The service was slow, the beef taco salad was all lettuce with a small scoop of meat and a dusting of cheese..had to wait 5-10 min on the dressing. We gave it a try...will not be back read more

Chuy's - Decor - Tex-Mex Near Me - Kennesaw, Georgia

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Went here for the first time for dinner around five. I ordered the stacked enchiladas. The tortillas were soggy and the chicken was sub par. the cheese dip and beef from the nacho cart were both cold. The chips were flavorless and stale. To sum things up, I feel this restaurant is for an "after ball game family quick dinner" type place. Will not return. Go to on the border instead for good Mexican food. read more

Great atmosphere. The chips and salsa were fresh and very tasty. That's about the best I can say. Service was poor. Waitress never offered to refill anything. Drinks, chips or salsas. We had to ask for all of refills. Place was not busy. Easy to get a seat especially on a Friday night. Food... I ordered the baha tacos. I received a fried piece of ?? This was supposed to be fish and shrimp. Along with a few slices of red cabbage on a tortilla. You get two tacos along beans and rice. I would not order this again. Could make a better fish taco at home as well as something to fill my stomach up. Not impressed. read more

Chuys is so fresh and delicious! The chips are so light and fluffy and the creamy jalapeño sauce to dip them in is superb! For a while there was a little trouble with the service, nothing bad, just slow. However, the last couple times my husband and I have gone we really enjoyed it and got our food much faster. My personal favorites on the menu are the tortilla soup and the taco salad with chicken. My husband loves the fajitas! read more

Never been to this restaurant before. It was a drive by looking for a nice place to take my family to eat and saw it up on the hill. Parking lot full,People standing outside assume it's a great place for food..right? NOT! The wait was about 15 - 20 minutes...not too shabby...The staff was extremely friendly and helpful. Of course i didn't bring my family here for a social gathering to meet their staff, I came to feed my family. It was the worst food I have seen in quite sometime...I had ordered their (#1 Comida Deluxe Cheese Tex-Mex enchiladas, chicken flautas, a seasoned ground sirloin crispy taco, guacamole & homemade tostada chips dipped in chile con queso) It was overcooked..bland...and looked like it had sat under a warmer for 45 minutes then was nuked before it got to our table.It would not have qualified for dog food. Inconsistent temps will tell on food every time. To think a Chef (If they have one) would allow that crap to leave the pass and onto a customers table is outrageous and a demonstration that this place does not care. Wife had their overpriced (Tex-Mex Salad Combinations Large Dinner Salad with your choice of: Enchilada, Deluxe Quesadillas, Mini Burrito or Tortilla Soup) Again..would not feed to a starving animal....absolutely disgusting food! Her lettuce was dirty and wilted...the Enchilada was as stiff as a hockey puck. I've eaten better food at Mcdonalds on my worst visit there. $55. mistake. People brag about their chips and dip? I didn't go there for a basket of chips and dip...I could have gotten that at Wal Mart with a TV dinner and done better about $45. cheaper too... I have owned two successful restaurants. I am now retired. I cringe at the thought of me ever sending dishes like my family was served here to a table of my customers when I was in the business. I have 35 years culinary experience and can tell you this was disgraceful. I left without eating..so did my wife. Why complain while there? We both felt that if they would send two meals like that to our table it's obvious they don't care...after waiting over an hour for that crap we surely didn't wanna wait for a couple dishes of pubic hair and spit. We will never return. read more

Chuys is a pretty contemporary Mexican restaurant with many options for all different types of people. My girlfriend is vegan and she can always find something new to eat here. The guacamole is average, but the meals are much better. I had their famous "Big as yo face" burrito, and although it was very tasty I would have preferred it to have more chicken. The rice is a little spicy, but good. As well, their cheese dip (on my plate on the left) is different from traditional Mexican restaurants, but I would definitely order again. Overall my girlfriend and I would definitely plan to go back and try some of their different sauces. read more

Chuy's - Chuys "Big as Yo Face" burrito (5/15/2016) - Tex-Mex Near Me - Kennesaw, Georgia

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I had the Elvis combo it was ok had flavor but like most American Tex Restaurants they put to much cheese and sauce to hid the flavors of the burrito or enchiladas if you ask me they look the same just different sauces but like I said it has flavors just the tomatillos if they don't cook them right they are very acid the salsa and chips were ok the drinks were good read more

