I wanted to share our wonderful experience with AutoZilla at the Kalakaua Avenue location. From the moment my mom and I walked in, Jay greeted us with a warm welcome and thanked us for trusting him with such an important decision. My mom has dementia, although Jay wasn't aware of that. Even so, he took the time to explain everything thoroughly, patiently walking us through every step of the process and making sure we understood everything. What could have been a stressful experience turned out to be smooth, comfortable, and completely pressure-free. Jay gave us a fair and honest offer, and we truly appreciated his professionalism, kindness, and genuine care throughout the entire process. I would highly recommend Jay and his team to anyone looking to sell their vehicle. The office was also very clean and welcoming, and they even offered us hot or cold beverages while we waited. Thank you, Jay, for making this such a positive experience! read more

Devon was my salesman and was fantastic. I was moving back from the mainland and he made the process very easy. The car looked even better in person and I was in and out of the dealership in less than 30 minuets; Devon even picked me up from the airport! read more

Jay was very informative, professional and thorough. I was dreading the experience and suggest people go here before large dealers for a better offer and respectful transaction when selling their cars. read more

Sold my car to Autozilla.. ay was great and price was fair. This was my second car I sold to Autozillla. Fantastic dealership.

I can't say enough good things about my man Jay (Jafar). Called me right away after my online inquiry. Super helpful explaining the process and getting me in right away and working on a Saturday. No pressure from him on anything. Clean office, comfortable waiting area with excellent choice of media on and free drinks, and plenty of parking. He offered me a fair deal and we didn't even need to negotiate. He knows the process front and back for DMV stuff and paperwork. I'm so pleased! Highly recommend to anybody who is willing sell for a bit less than private market but wants to avoid the immense hassle and risk. read more

I would highly recommend autozilla if you plan on selling or trading in your car. I double checked to make sure they were licensed and their license is current and in good standing. The whole staff seemed friendly and the office space was clean. I was looking around to trade in my car and possibly get a small SUV. Devon was friendly, efficient, and professional. I researched Kelly Blue Book before going to Autozilla to see what I could get for my car. Mo was also helpful in giving me more for my car so I could make my monthly payments smaller. In two days I drove off with my new small SUV ready for the new year mahalo Devon and Mo! read more

I just sold my van to Autozilla on Kalalauka Ave. and Jay there was very very helpful, honest and gave me a great honest price for my van. I went to 2 other car dealerships and they never even give me close to what Jay gave me. It was a smooth transition, Jay did all the paperwork for me and even dropped me off at wherever I needed to go after I sold my vehicle. Jay is a very honest person and run a friendly operarion. I will definitely sell another vehicle or refer my friends and family to them If you are tying to sell a vehicle see Jay last and you will be very satisfied read more

Fast responses. Fast cash and great customer service. They even gave me a ride to where I needed to go after selling my car to them!

Title: Disappointed - Vehicle Issues Within 30 Days I purchased a Mercedes from this dealership less than 30 days ago and have driven it under 600 miles since purchase. The vehicle has 58,000 miles and was sold to me "as-is." Shortly after purchasing the car, I began experiencing significant vibration during cold starts when the vehicle is placed in gear while stopped. This is not something I would expect from a properly inspected luxury vehicle at this mileage. What concerns me most is the lack of response. I have reached out multiple times to address the issue, but I have not received any reply. Even for an "as-is" vehicle, customers should expect transparency, basic roadworthiness, and communication when problems arise shortly after purchase. I am simply asking for accountability and a response. I will update this review if the dealership chooses to resolve the issue professionally. read more

Very easy to deal with, and very fair. No sketchy salesman or dodgy business practices, which was refreshing. The Owner Mo was awesome!

I have to give credit when credits due! Shot out to Mo, who assisted me with selling my dad's car. My dad just passed and my mom no longer had use for his Toyota Camry. It was in great condition with super low miles. I saw the commercial and thought, why not? I didn't want to spend a lot of time meeting with potential buyers and responding to them. I called this place and Mo told me to come by that day. We negotiated with my mom with me and agreed on a fair price. It was a really smooth transaction and we were there for less than an hour! Mo ordered us a Lyft and got us safely home. This experience was fantastic... no haggling and transparent with the pricing. I have to say that if you're looking to sell your car, give this place a call. It's no obligation and wouldn't hurt to see how much they are to offer. I could've probably gotten more if I sold the car myself but I honestly didn't have the energy or patience to go through with it after my dad's passing so this truly helped me out. Excellent service, I will think of this place if I ever plan on selling my car in the future. read more

