This location is always struggling the lead or manager constantly look and act tired . There's never alot of customers inside but they always say they are busy . Drive thru has a few cars in it most of the time . I ordered my meal online, paid for it online 30mins before I got there When i got in they told me i would have to wait 15mins ! Because they have been very busy lmao meantime there was 1 person in the lobby already eating her food and 3 cars in the drive thru . Only good part about this is it was fresh and hot Update : manager let me know i had 7 mins left and asked me if i wanted something to drink . "A" for effort read more

Terrible experience. Left empty handed. I'm in disbelief that this location is still even open. After ordering through the app, I was told they didn't have half of the items I ordered. When I walked in, the manager was yelling at the delivery drivers waiting to pick up orders. After he was done doing that, he accosted me about "ordering too much food"...three combo meals for three people. When I asked if he could cancel my order, he told me he couldn't and to take it up with my bank. I've contacted Church's customer service over a week ago about this location, and have heard nothing. Do yourself a favor and make the drive to the location on Decatur and Spring Mountain. Don't even waste your time on this location. Church's Chicken should be ashamed. read more

This is the worst most unprofessional establishment I've ever encountered in my entire life. Order takes up to an hour to get. The customer service is the worst ever. The employees are unprofessional and down right unbelievable. Someone somewhere please help this establishment... I literally hate going there. Thank you read more

This is our spot when we have a fast food craving. Their fried chicken is definitely one of the best in town. Great employees, great food, and the best service. We were very impressed with the store manager and how he interacted with his staff and his customers. He is very welcoming and friendly. You can tell that he truly cares about his customers. We have had their chicken tenders and always ordered them extra crispy, it brings out so much more flavor. Their original crispy chicken is so delicious, so golden and we love it extra crispy ,you can't go wrong. If you like spicy go for their spicy chicken. Yummy !!! The mashed potatoes were very good , great spice balance to perfection and the biscuits are to die for. It's a MUST HAVE!!! They have great portions, great value, and great rewards program , if you download their app. Overall : we have had a great experience at this location. We did not go through the drive-thru, because we never do that, we have enjoyed our chicken inside the store and it was great. read more

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If I could give this place a zero I would. The person that worked here told a person in the drive thru "that's only an online order" what kind of business refuses an order. I've seen a delivery person try to pick up and order was denied because allegedly the order was already picked up. If you are a delivery person don't pick up here they will ignore you. I feel bad. I don't even know how this place is still here. Put something else here. read more

I don't know what made me stop in to Church's. It wasn't even close to where I had been shopping. But I hadn't had Church's in a long time. I figured I should give it a try. There was nobody there when I arrived. Or when I left for that matter. I could see that people had eaten there at least somewhat recently. There were dirty tables inside. Not much staff though. One person cooking. One person cleaning. One person sitting and checking their phone. Nobody who actually acknowledged that I was there. I was about ready to walk out when the lady who was cleanimg washed her hands and came over to take my order. She had my food packed up and ready in not much longer than it took me to fill my drink. I took my food to go and and ate in the car. My order was a 3 tender combo with mashed potatoes and gravy for my side. Starting there, the potatoes were good. Very hot. Too hot to eat right away. I had to save them for a few minutes and let them cool. A bit less hot was the biscuit. More of a drop biscuit than I see elsewhere. Similar to what I might make at home. The honey glaze on top is a nice touch. Finally, the chicken. Where do I start? On the one hand, the tenders were, well, tender. Not dried out like some other similar places. Good flavor. Some might say underseasoned. For me, it was just the right amount of seasoning. Sometimes chicken gets totally lost in salt. No so here. Unfortunately the chicken was not hot. Barely even warm. I'm a guy who is no stranger to eating cold food but to have luke warm chicken that I just ordered and received was disappointing. Mixed bag of experiences here all around. read more

Church's Chicken is a staple in most homes in South Central Los Angeles. I was surprised to see a location on the southwest side of Las Vegas. There was no sign out to direct the fans of this wonderful fried chicken's location. I went through the drive thru which was not crowded. The ambiance I am sure is just as amenable as the community it serves. Give it a chance it beats all other competition. read more

Been coming to this location for the last couple years and the food is always made fresh. Do they get bogged down? Sometimes, but they make up for it with great food and a smile. What many people don't know is the manager has been doing this for several decades and has been helping out many individuals in our community. Doesn't broadcast it just quietly does his part. So if your food takes a few minutes longer than expected remember there's someone in that kitchen learning the ropes that not everyone would have given a chance. Can't wait to go back again soon read more

