I regularly shop luxury brands -- Versace, Prada, Michael Kors, Balmain and others -- and I have never experienced anything like this. This was my first purchase from Christian Louboutin, and unfortunately, it will also be my last. I ordered shoes online and received them with visible creasing and a partially rubbed-off size sticker, as if they had already been tried on before being shipped to me. The shoes were too narrow and too small, so I physically could not wear them. I only tried them on at home and returned them in the exact same condition. Instead of processing my return, the boutique sent the shoes back to me and claimed they were worn -- which is simply false. When I contacted customer service, I was told they would not refund me and that I should "contact my bank if I want to dispute it." For a luxury brand, this level of customer service is shocking and absolutely unacceptable. I shop high-end fashion often, and I have never been treated like this in any other luxury store. I will never shop here again, and I cannot recommend this boutique to anyone who expects professionalism, honesty, and respect as part of the luxury experience. read more

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Came in today to get a specific pair of shoes for a friends birthday. Unfortunately they're out , which they are everywhere so I opted to get a gift certificate instead . Lily was a breath of fresh air and helped me out with that , she wrapped up the paper certificate super nicely and even put it in a bag with tissue paper sprayed with a lovely smelling perfume ! The treatment I received from her made me decide to look around for myself. Left with the gift card and a pair of shoes for myself ! Thanks Lily!! read more

Gene* was such a beautiful help in finding the perfect shoe for my birthday, really pleasant experience, peaceful & posh atmosphere. read more

Christian Louboutin - Gift to self wonderful experience 10/10 - Shoe Stores Near Me - New York, New York

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Red Bottom paint looks disgusting after 1-2 wears. The Christian Louboutin sales Representative told me my boots were considered "worn " after wearing 1x and for 2-3 hrs . I was informed that I must pay to have them treated & shield guards for future wear . $1,400 down the drain . Don't bother!! read more

Came in today and went completely unacknowledged aside from the doorman greeting us. The SA did have one costumer in the store that they were helping, but to me that's no excuse to not at least say hello and acknowledge my presence. The SA definitely saw me there because I didn't have enough space to move around her so I Politely said "excuse me" and she moved without saying a word. I stayed for about 10mins and left. Luckily there are many other places to buy from in NYC. read more

To celebrate my 30 something birthday I decided that I was going to go ahead and purchase my first pair of red bottoms. When I arrived, I was greeted by a sales person she was very nice and informative. She knew a lot about the different styles of shoes. She was very patient with me as I tried on various sizes of the So Kate patent leather pumps. She also gave me a disclaimer about the height of the shoe, in which I did not listen.Lol. I purchased them anyway. I had a great experience, she was right about how tall the so Kates were. I do wish that I started off with a pair of Kates 100instead of the 120's So Kates are to be seen in. Look sexy stand tall, maybe a little two step (just my opinion) but not really for too much movement, which means that they should last me a long long time. I loved my shoes so much I came back a week later and purchased a tan pair of patent leather kates 100 they're sexy and much more comfortable. read more

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This is the closes you'll get to shopping at the flagship store in Paris. The sales agents are knowledgeable and will give truthful advice about the sizes. Depending on the shoe in a red bottom, I can range from a 36, 36.5, 37, 37.5 and even a 38. So it's important to get the right Sales rep to help pick the right shoe according to your foot size. This store is the flagship, so they'll have access to styles overseas at the Paris location that are limited to the US and can order it. Another cool aspect about the location while I was shopping in Paris and didn't have enough room in my luggage to export newly purchased shoes, the Sales rep shipped it to this location. Pretty cool right? All of the celebrities purchase here because they have access to everything and can re-order anything. Pros - Excellent Customer Service - Flagship store - Can order any size and style - Stylist here are knowledgeable about the sizes that fit according to your foot. - Can order limited styles directly from the flagship store in Paris. - You can ship your items from the Paris store to here. read more

Just got a pair of very prive's with the red showing out of the peep toe part...they are gorgeous! I love them and have only worn them a couple of times. I think if you can pull off the higher heels they are effing fabulous but you probably have to have a body like Victoria Beckham. The 4 inches are pretty sweet but any taller begins to cross the line. My advice: save your money and splurge or find a boyfriend kind enough to break the bank ; ) read more

AMAZING SHOES!!! AMAZING!!!! The Madison Ave store was nicer than the Horatio store. But both stores could use improvement on their customer service! The security guy was nicer than most of the sales people. But the sales lady did get a bit nicer with time,, Maybe when she realized that I was actually going to purchase shoes,,, IDK The shoes get 5+ star rating... LOVE LOVE LOVE CHRISTIAN LOUBOUTIN SHOES!!! The store gets 4 star because the sales people need to to be more friendly and have better customer service. I read more