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I recently worked with Adam at Autozilla (Beretania location) while considering a used car purchase, and I wanted to share my experience even though I didn't end up buying. Adam reached out promptly, kept communication easy and consistent through text, and was genuinely friendly throughout the process. What stood out most was that he seemed truly invested in making sure the car was the right fit for me -- not just closing a sale. I also had an independent pre-purchase inspection done through my own trusted mechanic of 20 years, who confirmed that Autozilla is honest and runs a good operation. That meant a lot to me. Ultimately I didn't move forward with the purchase, but that was purely a personal preference about the specific car -- not a reflection of Adam or the business at all. I'd feel confident coming back here and would recommend Adam to anyone looking for a no-pressure, genuine car buying experience. read more

I did business with Mo a month ago, and just wanted to leave a review again because his service is outstanding! We needed help afterwards, and Mo went out of his way to help and accommodate us. The service was very quick and he got back to us right away. Don't waste your time going to other dealerships on the island, and go straight to Autozilla for the best service!! read more

Seen a car I wanted, did all my research, submitted a credit application. Got a generic email back. Went back and forth with template emails from them for 4 days with no updated on my application or information at all. They kept asking me to come down which is a tactic for salesman, just tell me the price over the phone or via email. Ended up finding a similar vehicle at another dealer in and out of there within 45 minutes. read more

Awesome buying experience. We were in the market for a used car for our son and had a particular make and model in mind. Upon looking at several cars from several auto dealers, we were a bit discouraged. Most of the cars looked good in their ads, but were not in the best shape, and the dealers were asking way too much for the condition the cars were in. Upon checking out Autozilla, we were happy to find the car that we were looking for and for a fair price. The car was in great condition and with their warranty, the few things we had concerns about were addressed promptly. Steve and Mo were great to work with and we would definitely come back for another car is the need presents itself. read more

Autozilla Car Buying Center - Used Car Dealers Near Me - Honolulu, Hawaii

Mo was very nice and easy to negotiate with. My honda civic is only 3 years old but I'm just a girl and I didn't take good care of it. My surfboards would hit it sometimes and it shows in the little dents. KBB value was $15k but I didnt notice all the little things wrong with my car. Mo still wanted to take care of me & my car so even though the value went down by a lot, he still offered me enough to pay off my remaining loan ($13.3k) AND give me some extra leeway for a down payment on the next car I am going to buy Thanks so much!! Very nice and professional guy! read more

A few years ago we decided to sell our extra car and found Autozilla in which we were very satisfied with their honest & professional service. I kept them in mind when recently we decided to seek another car & just so happen when searching for a particular car they had one available, salesman Keith helped us and did an exceptional job thru out the transaction, anyone looking to sell or purchase a vehicle should at least give them a call , as a repeat customer I will as always keep them mind if in the future we decide purchase another vehicle again ! read more

What can I say, believe the hype. My wife and I were looking to sell our car. I gave Mo a call at Autozilla and he made an appointment for me the next day. When I got there, I was impressed with the office area. Foot, drinks, and plenty of seating. Anyone who walked by greeted me, including the owner's son who works there, and asked how I was doing and let me know to grab a drink or something to eat. When the associate came out to help me, he asked me about the car, why I was selling it, and talked story a bit with me. Then, he went out to have a look. After that, Mo joined him and we talked numbers. Having done this a few times at other dealerships, I had my expectations, but I couldn't say enough how good of an experience it was. Price was fair and beat out the other dealerships I visited or contacted. After we agreed on a price, the process was done in 25 minutes. My only complaint? I never got to take a picture with the check! Next time. read more

Amazing customer service. See Mo for great deals buying and selling your vehicle. I Highly Recommend this dealership for the best buying and selling experience and rair pricing. read more

Autozilla Car Buying Center - Mo's desk where the best deals happen - Used Car Dealers Near Me - Honolulu, Hawaii

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Autozilla is the best dealership I've ever visited! I checked out several other places, but Autozilla gave me the best deal. I bought a used car here and also sold my old one -- the process was fast and smooth. Thank you for saving my time and offering me more than I expected! read more

Steve and keith were so professional and helpful and knowledgeable. They're very patient and helpful. We thank them for giving us their time to get our dream car. read more

Autozilla Car Buying Center - Family - Used Car Dealers Near Me - Honolulu, Hawaii

Was helped by Mo and Adam! They were both very accommodating to my needs and helped me secure a car fast. Ran into a few hiccups along the way but they were very patient and understanding. Quick to respond to any texts/calls and helped make the buying process easy! read more

