Thank you so much John Lane for providing my family with Excellent Customer Service…read more John has gone above and beyond as my family has purchased multiple vehicles from Lane Auto Group. If you're looking for a car you should definitely stop in. Mahalo John

Mike is awesome!…read more Consistent. Knowledgable. Never forceful or without your best interests in mind as a buyer. Always felt encouraged to look for a car that met my needs and I was happy with. Would highly recommend this place if you need a car and havnt had good experiences in the past. Limited variety but never hurts to look and inquire.

I don't care what anyone says. Dave is amazing. I've been a dedicated customer of Dave's since…read more2013. On my 4th car from him. Every car has never had an issue. Getting approved has never been an issue. He does what he can to make payments affordable.

Mike was awesome! He's a great salesman. He's patient, explains everything in detail, and answered…read moreany and all questions we had before purchasing a 1st vehicle for our keiki. I would highly recommend KD Auto Sales for any of your vehicle needs.

I wanted to share our wonderful experience with AutoZilla at the Kalakaua Avenue location…read more From the moment my mom and I walked in, Jay greeted us with a warm welcome and thanked us for trusting him with such an important decision. My mom has dementia, although Jay wasn't aware of that. Even so, he took the time to explain everything thoroughly, patiently walking us through every step of the process and making sure we understood everything. What could have been a stressful experience turned out to be smooth, comfortable, and completely pressure-free. Jay gave us a fair and honest offer, and we truly appreciated his professionalism, kindness, and genuine care throughout the entire process. I would highly recommend Jay and his team to anyone looking to sell their vehicle. The office was also very clean and welcoming, and they even offered us hot or cold beverages while we waited. Thank you, Jay, for making this such a positive experience!

Title: Disappointed - Vehicle Issues Within 30 Days…read more I purchased a Mercedes from this dealership less than 30 days ago and have driven it under 600 miles since purchase. The vehicle has 58,000 miles and was sold to me "as-is." Shortly after purchasing the car, I began experiencing significant vibration during cold starts when the vehicle is placed in gear while stopped. This is not something I would expect from a properly inspected luxury vehicle at this mileage. What concerns me most is the lack of response. I have reached out multiple times to address the issue, but I have not received any reply. Even for an "as-is" vehicle, customers should expect transparency, basic roadworthiness, and communication when problems arise shortly after purchase. I am simply asking for accountability and a response. I will update this review if the dealership chooses to resolve the issue professionally.

We went yesterday, just to look for our first family car but ended to bring home the same day…read more Cudos to manager Lauren Kimura, Finance Consultant Jason Nicol, and to our Sales Consultant SHANE YUEN.We recommend this people and this location. We really appreciate all your help. satisfied and very happy.

Buying a car is usually such a long, tedious process, but Shane Yuen over at Servco Toyota Honolulu…read moremade the whole experience fly by! Right from the start, Shane was so warm and welcoming. His no nonsense straight-forward approach is really what sold us, we could tell that he wanted us to get what was best for us. Shane explained all of our options for add ons without pressure and was super informative. Although we planned on just getting the bare minimum we actually left with some add ons. Even while juggling multiple customers, he never made us feel rushed or wonder where he was. He made sure every single detail was taken care of. It was obvious that Shane has a passion for Toyotas and is extremely knowledgeable. We also loved working with Jaidie our financial rep, although we weren't with her for as long, she was super efficient and helped answer our many questions about add ons. We are so grateful for this experience and will definitely purchase from Honolulu Toyota again.

Ridge way is a good place if your looking for a reliable used car and a good low price, or if you…read morewant to improve your credit or whatever the reason Robert (owner) & Ericson (co owner) are very patient and under standing and their to answer all your questions and accommodations with respect. I have bought 3 cars from here and mind you they did great after I left the lot and after a few months still nothing needed to be fixed or inspected, except my last one (most recent) I bought back in July of this year. I bought a 07 camry hybrid miles were kind of high around 150k but its not about the miles, its about the person who owns the car and how well they take care of it because I know a lot people who buy cars but don't care enough to take care of them, even if their used or new its always about the driver. Honestly though, no more Hybrid cars for me. Lol. Do keep in my mind if you are buying a used car from the car lot, if you find problems down the road, expect that it's not brand new and the problems are out of anyone's control they'll come and no one will see it coming but they will treat you with Aloha and recommend someone if you need the help! Their were a few problems along the way with my recent purchase and we were trying our best to resolve them as much as we could, in the end things worked out well. Everyone has a different experience but this is mines! Thanks again ridgeway for the great business!

