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    CIAO! Sweets & Gelato

    4.4 (17 reviews)
    Closed 9:00 am - 1:00 AM (Next day)

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    CIAO! SWEETS & GELATO ATMOSPHERE

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    Reviews With Photos - CIAO! Sweets & Gelato

    Mahnaz S.

    We visited this place expecting an Italian spot based on the name, but it turned out to be a different style of cuisine and ambiance than we anticipated. Service was good, and we were offered a Warbat dessert as sample, which was excellent. We also tried the Dubai chocolate smoothie, but it was overly sweet and hard to finish. The Moroccan tea was fine, but the pistachio nest baklava had an artificial-tasting pistachio cream

    Melanie D.

    There's so many desserts to choose from & they're so pretty too. The worker gave some recommendations of the most popular. I ended up getting the strawberry mousse & the cookies n' creme cheesecake. The strawberry mousse was a little frozen. The exterior chocolate was a hard to crack with my fork. The jam in the middle was icy. It wasn't too sweet & I wished the mousse had a stronger strawberry flavor. The cookies n' creme cheesecake was yummy. It was a little small.

    Strawberry mousse inside
    Bonnie W.

    I will try this one more time as they have many options beyond mousse + ordering through doordash. This place is nice inside but when I came on Saturday afternoon its was loud and had a dozen children screaming and running around. Not the vibe I expected from a high end dessert place. Service is bad and chaotic. There's a counter person to order from and they will take your items. Both times I came someone helped me pick out a mousse but I was not offered the chance to pick something from the baked good area. On my second visit I selected my item but it somehow got lost behind the counter and was not at the checkout. There were lots of people running around behind the counter, pretty disorganized. The mousse are just flavored with extract. Only a few have layers of fruit or other components like chocolate shell. They are beautiful molded shapes sprayed with coco butter but are basic in texture.

    Tiramisu
    Jessica M.

    I looove a sweet treat. It's nice to have a place like this closer to me! I remember having to drive 50+ minutes just to get my hands on fruit-shaped pastries. The tiramisu was so good and sweet, and not too heavy on the espresso taste- just how I like it. We also got a cookie butter mousse pastry and yummmm! Service was great and we didn't feel rushed. This spot offers so many different desserts and drinks, definitely give it a try!

    Moniece G.

    Omg, this place has something for everyone! Gelato, check. Cookies, check. Crepes, check. Cheesecake, check. Mousse, check. Ample seating to sit and enjoy the treats, double check. We happened upon this place while visiting Bilad next door. I am so glad we stopped in to take a peek. We ordered at the counter and paid at the register. The cookies are priced by weight, everything else is individually priced. Everything we tried was fresh and tasted great! We will definitely return for sure!

    Opera Cake, Coffee Gelato, Chocolate Mousse Cake.
    Sandra W.

    Cute place, with a nice patio. A wide variety of desserts. Gelato is yummy, we tried the coffee gelato and it was really good. Great service.

    Jasmine R.

    I have been waiting for this place to open up since I saw them put the sign up. Not because I'm a sweet girly but more so because it just look cute and Tiffany blue is my favorite color and this was just right up my alley. Now that they are finally open, I was able to go inside and oh my God it is so pretty. The place was so neat and clean. They had excellent customer service. Everybody was cheerful and greeting me asking me if I needed any help or any explanations they answered all of my questions. I did end up, trying the coconut moose, and it was really tasty, but I wasn't what I expected. I didn't realize it was like ice cream. It had a white chocolate shell coconut, mousse ice cream. It really had a lot going on and it tasted really good.

    Ube Gelato, Salted Caramel Gelato, Oreo Cheesecake, and Pistachio Cannoli
    Rylee R.

    First time coming here with my boyfriend since we needed a sweet treat after a hard day, to heal our inner child. First impression, very nice place with ample seating, and everyone was very kind helping out. Not too crowded at 9pm on a Tuesday, but enough people there keeping the staff occupied to give us time to have a nice look around. We ended up getting some gelato each, and we each also picked out a sweet treat. The gelato was nice and creamy with a rich flavor, some of the best I've ever had! For the treats, my boyfriend got a pistachio cannoli and I got a mini Oreo cheesecake. He really liked his cannoli, but I got a flavor overload from the gelato vs the cheesecake. Don't recommend pairing salted caramel and Oreo, but they were great on their own. Way more expensive than I would've liked, but definitely worth it in the end for the flavors, selection, quality, and ambiance. Will be coming back again if we're in the area again, or if we have any more self healing we need to do lol

    Biscoff mousse, pistachio cookie, pistachio swift roll, strawberry mousse
    Gracie B.