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Damien at 808 Washington St in New York is the best salesman I know. Being from Houston Damien texted me pictures of different types of Christian Louboutin shoes that I was interested in. Once I decided on the show I wanted he shipped it to me. After I received the shoes and they didn't fit. Damien simply sent me a return shipping label and sent me the appropriate size. I will continue to do business with Damien. read more

The service is fine in this boutique but I find the store itself to be quite cramped and claustrophobic. I feel that if I'm going to drop 1k and up on shoes, then I'm going to need a bit more elbow room. I bought two pairs of the classic Pigalle Plato 120 pumps from here. They are so comfortable and I own too many pairs than I care to admit. The Pigalle Spikes are my new favorite pair. They're covered in black, gold and silver spikes with a 4 inch heel. I wear them all the time. They are so cute and sparkly. I used to go to the one in the village, but I had enough of the sa's standing around like potted plants. I will return. read more

Christian Louboutin - Shoe Stores Near Me - New York, New York

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Eduardo was my personal shopper and he is absolutely amazing. My friend Mandy sent me his way & I have continued to send friends to him. He is very helpful, super knowledgeable about every shoe style & sizing, and was able to manage multiple people at once during closing hour without making any of us feel unattended. I even made a new friend while he was helping us both. He's honest and is not pushy at all, so he doesn't make you feel like he's forcing a sale. I absolutely love this location; they have more shoe options for both men & women in this store than they do in the Paris location! Thanks, Eduardo! Because of you, this will now be my primary store location for my CL shopping! read more

Christian Louboutin - Shoe Stores Near Me - New York, New York

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I wanted to reach out and say thank you for the amazing experience that I had at the NY Madison Ave store. Carissa, the store manager, was just wonderful, and her commitment to service and customer care is truly outstanding. She brought me so many pairs of shoes to try, explained all the important details regarding fit and style, and answered every one of my many questions. The entire experience was top notch, and I love the shoes she helped me pick out. Will cherish these lovely heels forever. read more

Christian Louboutin - Shoe Stores Near Me - New York, New York

Came here to buy my boyfriend a birthday gift - staff was lovely. I accomplished picking out the black smooth kidskin leather sneakers for him. The staff member kindly wrapped it to perfection and was very attentive in helping me pick out the right gift. Thanks! read more

There are a few times in every woman life when they should splurge & my wedding was a no brainer I went into the store & I was greeted by a welcoming staff along with the security guard & I explained exactly what I was looking for & Jose assisted me & he was exceptional he is a shoe God omg I love him so knowledgeable & friendly thank you again for your services and I will be back again read more

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Went shopping For red bottoms for men, was met by Yvonne and members of the staff who had wonderful personalities and the willingness to make you a satisfied customer. I was able to find what I wanted and happy I went to this store. Thanks ALB read more

Big shop Great and helpful people... Man and woman shoes Big collections , more than in Europe read more

Christian Louboutin - Shoe Stores Near Me - New York, New York

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It hurts me to be writing this review. My sister and I both own Loub shoes, with her's being a little older than mine. She bought hers in Paris and not even after 1 YEAR of having them the heel breaks. She has followed all of the rules listed below as per the loub site. After reading up, she came to your store with the broken heel and asked what you could do. Your response was nothing and to go to a shoe maker as she did not purchase the shoes in your location - WHAT!? They are clearly not fake. At this point fine, just want to wear the lovely shoes...150$ to repair shoes that are 800$+. Not even 1 year later, the shoe breaks AGAIN in the same place. Clearly the heel is defective and you can see that the nails are not properly in place. Again, am sure we will be told to go to a shoe maker...its baffling to me how this company has no policy to aid those who purchase their shoes. Clearly there is a defect and something should be done to fix the situation. There is no reason a pair of shoes should need to be fixed 2 times in 2 years. Having owned various other high end shoes - manolo's, gucci, d&g, jimmy choo it baffles me what poor craftsmanship this company has. To others, buy with care..if you have a broken heel, they don't care. Figure it out on your own... PRODUCT CARE Please note, the red lacquer on our soles will wear off with the use of the shoes. This is not a manufacturing defect of the shoes; it is usual wear and tear. Christian Louboutin strongly recommends that our customers consult a leather care professional or a shoemaker for specific care advice. In order to keep your Christian Louboutin products in good condition, we advise following the below care instructions: Keep the leather area clean and dry using a dry soft cloth; Always store your products away from light and heat; Protect your leather good from rain and moisture; Store your products in the Christian Louboutin dust bag provided to you when not in use; Avoid contact with abrasive surfaces. read more

