Reserved a boat for a Saturday full day at lake pleasant. Canceled at 130 am day of with no text or…read morecall. Showed up at the lake at the designated time after texting a couple of times checked get my boat account to see it was cancelled due to boat problems. He has my phone number because he had previously texted me. We had to scramble to change our plans. We were fully refunded but the lack of communication on the last minute cancellation. Was completely unacceptable.

Hi Jean-Paul, So nice to actually hear back from you. I'm sorry, but I am not going to remove my…read morereview. It is not in any way hate, just our experience. Did I hate that you ruined my father's 75th birthday celebration, absolutely!! However, the hate stops there. Just want people to be aware of what can happen when they go through you. And to respond to your comment... The boat was absolutely not broken. If it was you would have known the night/day before, right? The boat hadn't even been in the water yet, we were supposed to meet you in the parking lot before and we were all going in together. You also have reviews on that specific boat that very same day. Also, you absolutely did NOT call. We called you many times and left a couple voicemails. You turned your phone off after the first one. We did hear from the Boatsetter App right away and THEY refunded us our money. And SOOOOOOO many things you could have done better if indeed your boat was actually broken. For starters, answering your phone and explaining the situation.... Hope you take care as well.

We rented some jet skies from this company. Wow I was impressed with them. There prices are very…read morefair and the skies are well kept. We picked them up the night prior and hit Lake Pleasant by 8 am. We had them in the water for 8 hours and everyone got time to play. These are fast and lots of fun. I highly recommend anyone to come rent from this company. We are looking forward to checking out the ATV next. Thanks again guys it was a pleasure renting from you. See you next time...

I love this place. We've rented here about three or four times every single time. We have a very…read moregood time with the jet skis reliable their customer service is outstanding. I will definitely be going back soon. We already have it scheduled. Thank you guys very much for always being there when our family wants to have fun at the lake

I took my new (to me) jet ski to Brandon to get it serviced. There were several questions I had…read morebeing a first time jet ski owner. He answered all of my questions and I received top drawer service at a fair price. I will definitely be going back for all my service needs.

Brandon is very talented, he did extensive work on my jet skis in a very timely manner, he is the…read moreonly shop that re-programs seadoo keys! I will be bringing my business back here, Thanks again Brandon.

Amazing time we spent in our happy place . It was our first time and we didn't know what to expect .read more

I had the pleasure of spending 3 days and 3 nights at this wonderful resort! The residents and…read moreguests were amazing. The staff was incredible. It was all I expected it to be and more. As a single man at a clothing optional Resort you must work very hard to not look like a creeper. Lol! Everyone was so inviting. I cannot count the amount of philosophical conversations had while soaking in the hot tub. I even joked with a guest that the check was in the mail for his therapy session. It was quite the experience. The grounds are well maintained. This RV spots are mostly level. Power is good, water pressure is good, Wi-Fi sucks! But more on that in a second. I was originally going to stay only one night and had such a wonderful time meeting the great residence and guests here that I extended for two more nights. This is a great place to have your first clothing optional experience. I will say this in earnest this is NOT a swingers club!! Now, does this stuff go on? Of course it does it's naked people. However, it must be done in the privacy of your own accommodations! Sexual activity is NOT tolerated within public areas! Now, for the drawbacks: if you have T-Mobile you will have little to no service unless you climb to the top of the nature trail by the memorial then you will have 5G service. Otherwise forget it. My biggest complaint is the wi-fi. They have Wi-Fi however, it is horrible and unpredictable. My suggestion if you have T-Mobile and you rely on the internet. Think about investing in a starlink system. I did not have an opportunity to check out the food at the bear buns Cafe but I have heard nothing bad about it. In fact, the residents Rave about the food. All in all this was a great day and I hope to make it back there soon! If you're feeling like a freeing experience there's nothing like Shangri-La Ranch!

DO NOT BOOK WITH THEM. I came here with my family yesterday…read morefrom the east coast unaware that it was monsoon season and the water is dangerous after 2pm. You would think as often as the lake gets monsoons during the summer there would be some sort of safety plan in place like an alarm to tell riders to head back or even not renting out skis after 2pm; however there wasn't. And when my family and I was stuck in an area far away and didn't feel confident riding our skis back not only did they tell us they wouldn't come back for us. But they also told us to stay with our skis, no worries for our safety. Ridiculous!!! Never ever again!

Me my son and his dad had such a great time today. It was such a easy going peaceful experience…read more The paddle boards were great and really reasonably priced. :) Chloe helped me today and she was really knowledgeable, informative, kind and patient. Thank you Chloe!!

Brandon always is prompt and gets the work done. He is fairly priced as well. Definitely…read morerecommended.

