would purchase again! read more

Chocolate Bash - Creperies Near Me - San Leandro, California

Overall, food was as expected, but a little pricey. The menu and service was a little confusing as seems like everything is "build your own", so the pictures shown on the menu are hard to order as is and the first person to help us was not able to explain this to us. Overall the spot is small, cute and on theme, the service was quick, and I appreciate that they are open late. read more

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Always been going here and first time rating this place. The place is so nice and cute. The design are very dessert place. They have plenty of menus to offer. From cakes, crepes, chocolates and smoothies. Mango smoothie is not bad! Love that they are not too sweet. The price is kinda fair. The dubai chocolate is a must try! Its a perfect to the strawberry as always. Will go back and try more their other flavors. read more

Chocolate Bash - Mango smoothie - Creperies Near Me - San Leandro, California

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Chocolate Bash opened recently where Endure Painting once was. Small building with renovated decor, serving counter & several tables for dining in. Soft hip hop music plays in background. Small parking lot next to business. Greeted soon after I entered. Place order with single person on duty. Got eats in under 10 minutes. Offerings: hot drinks, smoothies. Shakes, mocha, create your own crepe/waffle/ice cream, pan cake/mini pancake with choice of toppings. Fillings. Bites: extra crispy waffle (4.99) with Belgian dark chocolate drizzle (4.99) -full size waffle not very crispy, tasted soft. Belgian dark chocolate drizzle very liquid, messy to eat. -interesting & satisfying. Almost didn't finish. Decor kind of cute. Few patrons post noon. Only adults. 3.5 stars semi-worthy:YMMV quality: waffle could be crispier, chocolate less sweet Quantity: Ok *opens till 12 fridays & saturdays, otherwise 10. Nice break from usual fast food eateries. **10% discount for lst time customers. read more

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This past Saturday was the grand opening of Chocolate Bash in San Leandro, with perks and giveaways all day, including a free gift for the first 25 customers, raffle prizes, and supposedly a 50% discount between 2:00-4:00pm. Sure, it all sounds good, but my experience was anything but. The environment was bright and welcoming, everything in brand new condition with a single all-gender restroom available inside. It's a fairly small space filled with tables and seating, and lots of pink -- the chairs, walls, decor, and more! I arrived around 2:30pm, and it took about 15 minutes to get to the front of the line. Then the wait for my order to be ready was about 40 minutes.... so almost an hour total. Service was insufficient, just one register for placing orders. And though there were lots of employees working, everyone appeared to be lost and confused, giving people the wrong orders and seemingly not adequately trained in good customer service. I do love the wide range of drinks and desserts offered on the menu. I ordered a chocolate milkshake, peanut butter bite, milk chocolate covered oreo, and milk chocolate covered strawberry (unfortunately no dark chocolate as an option, which would have been preferred). They advertised half off orders in the afternoon, but my itemized receipt showed that they only gave half off a single item, and they chose the cheapest item in the order to minimize the discount amount... pretty shady of the business, or the worker at the register was incompetent in applying the correct discount to orders. Either way I was not impressed. To make matters worse, they gave me the wrong drink, as well as a white chocolate covered oreo even though I specifically made sure, when ordering, that they had the milk chocolate available. When I told the employee that she gave me the wrong item, she quickly threw an extra white chocolate covered oreo in the box and said "to compensate", then walked away. Giving me more of something I don't like is unhelpful and unprofessional. As for the milkshake, the one they gave me was not plain chocolate as I had asked for. Instead, it was filled with shredded kataifi (which comes in dubai shakes), and I hate chunks of anything in my shakes! Plus, it was served lukewarm... eeew! I'm pretty sure they gave me some other customer's shake that had been sitting on the counter for some time. I was sorta disgusted at this point. I'm typically understanding of mistakes, but this was too much. And after already waiting an hour, I wasn't about to wait around further for them to fix things... so I ended up tossing both the white chocolate covered cookies as well as the milkshake, a waste of my money. The other bites were literally bite-sized, so small, which would be fine if they were of good quality, but nope they weren't. The chocolate shell on the chocolate covered strawberry was thin and cheap tasting, the peanut butter in the pb bite was mushy and overly sweet. Yikes, I never knew things could be so bad on opening day when most places are usually more prepared and put extra effort into making a good impression. Yet, I had such an unpleasant experience during my recent visit. Subpar service, disappointing product, terrible value. What a fail! read more

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Honestly mini pancakes were 10/10 The crapes were 4/10 the only bad thing is they charge a lot of toppings about 99 cents -$8 . Which I think it's . Wait time was about 30 mins . The people were so nice and place was so beautiful. For two things I spent $36 . read more