Autozilla Car Buying Center - Used Car Dealers Near Me - Honolulu, Hawaii

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We just had the pleasure of purchasing a used EV from Autozilla, thanks to the assistance of the salesman Keith, and the owner Mr. Saad. Keith was our initial point of contact, and went above and beyond while working with us, always with a smile and a positive attitude. The vehicle of interest was very fairly priced and, during the experience, was determined to need a replacement battery (under warranty, thus free of charge), as well as a new set of tires (including alignment). We even qualified for the federal credit for purchasing a used EV from a dealer. Mr. Saad stepped in to assist us in this process, which was seamless as a result of his efforts. He, like Keith, was always very welcoming, gracious and understanding. I can confidently recommend Autozilla for buying your next vehicle, without reservations. read more

I stumbled across Autozilla a couple years ago when I was trying to sell my Tesla. They had great reviews overall compared to other dealerships. I called and spoke to Mo. I explained that I wanted to sell my car, but I wasn't ready since the car I wanted wasn't even on island. Well, finally 6 months later I called Mo to let him know I was ready. He asked me to bring my car in the next day and we made the deal happen. I was very pleased with the offer! Since then, I've referred a friend who sold his Lexus Coupe to Autozilla and another friend who sold his Honda Civic as well. They were both happy with the offers. Just two weeks ago I sold my Lexus to Mo and it was also a smooth transaction. Mo was fair with his comparisons and analysis. Steve was able to drop me back to work too! This is an honest family run business with much Aloha. I'm thankful to have met Mo and I look forward to sending more friend's & family to him. read more

Mo is helpful in the whole experience. My car has a lot of damages and he is able to offer me a good price. I am happy. I will recommend this place. But you need to make an appointment. :) read more

The staff are nice enough, but their pretend relationship and supposed agreement in some process with Kelly Blue Book. A total joke. I love the KBB image of this quaint side by side comparison between the estimate and the dealer's. Side note: when their staff took my car for a test drive, he almost hit a bike on the sidewalk pulling back into their lot. Heard my brakes lock. At least we know my car brakes are functional. Update: to further highlight the character of this business, they did respond below but only after their business practices came to light from my Yelp review (and apparently so did their indignation at the effrontery of a biker for having the gaul of flaunting society's conventions and riding on a sidewalk on that very busy street). To be clear, he was scribbling notes on a post it note and was using that as some official record of our transation (compared to my naive assuming Kelly Blue Book's explanation of some dignified process of comparing two offers side by side--so so funny imagining me with my KBB print out of the estimate and his 2" by 2" yellow post it note comparing the two). He only made an offer her because he is trying to buy a Yelp change in my opinion. He responded by listing anything real or imagined issue about any car and assigning those negative attributes to mine. For example, for someone who never looked under my car, a car that has never needed a drop of oil, for him to say oil leaks--you sir have a perfect ending to your company name: "zilla." Now, I would note: if you ever have interest in the possible fines for riding a bike on a city street, I highly recommend you stop by this buisiness to ask them to share their deep deep legal knowledge on THAT subject. read more

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Amazing experience here! Fair deal and value for my car, I could really tell they valued my time and business as a customer. Aloha spirit alive and well here! It wasn't easy for me to part ways with my other baby (my car) SUBI WRX. Bought it brand new and put the first miles on it, it's been a great car for nearly 9 yrs!! It was time to move on, and MO Saad & crew did their best in making this a seamless decision for me and my family. They treated us like family. They provided us a loaner vehicle, due to selling my car. I know they didn't have to do that. Recommend you come here if it's time for you to buy/sell your car!!! read more

Autozilla Car Buying Center - Sold my car to Autozilla! - Used Car Dealers Near Me - Honolulu, Hawaii

A++++ Top notch customer service, overall excellent buying experience! Keith was genuinely friendly, caring and professional throughout the entire process, from the beginning when he greeted us until we left their establishment with the vehicle we wanted. The managers (Mo and Steve) also took the time to check on us, made sure we were comfortable, answered all our questions, and even went the extra mile to make sure we were happy with our purchase. Communication was clear and concise: we spoke, they listened, and we never felt pressured. Would definitely do business with them again if given the opportunity, and will be sending over all our family friends if they are in the market for a quality pre-owned vehicle. Thanks Autozilla... you guys are AWESOME! read more

Just bought a car, they were AMAZING in customer service and we got a GREAT deal and they worked with us from start to finish...They are definitely a ONE STOP SHOP...Mo is AWESOME!!! In and out in two hours... read more

Autozilla Car Buying Center - Used Car Dealers Near Me - Honolulu, Hawaii

Steven was amazing!! It was a great experience buying a car at Autozilla and Steven made everything quick and easy. I appreciate Steven giving me the military discount without me having to ask him and providing the other accessories that needed for the car. I'm really grateful that Steven gave me such a great deal, and the car runs great and feels like new. Thank you! read more

