Cinemark Dallas XD and IMAX is a movie theater in Dallas with an assortment of theater types from IMAX Digital, XD (with DBox Seating), and 2D Digital screens with recliners. My review focuses on the different types of seating and the greatness of online ordering. My Overall Rating - 4 Stars (Atmosphere, Service, Theater, Return) Atmosphere - Upon entering, you'll find a huge concession stand in the middle complete with movie candy and snacks to entice you as you make your way to order popcorn. There's an arcade on the right, and another concession stand for ordering more food along with tons of seating. If you order ahead, you can pick up your concessions here (see below for more details). 1 Star. Service - I'm going to focus on the Cinemark app. Who needs Moviefone when I can use the app for everything? I can select a theater, choose a movie, choose my seat, and even order concessions. Seriously, kudos to the Cinemark team, I show up at movie time, pick up my popcorn and concession that I ordered online, and head to my movie. No stress/wait, just time saved. 1 Star. Theater - Not all screens are the same. Here's a breakdown of what to expect: 1. IMAX - It's IMAX Digital - not a full-blown IMAX experience, but still good. The IMAX screen is dedicated to one side. It has its own concession stand, but it's never open. Finally, these are regular seats - no recliners. 2. XD - This is Cinemark's best experience. Huge floor to wall screen with reclining seats. There are also a few DBox seats which are more immersive (and expensive). There are two XD screens at this location. 3. 2D Digital - This is Cinemark's standard screen. They have multiple screens that vary in size, and they all have reclining seats. If you're not sure what experience your movie is showing on, check the website or app. Most blockbuster movies will be shown in IMAX and XD opening weekend, then will move to the smaller 2D Digital screens. Expect to pay about $50 for 2 people and concessions. 1 Star. Will I Return? - Yes. I really like the convenience of selecting a movie and buying it online along with my concessions. I'm also a Movie Club member (check Cinemark for details as pricing varies by location) and buying/refunding tickets and concessions are super easy. 1 Star. read more

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I was expecting luxury seats for the IMAX. But it was not and the aisle is very tight. If you lean back, you will hit someone. But you have to, if someone is coming down your row. I didn't expect the loud music but when you are watching the trailers, it is annoying. However, I am looking forward to the loud music with Michael movie!! I will just come late to avoid watching the other trailers. read more

Cinemark Dallas XD and IMAX - Large ICEE (32 oz) - Cinema Near Me - Dallas, Texas

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Painful experience. The IMAX tickets cost more than the national average for IMAX, so we assumed they would at least be decent seats. We sat in middle back row and they were the best seats in the house, which is awful to think about. The spacing of the seats is impractical, immoral and greedy. Everyone is packed in together super close in super tiny uncomfortable seats like economy class on an airplane. No comfy recliners like the other screens in this theater, and no room to walk to your seat if you can't walk perfectly balanced on a tightrope--I'm handicap and I stumbled and almost fell trying to reach my seat and trying to get out of it. Once you get into the seat, if you can, they are unusually low for the height of even a normal screen. I imagine most seats in the IMAX theater would require you look up the whole movie and strain your neck, especially the handicap seats. The seat was so uncomfortable that similar to an airplane after about an hour I started to cramp horribly and sitting there started to be very painful and distracted from the movie--something that never happens in other cinemark, cinepolis, alamo and look theaters. It was only the horrible seats in this one to blame. The cramped spacing also causes obstructed views, you will absolutely miss part of the movie because of the heads of the people in front of you. It was also far from the bathroom, didn't include the option to order concessions to your seat like other cinemark theaters (probably because absolutely no one can walk in between those seats) and the concession stand outside the IMAX did not have the full concession menu. In short, you are paying above average IMAX costs for a far below average IMAX experience. It was literally physically painful for me and uncomfortable for my able bodied friends. Just skip it. read more

I'm writing this for myself as much as the general public: they do not sell alcohol. I tried to see online, in both the Cinemark and Fandango apps, but no luck. I was disappointed by both the IMAX screen size as well as the sound (I went for a concert presentation). The person working the concession stand did turn me on to requesting "layered butter" when ordering popcorn, and that rectified a longstanding problem with the "butter it yourself, jerk!" ethos that has permeated the theater space. I sincerely thank her. read more

Disgusting experience. Won't be back. The parking lot is big, but that's the only plus. The theater was filthy--popcorn everywhere, sticky recliner trays, and zero AC. It was hot and muggy the entire time. Crying kids ruined the movie, and staff did nothing. No butter for the popcorn, and the cheese sticks tasted like old fryer oil. To top it off, the person next to me had bare feet on the seat. This place is dirty, loud, and poorly managed. Skip it. read more