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I stopped by this Chocolate Bash this past Saturday. I saw that on here that they don't accept credit card so I called them before I went into the store. The guy said that they do accept credit card, and I also asked if they had the dubai chocolate bars, which was what I was looking for. I went into the place, and it was pretty packed with people enjoying the sweet treats there. I was greeted by the staff, and I bought four chocolate bars (2 pistachios and 2 cookie butter). A set for me and a set for my bestie! The staff member asked if it was my first time here, and I told her, "Yes, this is my first time at this location." She gave me 1st visit discount so that was very nice! The place is cute with the whimsical pastel pink decor. I found parking very easily right on the street almost in front of the store, but I did see that they have a small parking lot as well. read more

Crispy crape with chocolate and strawberry. I would got the crape soft next ttime.time. Also got a haznut expression. 2 lady want to make custom happy read more

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Their Dubai chocolate strawberry cup was amazing and a great price compared to other places! read more

Chocolate Bash - Creperies Near Me - San Leandro, California

Very clean and nice atmosphere... the service was on point and my shake was good a fresh read more

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First off, I love Chocolate Bash. I've been to the location in Sacramento, and their crepes there are delicious, so when I saw they were opening one closer to me I was so excited! Unfortunately, they didn't hold up to the name. The shop is small but cute. The crepe was... something. The strawberries and chocolate were good, but that's as far as the positives go. The crepe itself was tough/chewy, barely any chocolate on top compared to what they usually put. As I was eating it I was confused why it was so hard to cut through with a fork. I opened the crepe up until I realized they put the whole banana in that! Not sliced, not diced, not even minced. The whole thing. I took it home so I couldn't really complain in person. I also ordered the fresas con crema (strawberries with cream). I can't say much about the fresas con crema since I've never had it at any other location, but for the price it's really just overpriced whipped cream and strawberries, not at all traditional or inspired by it. I guess they took the name pretty literal. Lastly, the man helping to make the crepes was talking really loudly over the crepe machine and at one point blew on it? Service was good at least, the cashier was kind & informative, but beyond that they have a lot to improve. read more

Chocolate Bash - I wish I was joking - Creperies Near Me - San Leandro, California

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I purposely waited a couple of weeks because I know it takes a while for a restaurant to develop a routine and adapt to customers. I went tonight and purchased the Dubai chocolate strawberries and it was a bit pricey but I thought maybe they use organic strawberries and premium chocolate. How disappointing the strawberries were cut and only the top portion was found and for about 4-5 strawberries, and there was only like 10-12 so some of it I couldn't even eat, there was hardly any pistachio cream, but the Kataifi was really nice. For almost $20 it was not worth it at all. The customer service was pleasant. read more

Chocolate Bash - Some of the strawberries were inedible. - Creperies Near Me - San Leandro, California

We came here on a non busy day. The inside is clean and neat. Have the halloween decorations and it's nice inside. The service was fast and efficient. The cashier even gave us the brownie Dubai chocolate samples. It was super sweet. The kids and i enjoyed it. Highly recommend if you have your sweet tooth. The price is also affordable. 5/5 read more

Chocolate Bash - Strawberry ice cream with toppings - Creperies Near Me - San Leandro, California

Food was good service was absolute bad. I UNDERSTAND it was a grand opening but the manager did NOT have to get argumentative. It was so unnecessary my family and I had ordered the cheesecake with chocolate on top, an ice cream cup, which was strawberry nothing on top, an Oreo shake, and a Dubai shake. We originally asked for a strawberry Dubai cup, but because it was a grand opening, we came at around 4 PM and was told that there was no more fresh strawberries. Therefore we ordered a Dubai shake, after I had ordered I was only given a ticket (raffle ticket) the lady who had taken my order said can you just step aside and fill this out? Did not say anything else. After I filled it out, I put it in the jar and I went back up there and I asked her do I get anything as a receipt or a number or anything she responded back with no I will just call for you. it was so busy I just said OK With confusion. I figured maybe they will just bring it up to us? The place is so small. I figured they will just find us. Going forward our ticket number which was the raffle ticket, The last two numbers was 98. I noticed they were calling numbers starting with 90s then they started to call out the names of the items but before that they said 96 then they did say the Oreo shake, but they weren't calling out other items so it was a bit confusing. I thought they would call it along with the other items that we ordered together like I mentioned in the beginning, I was never given a number nor was I given a receipt then they called out ice cream cup. I saw a strawberry ice cream cup, but it had chocolate topping on it, which I never ordered so right away I looked over to the counter and I said that is not ours to my husband so I did not think to go up there, a half hour passes and they kept calling the number 96 and I had no idea who it was because Dubai shake was never called. Neither was a cheesecake was called the number 96 kept being called it was 40 minutes finally and I went up there and I asked when our order was going to be done and they said oh this was your order. We kept calling 96 and the items and I had told them how am I supposed to know when I never got a number and this is the only thing I got and they said well this is a raffle ticket and I had said all I got was the raffle ticket. No one said that I was supposed to get a number then they asked the lady who took my order. Did you not give her a number and the girl looked really confused and said oh this was broken and tapped on the receipt machine, then the manager proceeded to argue with me and say well we kept calling for the items you ordered and you could've came up and got them and I said that is not my fault. There are so many other people here that could've ordered the same thing. How am I supposed to know that it was my order and you guys were calling it one by one you did not say the items altogether it would've made more sense if you said our orders together for example order Dubai & Oreo shake plus cheesecake & ice cream cup! Everything was so unorganized I never got my cheesecake nor was it ever called up. The manager was super argumentative. Never apologized & was super rude. Like I said, in the beginning, I know it was a grand opening and things can get chaotic, but i was very nice and patient for those 40 minutes and explained how I did not get a number or receipt and as a response, I got an argument back. I honestly felt bad for the girl who took the orders/register a lot of pressure on her that day but management could have been WAY more professional and more kind. read more