When I moved to NYC eight years ago after college without a job, I promised myself one day I would buy myself a pair of Louboutin's. Today was that day!! I was worried about encountering pretentious people and I had the best experience! Jose was amazing. I told him it was my first pair and he made me feel so special and welcome. He gave me a lot of information about taking care of them and was so fun during it! Every girl remembers buying her first pair of Lobo's and I'm glad I had Jose to do it with!! I'll be back! Thank you!! read more

Christian Louboutin - Shoe Stores Near Me - New York, New York

The customer service in this store is spectacular. They were very attentive. The staff that wasn't serving me kept me company while I waited for my shoes to come out. They were very catering and friendly. They are me want to stay a while. read more

I gotta tell you these shoes were so hard to find in my size ! When I saw them I HAD TO GET THEM !! They are super sexy lingerie inspired. fabulous fabulous fabulous I NEED more shoes !! read more

Christian Louboutin - Shoe Stores Near Me - New York, New York

I bought myself a pair of Louboutins for my 30th Birthday and they cost almost as much as my rent. Although you may find it unethical to spend almost $900 on a pair of shoes when there are starving children in Africa, I don't. Those shoes are the best thing that ever happened to me, and are worth every penny. Not only do they make a great wardrobe statement, but they have other uses as well: 1) Feeling down? Put them on for an instant pick-me-up! 2) Career Builder: wear them on any important call and your renewed confidence and self-assurance will shine through! 3) Sex (both the procurement and performance thereof) 4) Defense: The 5 -inch heel makes a great tactical weapon in a pinch. 5) Wearing them regularly will increase your balance and coordination, insuring you against nasty falls and hip-replacements later in life. Clearly they are a wise investment, benefiting your personal safety, health, and career. read more

MY GIRLFRIEND DUMPED ME after I bought a pair of signature Christian Louboutin black peep-toes. She was so shocked that I could even throw-down the big-bucks for something so sexy, so sultry, so... satsifyingly sweet. It was a Christmas gift, and I was left speechless that she could even act like such a bitch. But you know what... I am so unbefuckingleavably happy that I bought those shoes because for the first time in my adult-dating life, I realized that I AM the greatest guy on Earth. I also realized that those Louboutins are more sexy, more sultry, and more satisfyingly sweet than her worthless, flat feet and the pathetic soul they have to walk around. David, the greatest salesperson I have ever had a conversation with, answered so many of my nervous questions being that I'm a guy and don't have enough of a foot fetish to know about women's shoes... He also answered the question of "what if she doesn't like it?" David: "Let's just say that if you guys don't work out, then at least you KNOW you did THE BEST" read more

Just because you spend over a grand on a pair of shoes does not guarantee you still won't look like a whore. I fell for the hype from my fellow fashionistas. I paid for it, too. In one night, I've never gotten so many compliments on my feet and toes in my life. On the flip side, I've never been offered huge amounts of money- more than 5 pairs of these shoes were worth - during indecent proposals in one night. I've been walking on heels long before puberty, so strutting in these is not the problem. Being mistaken for a hooker is. I'll stick to Manolos. read more

I love mine. But a few things to note: *the red sole comes off immediately, you can buy a red sole that a shoemaker is able to put on, but be prepared to lose the trademark after the first wear *runs small. buy half a size up *besides that, the heel has the sexiest shape. if you wear them, you are in a little club with all other women that can afford (or choose to starve) to wear them. when i am out and a woman with a red heel catches my red heel, we give one another a smile. it's the ferrari for fashionistas. well, that -- and birkin bags. read more

I have never bought or owned Louboutin shoes, so my review is completely without credibility. Stop reading now. --- But sufferin' sweet succotash, this store is amazing!!! I HATE when stores use the little buzzer at the door before they let people in - it makes me feel so inferior and pedestrian, but honestly, I got over that the moment I stepped in. I was immediately swathed in a cocoon of footwear disguised as art. There is no doubt that this store is magical - the air smells of babies and fresh rain, any food you eat here is 0 calories, the sales people are all attractive and friendly, and all the shoes are your size and 0 dollars. OK well, not so much. But a girl can hope, right? To be honest, I'm not sure I will ever be able to justify buying a pair of these shoes because of their completely unapologetic frivolity, and my calendar currently has no red-carpet events scheduled in it, but I will always admire them. All women can appreciate a beautiful shoe, and there is no doubt that Christian Louboutin makes them superlatively so. This store displays them justly - as shoes-cum-art. 5 wallet-busting, 5-inch heeled, red-soled stars! read more

