The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

We've been taking our 3 cars here for a couple years now. If you need an honest mechanic who…read moredoesn't try to sell you repairs you don't need, this is the place for you. George has been a huge blessing to our family and kept our older cars running. A gift for a family on a tight budget! He's shopped around for parts for us several times. He's flushed the transmissions on a couple of our vehicles. Our van was WAY overdue and the transmission was slipping badly. He suggested an inexpensive additive (put in when refilling) that has made a huge difference. Very glad we found this shop!

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!

I had scheduled service on my car two days before Christmas at another service business two blocks…read morefrom my house. Their towing service truck still had not come to my residence 3 hours later. Tow services in Noblesville were all booked up. I needed to get my car into shop before Christmas eve. I called around Noblesville and no one could give me a time when they could come out. Then I called McMillan's. Zach was very helpful and said as soon as another employee showed up he would be right out. He came within the hour! I was able to get my car fixed before Christmas Eve. Very professional and friendly tower. Highly recommend!

Left a rating on google. Leaving one here too. Car was sold to me with the understanding that it…read morehad a new AC compressor installed. It died. I call and was told it came from a junk yard. There is a difference between new and junkyard. They offered no help and didn't care about the problems.

Had my car in for a 60K service plus sports suspension install. Bob and his crew did the job right,…read moredid the job well, and most importantly charged much less than what the local BMW dealer would have charged for the same service. The car is driving like new, and I would totally recommend Import Specialists to anyone with a BMW whose free factory service has expired and looking for a solid alternative. The address on Yelp is wrong: it's 4373 W 96th Street and not 4211 W 96th St. They moved about 2 years ago.

Bob is unethical and hopefully not in this business any longer. He charged us over $1700 when he…read morequoted $1000 at the time I dropped off our Acura TL for the timing belt and water pump. Once we picked up the car it ran terrible, not trusting this shop I had it towed to Ed Martin who stated they used cheap eBay parts, adjusted the valves wrong and set the timing belt one tooth off.......ED Martins cost to fix everything And replace the inferior parts with OEM was $1400 $300 less than what Bob charged us to do it incorrectly. Fortunately we were able to get a complete and full refund through our credit card company Since Bob would never return my calls to remedy the situation. Anyway if the sharpest on business or the owner has set up any other businesses stay far far away!

Nothing but praise for the service department. Friendly, helpful, efficient. Highly recommend!read more

Wes and Ben were an incredible team in helping us secure our new vehicle on a time crunch!! I had a…read moreroad trip to make the following week and knew my old car wouldn't have made it. They were extremely personable and helpful. I picked out a 2023 Mazda Cx-5, and it's been so perfect!

I have been assisted by Jamy's more times than I can recall over the last few years, and cannot say…read morehow appreciative I am for their advice and support as well as their expertise and great service. No matter what I've needed, large or small, whether it's led to me paying them for a service or them waving away my payment because they've done something they consider 'small' when it's been huge to me, they have always made me feel as though it was perfectly fine to just stop in and ask for help! Whether it's Meagan and the ladies up front, or Jamy and the guys working on our vehicles, everyone is so knowledgeable and friendly, and always take the time and care to explain problems, go over options and find the best way forward for everyone. I've heard customers be rude and be excused for it because "We just gave them bad news about their car, it's understandable they're upset, it's OK." I've seen them give customers money back because it cost less money and man hours than they quoted. And I see them discounting those 'expensive parts' they insist on using, because they're superior and don't make their workmanship look bad when they fail yet don't want to pass the cost on to us, so eat it themselves. Tell me where else that happens? These people are special people, support them as they do our community!

This shop gave me the lowest quote for replacing the timing belt, valve cover gaskets, and water…read morepump .. me being a single mother, i decided to let them do the work. 1 day after I picked up, my motor mount broke on my van, causing all my protective shells underneath car to come out underneath. Me hearing the motor mount snap I almost wrecked my car into a ditch. I called them and brought it back, they said it looked like i wrecked my car because their was grass all stuck underneath(from me trying to pull over after hearing a distinctive noise that something was not right). They stated that when my van came in it was missing bolts from the motor mount. I never heard anything about it or had any problems with my van besides the timing belt. Now currently, after paying almost 1700 dollars to them on July 7th, I have taken my van many places. My oil is leaking in three different places including the valve cover gaskets that they claimed they replaced. My transmission fluid is leaking, and my power steering hose is leaking. Other shops wants 2,500 to 3,000 to fix these problems that I could have avoided had i not taken the cheapest quote. I honestly regret taking it to them because my van is so damaged I haven't gotten to use it much because of all the leakage. I am told by several shops that its because the installer was not careful while installing. Also, the lady at the counter is 100 percent rude and yes I did get smart with her after she said they refuse to help me with fixing anything that is now broken and was not leaking before. They ruined a perfectly good vehicle and I have proof from 2, almost 3 shops. It is at another shop now getting diagnosed once again. Do not go with the lower quotes, pay the extra money for it to get done the right way or you will end up with no vehicle like I have and they did nothing about it but blame me for it. Also, always get your car or sum thoroughly checked out before you send it to any shop and get it in writing so that if something does go wrong, you at least have something to prove the damages were caused by said shop. I didnt do this, and now by the looks of it, they won and I have no vehicle

Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

They've always been good about getting us in and getting our vehicles fixed, and, unlike other…read moreplaces we've used, actually fixed the problem.

I took my car here for an oil change and they did a great job! Didn't try to oversell me on…read moreanything which I cannot day of every place I've taken my car. The owner is very nice and I like that you can text him to make appointments instead of having to call. The only thing I didn't like was that when I arrived for my appointment and rang the bell for someone to come in, it took a solid five minutes. I'm not sure if the bell wasn't loud enough but I believe they didn't hear it, I'm sure they weren't ignoring me. At the end of the day, I would recommend this auto shop and I will use it again.

I WOULD NOT GO HERE!!…read more They did some work on my car a couple years back. The shady work they did has caused faulty wiring to my car overtime. They were to replace a sensor on the underside of my engine. The mechanic that has it now said the cut the wiring harness to my low oil sensor so now if I have low oil the light won't come on. To fix it I have to buy a new oil pan. There is other damage to another wiring harness that has caused my car to not run right. I recall when I had it here after they said they fixed and I was paying someone saying they weren't certified mechanics. It raised eyebrows with me for sure so I never went back to them. Now two years later I am having to pay for damage they caused.