We watched the gladiator 2 movie here and loved it! Super fun movie, the seats were clean. They had a lot of things to choose from, popcorn, candy, soda, icee's and all that. Reasonable prices. Looking forward to coming back!! read more

Seats comfortable, popcorn was hot and buttery w/o a ton of hulls or seeds. Pop was refreshing and had a good mix and variety. Move sound and pic quality was good. Super clean and well staffed. read more

Had to try the 'D Box' experience and The Matrix Resurrections was the way to go. The recliners are comfortable with seat warmers. The D Box experience has 3 levels that are controlled with a button. The vibrations and chair movements are synchronized with the action themes of the movie. The technology is pretty cool but the experience kind of gets annoying. Kids may enjoy it but 2 hours of a reverberating chair can get annoying ;) The theater is well maintained with a lot of parking. Friendly employees and online bookings make the overall experience great. COVID protocols are followed for the most part. read more

Cinemark Dallas XD and IMAX - Cinema Near Me - Dallas, Texas

I have never reviewed a movie theater before. What I witnessed tonight demands a review. 1. The Cinemark loyalty program is first class and very much a program that delivers tremendous value. 2. The staff working the concession stand were impressive. They worked together as a team, everyone I encountered was very friendly and welcoming without sounding like a canned response forced upon them. I ordered a small layered butter popcorn and a large fountain drink. I declined the offered popcorn upgrade to Medium as there's no way I could eat the ample size. The small was great. Usually, I have to go add flavoring, no tonight, though. The server layered it perfectly without over doing it. They also provided some popcorn salt on my request. I also noticed the training being provided to a couple of new members. Awesome process. The trainer explained the process and let the trainees perform the work. Far too often, I see trainers in other places just having the trainees stand around and watch. The active engagement was nice to see. 3. I saw something after the show (Napoleon), that I haven't witnessed in decades. On a high school Spring Break program, someone was not feeling well and left an unpleasant mess to be cleaned up. One of the more senior cadets (military school) could have assigned a freshman to the task and no one would have given it a second thought. "RHIP, Rank Has Its Privileges", right? This cadet cleaned up the mess himself. He taught me that before delegating a task, make sure you are willing to do the work yourself. He later retired from the Army as a 3-Star General. Tonight, as I was leaving, I stopped in a restroom to return the diet coke before driving home. It's not uncommon to see an employee cleaning up. It is unusual for me to see one of the managers actually cleaning the toilets and counters. He echoed a lesson I learned at that Spring Break trip from about 50 years earlier, with almost the same words that senior cadet used. Traylor, as I said to you tonight, you displayed some real leadership skills. May you see as much success as my retired friend, the 3-star. I understand why this theater does so well. It's the leadership being taught and replicated within. Cinemark, if I wasn't already loyal customer, I am a customer for life now. Great work in inspiring the team members through example. read more

Cinemark Dallas XD and IMAX - Outside of Cinemark XD and IMAX Theatre located at Webbs Chapel and IH-635. - Cinema Near Me - Dallas, Texas

I came for IMAX and it was awesome. The popcorn with butter was sub par ... stale like and needed more butter even though they layered it. No Coke Zero... out and can't seem to hook up a new box. I would not hesitate to go though read more

The movie theater was clean my only issue is how much the tickets cost and how much more expensive the food has become read more

Cinemark Dallas XD and IMAX - Cinema Near Me - Dallas, Texas

Overall I would have to say the experience was good at this theatre. There is a lot of space for parking and the popcorn was pretty good! Even in the summer, I feel like I always get cold inside of movie theatres so it was so nice to see that the recliners had the option to be heated which I loved! It was also pretty clean for the most part but was definitely kind of busy for a weekday. The staff were also very friendly whether that was at the food counter or checking in our tickets. read more

Cinemark Dallas XD and IMAX - Recliners Inside the Theatre - Cinema Near Me - Dallas, Texas

Okay, so the screen is Huge and nice. The seats Were sticky and not clean. I'm disappointed but I will make the best of it. I won't come back. read more

Great location. Clean and comfortable , easy to purchase tickets to enjoy an evening of entertainment.