Ladies--I for one have NO business dropping this kind of cash on shoes, but let me tell you--once you own a few pairs of this caliber, all your other heels will look and feel like total crap to you, I kid you not! So proceed with caution--once you discover what you were missing by slipping them on, you will NEVER go back. They are by far the sexiest shoes I own. I know they are somewhat of a status symbol for some, but believe me, the way they feel and look is just to die for--cheaper shoes just do not and can not stand up to them. The fit, the cut, the way they flatter your leg--amazing. Every time I wear them, I feel like a million bucks and they get compliments from anyone and everyone. They are a work of art. I know they aren't meant to be walked around in much, but they are so beautiful and feel so wonderful on, I love getting as much use out them as possible! I would recommend going for a gorgeous pair of 4-inchers if you are going to splurge on these puppies, just because the way the heels are made is so amazingly special. I think they were originally designed for Paris showgirls back in the day, after all! I agree with another poster who mentioned that the staff could be a little more attentive for as much cash as you are going to spend as a customer. I understand that maybe they want to give you your space, which I appreciate it, but when it's obvious I'm going to drop some bones, it'd be great to get some friendlier service. They should understand that it's not just rich-ass women shopping here. Some of us will actually starve for gorgeous shoes and it's scary to make this kind of purchase (though when it comes down to it, all you have to do is resist buying 6-8 pairs of mediocre shoes and there you have it!)--is a little encouragement too much to ask? Granted, I bought mine during their 40 percent off sale, but they STILL cost a ton--at manolo, they definitely take time with you and make you feel special-they could use a little more of that kind of service here. I still plan to go back as soon as I'm able, though I shouldn't for my credit card's sake! read more

As a straight man in New York, life is hard. The competition is overwhelming. Overwhelming. There is always going to be some guy out there who is better looking, more creative, makes more money, smarter, more erudite, etc. Maybe not all at once, but given the sheer volume of penis out there, I'm doing my best just to keep a half step ahead of the pack. And then there are the gay men. I cannot compete with the modern New York City gay man when it comes to dressing myself, keeping myself looking less caveman, more modern man, and I will not go to the gym or eat as healthily as many of the gay men I am friends with or work with. There are 10 million people in the NYC metro area. I have to compete with 5 million of them for the attention of 1 girl. And I am a poor, poor specimen of man. However, on my side, I have a lively wit, puppy dog eyes, and these shoes. For all my failings, there is a Louboutin to remedy it. God bless you, Monsieur Louboutin, for inventing the real-world "Get Out of Jail Free" card. On the other hand, god damn you for making that card $600+ a pop. read more

Lol, are there any -Actual- reviews on this store? Suppose I'll write one... Yes, Christian Louboutin makes very sexy shoes that have, over the past few years, become very desired and pined over by every other woman in the US. But in some cases, just that... I mean god knows I do love his handbags, but most of those sexy platforms run extremely narrow towards the toe!... Well, atleast to me. And those pretty red soles? Blah, they ain't so red after a few nights out in the city. Mmhmm. Still, being that I'm reviewing it, the above complaints haven't stopped my continued patronage to the brand, lol.. It just wouldn't hurt to consider improving the shoes a bit. This boutique is much like it's patrons, petite and girly. The handbags are framed on the wall and the SA's are the greatest. They're friendly, knowledgable, and helpful. I've usually gotten Louboutin's from Neiman's or Barney's, but I find the selection here and at the w.village location better. xx read more

Scene: Somewhere over the rainbow on Madison & 74th... Dorothy: There's no place like home. There's no place like home. [Clicking her RED Christian Louboutin heels]. Aunt Em: Wake up, Dorothy... There there. Lie quiet now. You just had a bad dream. Dorothy: But it wasn't a bad dream. This place was real, a truly live place. And I remember that some of it was nice. Some of it was beautiful. Aunt Em: Whatever shizz you took, you best snap out of it, girl. Cuz you best know we ain't in Kansas no more when the cost of your shoes be more than what your Uncle Henry and I make in a month. Toto [barks with subtitles]: You tell her, Ms. Em. Seven Benjamins AND the girl still can't walk on no cobblestone road in SoHo wit 'dem shoes. Aunt Em: Mmmnhhm. Straight-up, T-Dawg. read more