This place is freaking horrible. The manager constantly has an attitude and can't understand ! He has the literacy of an 8 year old! The wait is always super long and the chicken is nasty unless you get it spicy! PLEASE AVOID THIS LOCATION IF POSSIBLE! I'm from the Midwest and it suck's how these people give Church's such a bad rep out here! They need to sell this place read more

Church's Chicken - The drive thru where there's 5 cars parked along the side waiting for their order - Fast Food Near Me - Las Vegas, Nevada

This place is a joke. Second time I have came here and all they have is legs and thighs with no expectation of having any breast anytime soon. I suppose this is why this churches looks as if it going out of business. I will say this if you want legs and thighs this is your best chance of success. Very disappointed!!! read more

Food Shite Over Frying The Chicken Like Jerky Service Bad Always Out Of Product Ambience Just Another Greasy Joint I'm So Pissed Off My Sunday Dinner 35$ What The F#%C DONE. The Health Department Needs To Step In Now..... read more

Let me start by saying I went through the drive through because I was craving chicken and wanted something good but fast to eat between patients. I was greeted on the intercom and proceeded to order. As I was ordering, a gentlemen interrupted the ordering and told the orignial person that they could not accomodate my request--I wanted the two piece feast but wanted 2 legs instead of 1 thigh and 1 leg. I understood his rationale even though I didn't agree with it so I settled for a 3 piece combo where I was able to choose my chicken mixtures. I proceed to order and then I am told there is no white meat. No I am further annoyed because if you were "Completely sold out" then I feel like a sign should have been placed on the intercom or that should have been said before my initial order took place. Nonetheless, I really wanted the chicken so I opted for just a two piece combo with 2 legs. I was asked what side I wanted and I chose corn. Guess what? The corn was sold out too. Why ask me what sides I want if you KNOW you only have 1-2 available. At that point, I was frustrated and decided to leave. By the looks of the reviews, I dodged a bullet. This location seems to be a disaster with poor customer service and supply management skills. I also want to add that I went around 1:30pm. They open at 10am so either they didn't have all the necessary food items when they opened originnaly or they were truly "sold out." I am going to guess and go with my first option. Either way, I won't be back. read more

When I mean to tell you, I've never seen a man that hates their job as much as the manager here it's mind blowing as soon as you walk in you the people that work there looking at you like you should leave and I should have but I didn't. I ordered a large okra and a two-piece and when I mean to tell you, he basically looked at me and said you gonna wait 10 minutes for some okra. Just go to McDonald's y'all read more

Worst place to make an online order Came in today hoping my order was ready The lady hadn't open the store even when it says it's open and it's almost 12pm she couldn't give me my refund back she said she didn't know how she couldn't give me her managers phone number to complain I'll never be coming back to this location read more

I hate that this location is the closest to us. They are so slow and tn when I went they forgot my large mashed potatoes and will not answer to reimburse me my money. I am beyond upset with this location. I am 10 minutes from this place and do not want the rest of my food to go cold to drive there and back. I have called 10 times now and they have yet to answer. read more

The fried chicken and honey butter biscuits are still as good as ever--crispy, flavorful, and satisfying. I also tried the new blueberry cheesecake pie, and it was surprisingly tasty, not overly sweet. Definitely a nice addition to the menu. That said, I did try to sign up through the app to get the free chicken offer, but despite entering my email and verifying everything multiple times, it never actually worked. It's a bit disappointing when the promotion doesn't deliver as promised. Overall, the food quality is great, but I hope they can improve their app rewards system. Still, if you're a fried chicken fan, Church's is worth the stop! read more

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They don't know how to keep up with demand. I arrived 15 minutes after my pickup time and the guy said he needs to cook chicken. No one is in the drive through and only 2 people in the restaurant. Crazy. Total ignorance. read more

If I could give this place less than one star, I would. I'm not one to leave bad reviews unless completely necessary. I just waited at the drive thru speaker for almost TEN minutes with people honking behind me because no one answered me. When I finally got to order, the staff kept telling me to hold on & made me wait about two more minutes each time. It took five more minutes for someone to even acknowledge me at the actual window. Before I handed my card to pay, I asked the woman working if my food was actually ready or if I was going to have to wait (if it wasn't ready, I wasn't paying or waiting). She said it was ready so I paid. When she went to go get my food, the other people working there kept telling her that whatever order that was ready wasn't mine so I indeed had to wait. The organization of this staff is horrendous. I understand that it's a holiday & they could be overwhelmed but at least communicate with each other and the customer. Never coming back to this location again. read more

Every time I go I order spicy when i get home it's original every single time then when i tell them they made my order wrong they wanna tell me im wrong like OK , the service here is not the best communication is horrible they gave me a soggy piece of chicken. It sucks cause they're not what they used to be. read more