    This is one of my new favorite spots in all of Richardson and it's home to the best dessert I have ever had, the strawberry mousse. Every thing I've tried here is to die for. Everything is made by hand and even though they havn't even had their grand opening, they have tons and tons of delicious options. The biscoff mousse was fantastic, all the cannolis are so good, and the owner, Abool is so kind. I love this spot and will be back many times over. The vibes are also very chill and it's a great place to gather with friends

    Safe to say I'm obsessed.I've already been here about 6 times, and they've only been open for 10 days for their soft opening. This is one place that actually lives up to the social media hype (which almost never happens). I wish it stayed a hidden gem because the weekend lines are definitely about to be crazy. The place itself is so classy, it has that cozy European vibe. And everything looks as good as it tastes... honestly even better. You can tell everything is made fresh daily from scratch. Abood, the owner, is genuinely so sweet. He comes out to the tables and checks on everyone to make sure everything is perfect, and even the manager is just as nice and welcoming. You can really tell how much they care about every single customer. The chef has over 40 years of experience, and it shows in every bite. I came in early one day wanting an almond croissant and they didn't have any out yet, but he personally came to tell me he could have a fresh batch ready in 15 minutes if I was okay waiting... like?? That kind of service is rare. I'll definitely be back!!

    Pistachio dream latte

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    Ask the Community - CIAO! Sweets & Gelato

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    Heritage Scoop

    Heritage Scoop

    4.6
    (95 reviews)
    8.4 mi

    To be honest, I wanted to like this place more than I actually did. I got the almond pistachio ice…read morecream & it was ok but the pistachio didn't really come through at all. There was so much going on with the menu, I had to ask a lot of questions. I do think it's cool they have so many interesting flavors & desserts like falooda, so maybe I just chose something too boring.

    I really wanted to like this place, but it feels overwhelming. When you walk in, there is just so…read moremuch to sort through. They have ready made gelatos as well as fresh gelatos that can be made to order. There are so many flavors to choose from which sounds like a good thing, but taking the time to read through all of it and then making a decision proved to be easier said than done. I found the menu as it was explained to me, confusing. I then proceeded to place orders for what I thought was a doable configuration, then I realized I was barking up the wrong tree. Deciphering a menu should be that hard, but for what ever reason, the menu was more complicated than it needs to be. That aside, I eventually ordered some Passionfruit gelato. It's made to order and frozen with the liquid nitrogen. It was good, but something I probably wouldn't get again. The most best part was the texture. It was very satisfying- like if a cloud became a frozen treat. The atmosphere is pretty noisy and is not really conducive to relaxing. I would get mine to go next time.

    Photos
    Heritage Scoop
    Heritage Scoop
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    Amorino Gelato

    Amorino Gelato

    4.1
    (271 reviews)
    11.2 mi
    $$

    So my friend and I came here on a whim last week, and everything about our experience was an…read moreabsolute DREAM! As soon as we walked in, it was so cute and clean inside and the customer service was AMAZING! It was our first time here, and Vaughn was SO sweet and super patient with us while we sampled different flavors and he gave us the best recommendations! I ended up going with the classic cup with 4 flavors. I did the Mango Sorbet, the Organic Lemon Sorbet, the Passionfruit Sorbet, and the Blueberry Cheesecake gelato. This was easily the best sorbet + gelato I've ever had in my entire life! This combination of flavors was absolutely PERFECT. Seriously, SO refreshing, velvety and delicious! Each flavor had the perfect amount of sweetness + tartness. You can tell they use the highest quality of ingredients! This place is an absolute gem and I can't wait to come back! 1000000000/10 - HIGHLY recommend!

    Some creative flavors here! I had the Lime Basil gelato and it tasted like being whisked away to…read morethe Amalfi Coast. It was fresh, bright and such a satisfying blend of flavors. I also got a blueberry cheesecake flavor which was good, but could've used a little restraint on the sweetness. I would've preferred more of the velvety cheesecake flavor to come through. You order through a kiosk and then the order is populated behind the counter where they scoop the gelato. It's a little disorienting at first, but it makes sense for busy times. I would've preferred definitely return to try some of the more exotic flavors.

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    Amorino Gelato
    The must
    The must
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    Classic cup

    CIAO! Sweets & Gelato - cakeshop - Updated July 2026

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