I was interested in trying out the "D Box" experience, and so far, what I observed is that the recliners are cozy and have seat warmers. Additionally, it features three levels that are controlled by a button, which synchronizes the chair movements and vibrations with the actions of the film. I think this is really cool, however if you're watching a long movie and you start to develop a little headache, this will only make it worse. I, however, felt it was fantastic. One drawback, which you shouldn't consider, is that you can't integrate seats together and cuddle in them. Additionally, the theater itself was fairly clean and had some of the most pristine restrooms I've ever seen. It also includes an arcade, so if you're searching for some entertainment or want to divert the kids, it does offer a moderately sized arcade with the majority of games that should be entertaining. Another thing I appreciated was that they have a sizable area where you can relax and eat. I don't frequently see this, so if you wanted to go a little early before your movie started to have some food or play some games, you most definitely can. The only thing to keep in mind is that it can be a little pricey, but that shouldn't need to be mentioned considering it is a theater. Overall, I would certainly recommend this place, and personally I will be returning as it offered a better overall experience compared to other theaters. read more

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On the positive the theater was very clean and the seats were comfortable. Though there were 7 people in the theater we were in I must say it was huge. On the bad side they have no liquor offerings. That sucked. I thought a theater of that caliber sold liquor. I did feel when I walked in that it was a little outdated. I had a gift card which I had $4 remaining. After I explained to the cashier four times that I want to use my bal for my food he couldn't comprehend what I meant. That's because he was too focused on his phone. I have enough since to know it's possible to use the balance. He told he didn't know how to but he didn't bother to get help. There was no one behind me and he just looked at me like he was confused. If I weren't late myself I would've seemed additional help because I knew at that time I wouldn't be returning back to Cinemark. I still enjoyed my movie. And black dollars were spent across the table on this one. read more

This was a pretty average experience. The place is huge, has a decent size arcade with up to date games, snack counter and cafe area and smaller snack counter closer to the Theaters that are far from the main counter. Tickets run from $12-$21 depending on how you want to watch the movie. But those "luxury seats" were not comfortable at all. Almost felt restricted on how comfortable I could get, and sitting through a 3hour movie, I was not happy! Even started sweating because it got hot inside the theater, usually movie theaters are cold but that wasn't the case here. Overall very basic experience! read more

Cinemark Dallas XD and IMAX - Screen 13 - Cinema Near Me - Dallas, Texas

The one great thing about this place is the reclining seats. Today I started watching a movie and realized 30 minutes into it that it was going to be in Spanish. (all the previews were in English) Anyways, I hate it here! I'll probably be back, but it needs to be said that I hate it here. The lines for the concessions were super long and they didn't have any other concession stands open, only in the main lobby. I stood in line for what seemed like forever and the snotty little 17-year-old cashier gets me the popcorn that looks like it's been sitting there for at least 25 minutes, when there is freshly popped popcorn right behind her. They don't bring you booze or food to your table, you have to wait in line - that's so ghetto. This is 2023, not 1993. Ugh I'm so spoiled by the Alamo. Anyways I'll be back. Oh and $16 for a movie? Highway robbery read more

Cinemark 17 ruined all other theaters for me. After watching a movie in IMAX, there is no going back. I can't watch a movie in any other format, or any other theater. This theater is pristine, the screen is bigger compared to other theaters, and the sound is fantastic. Plus, their website is very user-friendly. I have yet to experience anything negative here. Highly recommended! read more

Drove all the way to watch interstellar in Dallas, the limited release movie, and the projector was broken. I had no notification of the issue before showing up. read more