Super cute sweet stop to try ! Love the variety they have as well !! I wouldn't say it's just desserts, than have plenty of options ! Great customer service as well. read more

Chocolate Bash - Dubai Chocolate Strawberry's - Creperies Near Me - San Leandro, California

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Rude costumer service. I brought up my order was taking too long for simple Dubai covered strawberries. Mind you there was 4 employees back there just standing around not doing anything. When we walked in they didn't even greet us but made faces. After I asked for my order the employee making the crepes rolled her eyes and I let the manager or whoever that was in charge that isn't good costumer service to make faces at the costumers. Instead of apologizing she said "why don't you tell her youself" what a shame! Then the employee had the audacity to roll her eyes again! Don't come here unless you want to deal with bad costumer Service ! read more

Chocolate Bash - Creperies Near Me - San Leandro, California

Service was nice! Accommodating with when to make ice cream (Had to wait for someone lol). The music and atmosphere isnt too much or too little with the foods matching their aesthetic perfect. Really enjoy their "Monster" dubai chocolate read more

Chocolate Bash - Dubai chocolate Brownie + Monster dubai chocolate - Creperies Near Me - San Leandro, California

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Not worth the price for anything. PRicey and portions are small. We picked it up the Dubai chocolate cup and the strawberries were cold so chocolate froze. read more

I paid $20 for this bs! I've been here 1 other time and didn't pay this much for 1 thing! This was a 2.99 ice cream cup, 7.99 Dubai style. All together this should been $10 with some taxes maybe $12 but $20?!!!?? For this little tiny cup is crazy. Never again read more

Chocolate Bash - Creperies Near Me - San Leandro, California

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You have to really annoy me in order for me to leave a review. I own a small business 30 years I've hired trained and fired a lot of people over the years. Basic Customer Service Rules Rule 1 - when a customer walks in say HELLO takes 2 seconds Rule 2 - when a customer comes up to the counter and you are all busy you tell them somebody will be right with you. don't just look at them and go back to what your doing or walk out of the back and go back to finish - acknowledge the customer it's polite Rule 3 - When you're looking at the customer SMILE don't look like they're an inconvenience and you don't want them to be there. They are the only reason why you're there. Don't matter if it's 5 mins into your shift or 10 hours later. Rule 4 - when your finally able to come up SMILE say SORRY FOR THE WAIT Basic Customer Service Manners I've have a medical office for 30 years and I also do advertising on the side. 90% of the time it's not bad hires, it's untrained or lack of experience and sometimes it's just they don't care even with all the training and you can't change that. The employees at the front will make or break your business since they are the ones customers relate, come across and remember about your business. Your a franchise chocolate shop so people expect the same services and food tastes when they go as they got in the next one 30 miles away, it's why they come into your placed for the franchise or just open your own chocolate place and lose the name. Ive seen a jack in the box go out of business for bad service so doesnt matter if your a franchise it ain't gojng to keep the door open. I've been to serve different chocolate bash with all good reviews. I didn't even look at the reviews here til we left and I'm not surprised why this place as low stars. For Food menu looks the same and chocolate tastes the same, had a dubi chocolate strawberry cup, strawberry were fresh and chocolate taste good but they didn't warm it up enough so by the time I got to the middle it was too hard to eat and now I have to warm it in the microwave at home and all the portions sizes were correct except the s'more bite it's half the size as the other places and when I mentioned and asked why is they're is smaller even showing on their franchise website it wider and flatter the girl just said pictures always look different. NO DONT EVER SAY THAT. You can't make a flat rectangle into a square cube. Customer Serivce Rule apologize for the difference, correct way to reply is Sorry I don't know why ours is different I can let the manager know we are using the brownie size mold instead of the peanut butter size mold like our website shows. Which is clearly different dimensions not picture dimensions. You have to cut the graham cracker in a 4th to get it to fit into your brownie size where if you used the correct mold same size as the peanut butter you use half the graham cracker. I loved that s'mores bites but why am I going to pay same price for half the size. I was going to buy 10 for $45 but not if I'm getting half the size. Honestly I'd drive 1.5 hrs to Elk Grove or Sacramento to get better customer services and correct food. It's a shame cuz as much as we love that dubi Chocolate & strawberry cup and s'mores bite we would be coming here weekly or even more since it's so close I love chocolate, but not like this. Maybe we will try again in a month and see if anything has changed. Last move your grand opening sign to the left or right, it shouldn't be covering your name. I passed your place because I couldn't see the signage. Who cares about grand opening sign when you can't see the word chocolate is the reason why people want to come in. read more