Chuy's - The Elvis Presley's combo - Tex-Mex Near Me - Kennesaw, Georgia

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The food was sub par at best, and the service was slow and it took forever for our waiter to show up when he did it took him more then 6min to get back to our table. Needless to say I won't be coming back to this chueys. read more

Chuy's is a legitimately sorry excuse for Mexican food. If you're into chicken-fried everything then this is the place for you. If you like fresh, authentic Mexican, go somewhere else. The service at this location was mediocre. Our waitress had difficulty managing a large party and you had to simply scream your needs at her as she ran by and hope that she heard you. For Mexican save your money and go elsewhere. read more

Got a to-go order, for my family of four, on Cinco de mayo. We typically find that Chuy's food is a little better than it's neighbor, On the Border. Got the food home to find that none of the special instructions were followed. Additionally, the kids meals did not include the dessert that they were supposed to come with. Called and talked to a manager. Very apologetic. She explained that the kitchen got the order wrong. I really don't care as it is not rocket science to be able to read instructions. The to-go staff did not even check to make sure our order was right. Additionally, if you get a to-go order from this place, there is a packaging surcharge. I have never seen a place charge something like this. Overall, not getting any of our orders right, and charging a packaging fee has led to this 1star rating and a lost customer for this place. read more

Wow!!! LIGHTYEARS better than the one in Akers mill. The service was absolutely fantastic. The place was pristine unlike the tornado of mess that is the other one. The food even tastes better. I know the AM one is new, but this one really blows the other one out of the water. read more

What can I say, a very nice restaurant. I'd never had jalapeño ranch dip, and that by far has been the best thing I've ever tasted on a tortilla . They have a vegetarian options which I appreciate, and it doesn't take long for the food to come out. Dinner for two is reasonably priced (less than $25.00 before gratuity). The only down-side, is that they close at 10PM. I have a late shift, and if I desire to go out, I've gotta move quickly. Overall, not a bad place to go to with family and friends. read more

I love the food here!! The chicken tortilla soup is the best I have had anywhere. I usually get the chicka chicka boom boom and it never disappoints. The curbside service is also very convenient. The drinks aren't bad either ;) read more

I've worked in the service industry since I was 16 and I am currently a server at BellaBrava in Florida. I went to visit my brother in the Kennesaw area and we went to Chuy's our first day (Halloween) and had exceptional service from the blonde waitress dressed as a deer, wearing a name tag that said, "Oh, Dear" (I cannot remember her name, she told us, though). We went on a weekday at the time (I believe between 4 and 7pm) that they have free nachos. We didn't even know about it but she told us and was at our service at all times. Our drinks were never empty and I don't even know how many times she filled our chips for us. We told her we didn't like spicy foods and she helped us through the menu, and was very patient with us. We loved the food and service so much that we went back on our last day of our three day visit (Sunday, November 2) and had Pamela as our server. She fulfilled our needs before we even felt an urge to ask for anything. I feel like I was just blown away by her because I've been a server for ten years and eat out on a very regular basis, but she maintained eye contact, she kept her body facing our table even while walking away to show attentiveness, she always asked more than once (so everyone at the table got a chance to answer) if we needed anything else, she brought boxes when she could see us slowing down, she filled our drinks before they reached half empty, she was incredibly kind, she was polite, she was gracious, and on top of her game. This may sound silly but I have a feeling I'll never experience that kind of service again. She's a gem and I hope management realizes that. I never write reviews but I've been given several bottles of wine by my current restaurant for the reviews I've received on TripAdvisor and Yelp so I thought I should pay it back. Thank you, Oh, Dear and Pamela. It may have just been a normal day at work for both of you, but it aided in the happy memories of our quick family vacation. Oh, and the food was to die for. Absolutely delicious. I got the steak burrito both times with mexican rice. The spicy ranch dipping sauce was out of this world delicious and the queso was perfect. They chips were never soggy or stale and the restaurant is REALLY cool looking inside. Perfect dining experience. Thank you all! read more

Service was top notch and the food was really tasty. Sorry no pictures for this place I was too busy tearing into the food. The chick a boom boom enchiladas were soooooo good. I was stealing my daughters food. I had the steak burrito and the steak was beyond perfect. It was very tender and lots of flavor. Highly recommend this restaurant for both good service and excellent food. Thank you Cristina for taking care of the family. read more

