Do not trust them with your car - or manager Miles Miller…read more I brought my car in for warranty work - as the Elantra's light housings are known for collecting condensation. One side was approved- but the other tail light was denied due to external damage - which occurred while the car was in their service department. The delivery pictures show no damage - and then suddenly there's broken lip on the tail light they inspected. Manager Miles Miller denied the photo evidence and was extremely rude about it. The pictures don't lie - but Miles Miller does. He said he "can't tell" - so I'd have to prove it did happen While I agree they took a low quality picture - the damage would still show if it was there. The complete lack of responsibility to cover work that is under warranty and deny damage which they caused during inspection - is about as low as it gets. This experience and the attitude from this manager has absolutely ended my plans to buy another Hyundai - and I would never return to Jerry V for service when they break more than they fix. (but the service manager Lei has always been the reason I went there - so sorry Lei - always felt you gave 5star customer service)

Worked with David! He was amazing to work out the best deals and in what I wanted. Took a while but…read moreall worked out

I visited several places to sell my car and Jon at Max Motors was the only person who gave me a…read morefair offer with no bs in our interaction. The other places that I went to are the highest rated places on Yelp, but they all gave me extreme lowball offers and tried to feed me all kinds of slick bs. If you are looking to sell your car I 100% recommend stopping by here to get their quote. It might not seem like a fancy place but it's down to earth and they keep it real.

Super nice customer experience. Mr John is a great guy who is trustworthy. I will go again for my…read moresecond car. Don't waste your time to sell your car. Go to Max Motors!

Nick and Alex were the bomb we got the 2022 Tacoma TRD sport for the price we wanted. It was the…read moreeasiest car sale we've ever been through.

Worst service department, worst customer service, bad everything. Owned a Cadilliac for 11 years,…read morepurchased from this dealer. All my service was done here. I was a very loyal customer, but over those 11 years service department at the counter must have changed at least five times. Impossible to get them on the phone to book even just oil change. Last visit for repairs they even broke off a piece of my door handle and have yet to call me with the replacement part. Too late as I have already traded in the car. Unfortunately I love the Cadillac product but would never buy from them again. Tried to contact general manager but unfortunately he was "out of the office" that day. Sorry but extremely bad management and they lost a loyal customer because of this. Honestly don't even wanna give them one star!!

Awesome service! Such a great place to go would definitely recommend for any service or purchasing…read morecars. Great selection and very attentive staff.

Taya & Daryl did a great job helping to know what needed to be fixed. They shared a recording of…read morethe inspection of my vehicle. The video helped me see and understand what was found. The repairs should've caused me to leave my vehicle overnight. Daryl was able to complete the repairs in one day. Taya was also able to help find ways to help with the price of the repairs. The timeliness of the repairs will help me with my big upcoming week. Thank you both very much.

Decided to go to Kia Honolulu after seeing a Kia EV9 Land online the night before, and I'm insanely…read moreglad I did. I was connected with Martin Kozlik, and from the moment we started working together, he COMPLETELY exceeded expectations!!! Martin is hands down one of the best salespeople I've ever worked with! He is incredibly knowledgeable, patient, and genuinely cares about making sure you're comfortable and informed every step of the way. He never once made me feel pressured, and instead made the entire process feel easy, smooth, and actually enjoyable. He took the time to answer every question thoroughly and made sure we felt confident in our decision -- which says a lot. I also have to give a huge shoutout to the sales manager, Gi, who was just as phenomenal. You can tell immediately that he runs a great team. He was transparent, professional, and worked with us to make sure everything came together in the best way possible. The level of care and effort from both of them really stood out. This was honestly one of the best car-buying experiences I've ever had. Martin and Gi went above and beyond, and it never felt like just another sale -- it felt like they truly wanted to take care of us. If you're going to Kia Honolulu, do yourself a favor and ask for Martin. You will be in EXCELLENT hands!!!

I give Kiet a 2.5 stars. As a business owner, I don't have time to waste. I had a goal of…read morepurchasing a car that day as I have other obligations to attend to. I let them know I rented a car for only 1 day and that I need to return the car by 2:30pm. I asked him to give me their best number on a new 2025 Sorento because I don't have time to waste and that number will determine if I buy or not. They didn't listen and so I left to go to Honda. While I was at Honda, Kiet text me that he spoke with his manager and they will agree to my number. I was happy but frustrated because they didn't hear me when I said I don't have time to waste. So I left Honda to extend my rental car another day. Since we wasted so much time, I took my son to grab a late lunch before purchasing the car. After lunch I had the clarity of mind that since I extended my car rental; that I don't have to rush now since I had already rescheduled my viewings with my real estate agent. It was a blessing in disguise because I ended up going to a few more dealerships and landed at Jerry V's just down the street. I told them the same thing I told Kiet. I don't have time, and I asked, if you can give me this SUV for this price out the door, I will buy it right now. The manager came out to speak to me directly and asked if I had any wiggle room. I said no. As a result, I was able to buy my son a brand new 2026 Santa Fe with black leather interior for the same price cash out the door for what I would have paid for on the 2025 Sorento. So lesson for all, not every set back is a bad thing. Kiet is a good salesman as he does follow up, he just needs to work on his listening skills and understanding exactly what a customer needs.