Great service and great chicken. Ordered online and it was ready on time. Friendly staff

This place is awful. But I can't blame the employees. The franchisee or store manager short staff the employees. They don't have the ability to service the amount of customers they get because they're short staffed. Some dimwit figured it would be better to get shoddy reviews than to staff properly cuz they're trying to cut corners to save a back. I went today and the guy behind the counter was so frustrated because they didn't have cooks for the chicken and they didn't have enough of white and dark meat to fulfill orders. Branch manager needs to do better. The staff was doing the best with hat they had, leaving all involved frustrated. Damn shame read more

I can see why they have 1.6 stars. This is my last time coming in. Everytime I come they are out of something. EVERYTIME. The manager is always leaning against the counter and doesn't help the staff at all. Zero sense of urgency and zero class. Have some pride! read more

This location deserves a zero star, honestly. I was craving for some fried chicken and in the past, I've always enjoyed Church's. This location ruined it for me. I went through the drive thru. I'm the ONLY car. I ordered the 3 piece tender combo with fries. The lady at the window told me to park in the back and they will bring the food out. I waited 20 minutes before circling back to the drive thru. Only reason why I didn't go inside the store was because I had my kids with me and both were napping. During those 20 minutes, I saw one of the workers vaping twice outside. When I went to the drive thru again, I asked how much longer. Lo and behold, the original person who took my order started packing the food right away. So you mean to tell me the food was ready but what? They decided not to do their job? It boggles my mind. I should've read the reviews before committing to this place since it seems I'm not the only one with the same issue. AVOID THIS PLACE! Such a waste of time and money. read more

The prices are getting kinda high for just chicken. Family fries is $13.99! And it's a box same as the 6 biscuits but it's half filled with fries. Cmon, the pandemic is long passed by. $65 for 2-12 piece box and fries. This is not what I expected for $65. read more

Less than a one star!!! Horrible location DO NOT GO TO. Short staffed only two workers and took over an hour for them to get to our order and then continued to say they ran out of white meat which was our whole order. We asked for a refund he said they can't do refunds and to dispute on our credit card ridiculous!! Horrible customer service they were being disrespectful to other customers. We ended leaving after an hour and put a dispute in. I do not recommend coming here EVER. Go to the spring mountain location wayyy better and got our food right away and great customer service food was great. read more

Worst church's chicken i ever Go,35 mins in drive thru only one car a head on me.and i order chicken and gravy but charge me for chicken and mash potato.and told me you order gravy we charge you mash potato .wow.. read more

This church's at 7925 Rainbow is horrible. it took me damn near a hour to get my food they had me park and never brought my food out. I go back inside and some of the order is sitting on the counter. No one is washing there hands. I was totally disgusted. Then when i finally get my food there was missing items and i didn't get my drink. The guy that was in the drive thru was the worst he was very unprofessional and slower than molasses. I will never return to this place ever again. I almost cancelled my order because it was ridiculous and the worst experience i ever had. I wish i would have left cause the employees looked dirty that should of been my indicator....that place should be shut down...also they made me wait so long to even take my order in the drive thru they kept saying hold on read more

The negative reviews about this established location is true so let me add this. The drive thru experience is lack luster with an employee that has no regard for customer service. I understand if English is her second language but being nice and having great customer service is universal. You can tell Princess does not want to be there and when I said thank you after receiving my food I was replied with an "ugh". The food we received looked like they haven't changed the deep frying oil for days and has no taste at all. Consumers beware. Go at your own risk. read more

Church's Chicken - Fast Food Near Me - Las Vegas, Nevada

I have eaten here once but came back twice because they were out of everything I really wanted to try. No okra, no macaroni and cheese. Waited almost 15 minutes for food but it was hot. The chicken is still like I remembered it. read more

Management is always useless and the most unprofessional and unproductive you'll ever see, it's hard to tell who's "running the place". Not to mention the immediate 15-30 minute wait on chicken, and the crumbs scattered all over the dinning room floor. It's nothing good to say about the place, the drinks, sauces, and food are always a day or two expired but that stops no crew from using it. Hope this helps your avoid this trap at all cost :) read more

Church's Chicken - Mess left from closing shift. - Fast Food Near Me - Las Vegas, Nevada

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I rarely eat fried chicken. Decided to do pickup for lunch. What a mistake. They were out of spicy breasts so I had regular. Can you say NO flavor? Greasy and Not edible at all. The biscuit looked like a small dried prune. Tossjng the food - not even worth $1 much less $14. I am certain that I will never eat at any Church's Fried chicken again. I'd advise to skip this place. read more

