It's amazing how two businesses can be right next to each other and deliver completely different…read moreexperiences. We had just come from an outstanding visit at the Apple Barn Cider Mill. Great staff. Great hospitality. Great products. Naturally, we walked into the Candy Apple & Chocolate Factory expecting more of the same. Unfortunately, that's not what we found. To be fair, the place itself is nice enough. It's clean, attractive, and exactly what you'd expect a candy shop in a tourist destination to look like. Shelves filled with sweets, chocolates, treats, and enough sugar to keep a small elementary school awake for a month. But once you get past the appearance, things become pretty ordinary. The candies were fine. Not bad. Not great. Just... there. Nothing stood out. Nothing made me think, "I need to bring some of this home," or "I can't wait to come back." In a town filled with specialty food shops and memorable treats, being forgettable is its own kind of problem. The bigger disappointment was the service. Nobody was rude, but the staff gave off the unmistakable vibe of people mentally clocked out an hour before their shift ended. You know the feeling. You're talking to someone, but they're already halfway home watching television. After the warm, enthusiastic service we'd received next door, the contrast was impossible to ignore. The entire experience felt like it was running on autopilot. The candy was average. The service was average. The overall experience was average. And that's really the best word for this place: average. If you're walking by and want a quick sweet treat, you'll survive. But if you're worried about missing some hidden gem of the Smokies, don't be. Save a few bucks. Skip the stop. The Fear of Missing Out can rest easy on this one. You didn't miss out. Three stars.

Just ok and very much overpriced…read more During the past year prices have suffered from inflation, and my wife refuses to pay these high prices. Get a gripe; lots of nearby charge much less....

Everything was so wonderful! The peanut butter fudge is to die for and the BUCKEYES!!…read moreCustomer service is fantastic. I highly recommend!!

From the owner: At Timeless Treats we specialize in making fudge the old fashion way. Cooked in copper kettles and…read moreturned on marble tables to give it that creamy, melt in your mouth taste you remember as a child. Timeless Treats has handcrafted soft pretzels, ice cream and some of the best handcrafted caramel you will ever taste.

Amazing chocolate and the kindest ladies working. We purchased many kinds of chocolates to try and…read morethough we came in close to closing we weren't rushed at all. Delicious! The shop is very cute with a lot of nice clothing and gifts for the home and he ladies. I will definitely be back.

I love a local gift shop, but Bradley's is so much more than that! What started as a chocolate shop…read morein 1995 has expanded into a local hub for Knoxville gifts, as well as jewelry, home decor, stationary, candles, baby goods/gifts, and an in-house chocolatier. They even create beautiful gift baskets for any possible special occasion. This is the type of spot I could spend hours in with a smile on my face, although they do have a user-friendly website that allows you to shop and order online with the option of both shipping or store pickup, too. While I could have purchased the entire store and died happy, I opted for chocolate this time around. After watching chocolate being made next door (glass windows inside the store that look into the "chocolate factory" area), I knew I needed to try the dark chocolate STAT! The workers behind the counter were so darn sweet (pun intended) and helpful. They offered samples galore and recommendations when asked. I ended up ordering dark chocolate caramels, nonpareil dots, peanut butter melts, and turtles. Everything was incredible, but my husband and I have been dreaming about the dark chocolate caramels (the round, gooey version...we didn't try the chewy caramels yet). I grew up obsessed with Sno-Caps candy, and their Dark Chocolate Dots are heavenly. The chocolate is just such good quality, better than any other chocolate shop I've tried thus far. Can't wait to go back for both sweet and gifts for loved ones.

Fantastic chocolate, ice cream, and coffee. Really one of the best places you can stop in the…read moreGatlinburg area!

Such a good price for ice cream and so yummy too!! Really cozy to sit down and shelter from the…read moreheat inside. Log cabin vibes.

Fun ice cream shop set in a Christmas village of shops. We arrived literally about 10 minutes…read morebefore closing which is 9pm NOT 10! Meagan was just a sweet as the shop! She was happy to take care of us even at that late hour. My teen and I enjoyed delicious ice cream. My husband enjoyed some of the homemade fudge. A nice selection of homemade candies including a small but nice sugar free selection. Additionally they had some bi rage candy offerings which was fun. Worth the trip!

As a local content creator here in Gatlinburg The Gatlinburg Hussey, my gf and I absolutely love…read morethis adorable place! Locally owned and the kids love it too ..Come say hi on Facebook too

We visited Baxley's Chocolates this weekend. First of all, the young woman who helped me was so…read morenice and enthusiastic about the ice cream flavors they sell. She made helpful suggestions and explained the flavor profile of each ice cream flavor I asked about, as if she was a sommelier. I ordered the horchata ice cream flavor in a waffle cone. It was creamy, milky, and had wonderful cinnamon notes. The other flavor had peanut butter. I think it was called peanut butter melt away. I heard it was good but I didn't try it because I was so happy with my own cone. I would definitely check out this spot if you're in the mountains near Sylva. Their homemade treats are yummy.

My boyfriend's parents wanted to make a special trip to Sylva while we were in the area because…read morethey'd had Baxley's homemade marshmallows before and wanted to get some more. They make marshmallows, but also turtles (called catamount paws here), nut brittles, sugar plums, chocolate coated orange peel and ginger. They also make beautiful truffles including unique flavors such as lavender and scuppernong wine. You can take truffle making classes if you're in town; they have them for both kids and adults! They also ship their products, including special packaging for warm weather for an extra fee, so if you're not nearby you can still get a taste! The fellow at the counter was very friendly and chatty. Definitely a spot to stop in Sylva.

There was a man walking around the store giving out samples. The butter cashews were so good. Then…read morehe let us try dill flavored peanuts. Then he came around and said,"white trash?" They were so funny. While checking out, the lady told us since we bought a lot, she's throwing in a complimentary nut sack. (A tote bag)

Limited parking in front of business. Samples offered daily…read more Nuts Jerky Merchandise In a location to walk to near by restaurants and shops. Good variety

We like Chocolate Monkey, and we like this shop…read more My wife is concerned about rising price of chocolate; Chocolate Monkey and several other chocolate observed that cocoa prices have increased due to tariffs. Interesting the US does not produce cocoa, and does not benefit from these tariffs. Hoping for best for Chocolate Monkey and all other chocolate shops.

Lots of locations between Gatlinburg and Pigeon Forge make this a convenience and easy stop. Place…read morecould be cleaner and I'm 100% sure some of the local candy shops on the strip in Gatlinburg are far more superior. If you're looking for some ice cream or some basics, this place is a good option. Service was standard.