Please read full review!! To start I want to say we saw multiple reviews that were very bad and the…read moreowner clapping back on the reviews with very poorly worded and unprofessional responses but she seemed to be nice on the phone of course. We showed up for a full-day dirtbike rental at 10am instead of 7am and nothing was ready for us and multiple bikes were not working so they gave us different bikes, which were all cheap old early 2000s carbureted Hondas. The lady seemed fine and told me her husband just died which made me feel terrible but regardless we left and loaded our stuff up to ride. once we got out to trails and unloaded, multiple bikes had issues and all besides one of the smaller bikes. Took us almost 30 min to get them bikes running so they wouldn't shut off from carb and fuel issues. Once we got them running we found the big bike had a flat tire. by the time we tried getting all of the bikes fixed up and going we wastes hours and couldn't ride 2 of the bikes with a group of 5 of us. we filled all of the bikes up with gas and didn't get to use any of it. we brought the bikes back and asked for a refund but she still charged us $900 for 3 working bikes. I told the lady I run a business and I understand how everything works, we filled bikes up and didn't damage anything, asked to help make the customers happy and told us to F off because we could have came earlier and had more time to try and fix these bikes on the trail or have them drive an hour to our trail to fx for us or bring us more broken bikes. We were not looking to get stranded on bikes anymore but she was not willing to give a refund, seemed to be a greedy business owner. I would highly recommend to keep looking for new spots and if this is the only place then to find a new activity. we ended up paying for bikes we couldn't ride, gassed them all up for free since they came empty, and still had to pay for our trailer rental all day as well but we paid and moved on to some very fun disc golfing which saved our day. We were very kind to her through the process and understanding but got none of that back in return. DO NOT RECOMMEND!

Our first time at this place. My son invited us to join him and his dogs on a Sunset Cruise. This…read moreis in Lake Pleasant Regional Park. There is a $7/ car entrance at the gate. You can book your cruise online. It's an hour 15 mins on the lake. It was a very relaxing experience. And if you have kids there's water activities, rent jet skis, etc. I would love to do it again. Maybe stay the whole day or check in a lodge. I also saw that they have a campground nearby.

We reserved the speed boat for memorial weekend on Sunday 25th and as we were on our way at 6 in…read morethe morning we get a call to cancel our reservations because the boat was out . Why wait till last minute to call us to tell us the boat was out makes no sense totally ruined our plans, waste of money planning and buying everything for a lake day. Next time have some consideration for people and call the bight before so no one has to wake up so early and get everything ready for nothing I'm so disappointed

In a nutshell, the Aerogelics team is a little rough around the edges - don't give up just yet…read more They are great at what they do, operate successfully team, and ensure your safety is prioritized and your experience is wonderful :) We found Aerogelic Ballooning when my friend was visiting from out of state and saw a discounted balloon ride on a couple websites. I attempted to contacted Aerogelic via phone to inquire about scheduling with no answer so I tried texting. I did hear back at the end of the day and the answer was quite short. We ended up booking and the confirmation email with instructions indicated meeting at a nearby Starbucks at a specific time but there was fine print on the email saying this might not be the actual time and to contact the office. I again texted the number and received a response regurgitating what was written in the email that I perceived as rude (commence practicing this thing where I don't take things personally which is super easy to say and extremely hard to do - I was just trying to be a thoughtful, organized, reliable rider). The morning of the ride, we met at the Starbucks and ran inside to use the bathroom which is for customers only so the staff wasn't really thrilled about that. We met at the van and shortly after, a crowd of people were yelled at to hurry up and told (scolded it seemed) that they didn't have time to get coffee. Not off to the best start but trying to keep a positive attitude here. On the way to the location we'd take off from, my friend and I sat in the first row of van seats and chatted with Shane and Michelle who opened up and were actually very friendly and knowledgeable and passionate about what they do. Maybe the perceived shortness was really just focus and the perception wasn't reflective of their intent. The crew inflated the balloon very quickly to erect it and we were off within maybe ~20 mins of arriving at the site. This was my third balloon ride (first with Aerogelic) and they were by far the speediest; it was quite impressive. Our section of the basket had an extra person than the other sections so Shane offered my friend to stand in the center with him for a more authentic pilot's experience ;-) Shane told us stories and history about the landscape and geography and offered to help us capture some unique and special photos. The toast at the end is a nice ritual to conclude the experience and kill time while the crew packed up, which again, was super speedy! My advice to future flyers is to arrive a few minutes even earlier (I know, it sucks!!) to use the bathroom, if needed, and to give the crew a break. They are truly doing so much with such limited resources. They love what they do and it shows.

I would gladly give a 10 star rating if I could. Our experience was perfect. The weather couldn't…read morehave been any better. Our driver Michelle was very knowledgeable and thoroughly explained everything. She answered everyone's questions. Our pilot, Shane, was very professional and knowledgeable. He did an excellent job and a very smooth landing. Shane has many, many years of experience with a perfect safety record. We had the best experience for the first time we rode in a hot air balloon. I highly recommend Aerogelic and our pilot Shane.