We've been trying to get Tony to show up at our place four times now. Every time we schedule a slot…read morehe says "Okay I have you down for this date and time" and never shows up. When you call the business the owner redirects us to call Tony which is not helpful at all. At the very least they could let us know they won't be able to make it ahead of the appointment. We end up waiting half an hour into the given slot, then call them to only find out they won't be making it. Ruined our weekend plans and also ruined one workday (today) where we had to shift our meetings to accommodate this appointment. Please don't waste your time with them as they clearly have zero accountability when it comes to scheduling and respecting their customers time.

This is a zero rating!!! I am a property manager and needed an electrician for one of the homes I…read moremanage. I called last week and set an appointment for tonight, 10/18. They gave me a window from 5-7pm. Yesterday morning I got a call from the owner confirming they would be there from 5-7 that night. I informed them it was the following day. Tonight, I called at 7:11 pm to ask how it was going. The owner David informed me his employee was on the job. Then he tried to give me his employees phone number to follow up. WHAT??? I was at Costco, I'm not calling his employee. David called him and returned the call saying he got caught up on an emergency call, he would be there in 15 to 20 minutes. Forty (40), minutes later the electrician called and said he would be there in 10 to 15 minutes. Now I'm mad. This is not only unprofessional but inconsiderate to my tenants who have young kids, it was now 7:50 pm. I informed my tenants and apologized for the problem. Twenty five (25) minutes later my tenant calls, no guy!!!! I had to call and cancel as it was 8:10pm. I first called the employee, he gave me excuses as to why he was late. I only required that he call me at the time he was scheduled to inform me he was running late, "common courtesy". AND that he be honest about the arrival time. With GPS these days, it's not rocket science. I then called the owner in which he tried to" man handle" me and talk over me continuously. Unbelievable, he was so caught up in complaining about his employee then trying to once again give me his phone number to call. I'm the customer, what type of business owner tells the customer to call their employee and handle it. David needs to get a handle on his business or possible after 40 years hang it up!!!!!!

I would highly recommend Edgar and Bayview Fire Protection. He accessed the situation with my fire…read moresprinklers over the phone and made an appt for the next day. He communicates well, showed up on time, worked clean and repaired my issue at a reasonable price. Five Star Service

If you're looking for anything fire sprinkler or fire protection related, Edgar at Bayview Fire…read moreProtection is your guy! We ran into an unexpected surprise during a small home remodel in San Jose -- we were suddenly told we needed a new fire sprinkler system. After calling a couple of other sprinkler contractors, both told me I'd *have* to upgrade my water meter, which San Jose Water quoted at around $18,000. :O Then I found Bayview Fire and spoke with Edgar. I sent him our building plans, and he personally came out to the house to take a pressure reading off our hose bib. He double-checked everything with his Designer and confirmed they could make the new system work with our existing ¾" water meter. No upgrade needed- which saved us a huge amount right from the start. The design was turned around quickly and approved without issue. Edgar made sure to plan ahead, knowing our tight timeline, and even scheduled the inspection in advance so that once the work was done, we could immediately move forward. His attention to detail and sense of urgency made all the difference. The pricing was very fair -- especially considering the money he saved us, the speed of the job, and the professional service. Thanks to Edgar and his team, we were able to finalize the project and avoid further delays caused by an oversight in our architectural plans. I also own a few small commercial properties around Silicon Valley and have since started using Bayview Fire for all our sprinkler testing and inspections. Couldn't be happier. If you want honest, knowledgeable, and responsive service call Bayview Fire Protection. Edgar is the real deal!

Rowe Roofing solved our leaky roof problem. We had hired other roofers over the years but none were…read moreable to find and fix the issue. Rowe got right to it. Though the permanent fix took about a week to happen, Rowe didn't leave until he calked around the suspected leak location. That actually stopped the leak. We went for a more permanent fix. Best $300 repair ever.

I found Carl on Berkeley Parents Network. Unfortunately, he does not go as far north as my rental…read moreproperty. He did, however, generously spend 15-20 minutes of his time discussing differences in some of the asphalt shingles currently being produced, manufacturing trends, etc., as well as offered me some great advice on choosing a shingle for my house and finding a good roofer. He is extremely knowledgeable and clearly has a craftsman's mentality.

I needed a tagged extinguisher mounted at my property so I got four quotes. A few places were vague…read moreabout how much this would cost and their availability. One place even ghosted me after they realized I just needed one extinguisher so not the best experience! Alex was the most straight-forward of the four businesses I spoke with. He was also easy to schedule with and I had a good feeling about working with him. Day of, he showed up on time, the installation was painless and payment was easy! I couldn't ask for more. I'd highly recommend Alex and Oak Fire Protection!

Their service was excellent. We had a commercial kitchen fire suppression system that hadn't been…read moreserviced in over 7 years and needed to be upgraded. They solved the problem within a matter of days at a very competitive price (certainly lower than our previous service provider).

Fairway has been around a long time so you know you are getting an established company that knows…read morewhat they are doing. I've had several issues both plumbing and heating/air in the past. Rick installed an air conditioner for us and decades later, it is still going strong. Vince recently installed my kitchen faucet and left my sink area looking better than it was when he arrived. They seem to be one of the better priced companies out there so I feel they are a good value for the money and they stand by their work.

If you have found Fairway - you found a JEM!!…read more Rick is a very honest very patient polite and fair person. He doesn't try to upsell or take advantage - his focus is to find the problem and fix the problem. On both visits to my mommy's home he quickly diagnosed the issue and fixed it. That's it! Just great workmanship and outstanding service with integrity. As for Vince - you can't ask for a more stellar honest hard working guy with a huge heart! He will do all he can to make it right. ** Again - a jem of a company! Wish they could work on our Palo Alto commercial property but they stay in the east bay - so if you have found their info., I say lucky you --- just give them a call!!

I contacted Alpha Fire Control to service some ~30 year old 5 lb fire extinguishers which were…read moreunused but never maintained. As a homeowner they offered and service them for free. I arrived with no appointment and maintenance was done in less than 10 minutes while I waited. I was even given extra extinguisher ties and a compatible used mounting bracket which I have used to mount in my truck bed. Fast, Friendly, High Value service. Very pleased. Thank you Alpha Fire Control!

Terrible! Terrible! Terrible services. Tried to get a fire extinguisher recertified service. Oscar…read moretold me to drive to their company in Pleasanton around 10:30 AM on 8/25/2023. I arrived around 10:23 AM and waited outside the company until 11:05 AM, nobody showed up. While waiting, I kept on calling 925-789-0425, 510-821-3818, and 510-290-7749 and left several voice messages. Nobody ever responded until 7:00 PM the same day. This is a company cannot be trusted at all.

Great work & prompt service. I appreciated that the took the time to explain what was done & why it…read morewas done. Sweethearts, really.

Hector Jr was fantastic in replacing my water heater this morning…read more He was extremely responsible via text on a Sunday! Once he arrived he was kind and patient with my questions. Extremely communicative regarding every step and also agreed to FaceTime with my sister who is way more knowledgeable about this stuff than me. Highly recommend the Pro Rooter team! Thank you Jessie for the referral. Thank you Hector Jr for the VIP service and workmanship!

absolutely love this, they have great quality and very nice, I recommend this if you need it fast…read moreand it was great.

Elvis Yax came by and fixed out downspout and storm drain issue. Prior to him, we had 2 other…read moreplumbers come by that couldnt resolve the problem. Thanks Elvis! Hope we see you again if we have other issues in the future!