I decided to message on Facebook marketplace place, weeks in advanced talking to Skylar to see if…read moreit was a dealership I wanted to spend any time at other than Servco. I had options to go to Servco due to my work, but I decided to go to Autoland because they gave me a bit of a better deal. I knew going into the purchase, it is a USED VEHICLE, with a 3rd party warranty, so don't go into a used car lot expecting a brand new 2025 vehicle. Skylar was able to find a vehicle I could agree on with an affordable price. The cons is the vehicle does need a bit of work to be perfect , but again it's a used cheap vehicle.

I brought my vehicle to Autoland on July 9th for a screen repair on a car I purchased from them,…read morewhen it was returned on July 11th there was visible damage to the dashboard and trim that was not there before. I showed the owner clear before-and-after photos with timestamps, and he denied responsibility and claimed the photos were too blurry -- which is simply not true. I'm extremely disappointed in the lack of accountability and customer service. I wanted to resolve this privately, but I was left with no choice but to warn others.

Excited for Hawaii? Looking to rent a car? You get what you pay for here…read more Booked the cheapest rental we could find through Priceline. Economy Rent A Car and A1-Auto Sales are together and is located over a mile outside Daniel K. Inouye International Airport so you'll need to locate the Economy shuttle van to transport you here. Staff: Upon arrival, the lady employee was nice. Vehicle: We'd thought we have a nicer van for rental. We then received this 2014 Nissan Quest. This van has definitely seen better days. The vehicle was dirty and not well maintained. The transmission was slipping and It had the low-tire pressure system pop up and I've informed the employee to have a mechanic fill the tire up. The rear view mirror fell off and we had to reconnect it. The vehicle may have been bought from an auction and they're selling the vehicle online. Verdict: Arriving at Honolulu and straight to this rental was a bad experience. Vehicle was out of shape and location was horrible. Only bright side was the employee who helped us, she was very nice.

TL;DR - choose any other company!…read more Upon arrival, she. You go to rental transpo, the car rental shuttle driver will tell you, they have never heard of this company.... --- clue 1 your walk to the offsite shuttle will take you to "pre-arranged 4" and then to the center isle to wait for your shuttle. Which comes every 15-30 minutes. While you wait in the heat and humidity, you will be dreaming of an air conditioned shuttle. That will be dashed comely. As they pull up, in an unairconditioned van. ---- this is clue 2. In the van, the van drivers encourage conversations about politics! On vacation, with strangers. I wanted to throat punch my fellow passenger and driver by the end of the ride. It was already a long day, not, sweaty and uncomfortable physically and now this Bs? Let do something simple, like talk about the weather. And not open with are you republican or democrat....----- annoyed point 5 The sign by the driver. "Drivers only work for your tips, Venmo and Zelle accepted" ----- clue 3. A company that doesn't even pay its van drivers. Arrival to rental facilities. No ramp, not Ada compliant. Leave roller bags outside, as you go in to pick up your car...As a traveler, traveling along, this makes me feel total sketch. But, hey it's the local way. the lot is all gravel, so not easy to move those roller bags around. Inside, as you are away from your bags, and feeling vulnerable. You explain all the insurance you carry, yet none of them are "good enough". And the feeling that if you do not get "their" insurance, these fools will find anything to bill you for later. They even... take your phone and cancel the prepaid insurance you had. And all the documents are in a different same then the place you "rented" from online. I wonder why, oh cuz the fools have to keep changing their names to run from honest reviews and keep getting tourists to rent cars... clue 4-10 They bring you a car with 115k miles on it. No usb plugs, but a lovely cd player. And you think how the AF am I going to navigate if I cannot "see" or "hear" mapping instructions??? Don't worry they will upsell you in the lot from a 12 yr old car, to a 10yr old car "new car", which btw is not on the list inside when picking out the car... and try to charge you $30 more a day. Which still barely has modern car amenities. Then try to drive that piece of car... turns like a Mac truck, reds an oil change, was not cleaned out, sand on everything, no washer fluid. One highlight- the car looks local and I got waved thru a road where they would gave Gould a tourist to turn around. And maybe your car won't get broken into. This rental experience started wretched, and continued to be the top 5 most worst travel decisions I have ever made. Learn from me. Use real car rental companies. You'll save money, frustration and time in the end.

I intended to shop at the craft store and didn't realize the parking was right by the lemon lot…read more How fun, no bothersome salesmen. You can browse at your leisure and contact the auto owner at your convenience. Everything from Lexus, Cadillac, Audi, you name it. So if you buy and sell cars, there's all kinds from luxury, SUV, sport, hooptie beach cars, and even motorcycles. *As the name suggests, this is on base.

Located about a block inside the back gate of Hickam just past the car wash and next to the…read moretheater. It is located in a great location and the paperwork on each vehicle is very detailed. At any point in time there can be not only cars, but trucks, SUVs, motor boats, sail boats, trailers, four wheelers, motorcycles, etc. The reason why I give it a 3 is because this is the most expensive resale (aka: lemon lot) I've ever seen and it seems as though vehicles sit there for long periods. I have been here quite a few times over the past few years for various reasons and it's over the top. If a vehicle is priced right it either goes fast or people wonder if there is a problem. Very strange. I also notice a lot of notes on vehicles for people wanting to buy, haven't answered calls...and aren't stopping by to see the notes. Good luck buying or selling here. I gave up, but that doesn't mean it may not be good for someone else. Just be aware of my observations.