Best of the best! Absolutely amazing quality work and reasonable prices. Highly recommended and got…read moremy retro BMX bike riding like new!

Friendly, helpful, and fast. They were able to fix my flat tire and provided a tool that will help…read moreme in the future thank you bike boss -from another boss

Edit to respond to Randy; you misunderstand the budget notes. When I checked in the guy at the…read morecounter did a search on the computer and said the tire I need starts at $45 and they'll call to confirm before ordering. I said anything up to $60 is approved without a confirmation. A set of two well-reviewed tubeless tires is $50 online, see image. I was charged $60 for a single solid tire, which is far worse, as explained by YOUR check-in rep. You took advantage of my pre-approval to order the most expensive tire approved. I ordered a tubeless tire FROM THE OEM for $35 including delivery, see image. So now I need to spend $50 for Archer to install a crappy $60 tire plus $35 for the correct tire and another $50 to have someone other than Archer replace the brand-fing-new tire that I didn't want. Minus a star for a misleading statement.

Subject: Serious Negligence causing fire, Contractual Breach, Safety Hazards, Threatening and…read moreIntimidation by Owner and Employee. ​I am writing this to caution potential customers regarding Archer Bikes. While many may have standard experiences here, my recent dealings with Jessica, have involved gross negligence, unethical business practices, and a blatant disregard for their own contractual obligations. ​After three failed attempts to change a scooter tire--for which I was charged multiple labor fees (Over $110 with ABSOLUTELY NO RESULTS)--the shop's mismanagement resulted in: ​Structural Damage: An employee (Sloan) used a crowbar on the folding mechanism, causing a stress fracture (immediate) and over time it spread, completely severing the folding neck lock and also breaking the neck tension locking wrench making the scooter inoperable and no possibility of repair. ​**WATER DAMAGE AND FIRE***: The scooter was stored outdoors on municipal property during heavy rain (not even on theor property) This caused a short circuit, resulting in smoke, fire damage, and total electronic failure to where the scooter was not at all operable or salvagable. Ultimately a new one was purchased. ​Contractual Breach: When I requested the contractually mandated mediation to resolve these damages ($5,048 in total), Jessica Archer stated on record via a recorded statement, unbeknownst to her, but allowable under Arizona Law, she can be heard saying to me on recording that she would not honor the mediation clause because " she is going to do whatever she wants because it's her contract , and she's not going to mediation with me or going to honor her contract" ​Furthermore, my attempt to resolve this in person resulted in being intimidated and threatened with physical removal by staff (Jessica ordered Nicholas when i informed her she has a legal obligation to abide by it). I have served a formal demand letter as of January 22, 2026. Be aware that their service contracts contain "binding arbitration" clauses that they themselves may refuse to honor as such is the case with me, which then allows you to petition Superior Court to forcefully make them abide by mediation or have trial by judge or jury. Proceed with extreme caution! Upon dropping off , the demand letter and employ told me that jessica no longer works there. I informed him that reality and the Corporation Commission of Arizona says otherwise as Jessica and Randi are owners and principal agents....and of course this lie to avoid was recorded as well. If my demand to be compensated $5048.75 is not met by 01/29/2026, the certified letter goes out in the mail from Superior court that im moving forward with A Compel to stay or arbitrate which forces them to mediate or have trial by jury or judge. UPDATE: After receiving the demand letter pictured, they offered me a $90 refund to correct their actions listed in the letter. I didn't accept their offer. I'm In the process of filing a civil suit in North Mesa Justice court under the presiding judge Honorable Kyle Jones.

Timely and helpful! Thank you so much. Appreciated the quick service…read more Location easy to find.

We had the best experience here! My son was given a bike that was in very poor condition. We took…read moreit in to see what they could do. They got his tires fixed and the rusty parts moving again. They went above and beyond our expectations and even got me back on a bike after two decades. We went on a long bike ride together and had the most fun we've had all fall break! It was such a positive experience.

We are a family of six and have seven bikes that needed love. Some were simple, just needed air and…read morea look over. A few needed new tubes, one had a chain that kept falling off, one needed new tires, and one needed a full tune up, new seat and brakes fixed. I used to take our bikes down the road to a local bike shop but I felt like they were constantly needing repair and it was both expensive and time consuming to get them over there. But then I found Stay True Cyclery! I found them here on Yelp and decided to give them a call. Ray, the owner, was very easy to coordinate with and came with supplies to our home to fix the bikes. He was friendly and efficient and got our bikes up and running. One of the bikes had a deep valve and he had to order the tubes but he came the next week and installed them. It was an awesome experience! Before Ray, I didn't know I could have someone come to our house and get us all taken care of but now that I know, he will be our go to for life! I highly recommend Ray and Stay True and will tell all our friends and family about this awesome (and affordable) service! I hope you check him out too! Thank you, Ray! For the first time in years, all of our bikes are fixed and usable! So happy!

what a great experience to not only meet Ray, but his service was great! And I didn't even have to…read moreleave home my bike in the back of my car! And my bike looks absolutely beautiful! Thank you so much, Ray!!!

Craig is the " Bicycle Whisperer."…read more I am a 74 year old with neurological issues and needed to down size ergonomically, and economically or just give up bicycling. Craig would not let that happen. We tried some bikes that were not a good fit for me until bingo he found one that with some enhancements worked perfectly and Economically! Craig treated me like I was family. These days, that is a rarity!

Craig was extremely honest, helpful and knowledgeable. Brought my son's new e-bike in to have a…read moreflat repaired and not only repaired it quickly, he went through preparations to limit it from happening again and gave us tips on battery life use and options for better tires to get the most out of the bike (especially with a teenager riding it!). Really appreciate the excellent service and recommendations. We'll be taking all of our bikes there!

Great service. Easy to work with and very reasonable. They are our go-to rental shop for Jet Skis…read moreand we always have a good time. Follow the rules, treat the skis well and there's no trouble.

Christina & the team took great care of us when our family of 8 rented 4 jet skis from them this…read morepast Friday. She even included skis that had a retractable boarding step that came in handy for us older riders. We love how they provided everything we needed & great tips for us to have an unforgettable time. Will definitely use them again!

The name has changed. It is now called Hawes House. Much better name I think and why not honor the…read moreworld class trails we are all tiding right around the corner? This is a super legit bike shop. Great bikes, great gear, great service department. Staff is very engaging and are riders themselves. Repairs are quick, on time and the communication is spot on whenever the scope of work changes. Its rare they dont have what I need on hand. Great selection of tires also. For the East Valley THIS is the bike shop.

I'd like to give a great shout out to Cam Taylor and his Crew at the Hawes House Bike Shop . What a…read moregreat business! I took my wife's Western Flyer bike in to more or less refurbish it. It needed practically everything, tires, tubes, light working, etc. They did a great job. I'm very satisfied.

Upon arriving, it is extremely welcoming. Everyone in the shop is on the same mission to help,…read morerepair and ride. they literally have every component that you can possibly think of to put together a bicycle. I love coming here to fix my bike, not only because of how well structured the place is set up making it really easy to find everything that you need and all of the tools necessary to build. But the staff is very knowledgeable which makes it 10 times better I love coming here occasionally just to check out different parts that I could swap and add to my build as they receive a lot of donations and their prices are really good.

Went it with a flat and I did not know how to fix it myself. Got help fixing my flat, learned…read moresomething, and the value was unbeatable.