If I could give 10 stars to this company I would! My boyfriend and I have looked all over the…read moreisland for the perfect truck in our price range and we went to Autoland and they wouldn't help wouldn't help us even when we had $14,000 cash in hand. We were out from 9am-6pm looking at different car dealerships and just when we were about to give up my boyfriend seen a Silverado on the side, we pulled up and asked if it was for sale. And to our surprise it was. Priced at 24k that was a little bit out of our budget but that didn't stop my boyfriend from at least test driving it. I'm very bad at names but a Samoan man helped us and took us to the dealership to talk about numbers for this truck, as I knew my boyfriend liked it. WES the owner, is an amazing man. I hope the Lord really blesses him. He worked out a deal with us and we were able to buy this truck within our budget. I liked this place because they really work with you. They try to find ways to help. They really look out for you and they are true sellers. No hidden anything. Everything is straight forward. Highly recommend this place. Wes takes care of you.

I want to thank you and your staff for your excellent service and the constant "can do" approach to…read moresatisfying customer needs. Your service, the quality of the cars , and the consistently pleasant and positive attitude at Island Auto Exchange.Those qualities make it an absolute pleasure to work with you. It's nice to know that Island Auto exchange is a place we can always count on Again, thanks!

Thank you so much John Lane for providing my family with Excellent Customer Service…read more John has gone above and beyond as my family has purchased multiple vehicles from Lane Auto Group. If you're looking for a car you should definitely stop in. Mahalo John

Mike is awesome!…read more Consistent. Knowledgable. Never forceful or without your best interests in mind as a buyer. Always felt encouraged to look for a car that met my needs and I was happy with. Would highly recommend this place if you need a car and havnt had good experiences in the past. Limited variety but never hurts to look and inquire.

These guys are great! I read some of the other reviews and don't think they are valid. The…read morenegative reviews are old, from someone who purchased a car without ever seeing it in person (??!?!?), or is talking about a place in New York. First off, these guys are under new ownership and a part of Auto XChange that also has a showroom and two more lots located in town. Don't let the small selection at the corner turn you away. From the moment I walked in Keith was really welcoming and helpfulI. We sat down and went over my budget. He pulled up the website and showed me what he had, both in my range and a bit above. A couple of cars caught my eye but we needed to go to the main location to view it. Keith drove us over and had us browse one of the two lots they have in town. He gave my friend and I a lot of time to look at cars by ourselves which I appreciated. Not once did I feel pressured into anything. I'm glad I decided to take the time to view the main lot because I found a car that I really liked. I got to drive the car back to the Aiea location which was a great test drive to get a feel for the car. We got back and Keith introduced me to N.G. and we negotiated a price that I was happy with. He made everything really smooth. They do take trade-ins and will help with financing if needed. It was my first time buying a car and both Keith and NG made it a great experience. I would definitely recommend taking the time and stopping in.

So now that Andre has admitted that the previous management were scamming people, my question…read moreremains the same...why would I refer anyone after reading his response? Referrals are the best way for a company to stay in business. I'm not military, so I'm not going anywhere and will tell EVERYONE about my experience with your company at your location. You would have been better off by changing the company name instead of posting how this new management will treat people better. Original Post: Don't buy from these guys unless you bring your own mechanic! They are crooks who don't keep their word. Go to a larger dealership. Lesson learned for the next time. I bought a 2009 Audi A4 back in July 2015. When I pointed out the check engine light, Howard assured me that he personally knew the previous owner and can vouch that he took care of the car. He stated that their mechanic, John, is Audi verified and it's probably a small thing that he can fix. After several weeks of John being unable to fix the issue, I took the care to Audi who assessed over $8,000 in repairs. At this point I tried to return the car but Best Auto refused stating they would fix the cat and turbo which should resolve the engine light. Once they "replaced" the turbo the check engine light returned and I had another mechanic check out the turbo. Photos are attached so you can see for yourself.