I'm poor, i wear shoes from Old Navy and Journeys. But i wish to one day marry rich enough to buy a pair of these lovely red soles, rather than just try them on. I love the shoes here, and i love that the sales people don't give me a hard time for trying on a few shoes with no way or thought of paying for them. When i am rich i will def go back and buy like 1o pairs just to make up for it. But for now i will window shop.... sigh read more

One of the truly great designers of women's shoes. It's obvious that he loves loves loves women. He's just about the most imaginative shoe designers on the face of the planet. Only issue i have with these beauties is that the red on the sole of these shoes looks a bit tired once you've worn them a few times. Wish he'd use a process that would allow the red coloring to go through the entire thickness. So, if you're anal you might think twice about buying a shoe with such an issue. Did you all know that many East Indian dancers paint the palms of their hands and the soles of their feet red? It symbolizes passion. read more

I live in the neighborhood and have been planning to visit for sometime. I finally went today, in search of my first pair. We were in the store for several minutes and NO one came to us despite the fact that we were one of only two pairs of customers and there were at least three or four salespeople standing around and gossiping. We felt quite insulted and left. I got my shoes at Saks a few hours later and received lovely service. Also -- the store was very hot and smelled funny. The loud thumping club music was also a bit much for a Saturday afternoon. read more

Man buy sports cars, women buy Christian Louboutin. I own four pairs. The shoes are amazing, pretty comfy, and sexy and the red soles ....The shoes are perfect. For $800 per pop, the staff should be a bit more professional and fully devoted to kissing my ass. Love it!!! read more

In 1 word: Perfection. I am reviewing the shoes themselves...alas didn't purchase at one of his flagship stores. P.S. Mr. L is exceptionally nice in person. P.P.S. Footpetals are a Louboutin girl's friend :) read more

I went back again, and guess what? they still remembered me! David even let me look at my page in his book where he keeps all his clients, and then he let me draw a piggy on it (^(oo)^)v these guys are so fun, despite the fact that i *always* inadvertently stay past closing time and i'm sure they all want to go home piggy stamp of approval, with extra bacon! (^(oo)^)v read more

I am addicted to these crazy shoes. I also live downtown and so am much closer to the Horatio store - the styles are a little more hip and funky there, but I love the SAs up at the Madison store. SAs at Madison have always been so much nicer to me than at the Horatio store, even when I am not buying. So although, it's more of a trek, I do so much enjoy coming up around here so much more - though I like less the patronage who frequent the Madison store. For some reason, when a certain kind of girl (B&T?) decides that she is going to purchase her first Louboutins, she brings at least 2 girlfriends there to eyeball her trying out her one pair of patent Black Simples for 45 minutes, while they try to figure out why she is paying so much money for these shoes. And in the meantime, they sit on all the available seating areas for people trying on shoes and give everyone else the stink-eye. Am I just blessed with good luck? Because this has happened to me several times already. read more

Besides the signature red bottoms, these shoe just look good! My BFF has several pairs and wears them every where! She raves about them and my wife is now interested in buying her first pair. (sorry for my wallet, lol) Try the boutique stores if you are purchasing for the first time and you have one in your area to get full service and explanation on every thing. Be aware of the size, you have to try the shoes on! Each style fits a little different from the experts and the numbers mean nothing! If you get your size you will love them, if you are stuck on the number these are not the shoes for you!! I am pushing my wife to get three pairs in one shot, wish me luck! read more

If Cinderella were to pick someone to design her magical glass slipper, it would be Louboutin. Each time I walk through the door of this shoe lover's paradise, something incredible takes over me...and my wallet. I just cant resist trying on the latest and greatest Lou Lou has to offer each and every time. I walk in and prance out... every.single.time. Really, the creations that can ordain your tootsies are worth it...I know you say..."they are just shoes. I can paint the bottom of my Steve Madden's red and call it a day" but first of all--your Steve Maddens have the product name of "Vamp" or "Hooker's Sunday Delight" and ladies...respect yourself, and your feet and show some class. Just buy one pair of Loubs for what you paid for 5 of Stevie's "Made in Chinas" and you will morph into 100% pure seduction. Imagine Love Potion #9... for your feet! Ladies, if you have a a sausy attitude, a little sass and a lot of confidence, accessorize your inner fab with these pieces of perfection and strut out of Madison like you built the street yourself! read more

yay red bottoms... but really your just paying for the name, which is fine just like all the other designers shoes/bags/clothes . First of all I want to say yeah it looks nice on and people notice that you spend a grand on your shoes, but yo those suckers hurt like hell!!!!! You def can't party in them. They're literally just for show. On the side note, if the manager of this store ever reads this, please shake up your employees. Stop discriminating, picking and choosing their customers. Don't judge a book by it's cover. read more