Vince was awsome he was very nice and helpful he showed me a truck that I instantly fell forread more

Vincent was very helpful and did everything he could to work with us and get us into a new car…read more Test drove the car and it drives very smooth and runs great!

My recent purchase of a new RAV4 was an amazing experience with Nico Acosta, salesman…read moreextraordinaire. From initial greeting of "Good morning, how may I help you" to the final phase of purchase, Nico helped me navigate. He answered every question with ease, knew the intricacies of the car I was interested in purchasing and made the process very enjoyable. He epitomizes customer service exceptionally! Loyalty to Toyota has been my mantra for several years, it's important to me to have a quality product and service.

We purchased a 2026 Toyota Camry SE in late June. We had a test drive in a Red Nightshade with…read moreJeremiah the day before but the car we purchased was still wrapped in plastic. We purchased it late Monday night. Two days later I noticed that on both sides of the car, the weather stipping around the false window (plastic) was melted. I drove to the dealership and showed them expecting they'd fix it. Well, after numerous texts and a couple of phone messages, they did nothing. They said I must have had the car detailed and a pressure washer caused the damage. Sorry, it's impossible for a pressure washer to melt that rubber weather stripping. I never had anyone detail it. It was brand new and only 2 days old. We had sunshine both days, no rain. After filing complaints over the phone with Toyota they said they'd have the sales manager call me. He never did. I asked the sales manager to forward my pictures of the damage to the GSM but they did NOTHING. My wife even had a picture of the car that shows the damage the night we brought it home with a date stamp but we didn't notice it that night. I will never do business with Edmark Toyota again. The rubber weather stripping would have cost them less than $50. It's clear to me that they used a heat gun to remove the glue that held the plastic sheeting over the window since someone applied it to the weather stripping instead of directly onto the plastic window or the rear glass windows. Good customer service would have kept a customer for life.

Would absolutely recommend to anyone looking to purchase a new vehicle. Our Sales Rep Zach and…read moreMavericks owner, Freeman, went above and beyond to make my husbands and my dream come true. We'd been scouting the state, as well as adjacent states to find our dream truck for 5+ years. Our prior vehicle was on its last leg at this point. But we had been holding out for the only vehicle we thought worth driving. Huge shoutout to Zach and Freeman and everyone involved in making our dream come true. We are so grateful for the strings they pulled to get us into our new Tacoma and we have never been happier. On top of that, the buying process was superior to any other dealership I've been to. And the entire sales team was kind enough to congratulate us on our purchase and bring such warmth to the transaction. If ever we need another, we will be back!

As an old guy I've bought a lot of vehicles over the years. I can't say enough good things about…read moreMaverick Car Co. We bought a 4door Jeep that besides a nice detail job and being serviced before we bought it, came with a full tank of gas. The GM came out to meet us briefly before we drove off and shook hands. Liz was wonderful to work with and we will surely be referring them to anyone we know in the market for a car! Dave Rogers

Buying my truck at Instant Equity was great! Justin was personable, professional, and honest. The…read moredealer was willing to work with me on price to fit my budget, and Justin answered all my questions. This was the easiest and best experience I have ever had buying from a dealer (and I have owned over 50 vehicles in my lifetime). Great job, guys!

Went to this dealership to pick out a vehicle that was reliable and safe for my family. I test…read moredrive my vehicle and it drove amazing and everything seemed great.... till it wasn't not even 24 hrs after getting the car the back middle seatbelt had plastic on it so we took it off and they were trying to cover a almost completely cut seatbelt. Then next the check engine light came on, mass air flow sensor. Reached out to them to see if they would fix it. Mind you the way these men spoke to me as a female was absolutely horrible. I was extremely uncomfortable. Then left me without a vehicle stranded in boise for almost 6 hours with 2 children while they "fixed" the seat belt and checked the check engine light. Then when I went to pick it up nobody even spoke to me or told me what they did or were going to do about the other issue. They didnt even put my back seats back together and I had to try and figure that out while wrestling 2 kids. They never reached back out. Now only 2 months after getting the vehicle and having it ran through by mechanics there seems to be way more that was wrong with it that is going to cost me thousands more dollars to fix. I dont understand why people wont just do the right thing and take care of the situation. Clearly these little boys do not know how to do business or treat a woman. Won't ever get my business or anyone I know ever again.