My friend was shopping for a new used car and wanted me to go with her so she didn't get ripped…read moreoff. After making all the excuses in the book of why I shouldn't go because I could just imagine feeling like one of those guys being dragged around by their girlfriends all over the mall but worse as we would have to play the game of having the salesperson go back and forth, back and forth and back and forth again to their so called manager to get an approval. Then if the deal went through sit in finance to have them try and sell some kind of warranty or service specials. Well guess what... I ended up going kicking and screaming and asking myself why me?!?!?! We went to two used car lots and yes just like I thought, the sales person went back and forth to the point I just told him, "look if you can't get this price OTD (out the door) with this kind of financing then lets not waste each other's time. (ok yes I dislike playing those games. yes or no please) Needless to say we left and right before entering the freeway and what I thought was my ticket to go get something to eat, my friend sees this used car lot. Truthfully I have passed by this place many of times and didn't pay much attention to them. She tells me to pull over and promises me this is the last place. Reluctantly I pull in. Looking around for a bit a salesperson comes out and greets us. He seemed nice, (don't all salespeople I thought to myself). Well he turned out to be very nice. She took the vehicle for a spin and he actually told her the good and the bad about the vehicle which kind of shocked me (a honest salesperson hmmmm). After all was said and done, he crunched the numbers and got her the financing she wanted and I got to go home hungry. Don't let the dirt lot fool you as this place my be no frills but they offer great service, pricing, and financing. I would of gave them 5 stars but I like frills and didn't like the fact my car ended up dusty.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I brought my vehicle to Autoland on July 9th for a screen repair on a car I purchased from them,…read morewhen it was returned on July 11th there was visible damage to the dashboard and trim that was not there before. I showed the owner clear before-and-after photos with timestamps, and he denied responsibility and claimed the photos were too blurry -- which is simply not true. I'm extremely disappointed in the lack of accountability and customer service. I wanted to resolve this privately, but I was left with no choice but to warn others.

Jon was awesome! It was my first time purchasing a car and he made me feel very comfortable. He…read moreanswered all my questions and made sure I understood what he said. He also helped me when I needed help with insurance. 10/10, 5 Stars. It was like I was dealing with a trustworthy friend. Thank you Jon!

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

I bought a car from them sight unseen and requested in writing to make sure all fluids to be…read morechecked before sending the car over to Big Island. They replied saying it will be taken care of. The car smelled like old gas when I picked up the car and while filling the tank I noticed gas was leaking out of the rocker panel. I wiped do the gas think I spilled gas. On my way home I noticed the clutch wasn't working properly, smoking and brakes got weaker, so I stopped near Costco, Kona and checked the fluids and there was none, engine and hydraulic fluids were almost empty and I had a fifty miles left to go before reaching home. I then had to add almost six quarts of oil and two bottles of hydraulic fluid. The brakes got better as I put just about 350 miles but the clutch became an intermittent issue, got harder to shift when car got hot. So I send the car to my mechanic and found clutch master cylinder had failed due to lack of fluids and resulted is damaging the clutch. Now it is costing me $4500 dollars to fix the issues that was caused for their negligence, I have the text when I request the fluids to be checked before shipping the car. It's a Porsche with only 36k plus miles, this damage could have been avoided if they only listen to my request. Now I'm stuck with the bill.

We had a seamless and rapid transaction at the Auto X-Change location in Aiea. Keith, the…read moresalesman, is probably one of the nicest guys you will meet. He had the car we wanted to test drive ready to go; the team met our price with no haggle; and we walked out a few hours later having traded in our old car for an unbeatable value on a 2016 upgrade (it probably would have been faster if we had actually planned ahead--we weren't expecting to leave with the car that day!). We used our own bank for financing, but they can help with that, if you need. Definitely give them the shot to earn your business.