I've always had great experiences atValvoline but this was something else and I'm not sure I can…read moreever give them my business again. I had a really disappointing experience at the Valvoline off Spring Mill Pointe in Westfield. I went in for an oil change and they ended up breaking my oil filter housing during the service. Instead of taking responsibility or offering a real solution, they acted like it wasn't a big deal and tried to brush it off onto the last person who changed my oil. Now I'm stuck dealing with a tow fee and a repair that should have been taken care of by the people who broke it. The staff didn't seem knowledgeable or careful, and I felt the manager used my lack of knowledge to his advantage to push the responsibility off of them. For a place that advertises "quick, reliable service," this was anything but. Between the damage to my vehicle, poor communication, and lack of accountability, I won't be returning to this location -- and I'd strongly recommend others avoid it too.

My experience was great ! In and out quickly, oil change performed great and the manager Tyler was…read morevery knowledgeable and professional . My price was very reasonable . I'll be back

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

Brought our maxima for some repairs after the maintenance check at the dealership and were…read morepleasantly surprised by the quote, Aaron explained and communicated very well on things we did not really need to do from the inspection and why. So we ended up doing what he recommended and were on our way. Will definitely bring our other car here from now on as well. Great service and value.

This location was fast, friendly, and as efficient as could be. Slight sales offered at my oil…read morechange, but not pushy and the value for my high mileage oil change was consistent with any other visit. Valvoline has always been a go-to for me, and I had no doubt about the capabilities of the technicians working on my car. I will certainly revisit.

Usually have a good experience but the last two times I have pulled into one of the three bays I…read moresomehow am Getting behind someone who's service takes 2x or 3x longer then others and as a result people pulling in after me get to go before me (multiple cars). Is there a way to have a single line or at least put a cone in front of the doors that are having extra work/issues so people like me don't pull behind them? Has to be a better business approach then what exist today.

FANTASTIC service!! Can't say enough about Zach and Claude…read more Rolled in at 6:35 when they close at 7p, and was greeted by Zach who said, "We'd take you even if you rolled up at 7p." It was the FASTEST oil change I have ever received. And I truly mean that. I had a coupon from the website for 50% off of service up to $25. My synthetic oil change cost only $60.29. I will most definitely be back. Oh, and the best part is that it literally took only 10 minutes!

Never had an issues with this spot! Ppl always super friendly, knowledgeable about what they are…read moredoing! Quick! N all in all great price for the services they offer

I took my Buick in knowing that it needed quite a few repairs. However, I got a nearly $10,000 bill…read moreto fix the issues. The cost they quoted me for repairs was more than my car was even worth. Breakdown: Rear brake job- $535 Front brake job- $535 Tie rod ends- $323 Alignment- $125 Struts- $1,920 Ac condenser- $1921 A/C service (which I was told at the last visit would not fix my a/c as it is the condenser that is broken)- $175.85 Degrease engine bay- $138 Water pump- $1041 Air filter box- $499 Air filter snorkel- $451 Windshield wipers- $47 End bill was ~$9,450 Now just for kicks and giggles, I had them replace the windshield wipers as I don't like doing it myself. It costed $144 after labor. I don't mind paying for good work. But the prices are all in the highest range of every Google estimate for fixing these issues. Even someone with money to burn would not pay these prices. I am a teacher. I need a working car. I took my car to my dad, who was an air force mechanic for 28 years. He was able to fix all issues in the car except the a/c for $700 worth of parts and about 3 hours of work. Why? My car did not need half the repairs they told me it needed, and not for their exorbitant cost of labor. Your mechanics are charging more for labor than my dad made per hour in the military. Cars are already expensive. Esler's does not need to charge disgustingly high prices for routine maintenance, and they certainly don't need to suggest repairs that don't need done. I will not be coming back. Half star is for the front desk lady. She was really nice and got me scheduled quickly. Give her a raise. Maybe you can give her some of that labor cost.