Raised Prices by 50% in a single day and prices are more than other locations in the city What was 3.49 for a 2 piece yesterday is now 4.99 today and is also only 3.99 everywhere else in the city. read more

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They serve you old chicken. Too much batter on the outer coating, barely any chicken. They need new cooks, and cashier. The person who served me my food his fingernails were very dirty. Made me skeptical about even eating my meal from the jump. I will not be back! I will go to my favorite location which is on Rancho/95 or Decatur/Charleston read more

How can a business have 1.6 stars from over 400 reviews and still be open? Well most times I would question all the reviews but there's nothing to question here. It is literally the worst place to get fried chicken! We've ordered from here many times but there were 3 times where they pretty much ran out of everything but brown meat, mash, and biscuits. We like to order breast/ white meat so we did not order the cheaper 5 piece meal but 4 piece white meat meal and 2 large okras. The large okras were the same price as the white meat meal. Well they've been out of white meat for several days, okra, Cole slaw, plus who knows what else. They said because we used the app, they couldn't refund us for the items that they didn't have and next time to call to order to make sure they have all the items. That's because they regularly have this problem. Anyways, also bad service where they will argue with you that I should've done this and that instead. Then the head manager told me "what's the fuss, it's just chicken!" We will never return to this location and it's too bad there isn't another one near us so no more Church's ever! read more

The workers were super helpful especially when helping out with what to order. I had to order a meal online because of a promotion and they were more than happy to walk me step by step through the process. I can't wait to come back again and use the app if need be. Thank you to James and Brandon for being so helpful and welcoming! I will be back. read more

Is there zero stars ? Gross, yuck, disgusting, dirty, filthy, unacceptable and unsanitary!! Food was the worst and employees looked soooooo dirty. Ewwww I can't believe I took a bite now I feel sick read more

Wish I could give place 0 stars, only time I go here is to pick up a DoorDash, cause I'd personally would never eat here, it's always something, all the other reviews abt the wait and the workers being dirty is true, one time I was pulling up to pick up an order, I saw a customer leaving while cussing out the stuff and threatening them, and after going here a few times, I definitely don't blame him, the service, and wait is inexcusable, all they have to do is drop a bunch of fried food and leave it under the heat lamp, there's no burgers, no burritos they need to put together, no tomatoes they need to cut, and they can't even stay on top of that, I just waited 30 mins to pick up a small simple order , the place needs to be shutdown, and put under new management and ownership or something, cause it's just ridiculous read more

If I could give half a star I would. They get one star for church chicken food being tasty. They missed on the rest of the four stars for lack of customer service, lack of speedy service and lack of having the basic things like carbonation for sodas on tap. They make you park in the lot because you're not allowed to wait in the drive thru even if there is no one behind me. They cover up the fact that the service is slow. Who ever runs this store is a poor manager and franchise owner. Ambiance is like a hospital in France. Unfortunately this is the only Church Chicken in this area and Texan Chicken hits. It's alway a horrible experience here, but I have to deal with it. Bring your patience when dealing with these folks. read more

This location should just shut down! When ordering I said it 2x 16 pc family meal which comes with 3 sides. Employee said it was 2 sides. I said the 16pc comes with 3! He said "dog, that's going to be like $52" I said that's fine. He then rang it up and we looked at the receipt he gave us a 10 pc with 2 sides! Then when he handed the bag over he said "we're out of honey and hot sauce" and walked off! I don't know how some people are employed when they can't even follow simple instructions! read more

I'm not sure what goes on with the employees, but I know it shouldn't take over an hour to make chicken and okra at a fast food joint. I use to work in fast food, so I know. We mistakenly agreed to wait for them to make spicy chicken with our family meal since they didn't have anymore made. They told us 15-20 minutes wait, so we agreed and pulled over. We waited 30 minutes and no one came, so we went back around the drive thru, and they told us we should have been told 20-25 minutes and give them another 6 minutes. We proceeded to wait another 30 minutes! Finally someone came out to assure us that the food is coming. They didn't have the biscuits made yet and said it'll take longer. They said we can wait another 15 or we can get extra chicken and it'll be ready in a few. We decided on extra chicken and not chance waiting another 15 minutes that could turn into another hour. They also only had hot sauce and had no other signature sauces. I gave it a two star because the chicken and okra were cooked fresh and had that great taste, but the service is the SLOWEST. You are better off dining in at a restaurant than deciding to come here to grab a quick bite to eat. If you don't mind waiting an hour for fast food, then come here. But as for me, I will stick to going to other church's chicken locations around town. read more