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    Chuck Colvin Nissan

    5.0 (4 reviews)

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    10 months ago

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    Lum's Chevrolet GMC

    Lum's Chevrolet GMC

    3.2
    (39 reviews)

    After a terrible experience with Cadillac of Portland, I was looking for a service department I…read morecould actually trust with my Cadillac Escalade. After doing some research, I decided to give Lum's GMC a try for my engine recall, and I am so glad I did. From the very beginning, my service advisor, Shaun, was absolutely outstanding. His communication was excellent, he kept me informed throughout the entire process, and I genuinely felt like my vehicle was in good hands. Customer service like his is hard to find, and he made a stressful situation much easier. I do want to mention that after the new engine was installed, my Escalade ended up stranded on the side of the road because a technician had accidentally forgotten to reconnect a clamp on a reservoir. While that was certainly frustrating, what truly impressed me was how Lum's handled the situation. I called and left a message, and their team immediately stepped up. They arranged to have my vehicle towed back to the shop on a Saturday, quickly diagnosed and corrected the issue, and then went above and beyond by personally delivering my vehicle back to me because of the inconvenience. Mistakes can happen anywhere, but a company's true character is shown by how they respond when something goes wrong. Lum's GMC handled it with professionalism, accountability, and genuine care. Because of Shaun and the way the entire team took ownership of the situation, I have complete confidence in bringing my Cadillac back for future service. I highly recommend Lum's GMC to anyone looking for a dealership that values its customers and stands behind its work. Thank you, Shaun, and the entire Lum's GMC team!

    A couple of days I went to Lums to trade in my car. Lums jumped through several hoops to make the…read moretrade happen. Patrick and Johnny were amazing and Dylan did a remarkable job of detailing the car. Of all the car lots of been to over the years, Lums is the best!

    Chuck Colvin Ford Nissan

    Chuck Colvin Ford Nissan

    3.6
    (57 reviews)

    I can't say enough great things about this dealership and my experience. I came in a few weeks ago,…read moreand was very happy with their no pressure sales! I decided on a PERFECT vehicle for me. A Nissan Xterra. I looked around and was very happy to see they had one. I visited the dealership with my own finance company. Test drove the vehicle that was in amazing condition, and ran beautifully. I couldn't walk away from it. I knew there wouldn't be a better one out there. The sales person I worked with was Tim. He was very caring, you could tell he loved his job and was genuine. I also would with Rich. He was really great. He worked really hard to get me a way better interest rate than what I was town from my own finance company. Making my payments nearly half! I couldn't recommend a better place to buy a car! I HIGHLY recommend visiting this dealership and I will send all friends here! Thank you guys so much!!!

    As a service center this place is terrible! I bought my truck from them, and faithfully had them do…read moreall my service work. At 100k service, I told them of howling from the rear differential. I was assured that the oil would be replaced and gears inspected. I drove 600 miles, and lost my engine due to bad cam phasers. Upon test drive with a rebuild engine, the mechanic in Idaho reported metal shavings, and howling! It's still in the shop! I had specifically pointed the differential out as an issue. The cover was taken off, as new sealant noticed by the Idaho mechanic. They let me drive out with a serious problem, that could have left me stranded. Not kewl!

    Chuck Colvin Nissan - car_dealers - Updated July 2026

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