I bought a car from them sight unseen and requested in writing to make sure all fluids to be…read morechecked before sending the car over to Big Island. They replied saying it will be taken care of. The car smelled like old gas when I picked up the car and while filling the tank I noticed gas was leaking out of the rocker panel. I wiped do the gas think I spilled gas. On my way home I noticed the clutch wasn't working properly, smoking and brakes got weaker, so I stopped near Costco, Kona and checked the fluids and there was none, engine and hydraulic fluids were almost empty and I had a fifty miles left to go before reaching home. I then had to add almost six quarts of oil and two bottles of hydraulic fluid. The brakes got better as I put just about 350 miles but the clutch became an intermittent issue, got harder to shift when car got hot. So I send the car to my mechanic and found clutch master cylinder had failed due to lack of fluids and resulted is damaging the clutch. Now it is costing me $4500 dollars to fix the issues that was caused for their negligence, I have the text when I request the fluids to be checked before shipping the car. It's a Porsche with only 36k plus miles, this damage could have been avoided if they only listen to my request. Now I'm stuck with the bill.

We had a seamless and rapid transaction at the Auto X-Change location in Aiea. Keith, the…read moresalesman, is probably one of the nicest guys you will meet. He had the car we wanted to test drive ready to go; the team met our price with no haggle; and we walked out a few hours later having traded in our old car for an unbeatable value on a 2016 upgrade (it probably would have been faster if we had actually planned ahead--we weren't expecting to leave with the car that day!). We used our own bank for financing, but they can help with that, if you need. Definitely give them the shot to earn your business.

Went in with very limited time to get info on the latest & greatest vehicles…read more Lance greeted us with a kind smile & helped both my husband & myself test drive multiple vehicles. He was everything we wanted - professional, knowledgeable, & straight to the point. No pressure, no nonsense Huge mahalos to Lance!

Took my car in for a warranty repair of my driver seat. When i got the car back, the side of the…read moreseat was scratched right where two panels meet and the cushion not put back on correctly. I left a voicemail about it to work this out with the service lady who proceeded later to tell me the tech took a picture of the scratch on my seat before working on my car, but i guess that's fine when the tech realizes he tried taking the seat apart the wrong way, takes picture of his mistake, then finds the correct way to access the part to replace. Service manager stated techs take pics of the area to be worked before starting work. If that's the case, i only got a picture of one side of the seat and not the other side..so tech didn't follow the service managers instructions and SM sides with her lying tech. Got it. This isn't the first time I've been lied to by techs at this dealership doing warranty work on my car. Previous visit was for ACTUALLY replacing my entertainment screen and not lying about it being done the first time. Ask me how i know...not difficult to figure out if parts get replaced or not. Why should you have to worry about this coming here??? IF you do still go to this con job of a place, at least take pics yourself of area to be worked before you rely on "Certified" techs doing the work the right way, the FIRST time! This dealership is a con job...plain and simple. BBB review incoming.

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

I would recommend this place to everyone! Talk to MIKE!!…read more I have never bought a car in the States and car rules differ in each state. Mike was the person who explained what to look for when buying a used car. He did not take advantage of the fact that I did not know anything. (Which I think some others did try when I looked around at other places) He told me important things to look and look out for even if I was not buying from him. With this knowledge, I did look around a little more but I could not find any place better than KDAuto. I am grateful to Mike because of his advice I was not taken advantage of at other places who tried to sell me a car. First, the PRICES cannot compare with other dealerships. Second, the way they are taking CARE of the car for me is exceptional. (I will have it checked later on but I really think there is NOTHING wrong with the car. For every car I showed interest in, Mike did explain if there were any issues with the cars.) Oh, and they are helping me with the trunk button, which they did not have to do. But from the goodness of their heart, they are doing this HUGE favor for me! I did go to look at a car for 2900, however, I did end up buying something more expensive. This was not because Mike led me toward a more expensive one, but because he let me test-drive all the cars that I wanted. He let me test drive many cars until I got the feeling of "this was the car" and got the feeling of being SAFE. He was not annoyed and explained every car in depth each time I had questions. I did not get my title yet, but he will give it to me next week or the week after. I trust Mike at his word that is how much I TRUST this place. I am writing from my experience at KDAuto and I hope everyone will have a similar experience as me! Thank you so much for helping to find the perfect car for me and even caring about the trunk button I am really grateful!! This place goes above and beyond! BEST customer service ever!!!

I don't care what anyone says. Dave is amazing. I've been a dedicated customer of Dave's since…read more2013. On my 4th car from him. Every car has never had an issue. Getting approved has never been an issue. He does what he can to make payments affordable.