Took my son there for his Birthday Party that was my First mistake second was letting him use his phone there and he set it down on the table and a thief stole it. People there could care less horrible service read more

No one should ever complain about parking, or waiting in line. Complainants expressing such trivial and immaterial views represent a deep-seated sense of entitlement and self-centered exceptionalism. There are fire codes, staffing - and plainly, spacial restraints to be reckoned with that cannot simply accommodate every single parent's socially constructed "need" for VIP service. No one should be allowing their children to eat that garbage anyway... that's not even good parenting. What are you trying to do, prep them to win a contest for early onset hypertension? Why are you complaining about having to park in an adjacent lot and wait in line when the winter temperature poses serious health risks to your children? That was a decision YOU made, and your decision alone. Don't get it twisted, lady. To be honest with you, sifting through your laundry list of complaints, somewhere in your narrative I lost track of who the babies are. Are you one of them? If someone were ever to play a role in a slasher movie based on you, your character would be the one specifically written into the script by the studio to get offed for the sole purpose of comic relief. And if you want to so cavalierly compare your apparently heartbreaking and horrific experience at Chuck E. Cheese to that which was endured by the tortured souls of 20 million Jews who were executed, burned alive, and starved to death, then I think you would do very well to re-evaluate your entire life, because, well... I'm pretty certain they'd GLADLY wait outside for 15 minutes to be welcomed by a cheese pizza, an opportunity to play Bozo buckets, and take fun pictures dancing with friendly animals. Your entire review seems to be predicated on nothing more than some kind of sick, twisted deluge, espoused by wildly unrealistic expectations borne of your own imagination. WOW, it's CHUCK E. CHEESE, you moron. I'm surprised you didn't complain that concierge, valet, and bottle services weren't offered. Tinley Park and the surrounding suburbs serve as a hub for endless venues whereby your child's needs, or in this case, "wants," can be readily fulfilled. This is more of a referendum on you than anyone else. Get a grip. read more

Good Evening All, My family and I frequent this Chuck E Cheese location often. Over the last three years, I have spent over a thousand dollars on birthdays parties for my two of my children and just going on any given weekend or weekday, but we have not been there in about two or so months. Tonight, 2/14, I had a terrible experience. They have security guards in the establishment now, which is fine, but they have guards in there walking around with guns, visible on their hips and brandishing this to everyone who has eyes. Once I saw this, I was terrified! There are kids running around everywhere in Chuck E Cheese. What if one of those kids run and bumps into the gun and the gun goes off and someone's child is severely injured?! My son almost bumped into the guard that had the gun! If my son was shot, nothing could be done or said to take away his pain or nothing could be done or said to bring him back to life. Yes security is needed everywhere, but there is a way to do everything. If armed guards are needed, there could be armed guards outside and one in an inside office monitoring cameras. The guards floating around should not be carrying loaded weapons AROUND SMALL CHILDREN PLAYING IN CHUCK E CHEESE! Safety or no safety on the weapon, that is too close and this is a tragedy waiting to happen. I even approached the manager, I did not get her name, but she is a middle aged caucasian woman, with a dental hygiene problem and a bad attitude. She exclaims, "This is our security and they have guns." I immediately grabbed my family and left. That location will never receive my patronage, ever again. With these gun carrying people walking around this Chuck E Cheese, It is not safe for any family that enters. If this is the new policy with all Chuck E Cheese establishments; I will take my family and my money to other family fun locations. read more

If I could give a zero star I would! I am appalled at this place. I grew up in Tinley Park used to come here all the time as a kid. Now that I have my own child, it's would be nice to have a place to take my son. We asked before we ordered if they were going to refill the salad bar, and the gentleman said "yes" I ordered 2 salad bars, pizza, 2 orders of bread sticks, fries, and a dessert. The dessert was burnt to the crisp, the fries took 45 minutes, and when I received the fries there were like 15 fries. The staff is very rude, and don't seem like they care about their job. I went into the bathroom to change my child and the bathroom was so disgusting I wouldn't even let my dog pee in that bathroom. I will never give this establishment any more of my money, absolutely disgusting the health department should pay this place a little visit! read more

If your kids are getting to you and you want to tire them out, this is the place. Food, games, and chuck e himself is the perfect remedy for the bored child. the place would be perfect if it were bigger. the staff gets a thumbs up because of the patience they show with hundreds of screaming kids. read more

Horrible horrible horrible service. You can tell the people who work there hate it. They didn't not care to answer any questions about the menu options. And they were extremely rude. read more