I chose Brothers Auto Parts because they offered me the most competitive price for my totaled…read moreautomobile. I called around two or three other salvage yards and still found their offer to be the best. Typically the offer cash for your trade in, but in the day I arrived they were short on cash so they immediately printed me a check, which I actually preferred. Also, when I needed to check my car for items left behind they ushered me to where my car was stored and helped me search for my items.

We ordered a complete dashboard for a customer car. They sent the wrong dashboard out to is twice…read more Then refused to sell us the correct one. They just pushed our business away.

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

Service was quick, the owner Ty is honest and knowledgeable. 12/10 family owned business I got my…read moremirror and tire sensor light fixed. Great value for the service! Thank you

Amazing customer service, Fred was very fast and responsive and answered all my questions over the…read morephone. He picked up anytime I called back to let me know how far along he was. If you ever need roadside and don't have it through your insurance definitely give them a try!

What a Great Company and Great Service. I woke up this morning and discovered my truck had a flat…read moretire. After searching online I discovered "We Provide Roadside". I called, & spoke to a very nice gentleman named, Alan..He said, his guy could be at my house in about 20 minutes..And, Fred Was at my house in about 20 minutes. Fred was also very nice, he took off flat tire, took it to Discount Tire (who fixed it for Free), came back and put repaired tire back on. I will Keep their business card with me in case I'm in need of the following services in the future. Lock Out, Jump Start, Tire Change, Fuel Delivery...24/7 assistance..Call Them...I Highly Recommend .

My tail pipe rusted and broke away from my muffler. The muffler had holes from rust. I also had…read moreEVAP issues with 02 sensor and vent control circuit. Westfield Tire & Muffler diagnosed the issues quickly (within 30 minutes!), called me with an estimate and effected repairs. They replaced everything quickly and professionally within a few hours. This is an excellent business with courteous and helpful employees. A hidden gem in Westfield! I highly recommend Westfield Tire and will use them exclusively in the future!

We've been going there for years now. I just was over there because my car was shaking and I was…read moreafraid I'd thrown a wheel weight or something. They took 10 minutes to put it on the lift, remove the impacted snow, topped off the air. No charge. Just a friendly handshake. They are good honest people and when we need tires that's where we'll come.

Thank you fellow Yelpers for leading me to downtown car care center. I've been looking to mix up…read morewhere we get our cars serviced and hoping to find a spot closer to our home in downtown. We had a great experience here last week. I was having some issues with my car AC and called them and was able to promptly get scheduled for service. Everything was straightforward and organized. They asked if we could pick up the car sooner than planned which was a little tricky within the workday schedule, but they offered to slightly reduce the bill to cover Uber to get my husband there to when we didn't have an extra car- I thought was a nice gesture. Overall, positive experience and we will be visiting them for our future car needs!

Very convenient location if you live or work downtown. They fixed a check engine light on my car…read morethat same day. Very friendly and knowledgeable folks. Prices are similar to a dealership. I would definitely use them again.

A week ago, I brought my car in during the recent heat wave to have the A/C compressor clutch…read morereplaced. My A/C was still blowing cold--the clutch was just squealing, and I couldn't stand the noise anymore. I supplied the replacement part myself, and after giving them my vehicle's year, make, model, and engine information, I was quoted $520 for the installation and refrigerant recharge. I agreed to the price and dropped the car off. The next day, they called and said there would be an additional charge because they "weren't aware" of the type of refrigerant my car uses. This was frustrating because they had all of my vehicle information before I even brought it in. Suddenly, the new price was $750. I told them I needed some time to think about it and would call them back. About 5-10 minutes later, they called again and said the compressor clutch bolt was seized and that I would need an entirely new compressor. My options were either to replace the compressor or have them reinstall my old one. No pricing was discussed during this call, so I told them to just put my original compressor back on. A few hours later, I called to see if my car was ready, and they acted like it had been sitting there waiting for me. Then they told me the bill was $390. They eventually agreed to $300 cash, but here's the problem: my A/C worked when I brought the car in, and now it doesn't work at all because they evacuated the refrigerant and never recharged it. I understand to an extent paying for labor. But charging me $300 after leaving my car in worse condition than when I dropped it off is unacceptable. Their labor rate is $130 per hour, and the timeline of the phone calls doesn't seem to support three hours of labor. A little understanding, detailed communication, & customer service would have gone a long way. Instead, they earned $300, a one-star review, and lost a repeat customer.

My car needed a purge valve. Austin han it installed in no time and only charged me for half an…read morehour. I was amazed at the low price. Girl boss Betty Jo and Austin very friendly. It was a great experience.

I was having car issues, called in as soon as the shop opened and I was told I could bring my car…read moreright in. Check in was fast and they had no problem coordinating with my dad since I wouldn't be able to answer my phone while I was at work. My car was ready a little after lunch time and the repairs were reasonably priced. An overall great experience.

This review is LONG overdue... Back in May I was heading to my first class of the summer semester…read moreand was unable to shift out of my parking spot in a parking garage on campus. What I initially thought was my transmission ended up being a broken piece on my shifter cable. Keep in mind, this occurred on the Wednesday before Memorial Day Weekend, and the workers (as they should) were also planning to enjoy the long weekend/holiday. John let me know that it was highly unlikely that my car would be fixed before the weekend, which I understood, but I was still a bit bummed about because I had several plans to start moving, traveling, etc. While I did not mention any of these circumstances to John, he let me know to call in the next morning for an update on the vehicle. To my very happy surprise, he let me know that he was able to find a shifter cable part from a friend in the community, and he even stayed late to fix it! Replacing shifter cables can be a pain, and I was so taken back that he was able to have my car back to me in less than 24 hours, with no appointment or heads up. I am not noting that he stayed late as something customers should rely on when choosing an auto repair shop. However, John was very thorough in explaining the process to me, and A&A exceeded all of my expectations. To stay late for someone so that they can have their car before the holiday weekend is top notch customer service, and it goes way beyond what any repair shop needed to do. Trust me, there are WAY more of people needing repairs and this shop would have stayed busy even without my business. To sum it up, A&A is reliable, I never once worried that I would be scammed as a young woman, and I will definitely bring my car back if I have any maintenance or any other issues. Thank you A&A!!

I filled out an online form and waited for a response. Apparently, they do not respond to their…read moreinquiries because I haven't heard back from them and it's been 2 weeks. Maybe they don't have the correct size tire for me, but it would be nice to at least let me know that so I'm not waiting on them. Of course, I got tires from another shop. Their unresponsiveness was their loss.

They have always come through with great service, repair and friendliness! This is our go-to place…read morefor all our tire needs! Thank You, You're the BEST!! My Hubby wants to name our next dog "A's Legit"!! LOL!!