This was once the best place to see a movie in DFW but that has not been the case since the IMAX film projector broke during the run of Dunkirk (2017). Since that time, all movies in the IMAX theater have been run from a 2k digital projector that is inferior to many 4k digital projectors at other theaters in the area. The larger screen also means less brightness and contrast which can be somewhat noticeable and even worse with 3D movies. Even under these conditions, the theater is still better than average due to the large screen and IMAX sound system but if it's a bit of a drive for you, this should not be your first choice until Cinemark repairs the true IMAX 70mm film projector or upgrades to IMAX laser 4k. It is questionable whether it is worth the upgraded price compared to even Cinemark XD which often also include a newer Dolby Atmos sound system. Competing theaters from AMC, Alamo, and others that pair the Atmos sound system with 4k projection and Dolby Digital video encoding offer superior sound and video and in my opinion IMAX is letting their brand deteriorate by allowing these circumstances to continue. Additionally, you may find the tiered rocker seating dated compared to the true stadium seating with leather recliners found at competitors. Most have the ability to lift the center armrest and some have actual loveseats for more comfortable romantic or family viewings. With true stadium seating I find that I often cannot even see people in the seats ahead or behind my own row so distractions aren't even possible even without the policing Alamo employs. Finally, many of the other theaters add shaker motors to the seats such that the theater seems to vibrate when the low frequency effects channels (subwoofers) are active. This also adds to immersion in ways that the outdated IMAX can no longer compete. If my review sounds bitter, it is. I am like a scorned lover abandoned by both IMAX and Cinemark. The movie theater with the most potential has simply been left to wilt away and it makes me so very sad. DFW residents were left without a true 70mm 1.43:1 IMAX option for the entire run of Nolan's Oppenheimer and the entire state of Texas was without a true IMAX option for Villeneuve's Dune Part II. I saw the latter film four times in theater and the Cinemark IMAX was sadly the worst showing I saw. Bear in mind that this theater was once consider such a gem that it sometimes lured directors to come and present the films at opening night or to join for a discussion following a classic film's screening. I don't think they come here for that anymore. There are simply better places to do that now. But to have this happen during an absolute renaissance for premium screen theater demand is a tragedy. Cinemark, please fix your 70mm IMAX film projector and plan to upgrade to the digital projector to the dual laser IMAX GT. Your audience, patrons, the Texas film loving community, and your brand deserve to see this beloved theater return to its former glory. read more

This theater had great heated seats that reclined. It was cold outside and my buns were toasted and warm! The theater was clean, the sound system was excellent and prices were decent. We loved it here and if we are ever back in Dallas we'll definitely stop by. read more

No exaggeration, I am here weekly. During co-vid I think we came twice a week. We love it here. And we go to all of our premieres here as well. A-lot of the associates here actually know us - its sort of nice. I have an obsession with the empanadas and he loves the nachos. Check out this theatre! Come here for your premiere night movies - its a great time. read more

Cinemark Dallas XD and IMAX - Cinema Near Me - Dallas, Texas

I'm all about the D-Box seats! These seats move in sync with the movie and are only available for certain movies/theaters. They are $20 plus tax so not cheap but definitely provide an enhanced movie experience. read more

Great movie theater. Sound was too loud at first but it was adjusted. Picture quality is all you can expect from a digital IMAX. I plan on returning and try some food as well. read more

Been to a lot of movie theaters here in Dallas, in a search to find the best one. My first experience with this location was not the best. We went in going to watch the movie It in IMAX. I was very impressed that there was a separate location for the IMAX film, with its own concessions stand. Going in the room, the seats were very tight and you are close to the person next to you. The projector was messed up and the crowd was very rowdy. They started the movie with the messed up projector, which was not cool. They ended up giving us a rain check free ticket and restarted the film. So at least that was nice. Recently, we just used that free ticket, these seats are decent but not recliners. The crowd was rowdy yet again. It is just not my favorite Cinemark location. There are better locations for cheaper and larger seats. read more

Cinemark Dallas XD and IMAX - Cinema Near Me - Dallas, Texas

Coming into see Super Mario to be greeted by someone with a Super Ugly Attitude at the snack counter. Yeah we we were in the wrong lane cause he couldn't even tell us hey I'm over here that's lane is closed. We went over to his lane to be looked at with despise. He didn't want to answer our questions clearly cause he right away looked at his computer. Change your attitude it's not my fault you work here. Customer service is downhill now a days. Another reason people rather see this movie at home. Also where are the seat warmers like in San Antonio. read more

IMAX is the ultimate way to enjoy movie night out. With luxury loungers coming soooooon to IMAX. The sound is delicious (says my son)!!! Popcorn wasn't bad either! =) Assigned seating guarantees the best seat in the theater. IMAX movie tickets were $12.00 on 2.18.2018. read more

I went to this place for watched Avengers. I wanted go Cinépolis luxury but there's no seat or little far from my apt. I like watch the movies at IMAX and this place IMAX was ok but little smaller than I expected. I would recommend you that reserve your seat on the top, I choose mid seat because I thought screen is a bit far from on the top seat but this place wasn't. I watched last showtime so cinema wasn't clean enough also i got annoyed when I bought popcorn and drinks. The guy was nice but some girl cleaned snack corner floor when I bought the popcorn and drinks. They could clean floor when people's not there for buy snack. read more

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I booked one of their theaters for a private, pre-Halloween viewing party of "Hocus Pocus" and it was such a blast. The manager and the staff were all quite friendly, welcoming, and helpful. The theater they gave us was spotless and the seats were amazing. They are plush, leather recliners that mechanically recline at the push of a button. (Full disclosure: I hadn't been to the movies in years, so maybe that's normal now, but it was new to me. LOL) Anyway, I would definitely recommend booking with them for an fun, entertaining (and surprisingly affordable) evening with family and friends. SIDE NOTE: They are having special deals at the concession stand as well! Also, they are following all Covid guidelines so no need to worry about that. read more

