Sam & Waikiki Auto Sales were Excellent. We went to a few large dealers who low-balled us prob to gain a bigger margin to cover their high operating costs. We got the best deal here with zero pressure whatsoever. They were very trusting and straight forward. Definitely using them again next time I need a car! read more

Waikiki Auto Sales - Car Dealers Near Me - Honolulu, Hawaii

I was sold a piece of junk. Was told its in "excellent condition". Cost 3000$ and had 9000$ worth of repairs. Please take the vehicle to a trusted mechanic before buying from here. read more

Ended up purchasing the car! Initially, seemed iffy - the location is in a warehouse, with a bodyshop next door and several repair shops on the block. When we went inside, it looked like a freelance mechanic was working on a car. We went for a test drive and noticed a sound coming from the front wheel well. I asked to take the car to a trusted mechanic and they happily agreed. The mechanic diagnosed the problem and they met us halfway on the repair costs. I spent several hours poring over every detail of the car. Overall, a better deal than buying from a dealership and the car runs terrific! Don't feel they tried to hide anything (wouldn't you bring a car from a private party to a mechanic too?). Would definitely buy from them again - they were patient and let me take nearly half a day diagnosing issues. read more

Once again! Excellent service, knowledgeable and resourceful. This is the second time I bought from Sam, except this time it's a new location with a much more inventory to choose from. Good to see you are doing great and expanding. Made him my plug for anything cars related. Highly recommended. read more

Waikiki Auto Sales - Congrats to your new location! - Car Dealers Near Me - Honolulu, Hawaii

Bought two cars in a row within a month! Glad to have such a nice dealership on the island. Cars are so great, Sam and Jason are so awesome! Experienced and patience, I wish I could leave a 6 star common! Thanks guys for helping my family out and even helped us to look for the lowest financial apr rate! I and my family are really appreciate that! read more

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So late in updating my review but my car is running still and still going all these years later!

I got a 2008 Volkswagen Passat from here 5 months ago. I wanted to wait a while before I wrote the review to make sure everything was still good. It made me nervous to buy from here because of their AS IS policy. After reading a few of the other reviews, I decided to take the plunge. I definitely do not regret it. First of all, the deals they have on their vehicles is amazing! Customer service was great, the guy was very knowledgeable and helpful...he helped put my mind at ease about the entire process (I really had no idea what I was doing). I've had no issues with the car. I highly recommend for anyone on a budget that needs something reliable. read more

Bought a car from them recently. The headliner was sagging and they kindly with no hesitation took care of it and some other details as well. My experience with Sam and Jason was very good overall. They are great!! read more

First time experience at Waikiki Auto Sales this week and I must say I was very pleased. What initially started out as a look-see turned into a full blown sign and drive. If you are interested in or considering a used vehicle, go see Sam!! He is very knowledgable, relatable (not your typical 'salesman' type) and passionate about ensuring you have a top of the line customer service experience. read more

Just bought a 2015 Honda Fit here for much less than I expected to pay. On top of being a wonderful deal Sam offers absolutely outstanding customer service. He was friendly and upfront about everything with the car. I would definitely recommend buying a car here. read more

Waikiki Auto Sales - Super excited for my almost brand new car. Highly recommend. - Car Dealers Near Me - Honolulu, Hawaii

They were so incredibly helpful and made everything so easy. I came from the big island and flew over and they paid for a cab to get me and take me to their warehouse to see the car. They shipped the car over for free as well and made the paperwork and everything else super simple. The car is gorgeous and in perfect condition as is all of their cars that I saw. They even drove it over to a trusted mechanic to have a diagnostics done on it for me which turned out to be fair (not perfect as it is an older car *eventually needs new brake pads and batter*) but everything else was perfect and that gave me good confidence in purchasing the car. Truly a wonderful experience I will definitely come back when looking for another car. Thank you so much! read more

Do not do business with Waikiki Auto Sales, they are scam artists. I first stumbled across this business via their website, where I learned about a low cost vehicle which appeared to suit my limited driving needs. After a quick test drive, where there were no issues with the car to be found, I decided to buy it. While doing the paperwork for the purchase I was given a document stating that the car had passed emissions and would be good for another year before needing to be tested again, and also the paperwork for a limited warranty on the vehicle provided by a third party. It seemed rather generous at the time, however I later found out that this nicety was nothing more than a candy coated turd and was useless. After buying the car, under the "As-Is" sales agreement I began to drive my newly purchased vehicle home and it didn't take long before it started exhibiting engine problems, which I initially thought would go away with a refueling and an oil change. To help deal with the car's odor from sitting on the lot for so long, I bought some auto interior cleanser to take care of it. The instructions required that I have the A.C. unit running for 15 minutes to help circulate the cleaner however after 15 seconds the vehicle began to spew dark noxious fumes out of the exhaust pipe. It quickly began to fill up my building's parking garage with its vile presence and I had to shut off my car before I suffocated. At this point I suspected that my vehicle was defective, and I proceeded to call up the folks at Waikiki Auto Sales to discuss the matter, I questioned the legitimacy of the emissions test results document given to me, and sought a resolution to the matter. My plea was quickly dismissed as they told me that I bought the vehicle "As-Is" and that they wouldn't do anything about it, especially without a mechanic's review of the car, nor dealing with the limited warranty company first. I then set up an appointment with the car's manufacturer to have the car inspected per the warranty company's instructions and not have them do any work until it was approved. Unfortunately, since the issue began immediately after I bought the car, the warranty company wouldn't help me because it was a preexisting issue. To prevent any further damage to the car, I didn't use it again until I had to take it to the appointment. On the day of the appointment I barely made it to the shop because of all of the fumes coming from the car. Once I got the car to the manufacturer's shop and they looked at it, I was told that an essential component to this car's engine, the Turbo, was breaking down and seeping oil into the exhaust pipe and burning the oil as the exhaust pipe heated up during the process of operating the vehicle. Unfortunately, this would not be an easy fix and would require the Turbo being replaced entirely and that the overall cost to do so would be far more than what I paid for the car in the first place. They suggested that I take the car back to Waikiki Auto Sales and ask for a refund, stating that for this severity of a problem to manifest itself immediately after driving it off of the lot that they had to have been fully aware of it in the first place. Following their advice, I took the car back and had a chat with them, with the mechanic's report in hand. They dismissed my complaint saying that they sold the car to me "As-Is" and that the mechanic was just trying to upsell their services and that I should check with someone else to see if this was the case, so I did. I managed to get a same day assessment from another shop which ended in the same result as the first one. Now armed with two mechanic's assessments on the issue, I contacted them again to get some form of resolution on this matter, however the very most that they were willing to do for me was make a couple of phone calls and see if they could find a cheaper mechanic to work on the issue, but still holding to the fact that I bought this car "As-Is" and that no further action would be taken. During the course of my many exhausting dealings with this company, the front bumper of the vehicle began to sag, and upon further inspection I discovered that it was being held together by a plastic zipper clip, which had been sheared, and a shoelace, leading me to believe that their sales tactics consists of nothing more than smoke and mirrors to convince naïve, trusting individuals, to take garbage cars off of their lot and using the "As-Is" sales agreement as a shield to protect them once the car is no longer in their possession and inevitably falls apart a few blocks away. In the end I had to trade in the vehicle for less than a sixteenth of what I paid for it because of how unsafe it was to drive and how costly it would be to repair. Now, I'm on the hook for 2 auto loans because I fell for their scam. If you value your money, then I highly suggest you take your business elsewhere lest you end up being cheated like I was. read more