Me and my family were very excited to try out this new spot in San Leandro, first and foremost it is very cute inside although , the employees were extremely rude not welcoming at all we asked for their recommendation since it is our first time and we were given a bad look and said pretty much everything . We decided on little pancakes , they were 2/10 they were not soft like we ordered they felt hard and the chocolate was not good... Overall, we go by customer service and we would not go back . read more

The food and drinks are delicious and yummy I really like it and everyone should go here but not when you're angry because the angry customers are mean. they need a snicker and it ruins the cute vibe of the store. just order the snicker bash shake. read more

bad customer service, i went into the restaurant i was greeted by this lady with a rude attitude you could see it on her face she was sat on a table on her phone i guess she was mad because i interrupted her phone time lol? then when she was taking my order she continued to be rude and aggressive to me, i felt so bad i was about to talk out... i think management should really fix that else this business is not gonna last long.. customer service is everything read more

extremely overpriced for FROZEN chocolate "Dubai" strawberries. The chocolate was stuck around the cup and strawberries were very hard to pick out. And when it did come out, no chocolate around it whatsoever. $20 wasted on four plain strawberries read more

The food and drinks are so good.Customer service as well they greet you as soon as you enter.Not to mention they have music on and it's not loud ambiance is great. read more

Chocolate Bash - White chocolate matcha,knafeh pistachio chocolate bar - Creperies Near Me - San Leandro, California

Very cute and colorful place. I love those crepes . Great addition right by the Bart station. The service was very courteous and I will certainly come back. read more

I was really looking forward to trying this place, but unfortunately my experience was very disappointing. The desserts themselves might be good, but the service was honestly not good. The girl that was helping us seemed annoyed and was mugging customers when they were ordering. read more

Went in with my friend yesterday and got a smoothie and milkshake, my friend said the smoothie tasted weird and the milkshake was super watery and the drinks were a bit overpriced and then when we went up to pay the cashier asked us if this was our first time customers and we said yes and she was like oh I'll give you a first time customer discount and then she proceeded to click on the screen and the total didn't change at all lol. I didn't say anything about it kinda seemed like the cashier didn't know what she was doing but overall pretty clean place they just have to tweak some things to make the experience better and train there employees a little bit more. read more

It's super cute inside and everything looks so good, service was amazing as well, can't wait to try some more things

I had a bad experience there, the customer service was horrible two employees gave me a attitude and rolled there eyes, if I'm going to spend my hard earned money on over priced desserts, id rather go somewhere , where im valued as a customer . You should too . read more

Too expensive poor customer service no bonuses no kids cups rather go to Baskin-Robbins or make my own ice cream cups for that price......

Nonexistent customer service. I went there 5pm on 9/27/25 customer service at this place is a joke. I walked in today for the very first time and there was 2 customers 3 workers. No one really moving as if there was some kind of rush. I stood there a good 4 or 5 minutes having each of the 3 employees give me eye contact multiple times even came to the front counter where I was stood there looked around and then walked to the back. No one greeted me when I walked in. No one said they'd be right with me. No one said anything at all. Finally after a few minutes and multiple chance for someone to give me some kind of acknowledgment I finally just asked "you don't greet people when they come in? Theres 3 of you on the clock and not one person has said anything to me the few minutes I been standing here". They all looked in shock as if I had said something they didn't already know and all looked around at each other as if it was the next persons job to greet me. Terrible. I won't be back and I won't tell my coworkers across the street to go there either. read more

the food was super good and I had a lot of fun here. the vibes were nice too, i like the pink decorations. i got my order in a timely manner as well. read more