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I enjoyed going to the movies again after 2 years. I have only been to this theater since I moved to Dallas. I will have to try others. The theater wasn't packed, but they still seemed to have people sit next to one another, which I thought odd in a theater that could have had people space out to make people feel safer. The only reason I am rating this theater is because I'm not quite sure how well they are following the cleaning policy. My table still had remnants of whatever the people had before I got there. The bathroom was also not very clean and there were no paper towels, which meant people would have to touch the door handle. I grabbed toilet paper so I wouldn't have to touch the door, but it doesn't seem like they have real COVID protocols in place to protect the patrons. No one wore a mask except for me, which was even more alarming. read more

Theaters are comfortable but I will think twice before getting popcorn again. The couple in line in front of me ordered popcorn & got their order & left. I got my popcorn & drink & then the people that were in front of me returned & asked for new popcorn because theirs was stale. The manager took their bucket of popcorn & threw it back I. The bin with fresh popcorn to serve to others. I hate to think that they may have sneezed or spit over the popcorn before they returned it. So gross! read more

Trash theater, sketchy area and patrons, trash management. Avoid like the plague. You will be harassed in the parking lot, nothing works or appears clean, employees are lazy and only here for a check. Sorry the-Ayer's. read more

After selling me my ticket, I was informed I wasn't allowed in with a small bag that had a laptop and a change of clothes. I was hoping to kill a few hours because my next flight (which I was bumped from the night before and had to spend the night in Dallas) was not for another 6 hours. I understand why they have the bag policy, but at least they could have let me check it up front it looked in it to see there was nothing dangerous in it. I had just taken an Uber there, then had to take one back to the airport to wait for 6 hours all because I couldn't bring a very small bag of clothes into a completely empty theater on a Monday afternoon. Ridiculous. read more

Came to watch movie in imax Was my first time Wish it was reserve recliner seats Not reserve stadium seats which was a downer So round sound was amazing Over all theater was clean and staff friendly They serve alcoholic beverages in their bar and have a arcade for family entertainment Will return but only for recliner seats read more

They pride their company in keeping their customers safe, but they don't care and it shows. The chairs in my movie were horrible, unclean, no wipes, and didn't even have the courtesy to vacuum from previous customers. I had to do their jobs and sanitize with my own products. Then to make matters worse the lights stayed on for the first 20 - 30 minutes of the movie. I had to call while in the theater to tell them to turn the lights off on a scary movie. Stay away from here or else go at your own risk. read more

Today was the last time I'm going to this theater. When I went to leave my car was blocked where I could not get in. A car intentionally backed in where their passenger side was 2" away from my passenger side. Some sort of gang thing. I had to crawl into the car from the back. The concession line was so long I avoided it and the senior ticket was $17. read more

Love this movie theater but they need to bring back the takis popcorn those were my favorite popcorn and i wasnt able to find them anywhere else please bring them backkkkk read more

Great place to chill and watch a movie! Sound can be a little too loud but I prefer the FULL experience when I pay to see a new movie. The concessions are great and add to the experience. Comfortable seats make for a relaxing time read more

You had an opportunity to do the right thing and didn't. It's unfortunate when we show no regard for others. My agency brought in a group of elderly/disabled clients to enjoy a movie at this theater. One client missed the bus to the theater, the client was in tears that she couldn't attend so I brought her to the theater myself so that she could join the others in the group. Our chaperone staff had already entered the theatre, turning off her phone, and we weren't able to contact her to let her know we made it and to come get our client since she had the tickets. I came to speak with a manager, the gentlemen said there was one there but 'what did I need?' I gave a brief overview of the above mentioned and requested that since the movie was still in previews could I go in to get the leader to come assist our client with providing the ticket. He said 'umm no'. (Yup). "If she comes out here and gives her a ticket then she can go into the theatre." So I used plan B. I did an call to the staff and the alert went through passed her silent mode (I'm very resilient and will always fight for what is fight for others) Our staff member came out, gave the client her ticket and they both went into the theater to watch the first movie the client has seen in a theatre in over 20 years. Cinemark- I get not everyone is a Social Worker but everyone is a human and you missed the opportunity to be a decent one. You missed the opportunity to do the right thing for the right reason for someone else. read more