They helped me last week get up to date with my fire extinguishers…read more I called around and found this place. It was an hour before closing and I said I would be there in 20 minutes. I got caught up at work and showed up about 5 minutes before they closed. I felt really bad so when I walked in I asked if they can still see me. They were so friendly and did not rush me or seem annoyed at all that it was pretty much the end of their day when I walked in. The lady at the desk was very friendly. And the other lady who helped me was also super friendly and extremely knowledgable. She helped me with some other questions I had about fire safety and exit plans and she did not hesitate to answer all my questions. It seems so silly to be so excited about using a company that sells fire extinguishers - I mean it's not like a dining experience at a restaurant. I was just picking up extinguishers. But for them to be so helpful and friendly made my day. Simple human kindness. They got me as a customer for life.

Excellent service,very helpful, Very knowledgeable staff, kind and helped us out, ask for kenny…read morecheers chef wahjeewah

Had asked San Jose Fire Protection for a quote on refill + certificate on one fire extinguisher…read more Quote was very promptly provided which was better than quote from big company. Technician arrived and figured out fire extinguisher cannot be determined. At that any point, The technician could have asked for more money. Instead, they provided fire extinguisher from their own inventory + certificate and still did not ask anything extra!! Very rare to see in today's business environment! Thank you San Jose Fire Protection. Will be happy to to do business again!

I'm happy with quick service, Manny is very helpful! Please come to find him to looking for servicesread more

I can't say enough good things about Aura Fire Safety and their customer service. Our restaurant…read morerecently had an ANSUL emergency, and they immediately told me they would send a technician out to inspect it. Luckily, they were already working on another project right down the block, so they arrived very quickly. Kim, who was my main point of contact, kept me updated the entire time -- from quotes to procedures and next steps. From this experience alone, I can tell they truly care about their customers and provide a very personal touch, which is rare these days. Thank you to Kim, Ben (owner), and the entire crew. You guys are awesome!

Yes, you did lower the price after seeing that my system only had two sprinklers. But then you…read morecharged me double that amount to replace those same two sprinklers heads and screw in two new ones. You're calling that "emergency repairs"? Again, you told me it was required for compliance -- which is misleading. As I tried to explain to you over the phone, my insurance requirements state that a qualified individual or company must inspect the automatic sprinkler system at least annually, and in accordance with local Fire Marshal requirements, to ensure the integrity of the system. That's it -- no mention of spare parts or emergency repairs for a two-sprinkler system. From what I understand, San Francisco follows NFPA 13 and NFPA 25, which require a spare sprinkler head box only when a system has more than 20 or up to 300 heads, depending on the standard. For systems under 300 heads, the requirement is typically a minimum of six spare heads -- and none of that applies to a system with just two sprinklers. I'm really disappointed that you tried to spin it this way and push unnecessary charges by misrepresenting what's actually required.

I would actually give 0 stars if possible. We had a contract…read morewith him to install our fire sprinklers. We sent him the plan and paid the deposit. We never heard back from him since the day we paid. He doesn't answer our calls. Outright waste of money!

These guys are really helpful…read more I needed to replace couple of my sprinklers and even though I did not sign up with them, They understood my issue and gave a great feedback. They definitely seemed reasonable from price point. Thank you for your help!!

Earlier this year my business needed to bring some of our sprinkler heads up to code but we didnt…read moreknow who to contact regarding this or who we could even trust. So many businesses now; customers are treated as if they are just a number but when I called Sure Fire Protection in Fremont, CA they immediately came to our aid. After a series of questions, Ron was very tentative to our needs and arranged a service call to survey our site. In a matter of a few days we had the pleasure of meeting Ron and Justin who very nice, professional and knowledgeable about the work that was going to be done. After surveying our site, they explained to us the work that was going to be done and rough idea about how long it would take. After they were finished, they cleaned up and put everything back in it place... treated our place like their own. Sure Fire Protection will be out go to for all of our fire protection needs.

Surer fire protection installed a sprinkler system at my business. Unfortunately for me it was…read moredisaster, fire broke out the business was totaled destroyed everything. So I had a loss and sure fire did not need meet are needs and left us out in cold. If you use sure fire protection for your home or business be ready for a catastrophic loss. karma and what goes around comes around.!!!!!!!!

Called their customer service number and left message. They didn't bother to callback to listen to…read moremy issue. Poor service and they write false report on the inspection report. Their only interest is getting contracts and collecting money.

Cintas Fire Protection came out in 2021 during the pandemic to do their inspections at our gated…read morecommunity ran by the COMMUNIST CID MANAGEMENT. In March 2022 many homeowners got these ridiculous high bills from the CROOKS FROM CID MANAGEMENT for $345 to $3000 stating that when CINTAS came out in 2021 many sprinkler systems were painted over or didn't pass CINTAS FIRE INSPECTION. Many homeowners are FURIOUS! Some of the homeowners didn't even own their property in 2021 and are still being forced to pay. If you had more than 1 sprinkler system that was not in compliance you got a bill accordingly up to $3k. Many homeowners are getting together to hire their own inspectors and are not going to be bullied by the corrupt CID MANAGEMENT and CINTAS FIRE IINSPECTION. The parts for repair are on Amazon for $15 but CINTAS is charging $345 to come back out and "repair". Is CID MANAGENENT and CINTAS working together to price gougebecause they have a contract together against the innocent homeowners? Yes I think so! Shame on you CINTAS and CID MANAGEMENT!!!!!