Autozilla Car Buying Center - Used Car Dealers Near Me - Honolulu, Hawaii

I sold my 2009 Mazda to autozilla- met with Jay and Mo. They were friendly and worked with me to find a very fair price considering the age of my car and that it needed repairs. No pressure and they even threw in an uber ride for me after. Very great experience and I would strongly consider selling or buying any car from them in the future! read more

Mo and staff are very friendly and helpful. We went there to sell our 2014 Hyndai Elantra GT. We were going to trade it in thinking we'd get the most for it that way, but the dealer only wanted to give us $5000 in trade. It had really low miles for it's age, and we thought it was in excellent condition. After refusing the $5K offer and telling them KBB said we should be able to get $9000 to $11,500 we thought for sure we could get at least $10K. But the highest they would go was $7000. So I called Autozilla and made an appointment to show it to them and get a free appraisal. The first guy in the office, which, by the way, is very clean, nice and professional looking, asked to see the registration etc, and said he would take about ten minutes to inspect the car. Then he would need to take it for a drive to see how it ran and handled. He came back with the news that the car has some issues with the suspension, and it wasn't really in "excellent" condition. Then Mo came in to us and explained that it would cost them a couple grand to fix the issues, He asked what we wanted for it, and I said at least $8000. He said the best he could do was $7000 due to the cost he would incur in fixing it. When I said in that case I'll just trade it in as the dealer would give me that much. Then he offered $7500. So I took it. He had a check for me along with the owner transfer card in an addressed stamped envelope for the DMV in about ten more minutes. Then... he hired an UBER to take us home! The Uber was our first ride in a Tesla! Great experience! read more

Autozilla Car Buying Center - Mo, my wife and I - Used Car Dealers Near Me - Honolulu, Hawaii

Good service, fair pricing. Had a good time working with Mo. Went in to test drive a few vehicles and was able to work out a good deal on selling our current vehicle. We look forward in working with them in the future. read more

Autozilla Car Buying Center - Used Car Dealers Near Me - Honolulu, Hawaii

First impressions mean a lot to me. Mo was a straight shooter from the start - just the facts kind of guy. Starting with asking me what the best price I'd sell my car to him for after I do my personal research. Before I could get back to him, he got back to me to tell me he determined he wasn't in the market to sell the type of car I wanted to sell him....however, he then provides me all this info on my car he had researched himself while he was considering buying my car! He topped that off by giving me advice on what other place/website I could sell my car through. All this over text messages. Never met the guy in person. I was blown away. Nobody has to do anything they don't want to do, but I actually felt I owed it to him to write this review right away because of how much I appreciated him. I know exactly who I'll be calling in the future if I decide to sell another car of mine. read more

Kelly Blue Book lead me to AutoZilla, which was a good thing. The process of selling my car was stress free! Mo, Adam and his team were great! I needed to sell my car and he worked with me until we came to a price we could both agree on. He was also very honest and straight forward about my car and its condition. I never felt rushed or pressured. Mo was organized and even had an envelope and postage for my notification of the transfer of title for the DMV. Their office is clean, well lit and everyone is very professional. They are also located conveniently in town. Please see Mo and his team to trade-in, buy or sell your car! Mahalo AutoZilla! read more

Went in to trade my truck that I loved but it was eating up my wallet on gas. Worked with Moe and Jay and they made the process smooth and easy. I recommend going to them if you are planning to sell or buy a car. read more

Our autozilla service Agent Mo, was very helpful and honest in his knowledge on explaining information about our truck. He even gave us the correct information on our vehicle which we were not aware of. He advised us to correct information on our vehicle description with CARFAX. We would recommend him to our friends. He even took the extra time to sservice us, although it was near closing hour. His experience an knowledge on selling our vehicle. We learned alot tonight from him. Awesome service. Ranee and Jose read more

Ask for Jay if you want to sell your car! Easy and smooth transaction for selling our BMW X3.

Steven Felix is a great salesperson. Bought a 2017 Ford Transit for a great price and it needed a small repair. Autozilla offered to pay for some the repair costs. They also shipped it to Big Island for me. These guys are awesome! read more

The reviews of Mo speak for themselves! Just sold the very first luxury car I ever treated myself to... in less than an hour. Mo made such a scary process into a speedy and easy experience! Mo treats his customers like family. You will not regret selling or buying your car at Autozilla! Mahalo Mo for all you do! *Edit* OMG... Mo even scheduled a complimentary Uber ride to take me where I needed to go! Customer service at its finest! Such a pleasure doing business at Autozilla. Looking forward to coming back home in a few years when I'm in the market to buy! read more

Autozilla Car Buying Center - Autozilla! - Used Car Dealers Near Me - Honolulu, Hawaii