Chuy's is like comfort Mexican food. My husband and I come here around once a month, and it is consistently a pleasant experience. The food is yummy, and we always get an order of guacamole because it's some of the best we've ever had. We've never had to wait for a table, and the decor and atmosphere are fun, too. Love this place! read more

I have been to the original Chuy's and this one lives up to that one. It is my all time favorite restaurant and I was very pleased with my visit. However I was less impressed by the service. Our waitress was not very good and once we finished our meal, I wanted to order a flan but she brought the check without asking. That was the tipping point for me. She had not refilled our drinks or brought several things. I just told her bluntly we wanted to order dessert actually and she acted annoyed. That is the only reason I am rating this 4 instead of 5 stars. read more

Great TexMex food! Love the Steak Fajita from here. We order takeout from here most of the time and they make sure all the food is well packed and have plenty of chips and salsa! read more

I gave 4 stars because of the queso and creamy jalapeno dip. The food is ok. Best dish is the chickachicka boom boom. Drinks are pretty good as well. Hubby and I enjoy sitting on the patio enjoying some chips, salsa, and the dip with a good drink. We even order the dip to-go so we can enjoy at home. read more

Ok so here goes. The place is bright, bold, loud and serves mexican like any other mexican place. Nothing spectacular. Menu is limited. My loaded nachos sucked. No flavor and the chips were stale. Drinks look good. Our waitress, Monika, was great. The jalapeno sauce is pretty good, like ranch dressing. My date said the chili rellenos were ok. Nothing he would come back for. I doubt I will ever come back. read more

I enjoy going to chuys for some great Mexican food!! The prices are right, service great and fresh food. My favorite are their fajitas and the chips and salsa!! If you are in the mood for a chill place with unique atmosphere and good Mexican food then this is a place for you!! read more

The food is absolutely delicious. But what stood out to me was the love and kindness of the amazing staff. We were not there to celebrate that day. We came in because we needed a breath from a family tragedy. We had some tough decisions to make. My friend explained to the waitress why there were bursts of tears coming from the table. We lingered awhile, when we decided to leave the sky opened up and decided to poor. So we decided to stay and asked for another round . The waitress returned with our drinks and a dessert, she stated that dessert was on her. The manager came and gave us a gift card and dinner was on them the next time. Another waitress gave us her number to come to her school for facials so we could just relax. That day was one of the hardest days we had to endure. But the love and compassion we experienced that day went above and beyond. Thank you for being so kind. The world needs more kindness. If only a word. read more

Short story: Only reason I am giving them two stars is because of the jalapeño ranch dip. Definitely won't be returning to this place. Their selection of food was poor for starters, they don't even have black beans. Most Mexican restaurants I have been to allow you to substitute things like nachos for a bed of rice but it seems like they were not willing to bend on any of their dishes other than the traditional option of "please hold the...". The prices to me seemed kind of high for what it was. For the quality of food we received I honestly think we would have been better off at Taco Bell. The plates were so hot when they brought them out we had to wait another 5 minutes before we could actually eat. Leading to the service: It seemed like no one even bothered to half way pretend they wanted to be there. The waiter seemed to be very impatient and only checked on us once before he brought the check. He kept my sweet tea glass full at least but it would be filled to the brim with ice so I was really only getting 1/4th - 1/3rd of the glass. He would almost run past the table to drop a new glass off without even asking if we need anything else and was gone before we could even attempt to ask. I think this is maybe the second time in years I've left less than a 20% tip. What was really disconcerting was the fact that it had been established that it was our first time there and still received such poor quality of service. And it was not busy at the time. There were no more than 3-4 tables being occupied and there was plenty of staff standing at the hostess desk chit chatting, which of course is no problem when customers are being attended to properly. I'm an easy man to please when it comes to food because of my caveman like palate, but this is the worst food experience I've had in the Kennesaw area since moving here 2 years ago. read more

This is the best Tex-mex food restaurant we've tried so far in Ga. Service was great and food was delicious. I would rate it a 5 star but the serving portion for the fajitas for 2 was small in my personal opinion. Other than that, it was a good experience. Will go back read more

I like Chuy's t-shirts, but the food just isn't quite right. The chips and salsa are great, but a lot of the dishes are just too tex-mex and generic, nothing really stands out. The decor and atmosphere is great if you like busy and loud. Too many kids, too much noise, too crowded, too commericalized.... read more

Good was good server could use some customer service skills threw things on the table that was rude.