Totally pissed off. Took my car in for a check engine light. $444. bucks later and the light is…read morestill on. Informed them of this and they didn't care at all. Their response..." Take it to the dealer" What kind of crap is that? If I could stop payment I would. So much oil all over the engine i thought my car was on fire

Excellent customer service. Auto diagnosed fast and corrected. Shop is full of cars it looks good…read more After diagnostic tests. They let me know I had a bad transmission and they tried calling someone to get the transmission for my van. So I went home. But felt good , nowadays we seldom to find those good people . Thanks Kyle.

Where Kyle I would like to talk to him 85 characters? You messed my sons car up on some coil overs…read moreeasy job right wrong you don't put the top plates in and left the dail to soften or harden off the missing plates about ruin his car so give me a call pos

Very helpful. I felt better about buying the car after he looked it over. He met me where the car…read morewas for sale, drove it, ran computer diagnostics, did a visual inspection, etc...

Excellent and affordable services. Was completed in a swift amount of time and showed up on time…read more I live in a new residence and it is difficult to locate me, but, he continued searching until I was located. 5 - Stars!!!!!

This place is outstanding. It provides exceptional repairs at a great price on a consistent basis…read more I've had my Alfa Romeo and my daughter's Hyundai repaired here several times. Each time the repair is done quickly and their prices are very affordable. My daughter's Hyundai has lasted 14 years and survived almost 200,000 miles thanks to the great service at Westfield Automotive. One time, while repairing my Alfa Romeo, they noticed an oil leak in the front of the engine. This issue was not discovered by the Alfa Romeo dealership technicians during my last warranty visit with them. The technician at the Alfa Romeo dealership was amazed by how Westfield Automotive was able to find the defect. The dealership fixed it free of charge since they missed it. All I can say is the technicians at the Westfield Automotive are the best. I'm glad I found them and I want to spread the word so you too can get great service at a great price.

My 2011 Acura MDX had a very loud engine tick which had been diagnosed by another company as a…read morehydraulic lifter issue requiring a new engine (and charged me $150 for this 15 minute diagnosis). I left it with Westfield Automotive as a last resort before giving up all hope. Instead, Jeff and his team fixed it (timing belt) at a reasonable cost and breathed new life in it within a couple days. If you are looking for a company that is honest, reliable, and timely for your vehicle repairs, look no further! Thanks to Jeff and Zach who exceeded all expectations!!! I am so happy!!

I had not been to this location for years, but I happened to notice that there was an open bay and…read moreno vehicles waiting. So I make a quick decision to get my oil changed here rather than the location where i usually have it done. Service was very friendly and also fast. The price was less than what I usually pay, so a good value. Additional services were mentioned, along with prices, but there was no hard sell. I was driving the company vehicle that I use for work so any additional services require authorization from my employer anyway. An excellent experience.

I've been coming to this Jiffy Lube for 10 to 15 years now and they always do a great job…read more Typically during the week there's never a wait and the service is always friendly. Mo was the primary technician taking care of me today and they did a great job explaining my options. I ended up with an oil change and getting my cabin filter changed as it was visibly pretty dirty.

Bob's garage, are they for real? The answer is yes, they are by far one of the best all around…read moreautomotive service centers in Indiana and all of the surrounding areas. I highly recommend them, and I don't say that very often at all. But they are honest and let you know exactly what is wrong with your vehicle and will give you an estimate of how much it will cost to fix and how long it will take. And be right on point. If you are looking for a service center for your vehicle left look no further.

Have frequently taken our cars to Bob's. They have been great at estimating cost,and time as well…read moreas telling what is needed versus what can wait for awhile, (great for people on tight budgets.) The facilities are excellent and the customer can see their car being worked on regardless of where it is in the shop. One of the few auto repair locations I have used in which I have felt demonstrated integrity and honesty. Only complaint I have is with the changes to Indiana-31, it is a bit challenging to get to their location.