There's only three types of businesses that put me on the defense, Used Car dealers, Furniture…read morestores, and Jewelry stores. My daughter called me to tell me that she was going to see a car at Auto Star Motors and her appointment was with Steve. My "Spidey Sense" was tingling and I was on a Star Trek "Red Alert". I did a Google search, followed by some review of the model and make on Kelly Blue Book, then to Car Fax. I was prepared for the showdown. We arrived on time and let Steve finish with his previous appointment. The office is clean, neat, professional looking. We didn't get that sleazy used car dealer feeling which was a positive first impression. The car, a Subaru Crosstrek looked good and we took it for a drive in the chilly December evening. I talked to my daughter and asked what type of down payment was she going to propose. She had a plan but I was still on the defense. So many stories of customers getting screwed from used cars dealers and I have had my own personal experiences with my brother in law right here in Boise. We get back and it's time for 'Let's make a deal' The good news is that the car looked and performed well. The car fax info matched what I saw online earlier and the price was good. My daughter's trade in was on its last two wheels but Steve wanted to check it out and after his test drive, I was thankful he was still alive. He was more than up front and generous with trade in value of her car and she had some cash to put down. While I was feeling a little better about Auto Star Motors and Steve, I wasn't completely convinced. I showed Steve some of the Yelp reviews and I wanted him to provide some context. He was very transparent throughout which I appreciated. It was at that point that I told my daughter that even though I was feeling better about this whole process that she would wait until she had some more money for a down payment. I explained to Steve why I felt that and my overall concern for my daughter. It was at this point that we talked like two Dads sitting at a coffee shop. He was open, genuine and reassuring. Not once did I feel that we were getting bamboozled. I relayed my concerns and trepidations and Steve was receptive and made the efforts to understand my concerns and assured me that my daughter would be taken care of. I went home to get to the title for her jalopy aka death trip and returned back at the office. The financing was done through Capital One and my daughter knows that if she has any issues she can bring the car back to Steve and his team at Auto Star I purposely waiting to do this review almost 30 days to see how the car performs and to make sure that there weren't any issues. I'm glad to report that there hasn't been a single issue with the car or with Auto Star Motors. The experience with Steve was not a battle that I prepared for but instead was two guys who had a common goal of making sure that my daughter was safe and not getting a bad deal. Thanks Steve for making my daughter's first car shopping experience a positive one. You earned the 5 Stars.

Best experience we have had buying a car! We have bought 2 cars from them and will definitely go…read moreback again!

Just brought home a pre-owned vehicle from Porsche Boise and could not be more delighted. My…read moresalesman, Marlon, went out of his way to keep me informed throughout the process and insured that it was a seamless transaction. Porsche Cars of North America has stepped up their game a bit and Porsche Boise is an excellent example of the new Generation 5 dealerships that help to provide a comfortable customer environment. Despite being the only Porsche dealer in a big area, Porsche Boise strives to provide the optimal Porsche experience.

I purchased a 2021 Porsche Cayenne S new from the dealership and have had a series of issues. My…read moreoverall experience with Porsche Boise is very different from the high standards I have known over many decades of Porsche ownership. From the beginning, I could not let my Cayenne sit for more than 3 days without the battery dying. The service advisor told me that was the way it was. At her recommendation, I purchased a battery maintainer and had a pigtail installed to make connecting it easier. Over 4 years, I had to replace two lithium batteries. The last one died after 2 days off a maintainer. Finally, I contacted a friend at the Porsche Experience Center who called BS. The battery should maintain a charge for 10-12 weeks without a maintainer, and there was a known problem with the electrical bus in some Cayennes that would cause the battery to die in 3 days. After writing Porsche Corporate, I finally got the attention of the Boise dealership. They kept my car for exactly 4 weeks and appear to have fixed it. They did provide a loaner. What they refused to do was reimburse me for the last battery ($2000) because my Cayenne was 4 weeks out of warranty, even though they admit that a warranted condition caused the battery failure. As to why the service advisor would repeatedly tell me over the course of 4 years it was normal to have a Cayenne die after sitting three days, they remain mum. Usually, in a dealership, the salesman who sells you your car is a resource if issues arise. Not so here. My overall experience in Boise is very disappointing and, in my experience of owning 7 Porsches over the years, very unusual. I can't recommend this dealership

Charlie was amazing! i am very satisfied with the level of professionalism. Soon after buying a…read morecar, it had some issues. Charlie worked with me to resolve the issue. I'd definitely go back!!!

Great no pressure sales environment. They did a great job servicing my new 2012 Honda CR-V before…read morepurchase and I couldn't be happier with my purchase. Aldin and team were very helpful finding me a lender and the process went as smooth as I was hoping for. Thanks guys!

Good salesman and actually tried to get the best interest rate for me. Good selection of vehicles…read moreat a nice price too. I'll update If I have them do any work on the truck.

We spoke with Chris and Jack. Both seem very nice. We were told they have their mechanic go…read morethrough their vehicles. It is our fault for trusting. For not going to a mechanic. For believing in another small business such as we are. We purchased a car 3 days ago. There was a "noise" but we've never had low profile tires. Chris reassured us the vehicles are gone over by their mechanic and are good to go. The noise was just not right. Today we checked the tires. There are cords showing, rubber flapping and wires sticking out on the inside of the sidewalls, stopped by today to talk to them about it. They apologized, and said it won't happen again. Well NO it won't happen again, we can't trust you to buy from you again! Jack stated he didn't have time to really look at this one, that he had checked to make sure the tires weren't lose. He heard the road noise as well. Hind sight is 20/20 as they say. We should have put 2 and 2 together when the first car we drove had serious rear suspension issues. I asked what they were going to do to make it right. There is nothing I can do is the response we received. I'm VERY sad, that is surely not how we run our business.