After seeing the reviews my husband and I decided to give Chuys a try. First of all the restaurant is very small compared to what it looks like from the road. The server we had was very friendly and attentive. I saw on other reviews mentioning the terrible decor - yeah it is pretty tacky. It looks like someone went to a thrift shop from the 50's. They didn't have regular salsa or queso, so that was a bummer. Their special dip was okay. The food was just okay. It is very doubtful that we will return. read more

Horrible food and horrible service. I ordered cheese enchiladas and no beans and got chicken enchiladas and beans. So then I asked for just one cheese enchilada. It came completely uncooked. It was a cold tortilla with unmelted shredded cheese. And if our waiter called us, "My friends..." one more time. Dear waiter - You couldn't get my order correct twice. You are not my friend. Run away Don't walk. read more

Aweful food. Me and 2 friends were disguised, food came out 35 minutes after we ordered and the place was near empty. Food was probably sitting for 15 minutes before being brought to us. We couldn't even eat the food. Also ordered an alacart cheese enchilada that was small and unappetizing for $3.99. This place probably won't last long. Unfortunately we were extremely dissapointed, service was decent and that's the only reason this place gets 1 star in my book. read more

"Meh" is right. Thoroughly mediocre in the way that makes you think "You know, if I'd gone to Costco and raided the frozen entrée section, I could open a restaurant just like this." read more

Had the grilled chicken salad. Ranch sauce and chicken were very good, and I enjoyed the meal. Service was slow on the water refill but otherwise good. I'd eat here again. Reasonably priced. read more

This was our first visit and we couldn't be more impressed. Our server, Alia, was perfect. The service overall was outstanding. The food was very good. Fresh and fun. The nacho bar was a nice, delicious surprise. We've found our new favorite Mexican restaurant. read more

Really wanted to like this place. In a nutshell ordered chicken tortilla soup and something off of the combo menu nbr 6 for lunch my mate ordered chika boom boom or something like that. Chips salsa arrived waiters thumb entrenched in salsa..... chips funky aftertaste from the oil. Soup more like dishwater ... Mains no different from basic tex mex. Cooks having a bad day ? Poorly trained waitstaff ? Not going to return to find out. Much better places around perimeter to sample. read more

I've been here twice and I'm just not that impressed with this joint. It's not terrible but it's not really that great. Service was not good the last time we went... Took awhile to get drinks, chips and salsa. sigh. The salsa is pretty tasty and so is the jalapeño ranch dip so def check that out. The hatch green chile sauce is pretty tasty but spicy. read more

Usually give rave review reviews s for Chuy's, but this one was not up to par. Fresh chips but salsa was so hot it was inedible. When we mentioned how overly hot, they said peppers were in season and hotter than usual, but could not explain why -- if they knew that -- did they not adjust the recipe. So we ordered cheese dip with no jalapeños, but theirs comes only with jalapeños mixed in. I like spicy, but not where my mouth and throat are in pain. We have not experienced this issue in other Chuy's read more

Love the salsa!!! Different from other Mexican restaurants. Fajita were amazing!! Nice drink selection. Very friendly staff. Decorated in 1950's diner style!! Overall fun place to eat. read more

Went there for lunch. The parking lot was full so I figured the food must be fantastic. What a disappointment. I ordered chicken soft tacos. The chicken was dry and over cooked. The food was very bland. The cheese was some kind of sharp or cheddar, not a Mexican blended cheese. I could do much better and I am not s good cook. The food was also over priced. The atmosphere was good but not the food. No where near being good. If you want truly good Mexican food, I suggest you go somewhere else. read more

If I could give this 0 stars I would. We ordered take out and my burrito was cold. Neither of the sides were cold. Also, the chicken was flavorless. I will not be going back here. read more

Decided to try this out last weekend. Used the call ahead seating feature, because the two other times we tried to come here, it was a long wait. They sat us quickly and go us some chips and dips. Took 45 minutes to get our food, very disappointed. The entrees were decent, just nothing out of this world. I would not wait out the average 45 minute wait to eat here with the family on a weekend, but might be a decent spot to grab some lunch if need be. read more

Excellent food and service. The chips are nice and light. The tortillas taste homemade. I highly recommend Chuy's, but warn you that it's hard to find in that disaster along Barrett parkway. read more